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Reviews of Best Western Hotel Lamm

3 out of 5
Best Western Hotel Lamm
Alemannenstraße 42, Singen, BW

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 330 reviews" "
Rating 8 - Good. 150 out of 330 reviews" "
Rating 6 - Okay. 20 out of 330 reviews" "
Rating 4 - Poor. 5 out of 330 reviews" "
Rating 2 - Terrible. 3 out of 330 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ilya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of this hotel is service and friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what I needed to visit a friend in Singen!
Stayed 1 night in Jul 2023
Response from Best Western Hotel Lamm on Jul 21, 2023
Dear Holly,thank you for staying with us and for your nice feedback !We hope to see you next time you're in Singen.Your Best Western Hotel Lamm team

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service
great
Stayed 1 night in Mar 2023
Response from Best Western Hotel Lamm on Mar 25, 2023
Dear Marcos,thank you for staying with us and for your feedback. We hope to see you soon again !Your Best Western Hotel Lamm team

6/10 Okay

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Wifi is rubbish!
Stayed 1 night in Aug 2022

8/10 Good

Mina

Travelled with family
Liked: Cleanliness, staff & service
It's a very regular property. Rooms are quite small and nothing special about amenities. In my opinion it's a bit overpriced.
Stayed 1 night in May 2022

6/10 Okay

alessio

Business traveller
Disliked: Property conditions & facilities
Small room with basic furniture, based directly at the stair.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Seunghyeon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Gioele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, comfortable, family-friendly
Very baby-friendly with quite a nice array of options for the breakfast buffet. The room was very spacious and spotlessly clean as was the hotel. Full of handy gadgets and gizmos to make your stay as smooth as possible, but unfortunately not all of them are so smooth-running. That was neither here nor there however as all of our needs were quickly and courteously addressed and attended to by hotel staff without much, If any, bother. We were there on business with our infant daughter and the hotel was excellently friendly to her. While Singen as a city is sorely lacking in any sort of appeal, Hotel Lamm was a gem. We’re very happy to rebook a stay here when business brings us back in town.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet. But the room was hot and had to use air conditioning all the time. The mattress on the bed was firm but had some form of rubber covering it which was uncomfortable to sleep on causing perspiration and restlessness.
Stayed 1 night in Sep 2019

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Manager on Jul 9, 2019
Liebe Dana, wir bedanken uns vielmals für Ihren Aufenthalt und für Ihre tolle Bewertung. Bis hoffentlich recht bald. Ihr Best Western Hotel Lamm Team

10/10 Excellent

Stijn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very friendly personnel serves a really delicous breakfast (buffet format).
Stayed 2 nights in Jun 2019
Response from Manager on Jul 7, 2019
Dear Stijn, thank you so much for this wonderful feedback. We are happy to read that you enjoyed our breakfast buffet. We are looking forward to your next stay at our property. Your Best Western Hotel Lamm Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Manager on Jul 9, 2019
Lieber Gast, vielen Dank für Ihren Aufenthalt und für Ihre damit verbundene Bewertung. Bis hoffentlich recht bald. Ihr Best Western Hotel Lamm Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very small rooms, good otherwise.
Room was very small for two people. But it was clean nevertheless and staff were friendly.
Stayed 1 night in May 2019
Response from Manager on Jul 10, 2019
Dear guest, thank you very much for your feedback. We are glad to hear that you enjoyed your stay at our property. We are looking forward to your next stay. Your Best Western Hotel Lamm Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet neighborhood near some good restaurants. Relaxing
Stayed 1 night in Apr 2019

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baaaa vellous!
Really clean, friendly hotel. Staff were attentive and helpful. Excellent breakfast buffet as well. Hotel was clean, well appointed and the room was comfortable and well equipped. Location is about 10 minutes flat walk from the centre of town, with all the local amenities. It's worth phoning ahead to book space in the limited car park if you're driving there though.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good hotel
The hotel is good for the price. Moderately clean, small rooms. Nice lobby area and really good breakfast.
Stayed 1 night in Oct 2018
Response from Manager on Dec 2, 2018
Dear guest, thank you very much for your feedback. We are glad you enjoyed your stay! See you soon. Your Best Western Hotel Lamm Team

10/10 Excellent

Nitzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Rooms were very clean. Great service.
Stayed 2 nights in Sep 2018

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Jul 2018

10/10 Excellent

Joan, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very nice stay at the hotel. The staff was very helpful and the room was very comfortable . I would suggest better pillow choices. I would book a room again in the future.
Stayed 3 nights in May 2018
Response from Manager on Jul 23, 2018
Dear Joan, thank you very much for this lovely feedback. We are already looking forward to your next stay! Your Best Western Hotel Lamm Team

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Convenient and Central
Check in was friendly and efficient. We did not utilize it, but the hotel has a bar and restaurant with terrace, which looked inviting. The room was comfortable, with some extra pillows. It was unusually warm during our stay and we were glad the room had air conditioning. The hotel is located within close walking distance to central Singen. The wifi worked great and the bathroom was a workable size with good water pressure. Checkout was quick and easy. Parking is available for a nominal cost. You can also find parking on the street if you make sure you find an area where overnight parking is possible.
Response from Manager on May 17, 2018
Dear Sean, thank you very much for this nice feedback. We are happy to hear that you enjoyed your stay. We are looking forward to your next visit. See you soon. Your Best Western Hotel Lamm Team

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay - Well done to all the staff!
The reception staff were very friendly and helpful. A pleasant smile and all the information I needed after a long day travelling. The bar/restaurant staff were also helpful and very cheerful, making us feel welcome The room was clean and well fitted out with a very nice bathroom. Well done everyone, thanks for an excellent stay!
Response from Manager on May 2, 2018
Dear Sean, thank you very much for this wonderful feedback. We are happy to hear that you enjoyed your stay a lot. We are looking forward to welcoming you soon again. Your Best Western Hotel Lamm Team

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service, room comfort
Rude clerk delayed check-in
We arrived on the train from Italy at 10 pm. The desk clerk began to check us in, but then she got a phone call (apparently someone who wanted to make a reservation). We stood there very tired from our all-day train travels for more than 5 minutes while she talked on the phone. The other clerk couldn't speak English, so he was no help. That was very rude. The room was tiny, and if you opened the shower door, it banged into the toilet. We were unhappy with the service, the room and the neighborhood (which wasn't close to anything).
Response from Manager on May 4, 2018
Dear John, we are writing you on behalf of our entire team to apologize for any inconveniences we may have caused you. Thank you very much for your feedback, we are doing trainings to improve our service level to the highest standards possible which is very important to us. Feel free to contact us directly if you have any further inquiries. We hope to see you again in the future. All the best. Your Best Western Hotel Lamm Team

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harry on the bar is my new brother!

10/10 Excellent

Hagay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice little Gem
nice little gem of hotel, the rooms are well maintained (been there 1.5y ago), spacious and comfortable. the service at this hotel is remarkable, always kind and friendly, accommodating and entertaining any request from my colleagues and myself. the hotel has gated parking outside. would come back again when in town for business.
Response from Manager on Mar 17, 2018
Dear Hagay, thank you very much for this amazing feedback! We are happy to hear that you enjoyed your stay. We are looking forward to your next stay. See you soon! Your Best Western Hotel Lamm Team

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Incredible staff. Rooms were clean, quiet, large, and comfortable. Best value stay I've had all trip! Must try the breakfast, it was really great and worth every cent.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed at many Best Western Hotels in the US, and this is one of the nicest/cleanest I've stayed in. The room is small like most European rooms. The bed is hard, but some ppl prefer that.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Blankets are short so it might be cold during the night.
Stayed 1 night in Oct 2017

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rainy day in Singen.
The hotel was very, very nice and clean. The service excellent. Hot soup was offered on the day we arrived when it was cold and raining. Very nice touch. If I had one negative it would be the dinner menu. Not much to choose from. However, the restaurant staff was very friendly and efficient.
Stayed 1 night in Aug 2017
Response from BW Hotel Lamm on Sep 25, 2017
Dear Thomas, thank you very much for your feedback which we value a lot! We are happy to hear that you enjoyed your stay. By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and other guests in the future. We hope you will come back soon again. Your Best Western Hotel Lamm Team

8/10 Good

Nisrin

Liked: Staff & service
Disliked: Property conditions & facilities
The room was big and nice but there is no air condition so we used fans ..
Stayed 2 nights in Aug 2017
Response from BW Hotel Lamm on Sep 5, 2017
Dear Nisrin, thank you very much for your feedback. We are happy to tell you that an air-conditioning system will be installed in winter. We are looking forward to welcoming you soon again. Your Best Western Hotel Lamm Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Room was incredibly hot. Staff provided ice cubes and fans.
Stayed 1 night in Jun 2017
Response from Manager on Jul 8, 2017
Dear guest, thank you very much for your feedback. We are sorry that you did not enjoy your stay to the fullest. Next time contact us directly, so we can provide relief directly. Regards. Your Best Western Hotel Lamm Team

8/10 Good

hagay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service for good value
i had a wonderful stay at the hotel, service was very warm and welcoming, always willing to help. hotel restaurant has good food at good value. rooms are comfortable at BEST WESTERN standards. would definitively stay again if in town.

10/10 Excellent

Delong, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in the town of Singen
Great service and polite staff. Very clean in my room. Although it is a short stay but definitely will book thete again next time. Not too far to the train station near the border of swiss and south Germany
Response from Manager on Oct 2, 2016
Dear Delong, thank you very much for your nice feedback. We would be happy to welcoming you soon again. Your Best Western Hotel Lamm Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Christopher, Bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy
Easy to find, clean, tidy efficient great for a single night occupancy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and price
The hotel staff was very friendly and helpful. Located away from the center of town with free parking proved to be very convenient. Room was clean, but a little small; didn't bother us.

8/10 Good

Tony, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
It was a little strange the times the hotel keeps on Saturday but this the same all over. They were very helpful and quick service

8/10 Good

Robert, Port Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good option for Singen
Charming place. I have stayed at both the Hotel Victoria and the Holiday Inn Express in Singen and Hotel Lamm was equal to or better than either of these and the value was very good by comparison.

8/10 Good

Ken, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a small city
This hotel is a nice, relatively modern hotel in a densely populated area. The staff were very pleasant and helpful. The room was good, but not great. All the necessities were present. The hotel had a dedicated parking area with a gate controlled by the hotel reception desk, which was very helpful in an area where finding a parking spot is difficult. The hotel is within a 2 block walk of a great Italian restaurant.
Response from Hotel Lamm on Apr 18, 2015
Thank you for staying with us and for your feedback ! Your team of BEST WESTERN Hotel Lamm

10/10 Excellent

Aleksej, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, did not expect this in a small town
From the moment we checked in to the moment we checked out this place is full of helpful staff who helped us out even when we did not know we needed help!
Response from Hotel Lamm on Apr 11, 2015
Thank you for your feedback which is a big motivation for our team ! Your team of BEST WESTERN Hotel Lamm

8/10 Good

Panik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stefano, Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the swiss border
It was an easy hotel to find as we were travelling into Schaffhausen visiting friends and taking in the views of the river and falls.

10/10 Excellent

Hayden, New zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The stay was nice & the breakfast was lovely

8/10 Good

jean, Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel ,clean with a great breakfast.
Lamm hotel is in the good tradition of the Best Western hotels. As such it responds mostly to the demands of the professional traveller
Response from Hotel Lamm on Nov 29, 2014
Thank you very much for your feedback ! We are looking forward to welcoming you in Singen soon again ! Your team of BEST WESTERN Hotel Lamm