Kipahulu Vacation Packages

The unit we stayed in was ocean front, which was great but overall this property feels run down. Our unit had some bug issues and also the lights outside are very bright when they are right outside your bedroom window. If you’re a sensitive sleeper I would bring a sleep mask! I don’t think we would stay here again.

Housekeeping response to our requests immediately.

The room was infested with roaches

Property was good. Although all 5 days of our visit we had no room service. No towels no cleaning nothing. For the price we paid and for a resort fee we were charged with no amenities at all I think it was a ripoff.

The property was walking distance to the beach. Whalers Village was next door for dining and shopping. The pool and property outside was clean. Our room was dated, dirty and the vents were caked full of dust. The bed was uneven and the pillows were smelly. The first morning we found a roach crawling in the bathroom. I texted the property and got a generic response. We ran out of towels and requested clean towels and put the maid service sign up for 2 days in a row and on the second day someone finally cleaned after we complained to the front desk. They only cleaned our room one time during our 7 day stay and brought us clean towels once. They said the policy was to clean every 4 days which may be why there were bugs. We put the maid service sign up the last 2 days we were there and no one cleaned or brought by clean towels. I know hotels sometimes only clean every other day but only once during a week stay was not enough.