Lunch and dinner served, American cuisine

Reviews of Western Hotel & Executive Suites

4 out of 5
Western Hotel & Executive Suites
72 Macdonell St, Guelph, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 526 out of 850 reviews" "
Rating 8 - Good. 222 out of 850 reviews" "
Rating 6 - Okay. 53 out of 850 reviews" "
Rating 4 - Poor. 27 out of 850 reviews" "
Rating 2 - Terrible. 22 out of 850 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go-to hotel when visiting the area! Reasonably priced, clean, convenient and awesome stay everytime!
Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Eldon

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is beautiful. Parking not very convenient. Check in a bit weird but agent was excellent.
Stayed 1 night in May 2024

10/10 Excellent

Gillian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great location! Right downtown Guelph. So many restaurants bars and shops to walk too (with outdoor patios). We loved our room. It was like staying in an apartment. And beautiful building. Woukd definitely come back.
Stayed 2 nights in May 2024

10/10 Excellent

MURRAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly welcoming bar staff. Easy check-in and lots of character in the building. $5 off steaks tonight at the restaurant was a plus :)
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Just a cool place and great vibe!
Stayed 1 night in May 2024

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, will definitely be back!
Stayed 3 nights in May 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Feb 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, well equipped, clean and easy check in.
Stayed 1 night in Apr 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and had modern amenities.
Stayed 1 night in Apr 2024

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

hongbo

Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has all the conveniences of home while feeling like a pampered vacation. a unique and sift check in and checkout made the stay even better. The beds were very comfortable too.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Business traveller
Liked: Amenities
The restaurant staff who checked me in were very friendly and helpful! The bed was amazingly comfortable! The suit was clean and loved having a full kitchen and living area!
Stayed 1 night in Apr 2024

10/10 Excellent

Ken

Stayed 1 night in Apr 2024

10/10 Excellent

Ana Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Colleen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff are extremely rude
Stayed 1 night in Apr 2024

10/10 Excellent

Mireille

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a small issue with a repetitive noise coming from the roof above my initial room. After a quick call to the manager, I was given another room within minutes. I am very impressed!
Stayed 1 night in Apr 2024

6/10 Okay

Christine, Bowmanville

Liked: Cleanliness
Disliked: Amenities
The room was nice, but there is no elevator, so I had walk up 3 flights of stairs. Also the restaurant next door is the reception area.
Stayed 2 nights in Mar 2024

10/10 Excellent

william b

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we didn’t spend a lot of time in the room, it was extremely beautiful.
Stayed 1 night in Mar 2024

10/10 Excellent

Maida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Repeat stay! Great hotel!
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Natalie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely refurbished property. Clean and well appointed. Make note, there is no elevator. Saturday nightlife was a bit loud but not unbearable. The bright lights from the shops across the street were bright but the room darkening shades helped.
Stayed 1 night in Mar 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Petra

Stayed 2 nights in Dec 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024

8/10 Good

Scott

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place. No onsite desk but check in was pretty seamless. My only issue is parking. There is no dedicated parking and I was told I could use street parking overnight but was then ticketed..

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location right downtown
Stayed 1 night in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t sure what to expect when I had to go register at the Western Bar/grill next door. But once we figured it out we were very pleasantly surprised by how nice the facility was. Room was great. I had a larger pick up truck and they found extra parking for me because I wouldn’t fit in the underground parking lot. A
Stayed 2 nights in Feb 2024

10/10 Excellent

Nina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute place downtown Guelph! We stayed for a night and it was definitely worth it :)
Stayed 1 night in Feb 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique like hotel nice hotel
This hotel in downtown Guelph was a nice surprise! Old building but very nicely upgraded in a boutique-like style. Clean room and bathroom, good bedding. No elevator but that was ok for us. Great location! No front desk but check-in was very smooth at the restaurant attached. Would definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how it felt like we had our own apartment. It was clise to restaurants and our venue. The price was right.
Stayed 1 night in Feb 2024

10/10 Excellent

CMG

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful renovated boutique hotel
Stayed 1 night in Feb 2024

8/10 Good

shelley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
wish there were people to speak to at the property
Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, lots of restaurants.
Stayed 1 night in Jan 2024

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and Recharge
This hotel is so charming it is steeped in history. The rooms are so comfy and spacious. Each room is equipped with a full kitchen and all the amenities. The architectural charm is so amazing. This gem has been brought back to it's former glory. This hotel does not disappoint. The adjacent restaurant was delicious and the staff were kind and attentive. I only live 20 minutes away from Guelph but can't wait to go back.
Stayed 1 night in Jan 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Downtown Location
We had the one bedroom suite for one night, located right downtown near restaurants. Parking was offsite but free because of New Years! Comfortable suite, easy check in & check out and full kitchen available. Reasonably priced and would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Terence

Stayed 1 night in Dec 2023