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Reviews of Phi Phi Relax Beach Resort

3 out of 5
Phi Phi Relax Beach Resort
Phak Nam Bay, Moo.8, Ko Phi Phi, Krabi

Reviews

8.2

Very good

Rating 10 - Excellent. 223 out of 541 reviews" "
Rating 8 - Good. 180 out of 541 reviews" "
Rating 6 - Okay. 82 out of 541 reviews" "
Rating 4 - Poor. 29 out of 541 reviews" "
Rating 2 - Terrible. 27 out of 541 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Beautiful serene quite not for those who want a nightlife and loads it was perfect for us two
Stayed 3 nights in Apr 2024
Response from Kwan on Apr 19, 2024
Thank you very much for your review. We appcreciate it.

6/10 Okay

Nara

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff, lovely!.except the “ tourist guide “ that explains the morning routines of your fault full day tour. The facility it should not n be qualified as resort but a hotel. Property needs a lot of improvement, on the exterior and on the interior of the rooms. And they need to put “ No swimming signs” on areas where they know is dangerous for us tourists. I did swim next to the are and got stuck in a bunch of sea urchins and I was bad for 2 nights 3 days, once I got back to the city I had to go to hospital, doctor said , spines should be removed immediately but staff just put oil on it. Please be careful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brian, Valley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Friendly staff!!!!
Stayed 2 nights in Mar 2024
Response from kwan on Apr 19, 2024
Thank you for your review.We appreciate it,

8/10 Good

Darryl

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Khnaittha ( Hotel Reservation ) on Apr 16, 2024
Thank you for your review.We appreciate it

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I recommend this resort only if you do not plan on going anywhere else in Phi Phi, otherwise it is super inconvenient. I did not realize the boat that takes you to the resort only goes until 5:30PM, so we didn’t get to see Phi Phi at night. The only things to do in the resort are eat and drink. You cannot really get into the water because the shoreline is extremely rocky and you will be stepping on jagged rock as you're in the water. There’s also a ton of sea urchin. The people of Thailand are extremely friendly, but the staff here seemed to be different. They were not very helpful when we had a few questions and they just seemed inconvenienced by tourists on the resort. While it had beautiful views, I would have chosen a different place to stay if I knew what I know now.
Stayed 2 nights in Jan 2024
Response from Bee ( Hotel Reservation ) on Feb 1, 2024
Thank you very much for your review

10/10 Excellent

Astrid

Stayed 7 nights in Jan 2024
Response from Bee ( Hotel Reservation ) on Jan 30, 2024
Thank you for your review,

2/10 Terrible

Kimberly

Travelled with family
Disliked: Staff & service
Try someplace else!!!!!
The location is very remote. It is hard to get back and forth from the resort to Phi Phi. It would be fine to hang out at the resort and relax but the people who run the hotel are just very rude and unaccommodating. We traveled throughout Thailand and never ran into any place that made you feel like you were totally disrupting their island.
Stayed 2 nights in Jan 2024
Response from Bee ( Hotel Reservation ) on Jan 30, 2024
Thank you for your review

10/10 Excellent

Nicholas

Stayed 2 nights in Jan 2024

6/10 Okay

Beatriz

Travelled with partner
Nice beach. Good restaurant. Bad smell in the bathroom. 20min away from any other thing in the island. Lots of insects.
Stayed 2 nights in Jan 2024
Response from Bee ( Hotel Reservation ) on Jan 30, 2024
Thank you for your review,

10/10 Excellent

Catrin

Stayed 2 nights in Dec 2023

10/10 Excellent

Dan

Stayed 4 nights in Dec 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
This place is a DREAM. The room was spotless and cleaned daily, the coffee/smoothies/food delicious and fast service. Staff was friendly. Beach was gorgeous. We used the boat taxi once, then took the trail to the main pier. Wish we could have stayed longer
Stayed 2 nights in Dec 2023
Response from Bee ( Hotel Reservation ) on Jan 30, 2024
Thank you for your review,

6/10 Okay

Andrea

Liked: Cleanliness, property conditions & facilities
You will get wet from boat rides as well as getting off boat. You will get into the water to walk up to resort.
Stayed 3 nights in Nov 2023
Response from Bee on Nov 20, 2023
Thank you very much for your review

6/10 Okay

Steve

Stayed 3 nights in Nov 2023

4/10 Poor

Eric

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Transportation cost $150 thb each way to and from ferry pier with cost increasing up to $300 thb if later than 3pm local time. Ride from main tonsai pier was about 26 minutes boat ride without considering time to wait for luggages being loaded onto the boat. Expect to get wet because you will have to enter and exit boat from knee to waist high ocean water depending on the tide. Limited availability for transportation to main town area. Lots of mosquitos and no air conditioner in all 4 beach front bungalows we booked. Random electrical blackouts, occurring at least 3 times daily. Water pressure is extremely weak, similar to less than the flow of a toilet being filled up. Had many conditions regarding towels, beddings, etc., such as extra charge for cleaning if sheets and towels were extremely dirty. Pricing for food was good, such as $500 thb for a whole fried fish. Check in reception person was like a manager/sales person. Pushed speedboat and excursions/tours sales even during checkin time. Were treated as not important guests once you don't book tours or agreed to buy dinner on the beach package with reception/sales manager.
Stayed 3 nights in Oct 2023
Response from Bee on Nov 20, 2023
Thank you very much for your review.

10/10 Excellent

Kaolie

Stayed 4 nights in Oct 2023
Response from Bee on Nov 20, 2023
Thank you very much for your review, We appreciate it. We hope to see you again in the near future.

6/10 Okay

Sudheer

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very small room to be a bungalow. Balcony sea-view completely blocked by a giant tree. You can’t sit at balcony due to mosquitoes. No proper pressure in the shower. Small sized bed for a 6ft1in guy like me and on top of that no AC in the room. Very good and helpful staff. Restaurant is decently priced given the location of the property.
Response from Bee on Nov 20, 2023
Thank you very much for your review, We appreciate it. We hope to see you again in the near future.

4/10 Poor

Sydnee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very unclean in the rooms. By this I mean the bedsheets and mosquito net were moldy and made you physically ill sleeping in them not to mention the smell. There is no Ac only fans. The boat cost you every single time for each person 150 baht and isn’t included in the already overpriced place for what it is. No breakfast included either. We spent wayyy too much money here to be forced to take transportation off the plot to do anything. Food was very good is the only positive and staff are friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent service …since there is not air conditioning screen on windows will help to ventilation and keep mosquitoes out .. and too many rocks on the beach .. I think it can be better with a litter work … love the food .. love all employees staff… there where amazing… i will be back !! Thanks
Stayed 4 nights in Aug 2023
Response from kwan on Sep 4, 2023
Thank you for your review. We appreciate it.

10/10 Excellent

Steve, Brookfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we loved the traditional thai style accomodations and quiet setting. It was inconvienent to get to by longboat taxi and got expensive every day. The staff were friendly and helpful. Room was cleaned daily amd the best was comfortable for us. Not too firm as it is in many other hotels we have stayed at.
Stayed 3 nights in Aug 2023
Response from Kwan on Aug 30, 2023
Thank you for your review.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING PLACE with the BEST STAFF
If you are looking for a peaceful and beatufil place where to enjoy your vacations in Phi Phi, THIS IS THE PLACE. I have to say this has been one of the best hotels I have ever stayed in my life. The staf was incredible friendly, polite, nice and efficient. The entire team was great, Vi, Sunny, Nam and the rest were amazing. My room was basically 15 steps from the beach, they did everything they could to make my stay comfortable and unforgettable. I would absolutely go back.
Stayed 1 night in Jun 2023

10/10 Excellent

Geroge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay! Spacious room with spectacular ocean view. The hotel staff was amazing and very accomodating! I would stay here again.
Stayed 5 nights in Apr 2023

10/10 Excellent

cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property! It was beautiful, peaceful great variety of food at the restaurant. The staff were all amazing. If I had to pick something to complain about it which isn’t really even a huge complaint lol would be to have a screen option for the window in our hut so that we could open it to get more of a breeze at night without any bugs getting in. Although warm at night the fans did do the trick. Loved our stay here!
Stayed 3 nights in Apr 2023

10/10 Excellent

Nikola

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Phi Phi Relax Beach Resort. It is hidden from all the hustle of Phi Phi which I prefer. The food in the restaurant is amazing the best I had so far in Thailand, also the best snorkeling right in the front of the resort. The bungalow is great, everything that you might need. Fan, bottled waters, shampoo, towels, beautiful relaxing deck, beautiful views, clean rooms every day, mosquito net and fan. The prices in the restaurant are reasonable, same with the tours. Everything is nicely arranged by the staff, plus they are all nice and welcoming. You can eat and drink the water they offer, they use bottled water and and washing all the veggies from the bottled water. They keep you nice and safe.
Stayed 3 nights in Apr 2023

8/10 Good

Enrico

Stayed 3 nights in Mar 2023

6/10 Okay

Meriah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It’s a no for me
We got beach front bungalow I would say the bungalow was super cool but everything else about this place sucked. The food was gross. The service was bad. There is literally nothing to So but lay on their beach you can’t walk or go anywhere … and this beach was probably one of the ugliest beaches I was on in the phi phi islands… not to mention the only way in and out is by boat and they make you pay for it and you better hope the water isn’t choppy because the guys carry your bags to the boat and they dropped one bag and when we were getting on the boat the waves went over all my friends entire head and body I was lucky and for on the boat while the waves were just hitting my neck… I would never go here again for sure but for the pluses their drinks were really good and if they water wasn’t choppy there is a little island you could kyake too that is prettier and has good food but we just went there on a long tail boat instead the day before because the water was to choppy to do anything when we were there. And back to the negative they gave my food to the table next to us then she ate some of it realized it wasn’t hers then we saw them take it back mix it up and try to bring me the same plate of food … lol don’t waste your money go somewhere else on phi phi island.
Stayed 1 night in Mar 2023

10/10 Excellent

Leonard

Stayed 3 nights in Mar 2023

10/10 Excellent

CHENGPENG

Stayed 2 nights in Mar 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and secluded beach front area with rustic private bungalows steps from the beach. The beds were comfortable, plenty of hot water in showers. Staff were attentive and pleasant. Half day and full day trips to Maya Bay and other areas are excellent and easily booked.
Stayed 3 nights in Feb 2023

2/10 Terrible

Jane

Stayed 2 nights in Feb 2023

10/10 Excellent

Matisse

Stayed 2 nights in Feb 2023
Response from Kwan on Feb 11, 2023
Thank you for review .we appreciate that.

10/10 Excellent

Ronda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is set in a beautiful & serene location away from the hustle and bustle of Tonsai. Enjoyed riding in the long tail boats to & from resort as well. Walked through “jungle” to get to the lookout which was a great workout. Only thing that would be better is the lighting in our bungalow which was so dark it was hard to do much inside as even in daylight it was dark. The staff is some of the best we’ve ever had (loved Mar one of our wonderful hostess’s) Would definitely recommend.
Stayed 3 nights in Feb 2023
Response from Kwan on Feb 11, 2023
Thank you for your review.We are appreciate it.

10/10 Excellent

Mariana

Stayed 6 nights in Jan 2023
Response from Khanittha (Bee) on Feb 1, 2023
Thank you very much for your review, We appreciate it. We hope to see you again in the near future.With our best regards,Phi Phi Relax Beach Resort

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with this resort. The rooms were very clean and I love the whole nature vibe with the bungalows. The staff were super friendly and helpful and always trying to go out of their way to help their customers also the food was very good. I would definitely recommend this resort to everybody we had a blast here. Thank you!
Stayed 4 nights in Jan 2023
Response from Khanittha (Bee) on Feb 1, 2023
Thank you very much for your review, We appreciate it. We hope to see you again in the near future.With our best regards,Phi Phi Relax Beach Resort

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay living on a tropical beach just relax and unwind, the staff are great super friendly always there to help
Stayed 8 nights in Jan 2023
Response from Khanittha (Bee) on Feb 1, 2023
Thank you very much for your review, We appreciate it. We hope to see you again in the near future.With our best regards,Phi Phi Relax Beach Resort

6/10 Okay

Margaret, CALGARY

10/10 Excellent

Seungjae

Stayed 3 nights in Jan 2023
Response from Khanittha (Bee) on Feb 1, 2023
Thank you very much for your review, We appreciate it. We hope to see you again in the near future.With our best regards,Phi Phi Relax Beach Resort

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Khanittha (Bee) on Feb 1, 2023
Thank you very much for your review, We appreciate it. We hope to see you again in the near future.With our best regards,Phi Phi Relax Beach Resort

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Khanittha (Bee) on Feb 1, 2023
Thank you very much for your review, We appreciate it. We hope to see you again in the near future.With our best regards,Phi Phi Relax Beach Resort

10/10 Excellent

Fawad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from kwan on Dec 16, 2022
Thank you for your review. we appreciate it.

10/10 Excellent

Dora, San Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely find!!! My family and I spent 3 lovely nights there (originally 2 but we extended an extra day). The staff was amazing and my son LOVED his first bungalow experience. At first I was worried about not being able to walk to other restaurants, but my fears were soon allayed as the restaurant’s menu is varied and everything was delicious. I ate the same bowl of delicious glass noodle soup for lunch 3 days in a row. You actually NEVER have to leave the resort. Everything you need is there and more. Enjoy!
Stayed 2 nights in Nov 2022
Response from kwan on Nov 23, 2022
Thank you for your review and happy to stay at our resort.

8/10 Good

Megan

Stayed 3 nights in Sep 2022

10/10 Excellent

FRED

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice property but I was traveling alone so it was a little too quiet for a single traveler
Stayed 3 nights in Mar 2022
Response from Hotel Reservation on Mar 7, 2022
Thank you so much and we would like you come back to visit us again with your family

10/10 Excellent

ZB, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a really good time here. Incredibly peaceful.
Stayed 7 nights in Mar 2020
Response from Alex on Mar 10, 2020
Thank you for your review

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Feb 2020
Response from Alex on Feb 26, 2020
Thank you for your review

10/10 Excellent

P&S, Ithaca NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Phi Phi Relax is a truly unique experience. The traditional Thai cabana design and seaside village-style environment is gorgeous. The charming staff really take great care of you. The resort is a fantastic place to wind down. They have a superb restaurant, bar, and massage hut as well. Our cabana was right next to the beach and we loved every moment of our stay! Highly recommended.
Stayed 3 nights in Feb 2020
Response from Alex on Feb 23, 2020
Thank you for your review and we hope you come back to visit us again

6/10 Okay

Jackie, New York

Travelled with group
Liked: Cleanliness, property conditions & facilities
The beach front bungalows were awesome and the hiking trail was nice too
Stayed 1 night in Feb 2020
Response from alex on Feb 22, 2020
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy. Fantastic people and staff. Monkeys, great snorkeling and nature walk to top of island.
Stayed 3 nights in Dec 2019
Response from Alex on Dec 31, 2019
Thank you for your review.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at this resort. The staff is very nice and friendly. The location is great. Loads of choice for food, although is not the best quality, but they do try to do their best in evrything, to accomodate any request. I would definitely reccommend.
Stayed 3 nights in Dec 2019
Response from Alex on Dec 28, 2019
Thank your for your review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from alex on Dec 20, 2019
Thank you for your review