Iron/ironing board, free WiFi, bed sheets

Reviews of Regal Inn

2.5 out of 5
Regal Inn
2987 W US Hwy 90, Lake City, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 188 out of 370 reviews" "
Rating 8 - Good. 113 out of 370 reviews" "
Rating 6 - Okay. 32 out of 370 reviews" "
Rating 4 - Poor. 20 out of 370 reviews" "
Rating 2 - Terrible. 17 out of 370 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Mar 2024
Response from Hotel Manager on May 14, 2024
Dear Angelina,Thank you for your perfect rating! We're thrilled to hear that everything was great during your stay with us. If there's anything specific that made your experience exceptional, we'd love to hear about it so we can continue providing top-notch service to all our guests. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on May 14, 2024
Dear Roberta,Thank you for your perfect rating! We're delighted that you had a wonderful experience during your stay. If you have any further comments or feedback to share, we'd love to hear it. We look forward to welcoming you back again in the future!Sincerely, Hotel Manager

8/10 Good

Kenia

Liked: Cleanliness, amenities
Good
Stayed 1 night in May 2024
Response from Hotel Manager on May 10, 2024
Dear Kenia,Thank you for your positive feedback! We're glad to hear that you had a good experience during your stay. If there's anything specific you enjoyed or any suggestions you have for us to make your next stay even better, please let us know. We value your feedback and look forward to welcoming you back for another great stay.Sincerely,Hotel Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on May 8, 2024
Dear Andrew,Thank you for your fantastic rating and positive feedback! We're thrilled to hear that you had a great experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service
My mistake. I thought it had a pool. Otherwise nice
Stayed 1 night in May 2024
Response from Hotel Manager on May 6, 2024
Dear Kathy,Thank you for your review and for sharing your experience with us. We appreciate your feedback and are glad to hear that you found our hotel nice overall. We apologize for any confusion regarding the pool and appreciate your understanding. If there's anything else we can do to enhance your future stays, please let us know. We look forward to welcoming you back.Sincerely,Hotel Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Richard, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure is low and the towels don’t look clean
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 21, 2024
Dear Kevin,Thank you for your feedback. We apologize for the issues you experienced with low water pressure and the appearance of the towels. Your comments are important, and we will address these concerns to ensure a more comfortable and pleasant stay for our guests. If there's anything else we can do to improve your experience or if you have any additional feedback to share, please let us know. We appreciate your input and hope to have the opportunity to welcome you back for an even better stay.Sincerely, Hotel Manager

10/10 Excellent

Hayley, Daytona beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Hayley,Thank you for your perfect rating! We're thrilled to hear that you had a great experience during your stay with us. If there's anything specific you enjoyed or any suggestions you have for us to maintain this level of excellence, please let us know. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

2/10 Terrible

Rs

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property looked so unsavory that we didn't stay. Very unwelcoming, shady characters mulling about, and overall not someplace I would recommend for anyone to stay.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Guest,We apologize for the experience you had with our property. Your feedback about the unsavory appearance, unwelcoming atmosphere, and presence of shady characters is concerning, and we take these matters seriously. We will address these issues promptly to ensure improvements are made and to provide a more welcoming environment for our guests. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. If there's anything else you would like to share or if there's anything we can do to make it up to you, please let us know.Sincerely,Hotel Manager

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and updated. The bed was comfortable. The only problem we had was the water pipe busted and our room was flooded. They quickly moved us to another room.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 10, 2024
Dear Jennifer,Thank you for your positive review! We're delighted to hear that you found the room clean, updated, and the bed comfortable. We apologize for the inconvenience caused by the water pipe issue, but we're pleased that our team swiftly addressed the situation by relocating you to another room. We appreciate your understanding and hope to welcome you back for an even smoother stay in the future.Sincerely, Hotel Manager

8/10 Good

Carole

Liked: Staff & service, property conditions & facilities
Convenient to everything.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Carole,Thank you for your feedback! We're glad to hear that you found our location convenient for accessing everything you needed during your stay. If there are any areas where we can improve and earn that extra star from you next time, please let us know. We appreciate your business and hope to welcome you back again in the future!Sincerely, Hotel Manager

10/10 Excellent

Carol

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two years have stopped on my way to Sebring. Friendly owners & have done a great job with all of their remodeling inside & the parking lot & office. Clean as well
Stayed 1 night in Feb 2024
Response from Hotel Manager on Apr 8, 2024
Dear Carol,We're glad to hear that you had a pleasant experience during your stopover! Thank you for acknowledging our friendly owners and the efforts we've put into remodeling and maintaining cleanliness. Your feedback is appreciated, and we hope to welcome you back again in the future!Sincerely, Hotel Manager

10/10 Excellent

Shayna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is extremely clean! I was pleasantly surprised when I walked into my room. Clean, great colors, nice decor. It’s modern farmhouse styled. I would definitely recommend it, especially for the price!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Shayna,Thank you for your positive feedback! We're thrilled to hear that you enjoyed the cleanliness and modern farmhouse style of our property. Your recommendation means a lot to us, and we hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

6/10 Okay

Carole

Liked: Staff & service
I thought it was okay. They are renovating so be patient. The area is noisy but the beds were luxurious. I will stay again. Ive been in worse.
Stayed 4 nights in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Carole,Thank you for your feedback and understanding during our renovation period. We're glad you found the beds luxurious and plan to stay with us again despite the noise in the area. We appreciate your patience and look forward to providing an even better experience for your next visit.Sincerely,Hotel Manager

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Gerald,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall. If there are any areas where we can improve to make your next stay even better, please let us know. We appreciate your input and look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Laurent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for been flexible because even thought i arrived late to my reservation had great customer service and a clean room
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Laurent,Thank you for your positive review and kind words about our customer service and cleanliness. We understand that travel plans can change, and we're glad we could accommodate your late arrival smoothly. Your satisfaction is important to us, and we're delighted that you had a great experience during your stay. We look forward to welcoming you back for another enjoyable stay whenever your travels bring you back to our area.Sincerely,Hotel Manager

6/10 Okay

Armon

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Armon,Thank you for sharing your feedback with us. We apologize for any issues you experienced during your stay that led to a 3 out of 5 rating. Your satisfaction is important to us, and we appreciate your input as it helps us improve. If there's anything specific you'd like us to address or if you have any further feedback, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future.Sincerely,Hotel Manager

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good value for the money
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Dear Randy,Thank you for your feedback and 4-star rating. We're glad to hear that you found good value for the money during your stay. Providing a comfortable and affordable experience for our guests is important to us, and we're pleased that we met your expectations. If there's anything else we can do to make your next visit even better and earn a 5-star rating from you, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

10/10 Excellent

Xavier

Business traveller
This a nice and friendly atmosphere very clean room. It is a very good price for a long stay person.
Stayed 7 nights in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed the nice and friendly atmosphere, the cleanliness of your room, and that you found our rates to be suitable for long stays. We strive to provide a comfortable and affordable experience for all our guests. It was a pleasure having you with us, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Susan,Thank you for your excellent rating! We're thrilled that you had a great experience during your stay. Your satisfaction is important to us, and we're glad we could contribute to making your visit enjoyable. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Giovanni

Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 8, 2024
Dear Giovanni,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 Good

David, Goodland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 8, 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We're pleased to hear that you had a positive experience overall.If there are specific areas where we can improve and earn that fifth star in your next visit, please feel free to share more details. Your input is invaluable as we strive to enhance our guests' experience.We look forward to welcoming you back for an even better stay.Sincerely,Hotel Manager

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here on multiple occasions and the rooms are always clean and spacious. They are located in the middle of town amongst all dining and shopping areas which are in walking distance. Overall good choice to stay for the price.
Stayed 3 nights in Feb 2024
Response from Hotel Manager on Feb 29, 2024
Dear Guest,Thank you for being a loyal guest and for taking the time to share your positive experiences. We are thrilled to hear that our clean and spacious rooms, along with the central location, have consistently met your expectations. Your feedback is invaluable, and we appreciate your continued patronage. We look forward to welcoming you back on your next visit.Sincerely,Hotel Manager

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 29, 2024
Dear Guest,Thank you for the outstanding rating! We are delighted to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we appreciate your positive feedback. If there is anything specific that stood out for you or any suggestions you may have, feel free to share. We look forward to hosting you again for another exceptional stay.Sincerely,Hotel Manager

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 26, 2024
Dear Robert,We're delighted to hear that you found our hotel clean! Your satisfaction is our top priority. We look forward to welcoming you back soon. Thank you! Sincerely, Hotel Manager

6/10 Okay

Peggy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 21, 2024
Dear Peggy,Thank you for your rating. We appreciate your feedback and strive to improve to provide a better experience in the future. If there's anything specific you'd like to share, or if there's anything we can do to make your next stay more enjoyable, please feel free to let us know. We hope to have the opportunity to welcome you back and exceed your expectations next time. Thank you for choosing us, and have a great day!Sincerely, Hotel Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never been to a cleaner hotel spartan amenities and minor esthetic deficiencies (slight wall paint or chip) tv was a challenge- maybe a guide sheet could assist guests. Bathroom was spotless as was the bed. Cleanliness is the only thing I’m really concerned about when traveling and the regal inn is an A+
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 20, 2024
Dear Andrew,Thank you for your perfect 10 out of 10 rating! We're thrilled to hear that you found our hotel exceptionally clean and that cleanliness is a top priority for you when traveling. Providing a spotless environment for our guests is essential, and we're delighted that we could exceed your expectations in this regard. Your feedback regarding the amenities and minor aesthetic deficiencies is appreciated, and we'll certainly take that into consideration for future improvements. We'll also explore options for assisting guests with the TV setup to enhance their experience. We're glad that you had a comfortable stay with us, and we look forward to welcoming you back again soon for another exceptional experience at the Regal Inn!Sincerely, Hotel Manager

10/10 Excellent

Jenny

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Honestly blown away by this property, it’s clean, super cute and a steal of a price. We booked 3 rooms 3 different places in lake city as a family and ours was the cheapest, cleanest, and right beside Waffle House and Walmart so quick grabs!
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 20, 2024
Dear Jenny,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you were blown away by our property and found it to be clean, super cute, and a great value. Providing comfortable and affordable accommodations is important to us, and we're delighted that we could exceed your expectations. It's fantastic to know that our location near Waffle House and Walmart added convenience to your stay. We appreciate your feedback and hope to welcome you and your family back again soon for another wonderful stay!Sincerely, Hotel Manager

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 20, 2024
Dear Carol, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 Excellent

Tammara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the place is In a great location. Very quiet at night and the beds were pretty comfortable coming from a woman who is 30 weeks pregnant!
Stayed 4 nights in Feb 2024
Response from Hotel Manager on Feb 19, 2024
Dear Tammara,We're overjoyed to hear that you had a 10 out of 10 experience at our hotel! It's wonderful to know that you found the room clean, the location great, and the environment quiet at night. We're especially glad to hear that the beds were comfortable for you during your pregnancy. Your comfort and satisfaction are our top priorities. Thank you for your fantastic review! Sincerely, Hotel Manager

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out process. Conveniently near the highway.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 19, 2024
Dear Kevin,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you had an easy check-in and check-out process and that our location near the highway was convenient for you. Providing a seamless experience for our guests is our goal, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back again soon for another pleasant stay!Sincerely, Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Newly remodeled but....
We always look for basic housing when traveling through a place. We just want clean, a comfortable bed and working plumbing as we will be in the room for less than 10 hours. This room had recently been remodeled, so it was better than most budget hotels in that sense. BUT, the hair dryer was missing from the wall, there were no hangers, no shampoo and no coffee in the room. After I walked to the office to get a hair dryer, someone did deliver one to the room roughly 10 minutes later - it was a wall model that the on/off buttons did not work on. Luckily, we could turn it on/off with the surge protector/reset button. Would I stay again? Probably not.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 16, 2024
Dear Guest,We apologize for the inconveniences you encountered during your stay. While we're glad to hear that you found the remodeled room satisfactory in some respects, it's disheartening to learn about the missing amenities and issues with the hair dryer. Your feedback is important, and we will address these concerns promptly with our housekeeping and maintenance teams to ensure all necessary items are provided and in proper working order for our guests. We appreciate your honesty and hope to have the opportunity to provide you with a more satisfying experience if your travels bring you back to the area.Sincerely, Hotel Manager

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 15, 2024
Dear Kayla,Thank you for your feedback! We're glad to hear that you had a good experience overall. We appreciate your review and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Darci

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Clean!
Super friendly staff and great location! Plenty of food within walking distance and the room is just as pictured! If I go to Florida again I’m booking here.
Stayed 8 nights in Jan 2024
Response from Hotel Manager on Feb 15, 2024
Dear Darci,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had a fantastic experience with us and that you found our staff friendly and our hotel clean. It's great to know that our location was convenient for you and that you enjoyed the nearby dining options. We appreciate your compliments about our rooms matching the pictures and your intention to book with us again if you return to Florida. We look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel , our room was clean and updated. Would definitely stay again.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 14, 2024
Dear Brian,Thank you for choosing to stay at our hotel and for sharing your positive feedback. We're pleased to hear that you found your room clean and updated. Your satisfaction is important to us, and we appreciate your recognition.We look forward to welcoming you back for another stay in the future.Sincerely,Hotel Manager

4/10 Poor

Jeanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unhappy because i didn't feel safe
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 15, 2024
Dear Jeanne,We're truly sorry to hear that you didn't feel safe during your stay. The safety and well-being of our guests are of the utmost importance to us. Please know that we take your concerns seriously, and we will address them promptly to ensure a secure environment for all our guests. Your feedback is valuable, and we appreciate you bringing this to our attention. We hope to have the opportunity to regain your trust and provide you with a more comfortable and secure experience during your next stay.Sincerely, Hotel Manager

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated facility. Rooms are spacious and well appointed. One of Lake City's best kept secrets. Great retro remodeling job. Walkable to MANY restaurants.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 12, 2024
Dear Guest,Thank you for your positive and enthusiastic review! We are delighted to hear that you found our facility very clean and updated, with spacious and well-appointed rooms. It's great to know that you enjoyed the retro remodeling, and we appreciate your recognition of our efforts. Being within walking distance to many restaurants adds to the convenience for our guests. We look forward to welcoming you back for another great experience.Sincerely,Hotel Manager

8/10 Good

Kenia

Stayed 3 nights in Feb 2024
Response from Hotel Manager on Mar 22, 2024
Dear Kenia,Thank you for your positive rating and for choosing to stay with us. We're glad to hear that you had a good experience overall. If there are any areas where we can improve or if you have any feedback for us, please feel free to let us know. Your input is valuable to us as we strive to provide an excellent experience for our guests. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Penny

Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 12, 2024
Dear Penny,Thank you for taking the time to leave a perfect rating! We are thrilled to learn that you had a fantastic experience during your stay. If you have any specific comments or suggestions on how we can continue to provide excellent service, please feel free to share. We look forward to hosting you again on your future visits.Sincerely,Hotel Manager

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
Check-in was so easy. Room was very clean, nice large tv and comfortable bed.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 10, 2024
Dear Robin,We're thrilled to hear that you rated us 10 out of 10 and had a pleasant one-night stay! It's great to know that you found the check-in process easy and appreciated the cleanliness of the room, the large TV, and the comfortable bed. Your positive feedback is greatly appreciated. We look forward to welcoming you back soon! Sincerely, Hotel Manager

10/10 Excellent

Christopher, Titusville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very surprised the first time I stayed here! The condition of this property is almost a steal considering the low price. My room was tastefully renovated and was very modern. I also enjoyed the Direct TV. I don’t have cable at home so it was nice to channel surf movies, sports and news. There are many restaurants within a couple minutes walking distance- Waffle House, Chipotle, Wendy’s, Dairy Queen, Moe’s and many more. I recommend giving this place a shot. My only concern is that the price will go up once everyone realizes the incredible value this property provides.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 9, 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you had a pleasantly surprising experience during your stay. It's great to know that you found the condition of the property to be exceptional for the price, enjoyed the tastefully renovated and modern room, and appreciated the amenities like Direct TV. We're also pleased that our convenient location near various restaurants added to your positive experience.Your recommendation means a lot to us, and we appreciate your concerns about the incredible value. Rest assured, we aim to provide affordable excellence to all our guests. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 9, 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your rating of 4 out of 5. If there are specific areas where we can improve and earn a higher rating in the future, please feel free to provide additional insights. Your satisfaction is important to us, and we value your input as we continue to enhance our services. We hope to have the opportunity to welcome you back for an even better stay.Sincerely,Hotel Manager

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and friendly staff!
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 6, 2024
Dear Stephanie,Thank you for the perfect rating! We're delighted to hear that you found our hotel clean, comfortable, and staff friendly. Providing a welcoming and comfortable experience is our top priority, and we're glad that we met your expectations. Your feedback means a lot to us, and we hope to welcome you back again soon for another great stay!Sincerely, Hotel Manager

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 5, 2024
Dear Guest,Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. Your rating and comments are valuable to us, and we would like to understand more about the specific issues you encountered to address them effectively. If you could provide additional details, it would help us improve our services.Please feel free to contact us directly, and we appreciate the opportunity to make things right.Sincerely,Hotel Manager

8/10 Good

michael

Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 22, 2024
Dear Michael,Thank you for your positive rating and for choosing to stay with us. We're glad to hear that you had a good experience overall. If there are any areas where we can improve or if you have any feedback for us, please feel free to let us know. Your input is valuable to us as we strive to provide an excellent experience for our guests. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Lavarius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 3, 2024
Dear Lavarius,Thank you for your perfect rating! We're glad to hear that you found our hotel affordable. Providing great value for our guests is important to us, and we're pleased that we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future! Sincerely, Hotel Manager

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Always great here. The people are nice. The rooms are recently renovated and very comfortable. I try to stay here whenever I’m in town.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 3, 2024
Dear Gregg,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you always have a great experience with us. Providing friendly service and comfortable, recently renovated rooms is what we aim for, and we're delighted that we consistently meet your expectations. We appreciate your loyalty and look forward to welcoming you back whenever you're in town! If there's anything else we can do to make your stays even better, please don't hesitate to let us know.Sincerely, Hotel Manager

8/10 Good

Milan

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 2, 2024
Dear Milan,Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best inexpensive hotel we've ever sta
Needed an inexpensive stopover for a quick trip. This was the best inexpensive hotel we've ever stayed at. Will do it again.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 2, 2024
Dear Chris,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had such a positive experience with us and that we exceeded your expectations for an inexpensive hotel. Providing great value and a comfortable stay is important to us, and we're delighted that we could meet your needs during your quick trip. We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even better, please let us know.Sincerely, Hotel Manager

6/10 Okay

william L

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 30, 2024
Dear William L,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon.Sincerely, Hotel Manager