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Reviews of Dynasty Hotel Kuala Lumpur

3 out of 5
Dynasty Hotel Kuala Lumpur
218 Jalan Ipoh, Kuala Lumpur

Reviews

5.8
Rating 10 - Excellent. 11 out of 216 reviews" "
Rating 8 - Good. 54 out of 216 reviews" "
Rating 6 - Okay. 75 out of 216 reviews" "
Rating 4 - Poor. 47 out of 216 reviews" "
Rating 2 - Terrible. 29 out of 216 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

krishnan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel looked good from the outside but the rooms looks bad. Especially bathroom walls were dirty. The morning breakfast was a total disappointment. The chef was cooking pan cakes and sneezing beside the stove. Was disgusting. Calls made for room service and hose keeping was really bad. Looks like they don’t have enough staffs. Only good thing about the hotel is location and big rooms. Since I had a appointment close by, considering the traffic in KL I took this hotel. And for money I paid for the room and additional for the breakfast, was unworthy stay.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
The lights are not functioning.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Staff & service
old building ，what would you expect？
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Manageable
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Mar 2019

6/10 Okay

nisa, KL, Msia

Stayed 2 nights in Aug 2018

4/10 Poor

Jackie, Malaysia

Liked: Staff & service
Disliked: Cleanliness
Very ageing hotel, not so good. The carpet is lousy
Stayed 2 nights in Aug 2018

8/10 Good

Wei kong

Liked: Cleanliness, staff & service, room comfort
Location is good and convenient
Stayed 1 night in Aug 2018

8/10 Good

mohamadhizam, rembau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice view, hospitality
Stayed 2 nights in Jul 2018

8/10 Good

Vivian, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2018

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Anas, France

Disliked: Property conditions & facilities
Old hotel
Old hotel, acceptable staff.........................
Stayed 1 night in Jul 2018

6/10 Okay

fazli, malaysia

Liked: Cleanliness, room comfort
Accessable
Near to town centre.good place to stay with acceptable facilities
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Room comfort
Kindly provide good wifi & also tv channels. During my stay no wifi & no tv channels due to Unifi server down. Please look into this and avoid this in the future. Also provide bath gel/shampoo other than bar soap only.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Old n dirty carpet
Old n dirty carpet...but large room n nice staff....I like the furniture in the hotel
Stayed 1 night in May 2018

4/10 Poor

alice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AG Team
Internet not good. Old hotel. Neighborhood not good.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service & old place
The gym was old n worn out. Opening times varied. Front desk staff was overall friendly but not responsive and honest. The gym opening hours states 7am. When I approached the front desk after finding the gym closed at 7.25, he insisted the timing is 8am and wanted to walk away. I had to insist the timing was 7 , only then he called the gym n say they are opening. Check in on 03 May was not a pleasant experience. Staff insisted my booking was cancelled until I called hotels.com. Only then I was allowed to check in. Very poor customer service. 3 confuses staff at the front desk. Kept insisting my booking was cancelled until they got a call from hotels.com. Fridge not working. Ironing room had no lights at night, had to use phone flash light to shine while trying to iron. Aircon temperature in the room was good. Overall very old hotel that looks dated and in dire need to an update and overhaul

6/10 Okay

Verified traveller

Liked: Cleanliness
Just fair but need to improvement
Booking for bed king but i got 2 single bed, smelly in bathroom... chef should wear a clean uniform white clr...eventually chef cooked inside but people can see when his go out to topup the meal.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
during my check in, i had to change 3 time before i get better room.
Stayed 1 night in Apr 2018

8/10 Good

Mazlan

Liked: Cleanliness, staff & service

6/10 Okay

V, kuala lumpur

The executive rooms are ok, the bathroom tends to overflow but they are generally clean.
Stayed 1 night in Mar 2018

6/10 Okay

Zulhilmi, malaysia

Liked: Staff & service, room comfort
value for money
cheap and cozy stay,love the cleanliness,staff is very good, mind the hotel a little old
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Maintance n quality of rooms
We have stay 3 days Check in 15/3 to 18/3, the first day after Check in we have change rooms between 4 hours due to room conditions, water problem, bed problem, Cockroaches, lighting, tv and etc. We requested queen saiz bed until end up with 2 single bed. The management need to look into the facility and condition of each every rooms seriously.
Stayed 4 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Nice hotel but water in room abit smelly.
For me..at the 1st glace at lobby area..seems so nice and good.When it come rooms...i feel a bit uncomfort because of: 1.furniture inside the room can consider too old even sofa seems so dirty and colour of the sofa have change to dirty colour. 2.bathroom...water inside .seems change to red colour and a bit smelly.I believe this water come from water tank and never been clean and wash.
Stayed 1 night in Mar 2018

2/10 Terrible

JK, Sabah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad staying experience.
Location is excellent but hotel condition is terrible! Staff was not friendly. Checkin process was slow. Incomplete amenities, toilet flush not functioning well, poor room maintenance etc.
Stayed 1 night in Feb 2018

10/10 Excellent

Zam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in town
Nice stay with family in middle of town. Easy to go to shopping.
Stayed 1 night in Feb 2018

6/10 Okay

Yukeng

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

4/10 Poor

Wan, Penang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So so
Room condition was not as expected.. Aircond and lamp need to call many time to repair
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Staff need to improve the service. The car park is horrible.
Stayed 1 night in Feb 2018

8/10 Good

anuarngah, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and can see panorama kuala lumpur.
so nice because i can see panoramic kuala lumpur from my room at number 2590.I like to see kualalumpur at midnigt and can see Panggung Budaya and all the building at jalan tun Abdul Razak..I will come again and recommend to my friend to stay here
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
RECOMMEND IF THEY NEED ONLY BASIC PLACE TO STAY BCOS NO TOILETTERIES PROVIDED ..
Stayed 1 night in Feb 2018

8/10 Good

Thangarajah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Pictures do lie
Lobby nice ,once you hit elevator look out,very very old ,no upgrade since Julius Caesar,breakfast ok swimming pool paint peeling on walls ,gym dusty moldy out dated health risk,I would not stay again if free,Internet I changed rooms 5 times in 7 days,carpeting in halls haven't been cleaned since bc.
Stayed 7 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
- facilities like television ( no channel) - not many types of breakfast
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room cleanliness need to be improved, old carpet. Overall still ok.
Stayed 1 night in Jan 2018

8/10 Good

Fakhrul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

MOHD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Enelda

Disliked: Cleanliness
Stayed 1 night in Oct 2017

8/10 Good

Mohd Rafi

Service
We already request for early check in at 8am while booking but still we have to wait for 1 hour. Hope this wont happen again..
Stayed 1 night in Oct 2017

10/10 Excellent

zulfadhli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great.. i love it.. it is beyond my imagination
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2017

2/10 Terrible

Medi, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!
Terrible hotel, terrible services, terrible internet, dirty rooms, no hot water for shower, no daily clean towers, no tooth brush, no anything! the safe deposit box, did not work! extra charge for breakfast! powercut at night! ...
Stayed 4 nights in Jul 2017

4/10 Poor

SHEILA

Disliked: Cleanliness, staff & service
unfriendly service by the reception. the staffs were also of not of any help and not friendly. i can't even change my wet towel as it was only the first day. my son can't even enjoy the swimming pool. most of the furniture were very old,.
Stayed 1 night in Jul 2017

10/10 Excellent

Ku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

mohd, genting

Liked: Cleanliness, staff & service, room comfort
Near to the food court
Overall is good other to provide more shop in side. I had go to hair salon at the hotel
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Last minute check in for budget stay reccomended
The hotel as a whole is too old and need major refurbishment. Usually having a bath tub is a pluspoint for hotels but this hotel bathtub is not usable. Its rusted everywhere and the toilet bowl smells. Room condition generally is acceptable. Just the tv channel is totally outdated. Overall stay is acceptable to be compare with the pricing.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down hotel
Old and uncomfortable bed
Stayed 1 night in Jun 2017