In-room safe, desk, blackout drapes, iron/ironing board

Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
2991 N. Gandhi St., Crawfordsville, IN

Reviews

8.8

Excellent

Rating 10 - Excellent. 336 out of 626 reviews" "
Rating 8 - Good. 201 out of 626 reviews" "
Rating 6 - Okay. 48 out of 626 reviews" "
Rating 4 - Poor. 23 out of 626 reviews" "
Rating 2 - Terrible. 18 out of 626 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate, quite area, close to restaurants
Stayed 1 night in Apr 2024
Response from Marcia on May 1, 2024
Thank you so much for staying with us in CrawfordsvilleWe always want our guests to feel comfortable and welcome and commit to trying our best for you .We hope to see you again on your next trip to our area Have a wonderful day .Marcia Young

10/10 Excellent

Zhe, MADISON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the second time we stay at this hotel. We love it!
Stayed 1 night in Apr 2024
Response from Marcia on May 1, 2024
Thank you for being loyal guests . We appreciate you and will work hard to make sure you always feel comfortable with us. Hope to see you soon .Marcia Young

6/10 Okay

Christian, Neenah

Travelled with family
Liked: Cleanliness, staff & service
Time for another renovation. Looking pretty tired. Room door had a huge gap between it and frame allowing lots of light from hallway. Also, that's not very secure.
Stayed 2 nights in Apr 2024
Response from Marcia on Apr 16, 2024
Thank you for your comments and concerns that we can look into . We will check that room door and see if any adjustments need made . Security is important and we want every guest to know we take it seriously .We do hope your stay was comfortable and the room was clean and ready for you . Our staff wants to provide the best service possible and for you to feel welcome. Have a great week .Marcia young

8/10 Good

Rickey

Liked: Cleanliness, staff & service
Staff was great, room waa clean & comfortable, vut the place was very dated.
Stayed 2 nights in Apr 2024
Response from Marcia on Apr 16, 2024
Thank you for choosing to stay with us . We appreciate your comments and understand. We are happy to hear your room was clean and comfortable and staff worked hard to provide a comfortable stay for you . .If back our way we hope you will try us again . Have a great day Marcia Young

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Polite staff.
Stayed 1 night in Apr 2024
Response from Marcia on Apr 16, 2024
Thank you for staying with us . We always appreciate feedback and it makes us happy to hear staff did a good job for you .Have a great week .Marcia Young

10/10 Excellent

Zhe, MADISON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building and kind people.
Stayed 2 nights in Apr 2024
Response from Marcia Young on Apr 16, 2024
Thank you for choosing us to stay with in Crawforsville .We appreciate you and are glad you had a good experience.Hope to see you again soon .Marcia Young

10/10 Excellent

Sandalynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 1 night in Apr 2024
Response from Marcia on Apr 3, 2024
Thank you for choosing to stay with us in Crawfordsville.We are very happy to hear you were comfortable and you are always welcome if in the area. Hope you have a great day !

4/10 Poor

Jamie

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Marcia on Mar 6, 2024
Thank you for staying with us in Crawfordsville and we apologize you did not feel you had a good experience. We hope you will try us again so we can try to improve your overall visit.Have a great week .Marcia Young

8/10 Good

Jeffry

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel. Rooms were clean. The pool was nice. Unfortunately several items in the fitness center including the treadmill were out of order.
Stayed 1 night in Feb 2024
Response from Marcia on Mar 6, 2024
Thank you for joining us in Crawfordsville .. We apologize the fitness center was not up and running yet after a delay but we now have it installed with all new equipment and it is waiting for your next visit. We appreciate you and hope we get to see you again .Have a wonderful week .Marcia Young

8/10 Good

Ignacio

Travelled with family
Liked: Property conditions & facilities
Hi oof place to rest very clean
Stayed 2 nights in Feb 2024
Response from Marcia on Mar 6, 2024
Thank you so much for choosing to stay with us . We very much appreciate you and hope you felt welcome and comfortable .If in the area again we will be very happy to have you join us for another stay.Have a great week .Marcia Young

8/10 Good

brandi

Stayed 1 night in Feb 2024
Response from Marcia on Apr 2, 2024
Thank you for staying with us in Crawfordsville . We appreciate you and hope to see you again if in our area. Have a great week .Marcia Young

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service
The breakfast was great and the staff was very friendly and welcoming. Indoor pool was nice but was chemical overload. Nice to let the toddler burn some energy before finishing our drive. Only complaint would be our room was down the hall beside the side door. When we checked in, the lady told us the door sometimes didn’t work. It was a snow storm and very very cold and the door didn’t work. Had to make multiple, long trips through the lobby. And we couldn’t wedge the door open or we would’ve been charged a fee based on the sign on the door. Seems like the issuer is known but not being fixed
Stayed 1 night in Jan 2024
Response from Marcia on Jan 25, 2024
We apologize for the inconvenience of the door problem . We are aware of the issue and have fixed and replaced it several times and in the process of doing it again . You obviously are one of the considerate guests we usually have however there are those that are not quite so much and tend to damage things during their stays. We very much understand the frustration you felt and are trying to work on it . We are very happy you otherwise enjoyed the stay and were able to let your family relax We hope you have safe travels and again thank you for staying with us in Crawfordsville.Marcia Young

10/10 Excellent

Deanna

Stayed 1 night in Jan 2024
Response from Marcia on Jan 21, 2024
Thank you for choosing to stay with us in Crawfordsville. We are very happy your score indicates that staff did a good job providing a clean comfortable and welcoming stay for you and that is exactly what we want for our guests. You are our priority and we appreciate you. We hope to see you on your next visit to our area. Have a great week.Marcia Young

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco friendly. Good breakfast. Quiet rooms.
Stayed 1 night in Jan 2024
Response from Marcia on Jan 12, 2024
Thank you so much for choosing to stay with us and we are very happy to hear that you enjoyed your stay.We always want our guests to be comfortable and treated the very best that we can.We hope to see you again sometime and we will commit to doing our best to make it a great choice for you .Have a great weekend.

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & friendly
Had three grandchildren that enjoyed pool. Loved fold out couch and tip out area with tv. Breakfast was great
Stayed 1 night in Dec 2023
Response from Marcia on Dec 30, 2023
Thank you for letting us know you and your family enjoyed your stay . We love hearing that you can come and enjoy some time away with the kids and feel comfortable that everyone can enjoy themselves.We hope to see you on your next excursion and look forward to seeing you .Have a Happy and safe New Year.Marcia Young

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very clean and staff was very friendly. No issues.
Stayed 1 night in Dec 2023
Response from Marcia on Dec 29, 2023
Thank you for choosing to stay with us in Crawfordsville.We very much appreciate your comments and are happy you enjoyed your stay. If back this way we would certainly love to have you join us again and we will do our best to make that a great choice for you .Have a wonderful New Year !

10/10 Excellent

Wilford

Stayed 1 night in Dec 2023
Response from Marcia on Dec 29, 2023
Thank you for choosing to stay with us in Crawfordsville.We appreciate you and always want our guest to know you are welcome and we want you to enjoy every stay here.Have a wonderful New Year !Marcia Young

8/10 Good

Raymond

Liked: Amenities
Very nice place to stay
Stayed 2 nights in Dec 2023
Response from Marcia on Dec 18, 2023
Thank you for choosing to stay with us and we hope you were comfortable and had everything you needed .If back in the area we would love to have you again and we will do our best to make sure its a great choice for you .Have a wonderful week !Marcia Young

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Marcia on Dec 18, 2023
Thank you so much for choosing us to stay with while you were in the area.We hope we did all we could to make it a great experience and one you would choose again if back in town.Have a wonderful week !Marcia Young

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Marcia on Dec 6, 2023
Thank you for staying with us and we are happy to see your scores so we can continue to work to make this a great place to stay . Hope to see you again soon . Have a great week .

10/10 Excellent

Jennifer R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty basic - a little pricey for what it was. Overall comfy and served its purpose. Friendly front desk staff.
Stayed 1 night in Nov 2023
Response from Marcia on Dec 6, 2023
Thank you for choosing to stay with us in Crawfordsville .We appreciate you and hope to have you back if you visit the area again . Have a wonderful week .

10/10 Excellent

Cathy Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Marcia on Dec 6, 2023
Thank you so much for staying with us in Crawfordsville. We hope to see you on your next visit to the area and we will do or best to help you feel welcome and comfortable.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay for the Monon Bell game was perfect
Stayed 1 night in Nov 2023
Response from Marcia Young on Nov 13, 2023
Thank you so much for staying with us and what a game it was. Can not complain about the outcome when they all gave a great performance. Hope to see you next year. Thank you !

8/10 Good

DALE

Travelled with partner
Was amazing. They had free dinner at the hotel. We had a long day driving and were so tired. It was awesome being able to eat at the hotel and not drive somewhere else. Dining area was very clean
Stayed 1 night in Nov 2023
Response from Marcia on Nov 9, 2023
Thank you very much for your comments and scores. We appreciate every guest and we feel the dinners are just a little showing of how much we care about you.Hope to see you again on your next trip to this area. Have a wonderful evening .

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Marcia on Nov 5, 2023
Thank you so much for choosing to stay with us in Crawfordsville. We very much appreciate you and are happy to see your visit met your needs. If back our way we hope to see you again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely maintained, clean hotel with great breakfast.
Stayed 1 night in Oct 2023
Response from Marcia on Oct 31, 2023
Thank you so much for your thoughts about your stay with us . We appreciate you and hope to see you again soon .Have a great week .Marcia young

10/10 Excellent

Paul, Elgin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet area
Stayed 1 night in Oct 2023
Response from Marcia on Oct 29, 2023
Thank you so much for staying with us in Crawfordsville. We appreciate you and are glad to hear you enjoyed the quiet. If back in our area we would love to have you again . Have a great day .Marcia Young

8/10 Good

Wm Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Marcia on Oct 25, 2023
Thank you for choosing to stay with us in Crawfordsville . We always appreciate every guest and want you to know you are always welcome . If you have another chance to be in our area we hope you will stop in .Thank you .Marcia Young

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Marcia on Oct 25, 2023
Thank you for joining us in Crawfordsville . We appreciate you and hope you enjoyed your stay and felt welcome. Have a wonderful week ! Marcia Young

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, decent breakfast…a little bit pricey for what you get.
Stayed 2 nights in Oct 2023
Response from Marcia on Oct 23, 2023
Thank you for choosing to stay with us . We appreciate you and hope you will join us again if in the area.We understand the pricing concerns and try to stay as competitive as we can with all the hotels in town especially during high peak seasons and events. We do want to offer the best customer service and clean comfortable rooms to our guests and hope you felt welcome .Have a wonderful day and again thank you for staying with us .Marcia Young

8/10 Good

Derrick

Liked: Cleanliness, staff & service
Little dated but over all pretty good
Stayed 1 night in Oct 2023
Response from Marcia on Oct 22, 2023
Thank you for staying with us and we are glad you were comfortable with your stay If back our way we would love to have you again and will do our best to make it a good Choice for you .Have a great week .Marcia Young

10/10 Excellent

Jenna, COLUMBIA CITY

Stayed 1 night in Sep 2023
Response from Marcia on Nov 9, 2023
Thank you for choosing to stay with us in Crawfordsville We very much appreciate your scores and hope on your next trip to the area we will be able to see you again.Have a wonderful evening.Marcia Young Comfort Inn

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quiet. The staff was friendly, accommodating and helpful. The property could use some updating, but our room was clean and bed/pillows we’re comfortable
Stayed 1 night in Oct 2023
Response from Marcia on Oct 18, 2023
Thank you for choosing to stay with us and we appreciate your feedback . If back our way we would love to see you again .Have a great day !Marcia Young

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Marcia on Oct 18, 2023
Thank you for choosing to stay with us and we appreciate you letting us know your opion. We always want our guest to feel welcome and comfortable and will do our best to make sure you know that.Hope you have a great day .Marcia Young

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great
Stayed 1 night in Oct 2023
Response from Marcia on Oct 15, 2023
It is so nice to hear staff are doing a great job taking care of our guests. Customer Service is a priority and we appreciate the team understanding and providing just that . If back in town we would love to have you back and we will do our best to make sure it is a good choice for you .Have a great day !Marcia Young

10/10 Excellent

Jena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, good free breakfast. Nice hotel for price. Comfy beds. Good water pressure for shower
Stayed 1 night in Oct 2023
Response from Marcia on Oct 15, 2023
Thank you so much for the feedback and helping us know what our guests want for a comfortable stay . You are very much appreciated and we truly hope if back this way we will see you again .Have a wonderful day !Marcia Young

6/10 Okay

Diane

Liked: Staff & service
It was fine. Nothing remarkable, but clean and just fine.
Stayed 1 night in Oct 2023
Response from Marcia on Oct 15, 2023
Thank you for your comments and for choosing to stay with us . We hope if you are back this way we can provide you with another comfortable stay .Have a great day .Marcia Young

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming, room very clean, bed very comfy, and good breakfast options. Also learned they have a light meal available I think Monday-Wednesday that ends at 8:00. Good experience.
Stayed 1 night in Oct 2023
Response from Marcia on Oct 13, 2023
Thank you for the kind review. We very much appreciate our guests and want them to feel welcome and comfortable with us so we are glad to hear you were. Hope to see you again soon and again thank you for choosing to stay with us .Marcia Young

4/10 Poor

Carolyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Marcia on Oct 13, 2023
Thank you for staying with us and we appreciate you taking time to review your stay. We would like to improve any issues that we can that you may have had and if you care to share that with us we will do our best to work on it so our scores will be higher the next visit.. Hope you have a wonderful weekend.Marcia Young

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Marcia on Oct 11, 2023
Thank you for choosing to stay with us in Crawfordsville. We always appreciate every guest and want you to know we do appreciate you and your feedback .If back our way we would love to have you again and we will do our best to make it a great experience.Have a great evening .Marcia Young

8/10 Good

Donald

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Marcia on Oct 11, 2023
Thank you for choosing to stay with us . We always appreciate our guests and want to always make sure you are comfortable and felt welcome. If back this way we would love to see you again . Have a great day .Marcia Young

10/10 Excellent

Christopher, Kingsport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this property in the past while visiting family in the area. Room was clean and comfortable. Complimentary breakfast was very nice with plenty of food options.
Stayed 3 nights in Sep 2023
Response from Marcia on Oct 6, 2023
Thank you for choosing to stay with us as you visit family . We really appreciate return guests and always like to hear how you felt about your stay .We hope you enjoyed the visit and we look forward to your next one . Have a great weekendMarcia Young

8/10 Good

Michelle

Stayed 1 night in Sep 2023
Response from Marcia on Oct 22, 2023
Thank you so much for staying with us in Crawfordsville . We always try to provide great customer service and a clean comfortable room . We hope to see you next time. Thank You ! Marcia Young

10/10 Excellent

Rick

Stayed 1 night in Sep 2023
Response from Marcia on Oct 22, 2023
Thank you for choosing to stay with us . We appreciate you and always hope you can join us again and we will do our best to have it be a great experience.Thank You !Marcia Young

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Marcia on Sep 28, 2023
Thank you so much for your score and taking time to let us know how your stay was with us . We always want you to know we appreciate you and if we can see you on your next trip through the area we will do our best to make it a good choice for you .Have a wonderful day .Marcia Young

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating.
Stayed 1 night in Sep 2023
Response from Marcia on Sep 28, 2023
Thank you for letting us know staff were helpful and we hope you felt welcome. We want our guest to know we appreciate you and want a stay with us to be as comfortable as we can make it. Have a great day !Marciia Young

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to and nightly rate was good since we rolled in at 1:30a and only intend to sleep here. Then head out in the morning for bfast
Stayed 1 night in Sep 2023
Response from Marcia on Sep 28, 2023
Thank you so much for choosing to stay with us . We know how it is when you just want to get into a clean bed and relax for a few hours. We are always here in case you are travelling through our area again and would love to see you. Have a wonderful day .Marcia Young

8/10 Good

Philip, Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for the money! We got there late and left early the next morning. It was what we expected for a Comfort Inn. Clean, Neat, and Accomdating.
Stayed 1 night in Sep 2023
Response from Marcia on Sep 13, 2023
Thank you for being loyal Choice guests. We always appreciate you and hope to continue to see you if back our way . Have a wonderful day .

10/10 Excellent

John

Stayed 1 night in Sep 2023
Response from Marcia on Sep 28, 2023
Thank you for your stay with us and taking time to answer the survey . We appreciate you and hope we will be able to serve you again if back in our area . Have a great day and again , thank you .Marcia Young

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this early Friday morning not knowing that. I ( company) already had another booked. I expected to be charged for a one night no stay/ check in fee. But I Do not expect to be charged for a second night. When the hotel already knew I didn’t check in the previous day.
Stayed 2 nights in Aug 2023
Response from Marcia on Sep 1, 2023
We apologize for your reservation mishap . You booked through a third party and actually paid them . We do not see your card info at the hotel . We only see you had one reservation with us and that reservation was a no show . We wish you well and safe travels.