From what I researched on lodging in Koh Tao, a traveler must choose between quality lodging, or location. Our room at The Chaantalay was beautiful, with a wonderful design. The location is a bit far from the beach, requiring a walk on a narrow dusty road with vehicles nearly running a walker off the road. It is a downhill 15-20 minute walk to the beach. The room had a ceiling fan and AC, but the remotes to adjust the temp and air flow didn't work. We reported this to the staff, but didn't get any assistance during our 4 day, 3 night stay. A word of advice regarding scheduling trips through the hotel: don't do it. Ask other travelers, stop into booking agencies, whatever. We asked our host to help us schedule a boat trip to snorkel 3 places for 4 hours. Once we were at the first location, the guy informed us it was 1 place for 4 hours, we had to pay 100 baht extra for the mask and snorkel, and it would cost more to go 2 places. We argued with him, but we didn't want to embarrass our host, as they were friends. We lost quite a bit of money and time due to this experience, in addition to feeling ripped off.