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Reviews of Dalesgate Hotel

3 out of 5
Dalesgate Hotel
406 Skipton Road, Keighley, England

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 154 reviews" "
Rating 8 - Good. 71 out of 154 reviews" "
Rating 6 - Okay. 31 out of 154 reviews" "
Rating 4 - Poor. 9 out of 154 reviews" "
Rating 2 - Terrible. 5 out of 154 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service
When i first arrived at Dalesgate hotel staff seemed nice and pleasant but halfway through my stay thinngs changed and i felt i was no longer welcome and felt really uncomfortable with a stabbing feeling in my chest when walking around the place due to a sudden unfriendly vibe and animosity. Ive also a little Yorkshire terrior who also changed as he felt the atmosphere change around me and was suddenly scared and fearful of the staff. He would often lick his lips in fear and cling tight to me and would tough my face in fear he also felt the sudden bad atmosphere. On 4 occasions i was cold as they was no heating on a night and when i first arrived no problem would turn it on but halfway through my stay they said if my room temperature was hotter than outside i wouldn't feel any heat from my radiator which is rubbish as when its on u feel it as it was funny after the upset on asking it suddenly turned on in full ! This started to happen regularly and 1 manager as they where 3 said if yr not happy with no heating go bye a heater!!! .Thats the hotel job im the paying guest been there for 4 weeks,i pay there wages and its in with the cost. After having word's and telling him straight to so his job correctly i left. Wouldnt recommend as they tell u to buy yr own heater! Also i was refused room service and left till last and when yr paying £74.00 to £180.20 u want it right.
Stayed 1 night in Feb 2024

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was ok until i found a dirty sock under the shelving in my rooom , so i checked the bed to.make sure it had been changed yes it had, but the sheet protector was not clean had hairs on it so i put it on the floor,but when i spoke in the morning to a member of staff she sorted the room , the choice of breakfasts was good ,service was good
Stayed 3 nights in Jan 2024

2/10 Terrible

Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Decent enough area with buses into town centre if needed or a 20 minute walk. Good parking, clean enough but very basic room. Tea and coffee making facilities. Fairly comfortable bed. Excellent breakfast by a lady who seems to have to run the place on her own. Overall stay totally let down by the fact no hot water was available either on the evening or in the morning so no shower and even the cold water ran at a trickle which in my opinion is totally unacceptable. Spoke to the manager/owner and whilst he apologised did not offer a refund of any sort. Would not stay again as my impression is this hotel is run from a distance and will only get worse in the future as it appears a little run down now.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

6/10 Okay

Rob

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Room comfort
Mind your head!
Nervous about relying on an entry code but it all worked. Our room was at the top of the house under the eaves and there was very little headroom for a person of 6ft 4ins. Had there been a receptionist we would have requested a different room. Breakfast was excellent.
Stayed 1 night in Oct 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and cooks for the many breakfast choices. Need new firmer mattresses for the twin room.
Stayed 1 night in Oct 2023

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, big TV, parking at the back and fantastic breakfast with friendly staff.
Stayed 1 night in Oct 2023

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Positives: Competitive price and a good breakfast. No issues with late check-in. Negatives: Some problems with the door code entry but thankfully there was someone to speak to (at 9.30pm on a Saturday night!) so that was resolved quickly. Soft bed and hot room.
Stayed 1 night in Oct 2023

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not as good as before
Ideally located for my business trip however the shower was terrible on this occasion as no pressure, just dribbled out. No one one site to speak to about it and they must know it was not very good.
Stayed 2 nights in Sep 2023

8/10 Good

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struggled a bit with the door access code system, but once that was sorted everything was great,
Stayed 3 nights in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Sonwara

The manager was entertaining a creadit to your company .Didn't like no evening meals available.
Stayed 1 night in Aug 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front of house was very friendly and chatted to my partner about his car. Made us feel very welcome, room was lovely and clean. Nice quiet hotel that makes you feel relaxed. We brought our dog and she wasn’t bothered by noise at all so that was a bonus.
Stayed 1 night in Jul 2023

8/10 Good

A

Liked: Cleanliness, staff & service, room comfort
The hotel needs a little TLC and perhaps renovation, but the staff were incredibly friendly and helpful. The room was ok, but the shower was not very powerful and the tv was super small and quiet.
Stayed 1 night in Jul 2023

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly convenint for the station, we got cheap taxi great free parking, rooms adequate but beds & bathroom rather small
Stayed 1 night in Jul 2023

8/10 Good

Yvonne Winifred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dalesgate Utley
Very good. Basic. Very clean towels changed daily. Good breakfast. Good range of teas in the room and at breakfast
Stayed 7 nights in Jun 2023

10/10 Excellent

Armando M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay!
Dalesgate was nothing fancy, but immaculately clean, very comfortable and the included breakfast was icing on the cake. Very reasonably priced.
Stayed 4 nights in May 2023

10/10 Excellent

Steven

Stayed 1 night in Apr 2023

4/10 Poor

Charles

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property, unfortunately, has seen better days. My room had missing vertical blinds and the bathroom had broken vertical blinds. Visible mould in the sealant around the bathroom window. Rusting radiators! Took an age to get hot water to the shower and then was only a dribble - very hard to shower. Large gap beneath the rom door let lots of light in and the doors slammed when let go - glad I had earplugs! The code was given to use for a self check in did not work so I had to call to be given a new code to get in the building. It was however cleaned well each day by the staff and the staff I saw at breakfast were friendly and the breakfast was ok.
Stayed 4 nights in Apr 2023

10/10 Excellent

Catherine

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Really nice friendly cosy hotel with great views out back over the Dales. Excellent breakfast. Great value
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dales Visitor
The hotel is on a main road and has access to free parking at the rear. I chose it because it was handy for the work I was doing in nearby Skipton. The room was very clean and was cleaned on a daily basis. The service was very good and I had a pleasant stay. I couldn't fault it for the price
Stayed 3 nights in Oct 2021

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff friendly, clean and comfortable rooms
Stayed 1 night in Oct 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy hotel. Very clean, good breakfast, helpful staff, nothing was too much.
Stayed 2 nights in Oct 2021

6/10 Okay

aseer

Business traveller
Liked: Cleanliness, staff & service
Great service however be aware it is tight in first floor rooms.
Stayed 1 night in Aug 2021

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dalesgate Hotel - highly recommended
Excellent one night stay, the room was spacious and very clean, giving that "homely" feeling. Continental breakfast was lovely. The car park is behind the building and despite of what some other feedbacks state, my SatNav had no problem and perfectly navigated me there. I definately stay at Dalesgate Hotel again, if I will be visiting the area in the future.
Stayed 1 night in Jul 2021

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Sajid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service
Great value
Stayed 1 night in Mar 2020

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good position to explore keightly
This property was very dated. However, the room was fine we had to step down into the bathroom. Which isn't very good in the middle of the night. The breakfast was very good and was the best part of the stay. The manager offered us to stay in the room until 12:00 2 hrs after the normal checkout time which was nice of him. Overall I rate this stay as a 8 out of 10.
Stayed 1 night in Mar 2020

2/10 Terrible

Jack, London

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty small rooms, awful location. Staff were rude and charge me more as they assumed my friend stayed when actually she just came to get me. Do not stay here
Stayed 1 night in Aug 2019

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
We only spent one night there, a very pleasant stay. If we were in that area again we would have no hesitation in booking again.
Stayed 1 night in Dec 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, nice breakfast. thought 10am checkout was a bit early.
Stayed 1 night in Dec 2019

8/10 Good

Terence

Stayed 2 nights in Nov 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Great location for Keighley and Skipton, right on the bus route. Close to Cliffe Castle and Steeton Hall. The bed was sumptuous and the room and bathroom were scrupulously clean. As a vegetarian, I had a good choice at breakfast and this did not rely on mock meat. The staff are friendly and helpful.
Stayed 2 nights in Oct 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Lovely place with everything we needed for our stay. Safe and very quiet considering it is on a main road.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
We had nice views from our room, it was clean as was the bathroom
Stayed 3 nights in Sep 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night sleep with a fantastic breakfast!! Close enough, but also far enough away from the town centre.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff and a good breakfast. No bad comments to make.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dalesgate
We visited the area for friends party nearby. The area is very scenic. Hotel was easy to find but car park is around the back and not noticeable when you arrive. We arrived a little early and were welcomed, check in very easy. Reception was helpful booking a taxi and giving us advice about local amenities. The hotel is a homely BnB. The room was clean, spacious, quiet and a really comfy bed. Refreshments were in the room. We did not use the bar. Breakfast was very tasty with plenty to eat. Scrambled egg was delicious. The staff were lovely. If we're in the area we would happily stay again.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff very helpful. Good food nearby. Good breakfast provided.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very reasonably priced lwith good facilities. Comfortable room and nice breakfast.
Stayed 1 night in May 2019

4/10 Poor

Gary

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2019