Terrace/patio

Reviews of Delta Hotels by Marriott Guelph Conference Centre

3.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 916 reviews" "
Rating 8 - Good. 289 out of 916 reviews" "
Rating 6 - Okay. 95 out of 916 reviews" "
Rating 4 - Poor. 31 out of 916 reviews" "
Rating 2 - Terrible. 15 out of 916 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our server at breakfast on Sunday morning was very friendly and helpful. She had a table of people coming and going, some eating a full breakfast, some having coffe only. (It was the morning after a wedding) The room was clean, comfortable, and the king size bed was a treat. We had asked if we could check in before the normal 3pm time and the desk person i spoke to said she would do her very best to have the room ready for 2pm. At 1:50 pm we were in the room. Good job all around Delta!
Stayed 1 night in May 2024

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff friendly and helpful.
Stayed 1 night in May 2024
Response from Delta Guelph on May 23, 2024
Good morning Anita,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Delta Guelph on May 14, 2024
Good morning Alison,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient check in and out. Friendly staff.
Stayed 2 nights in May 2024
Response from Delta Guelph on May 11, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

rhoda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good 2 nights stay for our daughter’s dance competition. Spacious hallways and conference rooms.
Stayed 2 nights in Apr 2024
Response from Guest service agent on Apr 23, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Patti

Disliked: Cleanliness, property conditions & facilities
Ok. The room was not as clean as I expected for a $300 night room The sink did not drain very well
Stayed 1 night in Apr 2024
Response from Delta Guelph on Apr 20, 2024
Good evening Patti,Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Jean-Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place easy to get around
Stayed 2 nights in Apr 2024
Response from Delta Guelph on Apr 20, 2024
Good evening Jean-Marc,On behalf of the entire hotel team, I want to thank you for sharing about your previous stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Adrienne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quick check in. Food was incredible!!!!!!! Friendly, clean and beautiful suites. Love it
Stayed 1 night in Apr 2024
Response from Delta Guelph on Apr 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Delta Guelph on Apr 3, 2024
Good evening Farah,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay at the Delta in Guelph. Great staff, wonderful atmosphere, and room is a 10! Thanks for another great stay.
Stayed 2 nights in Mar 2024
Response from Delta Guelph on Mar 31, 2024
Good afternoon Matthew,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

Andrea

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Expensive (468/night!) and the front desk staff were rude and very inhospitable. Never would I stay there again based on the level of service received.
Stayed 1 night in Mar 2024
Response from Delta Guelph on Mar 30, 2024
Good morning Andrea,Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Delta Guelph on Mar 23, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean.
Stayed 1 night in Mar 2024
Response from Delta Guelph on Mar 23, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Myriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay.
Stayed 1 night in Mar 2024
Response from Delta Guelph on Mar 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Delta Guelph on Mar 12, 2024
Good afternoon Shaun,On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Young

Stayed 2 nights in Mar 2024
Response from Delta Guelph on Apr 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Miranda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the best part of this hotel. The gym is all right, but not really at the level of a convention center. Lots of food options around. Super safe and has tons of on-site parking
Stayed 1 night in Mar 2024
Response from Delta Guelph on Mar 6, 2024
Good evening Miranda,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Sheila

Stayed 1 night in Mar 2024
Response from Delta Guelph on Mar 28, 2024
Good afternoon Sheila,Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Sheila

Stayed 1 night in Mar 2024
Response from Delta Guelph on Mar 23, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Katherine, Toronto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and accommodating. The room was spacious. T. I would've liked to know in advance that passes to a nearby gym facility was part of the hotel price (as best I understand) and to know whether it had a pool. he hotel was near to the university, which was convenient for my purposes, but the dining options within walking distance were relatively sparse. There was a grocery store, though.
Stayed 2 nights in Feb 2024
Response from Delta Guelph on Feb 29, 2024
Good afternoon Katherine,On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
It’s near University of Guelph
Stayed 1 night in Feb 2024
Response from Delta Hotels by Marriot Guelph on Feb 24, 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2024
Response from Delta Hotels by Marriott Guelph on Feb 24, 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Delta Hotels by Marriott Guelph on Feb 24, 2024
On behalf of the entire hotel team, I want to thank you for sharing your experience while staying with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Kelli

Stayed 1 night in Feb 2024
Response from Delta Guelph on Mar 23, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Eleanor

Stayed 3 nights in Feb 2024
Response from Delta Guelph on Feb 18, 2024
Good afternoon Eleanor, On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Delta Guelph on Feb 18, 2024
Good afternoon Lisa,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Daniel, Toronto

Stayed 1 night in Feb 2024
Response from Delta Guelph on Mar 23, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, efficient staff. Clean and comfortable, but the rooms could use a facelift.
Stayed 1 night in Jan 2024
Response from Delta Guelph on Jan 30, 2024
Good morning Stephanie,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided upgrade, which was nice. Property was clean and excellent staff, ecspecially reception.
Stayed 1 night in Jan 2024
Response from Delta Guelph on Jan 28, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from Guest Service Agent on Feb 12, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Min
Stayed 1 night in Jan 2024
Response from Delta Guelph on Jan 18, 2024
Good morning Adam,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Delta Guelph on Jan 14, 2024
Good morning Alexander,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Mark

Stayed 1 night in Jan 2024
Response from Guest Service Agent on Feb 12, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Debby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every Christmas where we are close to family to drive too. It has always been a nice get away for us for the couple of nights and will continue to do so as long as our kids live in Guelph.
Stayed 2 nights in Jan 2024
Response from Delta Guelph on Jan 10, 2024
Good afternoon Debby,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Morgane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff's dedication to help customers.
Stayed 1 night in Jan 2024
Response from Delta Guelph on Jan 8, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Delta Guelph on Jan 8, 2024
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Reed

Stayed 1 night in Dec 2023
Response from Delta Guelph on Jan 7, 2024
Good evening Reed,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Service Agent on Dec 27, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Ken

Stayed 1 night in Dec 2023
Response from Jaz on Dec 25, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Penny

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Service Agent on Dec 21, 2023
Good afternoon Penny,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Delta Guelph

10/10 Excellent

Brian

Stayed 1 night in Dec 2023
Response from Delta Guelph on Dec 18, 2023
Good morning Brian,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Shaun

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, have stayed there in years past. However, pricing now is far too high. Not worth it. Will be looking for a different hotel for future trips.
Stayed 2 nights in Dec 2023
Response from Delta Guelph on Dec 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Roger

Travelled with family, Travelled with group
Beautiful stay and would come back again.
Stayed 1 night in Dec 2023
Response from Delta Guelph on Dec 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Laurie

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Left something in the room and when I went to go back to get it approx 45 minutes later it was not there
Stayed 1 night in Nov 2023
Response from Delta Guelph on Dec 4, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Jillian

Stayed 1 night in Nov 2023
Response from Delta Guelph on Dec 18, 2023
Good morning Jillian,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Delta Guelph on Nov 29, 2023
Good evening Cindy,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for a quick family visit. Enjoyed the hotel immensely: clean, comfortable, and convenient to shops and dining, and close to U of G beautiful campus. Thanks for a lovely stay!
Stayed 1 night in Nov 2023
Response from Delta Guelph on Nov 22, 2023
Good morning Anne Marie,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

pat

Stayed 1 night in Nov 2023
Response from Delta guelph on Dec 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a little complicated
Stayed 1 night in Nov 2023
Response from Delta Guelph on Nov 18, 2023
Good morning Tim,Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Dorothy

Stayed 1 night in Nov 2023
Response from Delta Guelph on Dec 10, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.