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This hotel/casino is in the middle of nowhere and that’s okay. The hotel rooms are very nice and well kept. The AC system is a bit loud but other than that it was fantastic. The casino was fun and the staff was the nicest staff of any casino I’ve visited. The slots or hit or miss but I did hear people winning and the tables were hot and cold but the people made the experience. Overall I would definitely stay and play here again!
Timothy
Stayed 2 nights in Apr 2024
6/10 Okay
Gina
Apr 23, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The entire casino smells like smoke. But I was most disappointed that when I booked. I did not know the pool was closed. and The hotel bar was closed. There was only one restaurant in the casino.
I was told I could use the Grands Pool. The staff have been wonderful !!!
It was a very nice getaway spot. Kids quest was the main decisive feature for choosing Coushatta. Hotel was clean and the rain shower was a bonus.
Kenneth
Stayed 3 nights in Oct 2023
6/10 Okay
brenda
Travelled with partner
Oct 20, 2023
Liked: Cleanliness
Disliked: Staff & service
Property is okay but a lot of things are still closed. Staff is not friendly. It felt like they didn’t want you there. I’m aware of the odds on gambling, but I didn’t notice anyone winning in the two days I was there.
This is the second time that I have stayed at this property. Once again, the staff is amazing! From checking in at the hotel, to the security team, pit bosses, dealers, cleaning crew, bartenders, wait staff and restaurant workers, everyone is awesome! Super friendly and very helpful staff. I can't wait to plan my next trip.
A very safe and clean place to stay. I was just surprised to know you had to request your room to be cleaned if you were only staying a couple of days . I was told they only cleaned the room if you were staying 3 or more days.
The A/C in our room was a little noisy as it turned off & on at night....but all in all, a great stay, clean comfortable...noce pool area with lazy river, pool, swim up bar and double waterslide. Nice area for smaller kids to play.
The customer service was excellent. We had a few minor issues but they fixed it right away. My only complaint was not enough towels or coffee for a 2 night stay.