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Reviews of Split Rock Resort

3 out of 5
Split Rock Resort
428 Moseywood Road, Lake Harmony, PA

Reviews

6.2
Rating 10 - Excellent. 242 out of 1002 reviews" "
Rating 8 - Good. 179 out of 1002 reviews" "
Rating 6 - Okay. 213 out of 1002 reviews" "
Rating 4 - Poor. 160 out of 1002 reviews" "
Rating 2 - Terrible. 208 out of 1002 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

ruth

Liked: Amenities, property conditions & facilities
Love this place all summer we’re here every weekend
Stayed 1 night in May 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and super relaxing.. will definitely be my husband and I’s new get away place to stay!
Stayed 2 nights in May 2024

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

sweswe

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s far from the main building where bowling, indoor pool and other activities. It’s inconvenient to drive to just swim. I have never been to a hotel where you have to drive again to swim.
Stayed 1 night in May 2024

2/10 Terrible

Donna

Travelled with family
No ice no ac no room service
Stayed 2 nights in May 2024

2/10 Terrible

Deisy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They do not give you the correct information about the hotel services but they have nothing to have a good time, it is horrible
Stayed 3 nights in May 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were there for my daughters dance competition. It’s nice that everything is in the resort.
Stayed 2 nights in Apr 2024

8/10 Good

phylicia

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

2/10 Terrible

Bouchra

Travelled with family
Disliked: Cleanliness, amenities
Water Park was open only on the weekend. no room service. eveything closes at 9pm
Stayed 2 nights in Apr 2024

6/10 Okay

Tina

Stayed 1 night in Apr 2024

8/10 Good

Anabel

Stayed 2 nights in Apr 2024

10/10 Excellent

Yanis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great 😊
Stayed 1 night in Apr 2024

2/10 Terrible

Nyingyal

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Heather

Stayed 2 nights in Apr 2024

6/10 Okay

Louis

Travelled with family and small children
The property is outdated and the restaurant was horrible but the bar is on point and the activities are wonderful
Stayed 2 nights in Apr 2024

4/10 Poor

Ali

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t the best experience the hotel was not as clean there was bugs and spiders in the room. They had us waiting for the cleaning crew to clean the whole floor to give us one room.
Stayed 2 nights in Apr 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe. Parking lots and roads within resort to other buildings had street lights that were not lit up. Dark, horrible signage. Very outdated building in willowbrook part.
Stayed 1 night in Apr 2024

4/10 Poor

Chad

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Franz

Stayed 1 night in Apr 2024

6/10 Okay

Jhaneeka

The waterpark was close which was one of the big reason I went, i was disappointed with that.
Stayed 2 nights in Apr 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities
Tons to do for the whole family. Plenty of on site entertainment so no need to leave the property unless you choose to. Organized activities as well kept kids busy. Decor is very outdated, as is parts of the facility. Window in room was leaking, but maitenence fixed it immediately. Unfortunately, the leak continued. Overall, would return.
Stayed 2 nights in Apr 2024

2/10 Terrible

stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never stay there again or recommend this place to nobody
Stayed 3 nights in Mar 2024

10/10 Excellent

Taijwattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to spend time we family and friends
Stayed 2 nights in Mar 2024

4/10 Poor

Mashenda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Will not be back anymore. They will have to change to catch up to other resorts.
Stayed 4 nights in Mar 2024

4/10 Poor

Fernando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

FATIMA

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba sucio, demasiado ruido llamamos a recepción y nos ignoraron, los lugares de comida son pocos y cierran muy temprano!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Carlo

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DON’T BOOK HERE!! Horrible experience from day one. The first room they sent us to had someone occupying it, without the resort’s knowledge. The second room they sent us to didn’t have a working key card scanner on the front entrance. So, that was a security risk being as though anyone can enter the building anytime because the door is always unlocked.The waterpark is not open on weekdays and the pool was closed due to a mechanical issue our first three days of our stay. It smells old and musty in every building on the property. In dire need of renovations. The new owners are not from this country and none of the staff speak proper English so very hard to communicate to resolve any issues. Again DO NOT BOOK HERE!!!! Go to Kalahari or Camelback if you want to stay in the area.
Stayed 4 nights in Mar 2024

8/10 Good

Junior

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and good to have a great family trip
Stayed 2 nights in Mar 2024

6/10 Okay

Neycha

Liked: Staff & service
Disliked: Property conditions & facilities
The room was dingy. When I walked in it smelled like gas like if the stove was running. The back door to the balcony was unlocked it had not courtains on the balcony door. The fire pit was in and I was assuming that was the smell of gas because it was only a little bit of fire on the bottom of it the fire pit wasn’t fully on. I didn’t even stay my second night on how uncomfortable I felt I stood for one night instead of two.
Stayed 2 nights in Mar 2024

4/10 Poor

Kimberly

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Shawn

Stayed 1 night in Mar 2024

4/10 Poor

Yevgeny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lights not working, no coffee machine, no cups. No breakfast at the lodge.
Stayed 1 night in Mar 2024

2/10 Terrible

Paige

Disliked: Cleanliness, staff & service
We waited over an hour for a room key after being told it would take 20 mins. Also found dead lady bugs in the room on top of a dead roach on the kitchen floor
Stayed 2 nights in Mar 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service
Our room was updated in the Lodge, but the whole place needs a facelift.
Stayed 1 night in Mar 2024

8/10 Good

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, amenities
It was perfect, the only problem is the heat is not working..
Stayed 1 night in Feb 2024

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay! It was a great value for the money ( we had a one bedroom condo with a kitchen) staff was friendly and helpful and there are fun things to do like basketball, pickleball, ping pong, an arcade, and a pool
Stayed 3 nights in Feb 2024

6/10 Okay

ahmad

Liked: Cleanliness
Disliked: Staff & service
The staff was horrible nobody was there and phones dont work
Stayed 2 nights in Feb 2024

10/10 Excellent

Cristhian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to pool and h20 nice !
Stayed 2 nights in Feb 2024

6/10 Okay

Jessica

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
What I didn't like is that the front male person wasn't knowledgeable. We were staying at the hotel but wanted to visit the water park. It's 30° outside. We arrived an hour early. I ask if the room was available if we can check in early- without even checking the answer was no. Ok... Then ask instead of going outside again can we get to the water park walking thew the hotel and he said no.. Come to find out when we left the water park. We didn't have to go back outside there was a way through the hotel. At the time of checking in the older lady that checked us in gave us a map and told us make go on the main road make a left then a right. Okay!! We are visiting and ended up lost. I called the front dest for assistance and was put on hold then they hung up the phone. After that frustration we were able to find the correct road but it was the wrong hotel. Thank God the nice ladie EXPLAIN to us, We have to find the building NUMBER then the room. This part the front dest left out. SMH!! Mind you its dark outside. The room was nice BUT just 1 pot to cook. ONE!! The front desk needs to be Knowledgeable about their hotel and also explain things to their guest properly. Having to find our room was very very frustrating.
Stayed 1 night in Feb 2024

2/10 Terrible

Ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar down stairs had no heat in there and it was freezing. The safe in the room didn’t work the light didn’t turn on. They only gave us 2 towels for 3 days everything was closed by 9 pm. My wife and I stayed here for years and this year was horrible and unexceptable paid over 700 dollars for a horrible experience
Stayed 3 nights in Feb 2024

10/10 Excellent

SAMEH

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and best location
Stayed 1 night in Feb 2024

6/10 Okay

Kelli

Stayed 1 night in Feb 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didn't like was the check in. We had to wait 2 hours be able get our a room. Its long wait. After that we loved the area we were in. Nice and quite. Away from everyone. Parking was also easy. This my second time waiting with them.
Stayed 2 nights in Feb 2024

10/10 Excellent

stephanie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Catherine

Travelled with family
Disliked: Amenities
There are no cups in the room. No one at the front desk in the lodge. Whole property looks run down
Stayed 1 night in Feb 2024

10/10 Excellent

Egdabel

Stayed 2 nights in Feb 2024

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From arrival to departure, below average accommodations.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christine, Stewartsville

Stayed 1 night in Feb 2024