2 outdoor pools
Check availability

Reviews of Plus Fariones Suite Hotel

4 out of 5
Plus Fariones Suite Hotel
C/. Acatife, 2, Puerto del Carmen, Tías, Lanzarote

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 148 reviews" "
Rating 8 - Good. 48 out of 148 reviews" "
Rating 6 - Okay. 13 out of 148 reviews" "
Rating 4 - Poor. 3 out of 148 reviews" "
Rating 2 - Terrible. 4 out of 148 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Majella

Stayed 8 nights in May 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was designed, sounds daft, but design was everywhere, stark, monumental, impressive, I liked it. But it lacked a few human touches. Some hotels encourage local arts into their space, this one didn't, I like to bring home the hotel note pad and pen as a reminder but the rooms were spartan and impersonal, although our accommodation was of excellent size. We rarely got a pool sunlounger as they pool area was too small for the size of the hotel, which was half empty when we were there. The worst aspect was the food, mostly bland, overcooked, poor choise, esp of fish in the mornings. Good fish choice in the evenings but everything mostly barely warm. The maids were excellent the serving staff mixed, organisation was a little chaotic at times and the hotel was not full. I couldn't pick our any staff for criticism its as if they have not got into their stride yet.
Stayed 11 nights in Apr 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Gena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this Hotel. Fantastic holiday experience.
Stayed 7 nights in Jan 2024
Response from Plus Fariones Suite Hotel on Feb 6, 2024
Dear guest,Thank you for your lovely review! We hope to welcome you back soon!Best regards,

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a beautiful, quiet, clean hotel on the beach, you cannot get any better than Plus Fariones Suite Hotel. The suites are spacious. Rooms cleaned everyday. Hotel has a restful ambiance and is very quiet given the number of residents. Staff were very friendly and answered all our queries knowledgeably.
Stayed 7 nights in Dec 2023
Response from Plus Fariones Suite Hotel on Feb 6, 2024
Dear guest,Thank you for your lovely review! We're delighted you enjoyed our spacious suites, daily room cleaning, and the peaceful ambiance of our hotel. Our friendly staff are always here to assist you. We hope to welcome you back soon!Best regards,

10/10 Excellent

Conor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 14 nights in Nov 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor wifi
nice break, the cost for what we got was a little pricey, we stayed on the 5th floor where Wi-Fi is non existent
Stayed 6 nights in Oct 2023

10/10 Excellent

Brian

Stayed 4 nights in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Needs Improving
4 star hotel. Very nice although no aircon in the hotel outside your room, so corridors/reception very warm. Nice looking hotel. Room was lovely, very clean. Sea view as booked. I enjoyed our stay however its unfinished. Very noisy as work going on. I was told noise from 10-6. The noise started 9-sometimes till 7.30. I dont nap through the day but i think people need to be warned of this. My husband asked where the gym was and it doesnt exist.. room was full of bugs, most likely from the work. The breakfast delicious, lots of choice, however the service was awful, moved from two tables we were sat as someone was already sitting in them. Then no cutlery and waiters just not paying attention, sat for ages waiting and breakfast went cold. Entertainment was good but service again awful, confusion seemed to reign and there was no organisation, we sat for ages and my husband had to go to the bar for drinks. Loads of waiters but lacking direction. This happened 3 times during our stay. Maid service good but, one morning I returned from breakfast and wished to use the toilet and the maid told me to come back, I understand she has a job todo but I have a condition, she didnt understand and was adamant she was finishing the room, I did wait but think if the customer wants in the room they should respect that and leave. The hotel lovely but so many issues. We stayed in a 4 star 5 days before this one with no issues.
Stayed 5 nights in Oct 2023

10/10 Excellent

Dean Michael Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the pool area was lovely. Also very easy access to the beach from the pool.
Stayed 8 nights in Feb 2020
Response from Equipo Plus Fariones on Mar 2, 2020
Dear Guest, Thank you very much for your review, it is always a delight to hear that our guests have enjoyed their stay at Suite Hotel Fariones. Once again, we appreciate your kind comments on our hotel and look forward to welcoming you back in a not too distant future. Best regards from sunny Lanzarote, Equipo Plus Fariones

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel lovely location, great views very clean. What i did not like no window in bedrooms throughout hotel exvept for a few suites. We upgraded to one 30euro per night definately worth it. Also no air conditioning on in hotel we were informed until April, as it was unseasonally hot bit stuffy at night. Would def stay again but only in Suite. Right on beach right by shops old town beach etc great location.
Stayed 2 nights in Jan 2020
Response from Equipo Plus Fariones on Feb 5, 2020
Dear Guest, We first would like to thank you for choosing our Suite Hotel Fariones for your holidays in Lanzarote and for sharing your comments on your experience among us. We are pleased to know that overall you have enjoyed our services and we look forwards to have the opportunity to welcome you again in a near future. Best regards, Equipo Plus Fariones

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s corridors felt like a multi storey carpark, unsightly and dark. The hotel room was dark and small with no natural light and very dim bulbs, it was impossible to get ready in there and the darkness of the room gave me a head ache. The smell of cigarettes came through into our bedroom from either next door or below us so we couldn’t sleep in there with our 10 month old baby. We instead slept on the floor of the living area. The steps into the living area felt dangerous for our baby. The hotel has been refurbished but I would say to a very poor quality compared to the photos online. We were very disappointed upon our arrival after paying for a suite. The breakfast was poor also. The staff were friendly but the hotel itself was a let down. It’s only good point was the location.
Stayed 6 nights in Jan 2020
Response from Equipo Plus Fariones on Jan 31, 2020
Dear Guest, We first would like to thank you for choosing our Suite Hotel Fariones for your holidays and for sharing your comments on your experience among us. We are sorry to know that your stay at our hotel has not met your full expectations. Our priority is to make sure that all our guests enjoy their perfect holidays in our hotel. Be assured that we have taken your comments into account so it will help us to improve our services. I hope to receive you again in our hotel to give us a new opportunity to offer you a great experience in Lanzarote. Best regards, Equipo Plus Fariones

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Equipo Plus Fariones on Jan 31, 2020
Dear Guest, thank you for leaving your review on Expedia. I hope to receive you again in our hotel to give us a new opportunity to offer you a great experience in Lanzarote. Best regards, Equipo Plus Fariones

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
likes the location the pool could have been a little warmer
Stayed 7 nights in Jan 2020
Response from Equipo Plus Fariones on Jan 21, 2020
Dear guest, Thank you very much for your valuation on our Suite Hotel Fariones**** and for your positive comment. We are very pleased to know that you have enjoyed your stay in our hotel, and look forward to your next visit. Kind regards,

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2019
Response from The Plus Fariones Team on Dec 19, 2019
Dear Guest, We are very proud to see that you praise our Suite Hotel Fariones**** with a maximal valuation. We look forward to having the opportunity to serve you again in the future. Best Regards, The Plus Fariones Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent so close to swimming pool and beach. Supermarket on property. We on lst floor so that was fab. Couldn't fault anything.
Stayed 7 nights in Jul 2019
Response from The Plus Fariones team on Aug 13, 2019
Dear Guest, Thank you for your review, we are pleased to know that you have enjoyed your stay at our hotel and look forward to seeing you again soon. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This was a fantastic hotel, staff were fantastic,very efficient and friendly x It was my partners birthday on our second day here I didn’t make them aware of his birthday, but we arrived home after being out all day to a lovely bottle of champagne and a selection of small cakes. This was a lovely touch and very much appreciated. The only criticism I have of this hotel is the air conditioning was turned off so it was quite warm in the room . All in all we had an excellent stay. Thank you Saoirse and Gary ( Dublin)
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Room was very nice and clean. Some of the staff at the reception and the dining room were quite abrupt. Clearly they had priorities that didn’t not involve the guests queries and were quite happy you should wait until they were good and ready to acknowledge you. Not all were of course but enough do that that is what I remember. At the rate you pay I think you can expect a little courtesy. Breakfast was really nice and a wonderful selection.
Stayed 3 nights in Nov 2018

10/10 Excellent

Jc, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel.close 2 everything.cant wait 2 go back again
Stayed 5 nights in Nov 2018

6/10 Okay

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Overpriced hotel for what it provides!
The room was good,although the extractor fan in the bathroom appeared not to work. Spacious suite wth lovely bathroom and comfortable bed.Good separate living area. Nice balcony,let down by cheap metal table and uncomfortable chairs. Restaurant served standard buffet food for both breakfast and dinner.Unless cooked while you waited,most of the hot food under the heat lamps was generally lukewarm! Tables very close together and more especially at breakfast,people were getting in each other’s way. It would help if the restaurant staff smiled a bit more! The area around the pool again could be busy and it was the same old story of people getting there early and putting their towels on the sunloungers,and then hardly using them! In a hotel leaflet,it said that staff would remove towels if the sunloungers weren’t being used,but as usual,nothing was ever done. The location to the beach and the town is great. We weren’t affected by the building work on the hotel next door,but I gather that if your room was that side of the hotel,you might be. The internet connection at the hotel was awful.It was totally hit and miss wether it was working.I think we reported the problem at least three times but it was potluck as to when it worked. We ended up going to local bars etc just to use their WiFi. Drinks at the hotel are reasonably priced,but there is a lot of competition from bars/restaurants within close proximity Overall though,an overpriced hotel!Will not stay again!
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable balcony view was great , everything in hotel and pool areas were looked after and well kept
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here from the 12 to 26 july. The staff were very friendly and helpful. The rooms were clean and spacious. The only complaint I have is about the bed in the sitting room it was a bit hard to sleep on. The breakfast was brilliant any food you could think of was there. The entertainment team brilliant for adults and children. The entertainment started at 12.00 and went on to 5.00 and then started again in the evening. I found the sun beds situation ok we had to be up by 8 as there was 10 in my group so we wanted beds together. When you put your towel down you had to stay with your bed or they would leave a note to tell you they would be taking it back. Which I think was fair Over all we enjoyed our stay and will be returning
Stayed 14 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel right on the beach
Good facilities, good pool areas, right on the beach and in perfect location. A great stay all round.
Stayed 7 nights in Jul 2018

8/10 Good

aussie, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities
Large, cool, Hotel
Staff in general very helpful, would have given better marks but for one member of staff. You need to be early to find sun beds with sun brollies ( reasonable amount of brollies).
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every aspect of the hotel was 1st class, rooms, pool, breakfast, staff and the location. We would recommend this hotel and certainly stay there again.
Stayed 10 nights in May 2018

10/10 Excellent

KG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel on the beach ...
Had a fantastic holiday ... Would highly recommend this hotel ... fantastic breakfast... fantastic rooms and staff ...
Stayed 5 nights in Apr 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Multiple returns guests.
Area around hotel is a little run-down and building operations don’t help. Hotel staff are as helpful as ever and as repeat guests for many years we were warmly welcomed. Thanks to all for a lovely holiday, as always at the Fariomerlogin Playa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very good and the food was very good
Stayed 6 nights in Mar 2018

10/10 Excellent

Steve G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on the beach
Nice hotel with spacious rooms. All rooms have a sea view and the pool is just steps away from the beach. Breakfast was good and the hotel staff were friendly. Close to lots of restaurants and bars, but not noisy.
Stayed 5 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and views close to everything
Third time at this hotel and can’t fault it service good rooms great and view is wonderful fully recommend if in Puerto del Carmen
Stayed 4 nights in Feb 2018

10/10 Excellent

andrea, swansea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very nice hotel spotlessly clean, we had a loft suite which was amazing, with a view of the pool and beach. The breakfast buffet has something for everyone, huge selection of fruit cereals breads etc plus hot buffet. We didn’t stay in the hotel in the evenings so can’t comment on the entertainment. We had lunch a couple of times by the pool bar it was delicious but a bit pricey. Also use of beach towels so easier than bringing your own.
Stayed 7 nights in Feb 2018

8/10 Good

Dee, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with acccess to beach from poolside.
Very enjoyable holiday. Great breakfasts in hotel. Did not try their evening meals as there so many restaurents to choose from in surrounding area.
Stayed 7 nights in Nov 2017

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great complex
Comfortable and clean great location. Be aware major building works on hotel until at least April, noise levels not intrusive, but could change. Staff cheerful and helpful.
Stayed 9 nights in Nov 2017

10/10 Excellent

helen, waterford ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel breakfast excellent greatcationl
Stayed in the fariones playa hotel excellentlocation only 5 mins to old town and the strip the same in theother direction. Buffetbreakfast which was excellent cereals fruit yoghurt cheese rolls ham salami sausages eggs omelettes cooked fresh excellent choice and even champagne Sunbed s were plentiful and they evn gave u a towel Had a gorgeous view overlooking the pool and the sea Would definitely return
Stayed 4 nights in Sep 2017

10/10 Excellent

Donal, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff great.on beach.clean.food great .top drawer.great job well done
Stayed 7 nights in Aug 2017

10/10 Excellent

Remus, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel close to the beach.
Friendly staff and very good entertainment all day long.
Stayed 8 nights in Aug 2017

8/10 Good

Nick, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - Great location
Great holiday, some staff a little miserable especially the jumped up little pool attendant. Breakfast ok with a good selection each day. Entertainment team were excellent as were the reception staff. Sun beds always available but being on the beach, who cares. We had a great relaxing time thank you.
Stayed 7 nights in Jul 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
Hotel has a great location right on the beach. Positioned between the Old Town and the strip.Rooms are good with separate bedroom. We were staying next to the building work and it did impact on the enjoyment of time in the room, but you do get a 75 euro bonus to use as the hotel because of the inconvenience. The breakfast and lunchtime pool menus were both very good. Ate out for dinner. My tip would be stay on the side away from the work,and make sure you are ready to put a towel on a poolside lounger by 8am. Point for improvement would be the courtesy room arrangement. The manager should think about the instructions given at reception. The signage and ensuring that the lights or on, I am sure its fine during the day but if you are leaving in the evening it's pretty haphazard. Overall a very enjoyable stay and would go back staff throughout the hotel were always pleasant and helpful.
Stayed 7 nights in Jul 2017

8/10 Good

kevin, derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to beach and amenities.
The room was at side of the hotel next door which was undergoing rebuilding work but to top it all we were above the kitchen so couldn't have a lay in.
Stayed 7 nights in Jul 2017

10/10 Excellent

Ailish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite of suites in Lanzorate
What can I say is other than WOW. We booked this resort for a good break away because it was right on the beach front which suited me for mobility issues and love of open water swimming. From the moment we checked in to leaving eight days later we could find nothing to complain about. The pool area is great and relaxing with a lovely poolside bar. The larger swimming pool had good dept for underwater swimming as well as length for lap training. The buffet breakfast was great and provided for all tastes as well as the attached supermarket. The hotels closeness to the promenade, small sheltered beaches, scuba diving centres and the shopping was ideal too. Met many guests who constantly return to the same resort shows just how goo it is. Having the Kats outside roaming around was lovely too. The accessible room met all my needs because Aidan uses both crutches and a wheelchair to get around. Finally to say that we would highly recommend this resort that we will be back soon for a short break.
Stayed 8 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel
room we where in above kitchen noisey from early morning .noise seems to echo around everywhere they need to dampen this down some way,
Stayed 7 nights in Jun 2017

8/10 Good

Marsha, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Ironman Lanzarote
This hotel was a great location if you are staying for Ironman Lanzarote. It was walking distance to the start line/transition area. The hotel rooms were very clean and well-kept. I have 2 complaints - 1) the gym was off-site so I would have had to leave the hotel to go there. Because of that, I never went. 2) The wifi didn't work in my room. I had to go to the lobby to get a connection. Other than that, I would recommend this hotel.

6/10 Okay

Jennifer, Livingston

Liked: Staff & service
Very central, close to beach and restaurants
The hotel's location can't be faulted. It is very handy for some lovely restaurants in the old town, as well as the shops on the strip. The hotel itself is a bit run down, more like a 3 star than a 4 although the staff were lovely. The paving around the pool and flooring in general (with the exception of the marble in the common areas inside the hotel) look quite neglected. We paid extra on arrival for a refurbished room as we were assured that it would be further away from the demolition site and I'm glad to say were not bothered by the works, although it was difficult to see what refurbishments had been carried out. I had to hold the toilet button for at least 30 seconds for it to flush, there was a split on the stained toilet seat that was quite uncomfortable, and the apartment was very basic. It was however mostly clean and a good central location from which to base ourselves. The breakfasts were nice as well although rarely had the same food twice, e.g. I like Serrano ham in the morning on holiday and it was available 2 out of the 7 mornings. There was however plenty of fresh bread and the usual Spanish breakfast offerings (omelettes, streaky bacon, pancakes). There was a lot of sun bed claiming going on, very early in the day (before 07:00), and the parasols and beds were very grubby looking. There was a beach very close by but it charged for use of the sun beds. Probably wouldn't stay there again but still had a nice break away.

10/10 Excellent

Julie, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a prime location.
Excellent location for a relaxing holiday. 2 minute walk through a gate to the beach. 10 minute walk to the harbour front where their are a number of lovely restaurants overlooking the sea.

10/10 Excellent

Rob, Middlesbrough,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet hotel close to beach
Stayed recently with my wife for 1 week on B&B basis. Good breakfast selection. Lovely and quiet around the pool area even though it was busy. Quiet beach with direct access from pool area. Sunbeds and parasols extra on the beach. We generally ate at the pool bar, reasonable prices and good quality. All staff very friendly and helpful, hotel very clean. Plenty of bars, restaurants, supermarkets and shops close by. Generally older clientele but were some very young families (very well behaved). Only complaint would be renovation work to extended facility in progress for 1 side of the hotel, better to ask for the sea view. Entertainment a little noisy at night, again sea view is better. Would definitely go back