Presidential Double Room

Reviews of Dunetton self check-in Hotel

4 out of 5
Dunetton self check-in Hotel
Juros g. 23, Klaipeda

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ausrine

Stayed 2 nights in Sep 2023

6/10 Okay

Toma

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
I have stayed in this hotel in the past, when they still had reception and breakfast, ant the stay was great. Therefore, I booked it again, and have to say, now the feeling is like living in student dormitory. Rooms require maintenance, shower had mould between the tiles and rusty service box, ceiling was wet, etc. So if you need just a night stay somewhere quick, then it is fine, but I would not book holiday stay in this place.
Stayed 2 nights in Aug 2023
Response from Dunetton Hotel team on Aug 30, 2023
Dear Toma,Many thanks for your time to write this review and give your feedback.The Hotel was re-organized to operate as self check-in hotel with no reception and no breakfast service. Check-in process is automated. This kind of accommodation is appreciated by guests who prefer having less or no communication ad more privacy.In the rooms guests have welcome water, tea, coffee machine and safely pre-packed croissant in the fridge to make them feel comfortable. Other usual items such as towels and toiletries are also provided. 24 hrs support phone number is displayed everywhere in case our guests face any issues. However we do have our maintenance and housekeeping team who is taking care of the property and we will give your comments to them to do the needful corrections/improvements.

4/10 Poor

Houchang

Liked: Cleanliness
Disliked: Staff & service
There is no one at the reception. There is not much of a lobby. There was loud and bad music my first night, preventing me from sleeping. The breakfast buffet is mediocre: no toaster, no orange juice.
Stayed 2 nights in Aug 2022
Response from Dunetton Hotel team on Aug 11, 2022
Dear Houchang, Thank You for taking time to share Your feedback with us. Please accept our sincere apologies for the inconvenience caused regarding the loud music. We have noted You comments and we will discuss them with the team here. We look forward to welcoming You again in a future visit. Warmest regards, Dunetton Hotel team

10/10 Excellent

Pavel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Danielius

Stayed 3 nights in Aug 2023
Response from Dunetton Hotel team on Aug 28, 2023
Dear Danielius,Many thanks for staying with Dunetton Hotel Klaipeda!We are glad you enjoyed your stay.Hope to see you again!

4/10 Poor

Meraihia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfy and noisy.
Automatic checking is a good idea but when you need to request your credentials twice before to get into your room, after 10 hours of travelling... This is not professional. Room was comfy, but so noisy with the Boulevard just down and birthday party on the roof top. When you re here for work, not matching at all.
Stayed 1 night in May 2023
Response from Dunetton Hotel team on Jun 2, 2023
Dear Mr.Karim,Many thanks for sharing your feedback.We are sorry for the inconveniences you have experience during your stay.We are working on improving our automatic door un/locking system so that it is very fluent and convenient with no hassle.Please accept our apologies once again and hope to see you back.Dunetton Hotel Klaipeda and VICTORIA Hotel Klaipeda management team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not big selection of breakfast options, but of good quality. Curtains missing on roof windows and during short nights it was hard to get good sleep as room didi not get dark enough.
Stayed 3 nights in Jul 2021

8/10 Good

Vladi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Rezeptionistin war sehr hilfsbereit und half mir bei der Verständigung für Termine. Das Hotel liegt an super Lage. Preis-Leistung top! Sehr Empfehlendswert.
Stayed 1 night in Jul 2021

8/10 Good

Ernesta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Viešbutis naujas, gražus, aptarnavimas geras. Pusryčiai geri. Vienas neigiamas dalykas, kad rekuperatorius ūžė visą naktį.
Stayed 1 night in Jun 2021