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Reviews of Lotus Paradise Resort

3 out of 5
Lotus Paradise Resort
9/99 M.1, Koh Tao, Surat Thani

Reviews

6.8
Rating 10 - Excellent. 19 out of 92 reviews" "
Rating 8 - Good. 26 out of 92 reviews" "
Rating 6 - Okay. 24 out of 92 reviews" "
Rating 4 - Poor. 18 out of 92 reviews" "
Rating 2 - Terrible. 5 out of 92 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

9.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

michael

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

bea

Stayed 3 nights in Feb 2024

10/10 Excellent

Carolanb

Stayed 4 nights in Dec 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 minute from beach.
Stayed 1 night in Jan 2020

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service, it’s definitely worth the price. The cash vouchers were an amazing thing I was not expecting (440 a day? Loved it)
Stayed 6 nights in Jan 2020

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities, room comfort
Great Stay
Great location and really good aircon. We also enjoy the breakfast vouchers which you can use for anything at the hotel. Drinks, massages, lunch or dinner. That was really nice and a great value. We loved our stay and will be back again for sure. Highly recommend Lotus for your stay on Koh Tao.
Stayed 1 night in Dec 2019

6/10 Okay

נופר

Liked: Staff & service, room comfort
The poll is not clean and the shawer also
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good but...
I would give this resort a 1.75 out of 5. A solid 4 on nights they didn't have music until 2 am and then construction from 2 until 9 am (who starts working that late/early; major respect to him). Unfortunately, on nights that they did play music and do work, it was close to a 0 star resort.
Stayed 1 night in Mar 2019

6/10 Okay

terry

Liked: Staff & service
Disliked: Property conditions & facilities
Stolen flip flops and a very tired hotel
We booked a standard room and when we turned up I think the pictures were taken 10 or more years ago as the room was very rundown. We asked to be up greaded and the reception was very helpful and the new room was ok. It cost us another £40 for out stay. The hotel is a bit tired and rundown but the guy on the reception was good. I also had my flip flops stolen within 30minutes of being at the hotel.
Stayed 4 nights in Jan 2019

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good all round
Lotus is a well run resort and I’ve stayed there many times,great location also,highly recommend it
Stayed 5 nights in Nov 2018

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room cleaned every day with fresh towels! Stayed right beside the beach. The location was great! Great value for money and I would recommend it

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Beach front hotel
Central location on the beach close to restaurants and bars which does mean it can be noisy at night but music stops at 1 am. Only complaint was there was no hot water in the bathroom as they rely on solar with no back up if it's cloudy/raining which unfortunately it was.
Response from Front Office Manager on Apr 18, 2017
Dear Guest, Thank you for your comments.we apologize for the hot water problem that you encountered during your stay.and i assure you that I will be looking into each point that you have made.I would like to discuss your experience futher,I might learn more about how to improve our resort and srevice for you and our Guest Best Regards front desk

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Johan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great staff
We didn't like that it wasn't a big beach just outside like the map said. It was loud music at night. But a good thing it ended at midnight. The staff was wonderful!

8/10 Good

Wesley

Liked: Cleanliness, staff & service
Great location
A great place all in all but you get these little vouchers for wifi with a code which you have to enter every time you use it,annoying!!!!

8/10 Good

Alan, Kingston upon Thames

Liked: Cleanliness, staff & service, room comfort
Great location , big resort
Lotus paradise resort was really good, the neighbourhood was very lively ,the beach was very close to the hotel and also very lively , this resort has two pools what we're very good sizes the one bad thing is there is like a metre wide canal with stagnant water what is very close to one of the pools and hotel which smells like sewage if u can get past that it is a nice place to stay

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
In the middle of the party
This hotel is not terrible, you have a clean bed, clean bathroom, working AC, the basic on the standard room. Actually, Expedia gave me a "better deal" over the phone, what I think they did is gave a lower quality room (it wasn't the prettiest) when I got there I notice they have 8 different types of rooms and prices. From standard to luxury with fan, and from standard to luxury with AC. The party on the pool bar and beach bar is popping every night until 2 am. So if you want to sleep early this is not your place. If you like to party and don't have to take a taxi while drunk, this is your place. A lot of young people, beach, diving club, restautants; I didn't have to take a taxi anywhere in 5 days.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
An all round good hotel
This hotel was good for what it was. Central to Sairee, just steps from the beach, wifi and free breakfast. Please note that the hotel bar plays music loud and late but it's really a non-issue if you've got a pair of earplugs, myself and my partner slept just fine. Breakfast is a choice of three things and a bit poor if you're a vegan but then I guess it's my fault :P "normal" eaters can get egg & ham on toast with coffee and juice :)

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Not coming back... ever.
The staff in the resturant was hopeless. They could not take a breakfast order from two person without mess it up. This hotel is clearly supposed to be a party hotel. The noise from the Lotusbar (its actually a awesome bar at the evening) is holding on to 3 in the morning. After that - people can freely have party on their own rooms. If you are diving and are supposed to wake up 5:30 next morning for a week - stay away from this place. The staff in the resturant is not even smiling. There was a case with a other guest that ordered breakfast. He ordered fried eggs. 10 minutes after the waiter come back and give him scrambled eggs. The guest told the he ordered fried egg (and he did!) The waiter got angry and went back to the kitchen. AND come back with scrambled eggs and argued that he did order wrong. hopeless. We went other places to get breakfast - even it was included in our stay.

10/10 Excellent

Shelly, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Right on the beach, walk to everything
It's right by the shows at night, so a little loud till 1ish but loved every minute of this hotel, plus free breakfast and two pools. 5 different islands and this hotel and island are my favorite.
Big pool
Poll looking onto beach

6/10 Okay

Gavin

Liked: Cleanliness, staff & service

8/10 Good

Didzis, Riga

Liked: Staff & service
Disliked: Property conditions & facilities
Put Yourself in a Middle of a Party
The hotel complex is located just by the beach. The room didn't feel too clean and had quite some mosquitos, however, it was an ok experience. It was located just behind the hotel beach nightclub and while music can certainly be heard, it didn't disturb too much. We had an amazingly fun time at the hotel beach bar with live performances including fire jugglers and limbo. A good choice if you don't expect too much from a hotel and are looking for a great party time.
Response from Front Office Manager on Jan 25, 2016
Dear Didzis, Thank you very much for your feedback. We value your time and opinion. We glad to hear that you had a grate time and enjoyed our beach bar party. Thank you once again, Best Regards

8/10 Good

Jessica, Cleveland, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but noisy
The hotel was very nice my room was amazing. I would not recommend staying in a Superior suite if you are a light sleeper because the Lotus Bar bumps music until all hours of the night. Otherwise a great place in a great location. The staff were very accomadting with day trips, laundry, wifi, you name it.
Response from Front Office Manager on Dec 23, 2015
Dear Jessica, Thank you for taking time and sharing with us your experience on recent stay at Lotus Resort. We appreciate your time and kind words about our property, room and staff. We glad you enjoyed your stay and had a good time. Hope you will give us opportunity to serve you on your next trip to Koh Tao. Thank you very much and Best Regards.

10/10 Excellent

paul, koh tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place in koh tao to stay
everything was spot on at lotus resort
Response from Front Office Manager on Dec 23, 2015
Dear Paul, Thank you very much for your kind review. Best Regards.

8/10 Good

giulia, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, close to everything. Two pool options and right on the beach. Fire shows at night, music didn't bother me but you could hear it some nights. Room was clean and spacious. Definitely recommend
Response from Front Office Manager on Dec 22, 2015
Dear Giulia, Thank you very much for leaving feedback on your stay at Lotus Resort. We happy to hear that you enjoyed your time at Lotus resort. As the location of the resort is central and surrounded by bars and restaurants it can be laud at night time, but we are glad to know that it didn't bother you. Thank you very much once again for your positive review. We appreciate it a lot. Best regards.

8/10 Good

Leanne, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great party hotel
Great hotel, for people that want to go out every night it's perfect location wise and has everything you need. Wouldn't recommend for those who want a good night sleep before 2am. Great fire show at the beach bar and buckets are great. Pool bar keeps going until at least 4am every night, brilliant craic but don't buy the buckets at the bar, they're a rip off!
Response from Front Office Manager on Dec 23, 2015
Dear Leanne, Thank you very much for writing review on your stay at Lotus Resort. We glad you enjoyed your stay, fire-shows and beach bar and had a good time during you holiday. We happy and pleased to be a part of you joy. Thank you very much and best regards.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel, good location
No elevator which is a problem in the deluxe rooms, location close to beach and middle of the town - loud at night with parties very close, take earplugs if you're light sleeper, breaky wasn't buffet as advertised and staff in restaurant weren't friendly this was really our only complaint
Response from Front Office Manager on Dec 24, 2015
Dear Guest, Thank you very much for taking time to share experience from your stay with us. We appreciate your time and opinion. We will take all your notes to consideration in order to improve our service to you and our future guests. Thank you very much and best regards.

6/10 Okay

Verified traveller

Response from Front Office Manager on Dec 24, 2015
Thank you.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real nice bungalow in West Koh Tao
The wooden cosy house we stayed in was spacious with a good veranda. There's a swimming pool too. It's located in the crowdy site, near the sand beach and between bars and noisy people going out. Needed earplugs for the night. When anything isn't working it's fixed in short time by the helpfull staff. Overall, I can recommend to book a tour or travel at Lotus own booking facility: they take customer care very serious.
Stayed 4 nights in Feb 2024

4/10 Poor

Unni

Disliked: Staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

Sohvi

Travelled with group
Disliked: Staff & service
Ihan ok hotelli, ok sijainnilla
Ihan ok hotelli hyvällä sijainnilla. Sijainnin miinuspuolena että viereisen rantaklubin musiikki kuuluu huoneeseen todella hyvin, eli korvatulpat kannattaa pakata mukaan.
Stayed 2 nights in Feb 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

4/10 Poor

Erik

Liked: Cleanliness
Disliked: Room comfort
Very loud music from nearby clubs
Stayed 1 night in Jan 2024

10/10 Excellent

Niels Kristian Havn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ferie
Fantastisk ø godt hotel god service 😊
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Centralt, trevlig personal och bra service. Men kommer inte bo där igen på grund av att standarden på rummet vi hade var sämre än väntat.
Stayed 1 night in Jan 2020

8/10 Good

Delphine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Chambre simple dans le bâtiment vers la plage avec tout le confort nécessaire ventilateur, climatisation et frigo. Bonne literie également. Personnel très syphilitique. Accès à la piscine un peu plus haut très agréable
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pro:fronte mare, posizione centrale . Con: formiche in ogni dove
Stayed 9 nights in Apr 2019

6/10 Okay

Veronica

Liked: Room comfort
Bra läge
Läget var toppen och att man fick kuponger att använda om man inte ville äta frukost kunde man använda till massage eller lunch. Vart inte störd av musik. Om ni vill ha städat häng upp skylten på dörren.
Stayed 3 nights in Apr 2019

4/10 Poor

Elina

Disliked: Cleanliness, property conditions & facilities, room comfort
Not for us
If you just wanna party and you don't really care where to stay then this is a place for you. The standard room was so awfull that we couldn't stay there, blood stain in a wall, a smell that made us feel sick etc. So we paid more that we could have a better room. After the upgrade the room was ok, but super noisy. We didn't swim in the pool cause the water were so dirty and there were maybe two sunbeds which were not broken. The whole area has seen it's better days. Only good thing was the coupons on which you use for breakfast, spa or souvenirs.
Stayed 5 nights in Apr 2019

8/10 Good

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super belle accueille et staff très sympathique. Le resort est vraiment bien situé : dans l’action , sur la plage , plein de resto et d’activité. Si tu ne veux pas louer de scotter , c’est la place ! Bruillant le soir jusqu’à 2:00 du matin car party sur la plage. D’ailleurs, très bien comme party. Des coussins par terre , lumières glow in the dark, spectacles de feux ... Le staff vous donnes des coupons de valeurs (baht) que vous pouvez utiliser dans leurs place (boutique , resto, bar, massage ...) moi je me suis fait faire les ongles hehe + Le restaurant est très bon L’hotel est aussi associé à une école de plongée formidable (Siam) que nous recommandons fortement !!!!! Une belle place pour passer quel que journée a Koh Tao. Je recommanderais cette hôtel sans hésitation.
Stayed 2 nights in Feb 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bästa stället
All personal på resorten är väldigt trevliga och hjälpsamma. Vi har bott här flera gånger och rummen är alltid fräscha. Ligger precis på stranden och nära till allt.
Stayed 8 nights in Dec 2018

8/10 Good

Jacky, Le Cannet

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel sympa Tout sur place ou au village à 50 m Animation sympa le soir avec jongleurs de feu
Stayed 5 nights in Nov 2018

8/10 Good

Julia

Slitet med bra läge
Relativt slitet hotell med hårda sängar. Nackdel är att det inte finns wi-fi på rummen. Bortsett från det så hade hotellet ett väldigt bra läge, nära till stranden och restauranger etc.

10/10 Excellent

Jose Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018