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Santa Catalina, a Royal Hideaway Hotel

5.0 star property
Colonial hotel with 3 restaurants and bars

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Spa
Rooftop terrace
Lobby sitting area
Minibar, in-room safe, blackout drapes, free WiFi
Front of property - evening/night
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

9.4 out of 10
Guests loved the amenities.
  • Pool
  • Gym
  • Restaurant
  • Spa
  • Breakfast available
  • Bar
    Bar
The price is CA $233
CA $249 total
includes taxes & fees
Sep 29 - Sep 30

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Room options

View all photos for Suite

Minibar, in-room safe, blackout drapes, free WiFi

Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 320 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Family)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Ceiling fan
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium)

Junior Suite (Premium)

Junior Suite (Premium)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Hair dryer
  • 356 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Junior Suite (Deluxe)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
  • 356 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Deluxe)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Hair dryer
  • 498 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Deluxe Room (Superior)

Deluxe Room (Superior)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Hair dryer
Private bathroom
  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

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The price is CA $150
CA $161 total
includes taxes & fees
Sep 29 - Sep 30
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About the area

Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005

What's nearby

  • Santa Catalina Park - 3 min drive
  • San Telmo Park - 3 min drive
  • Calle Triana - 4 min drive
  • Las Arenas Commercial Center - 5 min drive
  • Las Canteras Beach - 8 min drive

Getting around

  • Gran Canaria Airport (LPA) - 34 min drive

Restaurants

  • ‪Poemas by Hermanos Padrón - ‬8 min walk
  • ‪Segundo Muelle - ‬2 min walk
  • ‪Silva 42 - ‬9 min walk
  • ‪Alis Rooftop Bar - ‬4 min walk
  • ‪Charly's Cafe - ‬5 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel

Luxury hotel near Las Alcaravaneras Beach
Located close to San Telmo Park and Las Canteras Beach, Santa Catalina, a Royal Hideaway Hotel provides a poolside bar, a terrace, and a garden. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy lunch, dinner, a Michelin star rated meal, and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • Swimming pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and an outdoor pool
  • A 24-hour front desk, tour/ticket assistance, and a banquet hall
  • A porter/bellhop, multilingual staff, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 204 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 23 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 1890 La Bodeguita
  • Alis Rooftop(Only adults)
  • Bar Carabela
  • Muxgo by Borja Marrero
  • Poemas by Hermanos Padrón

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 28 to September 3:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 23 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Frequently asked questions

Does Santa Catalina, a Royal Hideaway Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Santa Catalina, a Royal Hideaway Hotel?

As of Sept 21, 2024, prices found for a 1-night stay for 2 adults at Santa Catalina, a Royal Hideaway Hotel on Sept 29, 2024 start from CA $233.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santa Catalina, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Catalina, a Royal Hideaway Hotel?

Self parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Santa Catalina, a Royal Hideaway Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Santa Catalina, a Royal Hideaway Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Santa Catalina, a Royal Hideaway Hotel located?

Located in the heart of Las Palmas de Gran Canaria, this luxury hotel is within 1 mi (2 km) of Las Alcaravaneras Beach and San Telmo Park. Calle Triana and Santa Catalina Park are also within 2 mi (3 km).

Santa Catalina, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 302 out of 405 reviews" "
Rating 8 - Good. 72 out of 405 reviews" "
Rating 6 - Okay. 19 out of 405 reviews" "
Rating 4 - Poor. 8 out of 405 reviews" "
Rating 2 - Terrible. 4 out of 405 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

gwyneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful building and gardens. The pool area is outstanding. Every member of staff is so friendly and go out of their way to make the guest's stay as enjoyable ad possible.
Stayed 7 nights in Sep 2024

10/10 Excellent

Edlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our Babymoon staying at this hotel!
Stayed 6 nights in Aug 2024

10/10 Excellent

Simon Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2024

10/10 Excellent

Anthony David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
If you go to Las Palmas you should stay here . Santa Catalina
Stayed 3 nights in Jun 2024

10/10 Excellent

julie

Stayed 1 night in Jul 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

David, Hayling Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Sharon, Kingston Upon Thames

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but even though recently refurbished it’s a bit dated. Bedroom was too small and old doors to wardrobes and bathroom noisy
Stayed 10 nights in Mar 2024

6/10 Okay

Moulaye Idriss, Laval

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Below average for 5 star hotel. However, it’s the only decent place you can stay if you are not going south of the island. Came with my luggage, clerk didn’t even bother to assit me or ask if I needed help.
Stayed 3 nights in May 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in May 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with amazing staff.
We were staying at the hotel for a special occasion and we were not disappointed. The staff at the hotel all gave impecable customer service which made our stay a memorable one. Tge hotel which opened its door in 1890 has been renovated over the years to give all the mod cons you would expect from a 5 star hotel. The room we had was extemely comfortable and well appointed. The hotel public rooms are stunning as are the grounds and pool area. Breakfast was a true experience and qe would not hesitate to return when we are next on the Island.
Stayed 3 nights in May 2024

10/10 Excellent

Carol

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and perfectly located for our cruise embarkation. We experienced a medical emergency during our stay and the staff could not have been more helpful or caring. I only wish I could remember the name of the woman who took charge so I could thank her specifically.
Stayed 3 nights in Apr 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Couldn’t fault friendliness and hotel. Gorgeous!
Stayed 4 nights in Apr 2024

10/10 Excellent

Julia Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hoping for a nice stay - what I got was a luxurious stay. I was half board and would recommend that - also - try out la poemas. All the staff were amazing - shout out to Paola, Xoel, Julia … but no one was anything other than lovely. As a solo traveller this worked for me Plenty of sunbeds for this April trip
Stayed 6 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Simply superb! The only negative were the lights! I found them so frustrating ! Working out how to turn on and off was a challenge !
Stayed 2 nights in Apr 2024

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheesy food
2 nights pre cruise Tried Michelin restaurants but not impressed Ok if you are a cheese fanatic
Stayed 2 nights in Apr 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed
Stayed 1 night in Apr 2024

6/10 Okay

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately, we experienced issues with the air conditioning, which did not function during our stay, despite notifying the staff every day.
Stayed 3 nights in Mar 2024

6/10 Okay

Malcolm, Weymouth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful building, over priced and lacking in attention to detail and customer service. Over reliance upon technology which didnt work.
Stayed 1 night in Mar 2024

10/10 Excellent

Christian

Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel. The room was lovely and the staff were excellent.
Stayed 5 nights in Mar 2024

10/10 Excellent

Haitienne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time celebrating my birthday. The facility is beautiful. The staff were very professional and provided the excellent guest services. Special shut out to Carolina in Concierge who was very patient and kind to my daughter and I. She was always welcoming and ready to assist.
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Stayed 10 nights in Feb 2024

6/10 Okay

Antonia

Liked: Property conditions & facilities
This is a high end property so was expecting high end service, the room wasn’t ready even though we were allowed to go in, not tea/coffee facilities or mini bar been updated. Other things only little things but forgot the lemon in our gin and tonic, the room service app that they expected you to use wasn’t working so phoned through the order but due to language differences one of the orders was wrong. Asked for some blankets which should have been in our room but weren’t , asked at reception but had to phone 3 hours later as they hadn’t arrived
Stayed 2 nights in Feb 2024

General hotel information

Reasons to Book
Comfortable Beds
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Las Palmas (LPA-Gran Canaria)