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Reviews of Hotel Andreas Hofer

4 out of 5
Hotel Andreas Hofer
Georg Pirmoser Str. 8, Kufstein, Tirol

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 205 reviews" "
Rating 8 - Good. 86 out of 205 reviews" "
Rating 6 - Okay. 15 out of 205 reviews" "
Rating 4 - Poor. 6 out of 205 reviews" "
Rating 2 - Terrible. 5 out of 205 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roelf

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent including breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Stayed 2 nights in Mar 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here as a stopover from Munich airport and the nearby ski fields. Hotel and restaurant excellent and a lovely old town with very interesting castle. Highly recommend.

10/10 Excellent

Robert F

Stayed 1 night in Nov 2022

2/10 Terrible

Alexander

Disliked: Staff & service, property conditions & facilities, room comfort
After email confirmation of the reservation we called as required the hotel for key code information. At this time we also confirmed with Mss. Karina of the reception that we request extra cushions and to confirm that we will have the ordered COMFORT ROOM with mountain few! At arrival the room was not a comfort room and few to inner courtyard which let you see only the other side windows, and no extra cushions provided. To inform the management we called the hotel number, but after a short discussion the person of the hotel mentioned to “SHUT UP” and hangup the phone. After trying to contact two times again and waiting 30 minutes for a proposed call, we called the emergency hotel mobile number where the person changed the room which had a terrace into the courtyard but still was not the ordered COMFORT ROOM, and my husband was requested to take 2 cushions from the previous room. Comment: we expect in a 4star hotel that the above mentioned issues never would happen ! And additionally the room standards is not the expected standard of a 4 stars hotel as it had some damages on bath tube and door frames, the minibar had only 2bottles of water inserted, no coffee or tee maker on the room, and not even a beverages vendor machine provided in the entrance area as the reception is closed from 10pm until 7am! Luckily in the morning a very good breakfast buffet, where the chef cooked a very tasty omelette.
Stayed 1 night in Jan 2022
Response from Marketing Manager on Mar 23, 2022
Sehr geehrter Gast, wir bedauern Ihre Unannehmlichkeiten in unserem Haus sehr und möchten uns dafür entschuldigen. Betreffend der Minibar, möchten wir Sie darauf hinweisen, dass diese mit zwei kostenlosen Flaschen Wasser für Sie befüllt ist. Dies ist ein Service des Hauses, welcher nicht in jedem Hotel gratis angeboten wird. Darüber hinaus können Sie auf Wunsch jegliche Getränke an der Rezeption bestellen. Wir wünschen Ihnen alles Gute und herzliche Grüße aus Kufstein Familie Sappl & Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 9 nights in May 2021
Response from Hotel Andreas Hofer & Team on May 17, 2021
Lieber Gast, Vielen herzlichen Dank für Ihre Bewertung. Ihr Feedback ist uns sehr wichtig und wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns hatten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great terrace
Roof terrace is really nice, rooms were large and comfortable. Breakfast was good. Location is great and there is parking for 8 euros per day. Ask about a tourist card.
Stayed 1 night in Jun 2020
Response from Rezeption on Jun 23, 2020
Dear guest, Thank you very much for your feedback. We are very happy that you had an enjoyable stay and hope to welcome you again soon! Kind regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Nice modern bathroom.
Stayed 2 nights in Dec 2019
Response from Family Sappl & Andreas Hofer staff on Dec 13, 2019
Dear guest, Thank you very much for your feedback. We are very happy that you had an enjoyable stay and hope to welcome you again soon! Kind regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent accommodations, nice staff but misleading pictures on the website.
Stayed 1 night in Sep 2019
Response from Andreas Hofer - Team on Oct 19, 2019
Hello John, Thank you for your kind review! we are glad to hear that you have enjoyed your stay in our hotel and we apologize if you have been mislead by the pictures on our website. We are looking into fixing this technical issue on our site as soon as possible and we are hoping to host you again in the near future.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but not what we expected
There is really nothing negative we can say about this hotel, but it also was not wowing us. It is a good hotel, staff was helpful, it was clean, but overall, it did not do all that much for us, except for providing a place to sleep, and the beds were comfortable. We booked this hotel, because the view of the roof terrace looked amazing in the photos. It looked like there would be the river between the hotel and the castle above. However, what looked like the river on the photos, was in fact a flat roof of one of their conference buildings, and the roof terrace had a few seating areas, but no guest services when we were there. No views from the room or even from the restaurant. The room itself was spacious, but overlooking a road. It just wasn't quite what we expected. Breakfast buffet was good. On this trip we paid less for other places with amazing views and/or more charm.
Stayed 1 night in Aug 2019
Response from Family Sappl & Andreas Hofer Team on Oct 12, 2019
Dear James, thank you very much for your feedback, it obviosly helps us a lot to improve our hotel. There is the possibility of a guest service on our roof terrace, you just have to ask at the reception. Next time you can express the wish of a room which is located to our patio. Hopefully we get the chance again to welcome you in our hotel, in the near future. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and beautiful walk from the train. Staff was berry helpful and courteous. Property has a rooftop with a gorgeous view of the castle and mountains. Breakfast was perfect. Only downside was no a/c and it was a heatwave. I left the window open and it was manageable. I would stay there again, even if no a/c. The rooms /bathroom are modern, comfortable, and clean.
Stayed 1 night in Jun 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with extremely helpful staff who went above and beyond for us and made us feel welcome. Hotel is also an easy walk from the train station
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great comfortable room, good location in the city centre, easy parking
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Response from family Sappl with staff on Sep 27, 2017
Dear guest, Thank you very much for your feedback. We are very happy that you have enjoyed your stay at our Hotel in Kufstein and we hope to welcome you again soon! Sincerely Family Sappl & Andreas Hofer staff

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no air con
Great hotel and location, only downside was no air con in room.
Stayed 2 nights in Jul 2017
Response from family Sappl with staff on Jul 29, 2017
Dear David, Thank you very much for your review. We also want to thank you for your comment concerning the air conditioning. We will keep this in mind, when we plan the renovation of the rooms. For your next stay we can reserve a room to the backside of the hotel, so you can open the window at night. It would be a pleasure to welcoming you again here in Kufstein Sincerely, Family Sappl & Andreas Hofer Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to go back next year
Absolutely fantastic beautiful area along with the friendly people this made for a great few days stay
Stayed 2 nights in Jul 2017
Response from family Sappl with staff on Jul 29, 2017
Dear David, Thank you very much for your review. We are very pleased to hear that you have enjoyed your stay to the fullest. We are looking forward to welcoming you next year. Kind regards Family Sappl and Andreas Hofer Team

10/10 Excellent

Cano, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, could modernize the bathrooms, but is still very clean and well kept. Perfect location in a beautiful town. Small cnema within the hotel, nice terrace. Could improve The quality of the restaurant produce. Nice variety but not the best quality

10/10 Excellent

Gerhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist sehr ansprechend. Das Frühstück hervorragend. Kann nur weiter empfohlen werden.
Stayed 1 night in Apr 2024

10/10 Excellent

Jesper Moerck

Stayed 1 night in Feb 2024

10/10 Excellent

GIUSEPPE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

sylvia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empfehlenswert. Gerne wieder.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rodica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habe mich rundum wohl gefühlt, sehr freundliches, immer hilfsbereites Personal, fantastisches Frühstück, zentral gelegen, keine 15 Min zu Fuß vom Bahnhof und von der Dachterrasse ein schöner Ausblick auf die Festung.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jan

Stayed 1 night in Sep 2023

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Morten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel
På vej igennem Østrig faldt vi over dette fine hotel i en lille by der viste sig at være mere interessant end først antaget. Flabet at de både vil have turistskat samt der skal betales for ikke overvåget parkering på en grusplads.
Stayed 1 night in Aug 2023

10/10 Excellent

Bianca

Stayed 8 nights in Aug 2023

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden
Stayed 1 night in Jul 2023
Response from Rezeption on Aug 19, 2023
Lieber Herr Reuter,vielen lieben Dank für Ihre Bewertung, wir würden uns freuen, wenn Sie wieder einmal zu uns kommen!Herzliche GrüßeFamilie Sappl und das Andreas-Hofer-Team

10/10 Excellent

Eirik

Stayed 1 night in Aug 2023

10/10 Excellent

Katrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay
Stayed 1 night in Jul 2023
Response from Rezeption on Aug 12, 2023
Dear guest,thank you very much for your feedback!Kind regards,Family Sappl & the Andreas-Hofer-Team

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentral gelegen
Stayed 1 night in Jul 2023
Response from Rezeption on Aug 15, 2023
Liebe Silvia,vielen lieben Dank für Ihre Bewertung!Herzliche GrüßeFamilie Sappl und das Andreas-Hofer-Team

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein schöner Aufenthalt für uns als Familie, großes Zimmer,sauber,gute Ausstattung und freundliches Personal.
Stayed 4 nights in Jul 2023
Response from Rezeption on Aug 12, 2023
Lieber Gast,herzlichen Dank für Ihre positive Bewertung!Wir würden uns freuen, wenn Sie wieder nach Kufstein kommen!Liebe GrüßeFamilie Sappl & das Andreas Hofer Team

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Renate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles hat super geklappt
Stayed 2 nights in Jul 2023
Response from Rezeption on Aug 12, 2023
Liebe Frau Federa,vielen Dank für Ihre Bewertung!Wir würden uns freuen, wenn Sie wieder zu uns kommen.Liebe GrüßeFamilie Sappl & das Andreas Hofer Team

10/10 Excellent

Tomas

Stayed 1 night in Jul 2023

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Alles ok.
Stayed 1 night in Jul 2023
Response from Rezeption on Aug 12, 2023
Lieber Herr Zwerger,vielen Dank für Ihre Bewertung!Liebe GrüßeFamilie Sappl & das Andreas Hofer Team

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nettes Hotel
sehr schönes Hotel in guter Lage
Stayed 1 night in Jul 2023
Response from Rezeption on Aug 12, 2023
Lieber Gast,herzlichen Dank für Ihre nette Bewertung!Freundliche GrüßeFamilie Sappl & das Andreas Hofer Team

10/10 Excellent

Torben

Stayed 1 night in Jul 2023

10/10 Excellent

SEUNGHWAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
기차역에서 가깝고 오스트리아식 아침식사가 훌륭합니다. 오래 머물고 싶은 호텔입니다.
Stayed 1 night in Jul 2023
Response from Rezeption on Aug 12, 2023
Dear guest,thank you very much for this positive review.We would like to welcome you again sometime.Kind regards,Family Sappl & Team Andreas Hofer

6/10 Okay

Maryam

Keine Klimaanlage, die im Sommer wirklich notwendig ist, außerdem Zahnpasta und Zahnbürste, Rasierer, Hausschuhe im Bad, Bügeleisen, Wasserkocher
Stayed 2 nights in Jul 2023

8/10 Good

Marie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hyggelig by, men skuffende hotel
Vi havde set frem til en overnatning i en hyggelig by med komfort på 4 stjernet hotel, men blev desværre ret skuffet bl.a. pga følgende: - Restaurant og bar var lukket og alle hylder næsten tomme. Atmosfæren bar derfor tydelig præg af at hotellet var delvist lukket ned (hvilket man ikke bliver gjort opmærksom på under booking) - ikke én receptionist mødte os på noget tidspunkt med et smil og et “goddag”. Faktisk var den eneste der smilede til os under hele opholdet rengøringsdamen som ønskede os en fortsat god rejse, da vi checkede ud. - da vi checkede ind opfordrede receptionisten os til at holde på hotellets parkering, da det ville være “mere sikkert”. Vi havde fundet en gratis parkering på gaden foran hotellet og spurgte derfor om hendes bemærkning betød om nabolaget var usikkert og om vi skulle være bekymrede, hvilket hun ikke svarede på. - Ingen Aircon på værelset, hvilket var ubehageligt i 30grader - især taget i betragtning af at vi havde værelse på en af de øverste etager Når det er sagt er Kufstein en super hyggelig by og bestemt et besøg værd, men vi vælger næste gang et andet hotel.
Stayed 1 night in Jun 2023
Response from Rezeption on Aug 12, 2023
Dear guests, we are sorry that you weren't completely satisfied with your stay. Our restaurant is closed on Sundays and Mondays which is disclosed on our hotel website. Since temperatures over 30 degrees celsius are quite rare here in Kufstein, we do not have an AC, sorry that you felt it was too hot on your stay.We would like to welcome you again another time to give you a better experience.Kind regards,Family Sappl & Team Andreas Hofer

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig hotel og lækkert morgenmad
Stayed 1 night in Jul 2023
Response from Rezeption on Aug 12, 2023
Hello Tina,thank you for your kind review, we would love to welcome you again sometime!Kind regards,Family Sappl & Team Andreas Hofer

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra hotell med eget garage i källaren. Frukosten var bra och personalen trevlig och mycket servicevänliga.
Stayed 2 nights in Jun 2023
Response from Rezeption on Aug 12, 2023
Dear guest,thank you for this nice review, we look forward to welcoming you again sometime!Kind regards,Family Sappl & Team Andreas Hofer

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren zu dritt unterwegs. Im Hotel haben sie einen schönen Fahrradkeller, in dem gleich die Möglichkeit besteht sein bike direkt aufzuladen. Sind alle zufrieden gewesen. Können wir gerne weiter empfehlen.
Stayed 1 night in Jun 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Wir sind zu dritt mit dem Fahrrad angereist.Unterstellen ist super und im selben Raum auch gleich die Möglichkeit zum Aufladen. Zimmer, Service sehr zufrieden stellend
Stayed 1 night in Jun 2023

8/10 Good

Maren

Stayed 1 night in May 2023

10/10 Excellent

Sylvester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gut
Sauber, gutes Frühstück und gemütliche Zimmer. E Ladestation in der Tiefgarage vorhanden
Stayed 1 night in May 2023

6/10 Okay

Dietmar

Liked: Cleanliness, property conditions & facilities
D.P.
Wunderbares Frühstücksbuffet,Zimmer war leider nicht wie erwartet.2 verschiedene Matratzen,unterschiedliche Höhen,verschiedene Härtegrade.Weiterhin war Zimmer zur Strassenseite.Schlaf bei geöffneten Fenster kaum möglich,da der Lärm der Gäste ,der gegenüberliegenden Gastronomie,täglich bis ca 5.00 Uhr andauerte.Täglicher Zimmerservice ok.Personal freundlich.Das Hotel ist in einem sauberen Zustand.Zentral gelegen.Parkenmöglichkeiten sind ausreichend vorhanden
Stayed 7 nights in May 2023