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Reviews of Grand Hotel Toplice

5 out of 5
Grand Hotel Toplice
Cesta Svobode 12, Bled

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 317 reviews" "
Rating 8 - Good. 102 out of 317 reviews" "
Rating 6 - Okay. 28 out of 317 reviews" "
Rating 4 - Poor. 12 out of 317 reviews" "
Rating 2 - Terrible. 5 out of 317 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the view of the lake is like paradise. the staff most helpful. The breakfast was fantastic. The atmosphere is like bygone days. The hotel evokes nostalgia to the last century. We had a wonderful Anniversary celebration.
Stayed 2 nights in Oct 2023

8/10 Good

Patricia

Travelled with group
Liked: Amenities
Excellent location on lake. Public rooms fantastic views. Excellent breakfasts, we didn’t eat there at night but there is a fine dining restaurant open only Fri and Sat when we were there. Downside, our rooms faced away from the lake and there seemed to be a problem with wasps/ ?Asian hornet on 4th floor
Stayed 3 nights in Oct 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location
All staff and service excellent. Lovely breakfast. Location amazing. Great sun terrace and swimming area, although limited service in that area. Hotel needs renovations now, rooms very tired, hopefully can be updated without loosing the classic look.
Stayed 3 nights in Sep 2023

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy that checked us in was lovely and very helpful. He made us a dinner reservation at an amazing restaurant.
Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel
It was a beautiful hotel in a great location on the lake with an incredible view of the castle. The only negatives I have is the standard room was small and the bed was very hard.
Stayed 2 nights in Sep 2023

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Room with a view.
Stayed 2 nights in Sep 2023

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Amel was so helpful and kind making our 50th wedding anniversary celebration extra special.
Stayed 1 night in Sep 2023

10/10 Excellent

GRAEME

Stayed 1 night in Aug 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend at Grand Hotel Toplice
Drinks service on the sun deck can be a little slow - but it’s so relaxing who cares. A beautiful peaceful few days in a stunning location. Probably the cleanest rooms I’ve ever seen.
Sunset drinks on the terrace
Stayed 1 night in Jul 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Belinda, Worthing

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall good, but not great, as it should have been at this property. First, excellent lake view suite, comfortable bed and well appointed bathroom with robe, slippers and hair conditioner. Large balcony to relax at the end of the evening and watch the birds flying over the lake. Anja on the front desk was delightful and very helpful. She recommended restaurants when the hotel Michelin Star restaurant was not available (something we had been looking forward to). The breakfast service was chaotic and clumsy. Staff were functional rather than helpful and welcoming. I suppose some might still be training. We were not offered any A La Carte options on our first morning and everything was serve-yourself, including tea and coffee. Food quality and choice was good though. On the 2nd day of our stay, there was no milk in our room to make tea/coffee. The hotel is an excellent base for all of the top attractions at the lake - it certainly has the best views of the castle and the island. But service and guest satisfaction (from all the staff) could be better.
Stayed 2 nights in Jul 2023

8/10 Good

Lynne

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful lake bled
Lovely hotel in perfect position on the lake . East walk into main area for restaurants and access to the lake . Staff were nice only gripe would be poor service getting drinks not enough staff waited ages on numerous occasions . Also the bar closes at 10 pm far too early for a top class hotel and no night service only mini bar in room !
Stayed 4 nights in Jun 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional! Very helpful and great with recommendations!
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Jun 2023

8/10 Good

Bobby

Travelled with family
Liked: Staff & service
The hotel is located directly on the lake with an amazing view. The hotel has old world charm, but our suite needed a full update due to drab and old furnishings and poor lighting especially since we got the suite for a 5 star hotel and we didn’t get not a regular room. Also the bed was uncomfortable (it was an air mattress). Breakfast was adequate, but had much better on our trip through Croatia and Slovenia. The best part of the room was the large terrace with amazing view of the lake. If it wasn’t for the view would give it a 3 star.

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
Superior hospitality! A welcome champagne and a fruit plate after check-in. Housekeeping is excellent. Breakfast is great. Lake view is stunning! Highly recommend this hotel.
Stayed 2 nights in Jun 2023

6/10 Okay

Yi

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

John Drake

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent location and efficient, friendly staff. Only one criticism, We wanted to try your tasting menu but it was fully booked for the week and the dining options were not explained. The reception were most helpful re booking other restaurants in Bled. We had an amazing week, thank you.
Stayed 7 nights in May 2023

10/10 Excellent

Kris, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff. Closer to all attractions. Views are amazing
Stayed 2 nights in May 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing! The location, staff and breakfast were great so I highly recommend! I think the spa experience could be improved a bit. Maybe a greeting from staff and some info on where everything is. When we went, there was no one at the desk and afterwards I said hello to someone who was walking around and got a hello back but nothing more. There were no refreshments and the cafe/bar beside the pool was closed.
Stayed 3 nights in Apr 2023

10/10 Excellent

Josip

Stayed 1 night in Sep 2022

10/10 Excellent

paula

Stayed 1 night in Sep 2022

10/10 Excellent

Benny

Stayed 2 nights in Sep 2022

10/10 Excellent

viktoria, Topanga

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

lih-yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained and beautifully located hotel
Stayed 2 nights in Sep 2022

8/10 Good

Peter

Stayed 3 nights in Sep 2022

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view ever!
Stayed 1 night in Aug 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Grand Hotel Toplice
Fabulous property, room, service, view, and breakfast. Reception and concierge staffs were friendly and helpful. Room was lovely, comfortable, and was exactly what we wanted. Easy walk to nice restaurants and great views of Bled Castle and the island. We would gladly return. Well done!
Stayed 1 night in Aug 2022

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very beautiful and has really lovely amenities. The private lakeside lounge & swimming area was really nice. Breakfast was lovely. The spa was great as well. My only complaint is that the beds are super uncomfortable — old, extremely stiff, creaky, and overly bouncy. Every time my husband or I moved, we woke the other up. And the air conditioning did not blow in the bedroom so we had to leave the door open (we had a suite) to keep cool. The view from the balcony made it all worth it though — it was absolutely spectacular. You can see the entire lake, from the island church to the castle to the town. It was surreal.
Stayed 2 nights in Jul 2022

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay on such a beautiful property! We loved the location, the wonderful sun deck on the water to enjoy laying out and using the row boats and paddle boards. But the biggest highlight for us was the staff! They all truly went above and beyond for our family. A sweet lady (we unfortunately forgot her name) helped us track down our family that we had never met and she contacted them for us and within 2hrs we were at our cousins house. She was amazing and she herself was so happy for our family. But everyone at the hotel was so gracious and wanted to help us in every way. We would definitely recommend this wonderful hotel to anyone. Thank you for making our family vacation memorable!
Stayed 4 nights in Jun 2022

10/10 Excellent

Felicia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding here - very friendly and helpful. The breakfast buffet is fantastic. The location is hard to beat - close to a pletna stop, easy walk to downtown and it's own private beach.
Stayed 1 night in Jun 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, stayed in a lake view balcony room, absolutely perfect. Breakfast and staff 10 out of 10. Woukd recommend this hotel to anyone.
Stayed 2 nights in Jun 2022

4/10 Poor

USATraveler

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, this hotel is closed down due to COVID. They moved us to a neighboring lesser-quality hotel without informing us which made for a relatively stressful check-in. The other hotel, Park Hotel, was 3* at best. Cranky staff, poor air conditioning, and no amenities in the room such as shampoo or conditioner. We’d definitely go back to Bled again but we certainly won’t be staying at a Sava property.
Stayed 3 nights in Jul 2020

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Loved the position, enjoyed the spa and we had, in the main, some delicious evening meals. However...it was very bleak at times to be the only guests dining, apart from a party of , 'Chinese '(?), who were seated at one end of the large dining room. My husband is gluten free, and although we explained this at length, we still had to send food back occasionally despite constant reminders. Food on these few bleak nights tended to be below par but twice we were moved to the a la carte restaurant ...delightfully cosy and the food was sublime. Breakfasts were good..pleasant choice but fish and meat etc needs to be covered. The majority of the restaurant staff were reactive rather than proactive with two exceptions..Lucija and Mirko gave exceptional service and we left with a genuine fondness for them. The rest of the hotel staff were very pleasant and helpful. Our room was spotlessly clean...fabulous views, liked the period features ...but it was spoilt by the dull dreary fabrics and wallpaper which sucked the light out of our room. All in all a good stay...but only good.
Stayed 9 nights in Oct 2019

10/10 Excellent

Richard, New York, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic well maintained hotel right on the lake. I felt I was in Austria. The hotel is near the small downtown area and easy to find
Stayed 1 night in Oct 2019

10/10 Excellent

iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must place to visit
great location stunning views and setting, highly recommended Lake bled is a must to see
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Chung I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant stay in a hotel like this one, good service, perfect view. Nothi g to complaon.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Eddie T

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful location and beautiful hotel I just wish the concierge learn to be more friendlier toward the guests
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service
It was a lovely hotel and was very reminiscent of a by gone era
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms: 2:10 ( you get a metal key instead of card and the floor shake when someone moves), Location: 9/10, Service: 6/10 Breakfast buffet: 7/10
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful building itself.It was like going back in time to another era.
Stayed 7 nights in Sep 2019

8/10 Good

Phyllis, Toronto, Canada

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The view as stunning. The hotel itself needs updating badly. Breakfast was lovely. restaurant Julijana was superb. Overall, we were pleased
Stayed 2 nights in Sep 2019