Room, 2 Queen Beds, Non Smoking
Check availability

Reviews of Days Inn by Wyndham Kingston

2.5 out of 5
Days Inn by Wyndham Kingston
1 First Canada Ave, Kingston, ON

Reviews

7.8

Good

Rating 10 - Excellent. 373 out of 1158 reviews" "
Rating 8 - Good. 438 out of 1158 reviews" "
Rating 6 - Okay. 180 out of 1158 reviews" "
Rating 4 - Poor. 104 out of 1158 reviews" "
Rating 2 - Terrible. 63 out of 1158 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Arthur

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
House keeping very good Manage was rude
Stayed 4 nights in May 2024
Response from Cassandra Bienias - General Manager on May 10, 2024
Hi Arthur, thank you choosing the Days Inn Kingston. I am very pleased that you were impressed with the housekeeping department. I am very sadden that you felt I was rude. I don’t recall an incident that may have occurred that would give you this feeling. I would appreciate and be interested in any details you wouldn’t mind sharing so that I may better be able to respond. I certainly do not want be remembered in this light. You can feel free to call me directly or even email. I look forward to speaking with you. Gm@daysinnkingston.com / 613-541-1111 ext#1

4/10 Poor

Stuart

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Room looked clean. Bed felt worn out, wifi connection didn't reach the room, the tv connected to the poor wifi didn't allow us to use any streaming services so we couldn't watch anything but the limited channels offered. The breakfast was the worst hotel breakfast we have ever had. The incredibly small elevator which couldn't hold my wife our sons stroller myself and the one suitcase we had At the same time screamed at you with random noises whenever you pushed the buttons. We will not be coming back
Stayed 1 night in May 2024

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect
Stayed 2 nights in May 2024

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2024

6/10 Okay

Caelan

Stayed 1 night in Apr 2024

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff were very friendly, and lots of parking space! Great value!
Stayed 1 night in May 2024

4/10 Poor

Michael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs to have a handicap designated spot which it does not. The walls of the room are paper thin. When you can hear ppl above your room walking at 12:30am and you're trying to sleep that sucks. Also, the rooms were okay. The beds were very comfy. The cieling in my room had water damage as you can see their was a yellow stain on the ceiling. Walking distance to mcdonalds, harveys, shoppers etc. That was good. Did not get a chance to go into the pool. Breakfast was okay. Basic breakfast, cereal, toast hars boiled eggs. The cranberry minite main juice was amazing. The shower pressure was really bad. Basically was like light rain hitting you. Main issue was the handicap parking spot and the paper thin walls and ceiling. Hard to get a good night sleep.
Stayed 2 nights in May 2024

6/10 Okay

William

Travelled with family
The rooms in this property are really well done, especially given the price point. We’ve stayed here on a number of occasions. The current staff aren’t overly friendly (certainly polite enormously enough) or versed in general manners. Big phone users. One morning the front desk person had a cold. He hacked and coughed out into a sink in the staff area, what phlegm he could get up while everyone was eating breakfast. Kinda put you off the yogurt. The night before there were a few older teens congregating in the hall being loud. They were having fun, but it was a hotel, and it was after midnight. I’d called the front desk to ask if they’d do something about it. Ten minutes later the desk person came up and said almost as loudly as they were “Dudes! You need to keep it down.” Then ten minutes later (now 12:50AM) he calls us on the room phone (have you heard the ringer on a room phone?) to ask if it was any better. The following night some woman kept pounding (literally) on the coin return button on the vending machine. Apparently, if you did it enough (which she did) you could get a coin or two. She must have because she did her laundry in the laundry room next to the vending machine. This was before midnight. One hour later we woke up to the same pounding and metallic squeak of the return button so she could pay for the dryer. The front desk has a monitor showing every corner, so how someone didn’t see this person (or hear it) I do not know.
Stayed 2 nights in Apr 2024

8/10 Good

Mitchell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a good stay, enjoyed the pool!
Stayed 2 nights in May 2024

6/10 Okay

Roman

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old room with a poor breakfast.
Stayed 1 night in Apr 2024

6/10 Okay

Melisa, kingston

Stayed 1 night in Apr 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. A really good continental breakfast as well.
Stayed 1 night in Apr 2024

4/10 Poor

Shelley

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The wall between the rooms are not sound proof at all. We could hear conversations in the room next to us. The hot tub was dirty and smelled like dirty socks. On the plus side our room was very nice.
Stayed 1 night in Apr 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was quiet and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Melisa, kingston

Liked: Cleanliness, staff & service, property conditions & facilities
Great place n good prices to stay. Indoor pool area is fun n clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Melisa, kingston

Liked: Cleanliness, property conditions & facilities
Wonderful place to stay
Stayed 1 night in Apr 2024

6/10 Okay

Tammy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool looks nothing like pictures in some state of repair, no towels available loud music in pool room and drinking
Stayed 1 night in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Ok for a nights sleep
Stayed 1 night in Apr 2024

8/10 Good

gord

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. It was clean but the rooms need upgrading. My shower head was loose as was the tub spout and there were water stains on the ceiling in the shower. The breakfast had a very limited choice of food.
Stayed 2 nights in Apr 2024

6/10 Okay

ben

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Lukman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was provided with a room on the ground floor. Whenever cleaning is happening or people are talking on the ground floor, the sounds get into the room. There seem not to be any sound insulator. Everywhere seems noisy.
Stayed 2 nights in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

meguinTO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but the wall is very thin and I couldn’t sleep until 3am since next door was talking loud and I could basically hear everything. Even the dog was barking at 2 am….So if there’s anyone staying beside you, it will be noisy. Just hope people sleep early then all good.
Stayed 1 night in Apr 2024

8/10 Good

Claudina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The sink drains very slowly
Stayed 1 night in Apr 2024

2/10 Terrible

Stewart

Travelled with partner
Floors are soft and tiles were moving
Stayed 1 night in Apr 2024

8/10 Good

Aysegul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff!! Great place to stay close to the hwy and close to restaurants, gas station and all your shopping needs. Easy access to downtown. My kids loved the pool and we all enjoyed a lovely stay!
Stayed 1 night in Apr 2024

6/10 Okay

Samantha

Travelled with family
Liked: Amenities
Initially everything seemed fine, however when we went to the pool that room is in need of upgrades bad - part of the ceiling is peeling off (more then just the paint), my feet were quite dirty when I wiped them drive after walking on the stone. When I came back to my room I required a fork so I was going to call reception, however there was no dial tone. When pulling back my mattress to see if it was plugged in, I found garbage behind my bed (a ketchup bottle seal, Jam Pack, coffee sleeve). Not impressed and will be mentioning something tomorrow when we check out.
Stayed 1 night in Apr 2024

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff close to dining Close to 401
Stayed 1 night in Apr 2024

8/10 Good

FIONA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient off the 401. Lots of food options and outlet mall close by. Breakfast was fine - although limited options.
Stayed 1 night in Apr 2024

8/10 Good

Jenn

Stayed 2 nights in Apr 2024

10/10 Excellent

Antionette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Apr 2024

8/10 Good

Kathryn

Stayed 1 night in Apr 2024

10/10 Excellent

Johanna, Toledo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Very accommodating and friendly staff
Stayed 1 night in Apr 2024

8/10 Good

JIAN WEI

Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to get to, just off the 401.
Stayed 1 night in Mar 2024
Response from Morgan W. - Front Desk Manager on Apr 2, 2024
Hi Shawn, thank you for the review we hope to welcome you again.

10/10 Excellent

Debra

Travelled with group
Would definitely stay there again,was very nice place.
Stayed 2 nights in Mar 2024
Response from Morgan W. - Front Desk Manager on Apr 2, 2024
Hi Debra, we're so glad you enjoyed your stay and we hope to welcome you again.

10/10 Excellent

Harpreet

Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and value for money
Stayed 1 night in Mar 2024
Response from Morgan W. - Front Desk Manager on Apr 2, 2024
Hi Sandra, we're so glad you enjoyed your stay and we hope to welcome you again.

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Loud, couldn’t sleep from all the noise in the halls. Staff did not help when asked
Stayed 2 nights in Mar 2024
Response from Morgan W. - Front Desk Manager on Mar 29, 2024
Hi Amy, thank you for feedback I will pass this along.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Morgan W. - Front Desk Manager on Mar 29, 2024
Hi Timothy, thank you for the rating we hope to welcome you again.

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, amenities
Poor management and customer service
Stayed 2 nights in Mar 2024
Response from Morgan W. - Front Desk Manager on Mar 24, 2024
Hi Michael, thank you for the feedback.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service
No ice on 2nd floor and vending machine almost empty Room Was nice and clean!
Stayed 1 night in Mar 2024
Response from Morgan W. - Front Desk Manager on Mar 22, 2024
Hi Cindy, we're glad you enjoyed your stay and thank you for the feedback.

6/10 Okay

Bob

Disliked: Staff & service, property conditions & facilities
Propert was very worn . Paint missing on door Carpets in Hall way dirty. Chair arms dirty
Stayed 1 night in Mar 2024
Response from Morgan W. - Front Desk Manager on Mar 22, 2024
Hi Bob, thank you for the feedback.

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast with a pool and free parking! Perfect stay with kids too!
Stayed 2 nights in Mar 2024
Response from Morgan W. - Front Desk Manager on Mar 22, 2024
Hi Nicole, we're so glad you enjoyed your stay and we hope to welcome you again.

10/10 Excellent

Simon

Simple and easy
Stayed 1 night in Mar 2024
Response from Morgan W. - Front Desk Manager on Mar 20, 2024
Hi Simon, we're glad you enjoyed your stay and hope to welcome you again.

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds. Conveniently located. Cant speak for the breakfast as we never went down for it
Stayed 2 nights in Mar 2024
Response from Morgan W. - Front Desk Manager on Mar 20, 2024
Hi Miranda, thank you for feedback and we're glad you enjoyed your stay.