I was really excited about staying at this beautiful resort. However, our expectations were not met. The resort itself is beautiful and the property is kept in excellent condition. However, the areas that were not satisfactory were the food and the hotel room. We had dinner at both of the hotel restaurants as well as breakfast that was included as part of the rate. The dinner at the seafood restaurant was nice but the portion were very small. I ordered a main entree of shrimp in a spicy sauce which I was told was a delicacy of the area. When the dish arrived, I barely had any shrimp in my dish. I told the waiter but he said he was sorry and it should have contained 150 grams of shrimp. Unfortunately, nothing was done to resolve my complaint and I left the restaurant hungry. There were lots of options at the breakfast but the food did not taste that good. I felt that the service of the staff was also not that personal.
The hotel room and bathroom was very large. However, the bed was not comfortable at all and the rugs and chairs in the room were extremely dirty. I don't know if any of the rugs on the floor were ever cleaned.
We had come from another 5 star resort in Goa and I felt that I would receive comparable service at this resort. It is one of the most expensive resorts in Kumarakon but I felt that we overpaid for the level of service and food. Unfortunately, I would not return back to this resort nor would I recommend it.