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Reviews of Westmont Inn - Lakeland

2 out of 5
Westmont Inn - Lakeland
1817 E Memorial Blvd, Lakeland, FL

Reviews

4.4
Rating 10 - Excellent. 8 out of 112 reviews" "
Rating 8 - Good. 7 out of 112 reviews" "
Rating 6 - Okay. 19 out of 112 reviews" "
Rating 4 - Poor. 33 out of 112 reviews" "
Rating 2 - Terrible. 45 out of 112 reviews" "

4.2/10

Cleanliness

5.4/10

Staff & service

3.4/10

Amenities

4.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

James

Stayed 2 nights in Apr 2024

4/10 Poor

Jeffrey

Disliked: Cleanliness, property conditions & facilities
First off, no matter how many days you stay, there is no maid service, so you are on your own for new towels, toilet paper etc. The rooms are old and the mattress is cheap but not impossible to sleep on The most important thing to note is that for whatever reason, they don’t have lights on the exterior in the outdoor “halls.” It’s literally dark, so you really on moonlight or street lights. It’s weird and it’s disconcerting. I’ve never seen anything like it.
Stayed 3 nights in Mar 2024

2/10 Terrible

kent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a pervasive odor. Only 1light worked. Bathroom door and jamb had makeshift repairs. Had to go to office to get a remote for the tv. No facial tissue. Only 2 small soap bars, no shampoo. Over 3 days, no room service. Roaches running around in bathroom. Never again!
Stayed 2 nights in Feb 2024

4/10 Poor

William W

Business traveller
Disliked: Property conditions & facilities
I can only say you only get what you pay for There were arguing in the hallways.
Stayed 2 nights in Feb 2024

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Samuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was upstairs very noisy, could not sleep in the night. The exhaust in the bathroom was very noisy. There was breakfast as mentioned in your ad.
Stayed 1 night in Jun 2023

6/10 Okay

Merna

Travelled with group
Liked: Room comfort
The beds were comfortable but the floors were not clean. There was a hole in the bathroom wall. The door nob to bath er oom was loose. I tightened it myself so it wouldnt fall off
Stayed 1 night in Mar 2023

2/10 Terrible

Jeri

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The beds sheets where dirty, I had to request new bed sheets. Rooms are filthy.
Stayed 1 night in Jan 2023

4/10 Poor

cheryl

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
walked to the office to get a replacement key, the office personnel at that time smoking cigarette rudely asked me"what you going to just walk past me and not talk to me!" walks in gets another key and tosses up on counter "HERE!" not bad just don't lose a key and need a replacement
Stayed 2 nights in Jan 2023

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Angela

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
El olor a cigarrillo es horrible dentro de las habitaciones. De resto todo me parece normal.
Stayed 1 night in Mar 2022

2/10 Terrible

habibuallah

Stayed 5 nights in Mar 2022

2/10 Terrible

FRANK

Stayed 1 night in Mar 2022

2/10 Terrible

Craig

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled really bad. The other residents were scary and loud intil midnight. Felt unclesn and unsafe. Will not return ever
Stayed 4 nights in Mar 2022

2/10 Terrible

Carol

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place mistreated us the owners was cursing us out the bathroom was full of pubic hairs
Stayed 3 nights in Mar 2022

10/10 Excellent

irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

2/10 Terrible

douglas g

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The lightbulb next to my bed was broken, the curlicue type, that’s hazaourdous waste, there’s mercury released. The tv didn’t work. The air conditioner leaked up against the wall creating a river. The road noise prevented me to sleep, constantly, a room close by had their tv on all night. 2.5 stars is a joke. At $103.00 and no other options at this price after checking for 30 minutes I’m convinced both Expedia and the hotel are signs of a declining empire.
Stayed 1 night in Feb 2022

4/10 Poor

Lisa Y.

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property did not look as good as the pictures
Stayed 2 nights in Dec 2021

2/10 Terrible

Sebastian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE !!! Zero star Hotel. Dirty and smelly.
Dirty. Bugs crawling in the walls, bad smell. Hotel staff uncooperative. Horrible place.
Stayed 1 night in Sep 2021

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty dirty place
This place is really bad they should not be open for anybody to stay nasty,dirty,poor service!!!!
Stayed 4 nights in Jul 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family
I felt really uncomfortable due to the terrible smelling inside the room. Besides, the hair drier did not function.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very rude and yelled instead of talking and did not speak complete sentences made you feel like a terrible person for checking in. Once we checked into the room the air-conditioning was leaking outside onto the concrete there was P droplets in the bathroom and a used towel that was still wet there was a groundskeeper that got us toilet paper that was really nice but again the desk clerk was awful she made my husband and I feel terrible for checking in and checkout process absolutely no communication except for $10 $10 $10 cash for pet $10 cash cash for pet over and over because I could not understand her she was talking so fast - we will never go back and I hope this drops the rating and they have to clean things up there. Such stains on the walls - there was hair left in sink and toilet seat. I can’t believe you guys have them advertised on your site. So very disappointed.
Stayed 1 night in Apr 2021

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home for the Night
Stayed 2 nights in Mar 2021

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean and Affordable
We enjoyed the room. It was clean and Cable TV and WiFi worked great. Microwave was not working was the only flaw. Wilkes short distance to lobby to warm left overs.
Stayed 1 night in Mar 2021

6/10 Okay

Georganna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont
Staff was extremely rude
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Dont stay here
Wifi connection is horrible. In 3 days my data usage was maxed out bc the connection is absolutely horrible
Stayed 2 nights in Mar 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last resort
Dirty, unfriendly people, everything was old and dated except the TV, bathroom was okay, right next to a busy highway, very noisy.
Stayed 3 nights in Feb 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
The locstion was nice. Lake avross the street to fish in
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
All around good owners and staff .easy parking and clean rooms. Plus they rent U-Haul trucks.
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. Room was discussing and there was no light bulbs in the room. Couldnt even get a refund.
Stayed 1 night in Jul 2020

6/10 Okay

Phillip

Liked: Cleanliness, staff & service, room comfort
It
Stayed 2 nights in Mar 2020

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
trashy
Absolute trash hole
Stayed 2 nights in Feb 2020

2/10 Terrible

Stacey A.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude management
Office people came and told my kids that they had 15 minutes to check out when room was paid then after arguing with them he found out it was already paid
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
trashy place and trashy office staff rude and focused on tv and acts like you didnt exist in front of them . Scams you out your money .took my money and refused to give me a room afterwards .
Stayed 1 night in Feb 2020
Response from patel on Feb 19, 2020
some one not tallying full information , we have policy in 30 minutes they return the key for any reason we give them full money back. this look like someone had pets then we have only certain room only to rent them may be that why this person angry. we have no idea who is this person and why this thing happen. we are sorry for any inconvenience.

8/10 Good

kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2018

6/10 Okay

Rosanna

Liked: Staff & service
Was good for a very short trip
Lady that checked me was great. Check in went great. Room was ok had a few problems but nothing to bad. It was great for the one night. Not some where I would stay if more than a few nights. Beds was hard but clean. Room was clean for most part but carpet was not the cleanest. Most of the motel was under remodel.

6/10 Okay

Matthew

Liked: Cleanliness, staff & service

6/10 Okay

Susan

Liked: Staff & service
Disliked: Property conditions & facilities
Lakeland Hotel
The room was clean; sheets were clean, but there were roaches in the refrigerator and badly stained, but clean, towels and washcloths. I had reserved two nights but left after the first night.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The ac was not working properly. The room was very uncomfortable due to that. We told staff at checkout, they didnt seem to care!
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners treated me awful.. i asked ro get more rowels and they ignored me said that i already should have my own
Stayed 1 night in Apr 2018

4/10 Poor

Michelle , Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Room was dirty when we checked in late on the first night... when I asked for the room to be cleaned I returned to find it still dirty. In our room we found a live roach walking around.
Stayed 3 nights in Mar 2018

4/10 Poor

Kyle

Disliked: Cleanliness, property conditions & facilities, room comfort
Roach Motel. Our room was infested with them
Stayed 7 nights in Mar 2018

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stained towels, roaches, very dirty.
Stayed 2 nights in Mar 2018

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was dirty and full of bed bugs. I will never stay there again
Stayed 1 night in Mar 2018

2/10 Terrible

Eddie, Jacksonville Fl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real dump!
I got to the hotel very late and if I had not already booked it, I don’t think I would have stayed there. The hotel was old and in disrepair. There were broken appliances in the parking lot. The room I got was very dirty. The rug looked like it had not been vacuumed in a while. The bed linen and towels did not appeared to have been washed either. Also, the door chain and sink faucet were broken. The room was cheap and you usually get what you pay for, but this place was not worth it at any price. My recommendation is to avoid the Westmont Inn completely.
Stayed 1 night in Mar 2018

4/10 Poor

jjfliche, Crystal River , FL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
2/27 Are they refurbishing this hotel?
The beds were comfortable. The A/C worked well and blocked out the hwy noise.The place is in marginal shape and seems to be being refurbished. T V had bad picture The free breakfast was a 2 out of 10 possible. Price was one of lowest i could find online in the area for our dates.
Stayed 1 night in Feb 2018