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Reviews of Island Suites

2.5 out of 5
Island Suites
236 Lake Havasu Ave S, Lake Havasu City, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1153 out of 1887 reviews" "
Rating 8 - Good. 517 out of 1887 reviews" "
Rating 6 - Okay. 140 out of 1887 reviews" "
Rating 4 - Poor. 39 out of 1887 reviews" "
Rating 2 - Terrible. 38 out of 1887 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice living area
Stayed 1 night in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and every room is a suite
Stayed 3 nights in May 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and room.
Stayed 1 night in May 2024
Response from Jason McCall on May 24, 2024
So glad you enjoyed your time here. We hope to see you again soon.

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Price was excellent, clean, safe
Stayed 1 night in May 2024
Response from Jason McCall on May 24, 2024
Frances, Thank you so much for staying wit us. We are hopeful to host you again soon.

10/10 Excellent

Scott

Travelled with partner
Liked: Amenities
The staff was very friendly and helpful. Plenty great suggestions for things to do!
Stayed 2 nights in May 2024
Response from Jason McCall on May 21, 2024
Scott, Thank you so much for acknowledging our strengths. We would love to host you again this summer.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk for check in was very nice.
Stayed 1 night in May 2024
Response from Jason McCall on May 20, 2024
I am so glad to hear that. We appreciate you staying with us and acknowledging our strengths. We hope to host you again soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great stay
Stayed 1 night in Mar 2024
Response from Jason McCall on May 19, 2024
Mark, Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sara and the older lady at night were the greatest. Very friendly, professional, informational, kind. I felt veery safe and my room was very comfortable. Love the suite and will be back again.
Stayed 3 nights in May 2024
Response from Jason McCall on May 19, 2024
I am so glad to hear we made that type of impact with you. We are hopeful to host you again soon.

10/10 Excellent

Kneide

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jason McCall on May 19, 2024
Thank you for taking the time to leave a review. We appreciate you staying with us.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Trash and leaves around parking
Stayed 3 nights in May 2024
Response from Jason McCall on May 14, 2024
Susan, Thank you so much for staying with us and leaving a perfect rating. We hope to see you again soon.

10/10 Excellent

leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this place.
Stayed 2 nights in May 2024
Response from Jason McCall on May 14, 2024
leon, We are so glad you love this place. We would love to host you again this summer. Safe travels!

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in May 2024
Response from Jason McCall on May 14, 2024
Francisco, Thank you so much for staying with us. We are glad you enjoyed the stay and room. We hope to host you again soon.

10/10 Excellent

Alyssa

Response from Jason McCall on May 14, 2024
Alyssa, wow a perfect score! Thank you for sharing and for staying with us. We hope to see you again soon.

8/10 Good

Larry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful check in and parking.Old but nice staff and stay.
Stayed 1 night in May 2024
Response from Jason McCall on May 9, 2024
Larry, Thank you for staying with us and leaving a review. We hope to host you again this summer.

6/10 Okay

Ryan, Traverse City

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Jason McCall on May 9, 2024
Ryan, thank you for staying with us. We are hopeful to host you again soon.

10/10 Excellent

LORI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jason McCall on May 9, 2024
Lori, Wow a perfect score! Thank you for taking the time to leave a wonderful rating. We hope to see you again soon!

8/10 Good

Evelyn Pauline, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Jason McCall on May 7, 2024
Evelyn, Thank you so much for staying with us. We hope to host you again this summer.

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in May 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spacious rooms, the coffeemaker and microwave, the cleanliness of the room and friendly, efficient staff.
Stayed 2 nights in May 2024

8/10 Good

Mery

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good one night stay. Good price. Great location.
Stayed 1 night in May 2024
Response from Jason McCall on May 4, 2024
Mery, Thank you for staying with us. We hope to host you again this summer.

10/10 Excellent

Benito F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, lovely pool and hot tube. Friendly staff. Unfortunately the vending machine was out of order, but you get food and drinks nearby and the apartment has a full kitchen with fridge.
Stayed 1 night in Apr 2024
Response from Jason McCall on May 4, 2024
Benito, Thank you for staying with us and taking the time to leave a detailed review.

8/10 Good

marcine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Jason McCall on May 4, 2024
Marcine, thank you for taking the time to leave a review. We are hopeful to host you again soon.

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Jason McCall on May 4, 2024
Paul, Wow a perfect score! Thank you so much for sharing.

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jason McCall on May 4, 2024
Fred, Thank you for staying with us. We are hopeful to see you again this summer.

8/10 Good

Karin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was big and spacious but bedding smelt really bad (like sweat).
Stayed 1 night in Apr 2024
Response from Jason McCall on May 9, 2024
Karin, Thank you so much for staying with us. Thank you for the detailed feedback as we will use this to improve. Please travel safely.

10/10 Excellent

Wendy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean facilities
Stayed 4 nights in Apr 2024
Response from Jason McCall on May 3, 2024
Wendy, Thank you for taking the time to leave a wonderful review. It means a lot to us know we have earned a perfect rating. Thank you.

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. No issues
Stayed 1 night in Apr 2024
Response from Jason McCall on May 3, 2024
So glad we were able to provide a clean and spacious room for you. We hope to host you again this summer.

2/10 Terrible

Maria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this place!!! Pool was filthy,Rooms were sketchy with lifted floor panels due to moisture.Its more like a Motel than a Suite.Had to cancel my room and go somewhere else. And they would not reimburse me!!!Also overhead the receptionist talking to exterminators on phone.
Stayed 2 nights in Apr 2024
Response from Jason McCall on May 3, 2024
Maria, Thank you for taking the time to leave your detailed feedback. On this particular day I do remember it storming quite a bit in the desert. It is rare for us to get storms in the desert, but I assure you we consistently treat and clean or pool each and every day. We also plan ahead for summer weather by using preventive pest treatment to ensure the summer bugs stay outside. I am truly sorry things did not work out as we would have loved to host you.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, spacious
Stayed 1 night in Apr 2024
Response from Jason McCall on Apr 30, 2024
Susan, We are glad we had the opportunity to host you. Thank you for taking the time to let us know how we did. Come back to visit soon.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy access, rooms are super clean!
Stayed 2 nights in Apr 2024
Response from Jason McCall on Apr 30, 2024
Andrea, Thank you for taking the time to leave a wonderful rating and review. We hope to host you again soon.

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, convenience and amenities for multiple days stay with children. Have stayed at other motels/hotels and ultimately returned to Island Suites, it’s our stay of choice.
Stayed 2 nights in Apr 2024
Response from Jason McCall on Apr 30, 2024
Stephanie, We are so glad to hear we are the stay of your choice. We all work so hard to earn that title from each and every one of our guests. Thank you for sharing! Travel safely.

6/10 Okay

Brad

Travelled with family
Liked: Staff & service
Would not stay here again. For the most part was clean, but the bed, couch, and pillows were not comfortable. The flooring was coming up in a few areas. The dog area was a small patch of artificial turf and lots of dog poop not picked up. Gave us a USED sponge to wash our dishes! We were so uncomfortable we left a day early
Stayed 3 nights in Apr 2024
Response from Jason McCall on Apr 30, 2024
Brad, Thank you so much for providing details on how we can improve. We will take this and use it to become better. We are hopeful for the opportunity to host you again with the plan to exceed expectations. Safe travels!

10/10 Excellent

ilona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Jason McCall on Apr 30, 2024
Ilona, Wow a perfect score! Thank you for taking the time to leave a great rating. We hope you stay with us again soon.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jason McCall on Apr 30, 2024
Sandra, Thank you so much for staying with us. We would love to host you again soon. Safe travels!

8/10 Good

David, Brockville

Travelled with partner
Liked: Cleanliness, staff & service
Friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Jason McCall on May 7, 2024
David, Thank you so much for staying with us. We hope to host you again soon.

10/10 Excellent

Luz, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, I love it
Stayed 2 nights in Apr 2024
Response from Jason McCall on May 6, 2024
Luz, We are glad to hear everything was great.

10/10 Excellent

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to London Bridge and dining
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable cean accomodations. Friendly staff.
Stayed 1 night in Apr 2024
Response from Jason McCall on Apr 22, 2024
Michael, Thank you for leaving a great review and acknowledging our strengths. We are hope to host you again soon.

10/10 Excellent

Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ice
Stayed 1 night in Apr 2024
Response from Jason McCall on Apr 20, 2024
Paul, Thank you for staying with us. Travel safely.

6/10 Okay

Lawrence L

Travelled with family
Disliked: Staff & service
Desk clerk was on the phone with a proposed renter for 5 to 10 minutes before he finally put them on hold and let me register and get my room.
Stayed 1 night in Apr 2024
Response from Jason McCall on Apr 20, 2024
Lawrence, thank you for staying with us and taking the time to leave a detailed review. We hope you travel safely.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are doing a fine job. Check-in was easy. The room is great except for the fact that the bathroom door was installed backwards. I’m shocked to see such an obvious situation continue for as long as it has without seriously endangering someone by being struck by an out swinging door. Yikes!
Stayed 1 night in Apr 2024
Response from Jason McCall on Apr 19, 2024
Joseph, Thank you for staying with us and leaving a detailed review. We truly hope to host you again soon.

10/10 Excellent

Terry, Chapel Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and a pleasant check on process. Room layout is nice and perfectly stocked for cooking your own meals. I would definitely stay here again
Stayed 1 night in Apr 2024
Response from Jason McCall on Apr 19, 2024
Terry, Thank you for the wonderful review. It means a lot to all of us to acknowledge our strengths. We would be delighted to host you again.

10/10 Excellent

andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large, clean rooms. Good location.
Stayed 1 night in Apr 2024
Response from Jason McCall on Apr 19, 2024
Andy, wow a perfect score! Thank you so much for staying with us and taking the time leave a review with such a high rating. Safe travels!

10/10 Excellent

Umair

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very clean and quite
Stayed 4 nights in Apr 2024
Response from Jason McCall on Apr 19, 2024
Umair, Thank you so much for taking the time to leave a perfect rating. It means a lot to all of us. We are hopeful to host you again soon

4/10 Poor

Rita

Travelled with group
Liked: Staff & service
Property is just old and that shows with noisy HVAC and furnishings.
Stayed 1 night in Apr 2024
Response from Jason McCall on Apr 19, 2024
Rita, Thank you for staying with us and taking the time to leave detailed feedback. We hope to host you again.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jason at the check in desk is wonderful and helpful. We checked in early with no difficulty. Not a lot of breakfast options but it was OK. Property is very clean and quiet and well maintained.
Stayed 1 night in Apr 2024
Response from Jason McCall on Apr 16, 2024
Cindy, Thank you so much for the kind words and thoughts. It means a lot to all of us. We hope you enjoy the rest of your traveling journey.

10/10 Excellent

Tobias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, easy to access at all times and perfect to get around. You cannot park before the rooms put parking is close by.
Stayed 2 nights in Apr 2024
Response from Jason McCall on Apr 16, 2024
Tobias, We are glad you enjoyed your stay. We hope to host you again.

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good stay and excellent service
Stayed 2 nights in Apr 2024
Response from Jason McCall on Apr 15, 2024
Arnaldo, We were happy to host you. Please come back and visit again.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, welcoming on checkin.
Stayed 1 night in Apr 2024
Response from Jason McCall on Apr 14, 2024
I am so glad we made a friendly impact on your stay. We appreciate your kind review. Safe travels!