Reception

Reviews of Hotel Tramuntana

3 out of 5
Hotel Tramuntana
C/ Mas del Pla, 7, La Jonquera

Reviews

9.2

Wonderful

Rating 10 - Excellent. 376 out of 593 reviews" "
Rating 8 - Good. 189 out of 593 reviews" "
Rating 6 - Okay. 21 out of 593 reviews" "
Rating 4 - Poor. 4 out of 593 reviews" "
Rating 2 - Terrible. 3 out of 593 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carl, Colchester Essex

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff, friendly & helpful, new hotel, very clean
Stayed 1 night in May 2024

10/10 Excellent

Youwen

Travelled with partner
Big room and new facilities, easy access to highways.
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Oct 2023

10/10 Excellent

Jeanine

Stayed 1 night in Aug 2023

10/10 Excellent

John

Stayed 1 night in Aug 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All bases covered
Broke our journey from the UK to Spain to rest overnight. Underground secure parking available, so no need to unload the car. A restaurant and supermarket nearby, so we could stock up with supplies and eat without having to drive around looking for restaurants. Also provided a voucher for money off fuel at their petrol station behind the hotel, fuel already much cheaper than on the Autoroute. Positioned a couple of minutes off the AP7 Receptionist very helpful, room spacious and comfortable
Stayed 1 night in Aug 2023

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and clean, comfy bed and nice bathroom. Really good choice of things for breakfast and lovely staff. Great for a stopover and shopping. Not a huge choice of top end restaurants though, now Artifas has closed.
Stayed 1 night in Jul 2023

10/10 Excellent

Jeanine

Stayed 1 night in May 2023

10/10 Excellent

Giorgio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Dan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPOTLESS
The most spectacularly clean hotel I have ever stayed in. Staff are pleasant and efficient check in.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A1 from arriving too leaving
One of the best. Hotels we’ve stayed at def fuse again
Stayed 1 night in Aug 2022

10/10 Excellent

Jeanine

Stayed 1 night in Aug 2022

8/10 Good

Awais

Stayed 1 night in Aug 2022

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited 2 years ago and it was just as clean and still looked like new. Great stop en route to our destination. Good supermarket next door and walking distance to a selection of restaurants
Stayed 1 night in Jul 2022

8/10 Good

Jeanine

Stayed 1 night in May 2022

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean and helpful
Stayed 1 night in Apr 2022

8/10 Good

Cornelis

Stayed 1 night in Mar 2022

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean , secure and great value
Stayed 1 night in Feb 2022

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Wilson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing bro
Nothing to tell
Stayed 1 night in Nov 2021

10/10 Excellent

Sophie

Perfect in everyway!
The place is spotless, close to motorway exit, staff very polite and helpful. In the past we found that the back of the hotel can be noisier.
Stayed 1 night in Jul 2021

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Modern
Second stay at this hotel by the Spanish-French border. Friendly staff, good sized rooms, clean and modern.
Stayed 1 night in May 2021

10/10 Excellent

Ned

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Deepak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely have no idea how they have 3 stars! The cleanliness is appalling, service is terrible, My key fob would not work leading me to have to walk down the stairs just to get it replaced since the stupid lift takes forever to work. Worst 2days if my life! I missed my flight today and thought I could cope maybe a few hours by knocking straight off to sleep. I got to the hotel at 5:05 in the morning bare in mind the start of a new day & ( there is no policy on check in time I was told about) which Is the 15th, I was told only one room is available which the most expensive one, I agreed on the $77 for the night and asked If I could pay to extend my checkout time on the 16th I was then told i would have to leave at 12 in the afternoon on the 15th meaning only 7 hours of sleep. When I told them why are they charging me a full 24hrs for only 7hours I was told it’s Saturday night when my phone clearly says (SUNDAY 05:05) Disgusting!!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Good for quick stopover on the way
The area is basically a glorified truck stop. I guess there are a lot of shops for those inclined, but there really is no charm. When we arrived (around 10:30pm) the whole area was dead. Trucks coming and going = not super quiet. Otherwise everything was fine, didn't test wifi but shower was good, bed comfortable and amenities OK. No plugs on the side of the bed = fail in my book.
Stayed 1 night in Feb 2018

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced gem
Excellent hotel,very convenient for travellers to and from Spain or for those who love the Costa Brava and inland Catalunya. Very pleasant staff that adds to the good vibe of staying here. 6 Euro breakfast offers a good choice and reasonable value
Stayed 2 nights in Jan 2018
Response from HOTEL TEAM on May 6, 2018
MUCHAS GRACIAS!! ESPERAMOS VERLES PRONTO DE NUEVO!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
great location for a long trip
Room is quiet and functional, very clean, and the staff are very friendly and helpful.

10/10 Excellent

Chris, Ramsgate

Liked: Cleanliness, staff & service, property conditions & facilities
transit stopover
Fair value for money. Parking just about secure in this border town. Squeaky bedsprings one side. Confirmatory booking email direct from hotel, offering choice of double or single beds was much appreciated.

10/10 Excellent

Anthony, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class overnight accommodation.
This is the second time we have stayed here en route from France to Spain. It is a gem of a place for this purpose - spotlessly clean with quality fittings. The room was huge with a large, comfortable bed. There was plenty of choice with the buffet breakfast and at 6 euros, was good value. We had dinner at one of the restaurants behind the hotel, which was also inexpensive and good. There is secure underground parking for a small fee, but well worth it, knowing that your car is safe. I doubt if they get holiday makers stay there, as it is just a border town with a few designer outlet shops. One small observation - there are no tea and coffee facilities in the room.

6/10 Okay

Stephane

Disliked: Room comfort

8/10 Good

michael, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well positioned hotel for the weary road traveler
Nice oasis , stores, restaurants, & bars are all within a few steps away. Clean but lacks atmosphere will stop again to stay when traveling thru, great value!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel
There was no extractor fan in the bathroom, and no window,therefore the room had steam in it. The room window opened onto a truck refuelling point that was in use 24/7 and therefore noisy, but the air-con did not work, giving us a choice of roasting all night or opening the window and having noise all night. The advertised wi-fi did not work.

8/10 Good

david, Isles of scilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Don't be put off by the turning into the hotel area, the hotel is brilliant , can't fault it

10/10 Excellent

Hans

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Jan

Stayed 1 night in Mar 2024

8/10 Good

Severine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à dire
Stayed 1 night in Feb 2024

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Klaus-Dieter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

jean-christophe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beste keuze voor een nacht op doorreis.
Stayed 1 night in Dec 2023

8/10 Good

mustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Giorgio

Stayed 1 night in Dec 2023

10/10 Excellent

LOUIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023