View from property

Reviews of Riverside Hotel

2.5 out of 5
Riverside Hotel
No.12, Henan 2nd Rd., Xinxing Dist., Kaohsiung

Reviews

7.8

Good

Rating 10 - Excellent. 69 out of 332 reviews" "
Rating 8 - Good. 158 out of 332 reviews" "
Rating 6 - Okay. 79 out of 332 reviews" "
Rating 4 - Poor. 23 out of 332 reviews" "
Rating 2 - Terrible. 3 out of 332 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Trina

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Reuben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much was great about the staff and facilities. Initially I wasn't given the room I paid for was the bathtub. When I brought it to the attention of the hotel they changed me hours later and it was amazing! I will stay there again and recommend it to everybody.
Stayed 4 nights in Sep 2023

6/10 Okay

KAZUMI

GOOD!
Stayed 1 night in Aug 2023

8/10 Good

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located clean inexpensive hotel a 5 min walk away from main train station, MTR and buses. Staff is very courteous. Decor dated, but given the price, it's more than acceptable. I have already recommended a friend to stay there.
Stayed 4 nights in Jan 2020
Response from 余副理 on Feb 2, 2020
Dear 感謝您的入住 謝謝

8/10 Good

KAI-CHIEH

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from 余副理 on Jan 14, 2020
Dear 感謝您的入住、謝謝

10/10 Excellent

yusan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location .
Stayed 4 nights in Nov 2019
Response from 余副理 on Nov 21, 2019
Dear 感謝您的入住 謝謝

10/10 Excellent

Herbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tow thumbs up!
Stayed 4 nights in Oct 2019
Response from 余副理 on Oct 18, 2019
Dear 感謝您的入住 謝謝

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and friendly staffs
It was a comfortable stay. Staff are welcoming and friendly. Room is clean and adequate. There is a bath tub, fridge and kettle too. Tv channels are international too. Sound proofing could be inferior, as i could hear guests checking out of their room in early morning . Overrall, it was a fantastic stay and it is easily accessible from the kaohsiung mrt station.
Stayed 2 nights in Jul 2019
Response from 余副理 on Jul 25, 2019
Dear 感謝您的入住、謝謝

8/10 Good

Rich

Liked: Cleanliness, staff & service, room comfort
Good location close to night market &train station
Pleasant stay in a good location near Kaohsiung train station. Comfortable beds and shower temperature, but the fridge and kettle didn't work.
Stayed 2 nights in Jul 2019
Response from 余副理 on Jul 9, 2019
Dear 感謝您的入住

8/10 Good

Nana, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is a little old, but totally acceptable. the staff are so friendly and check-in/check-out is fuss free. it is around 10-15 minutes walking distance from kaohsiung main station due to the ongoing construction at kaohsiung station itself. overall, the location is good. there is a few bus stations nearby, so it is totally not a problem for people who wants to take bus for sightseeing
Stayed 3 nights in Feb 2019
Response from 余副理 on Mar 14, 2019
Dear 感謝您的入住

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019
Response from 余副理 on Apr 2, 2019
Dear 感謝您的入住

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019
Response from 余副理 on Apr 2, 2019
Dear 感謝您的入住

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019
Response from 余副理 on Apr 2, 2019
Dear 感謝您的入住

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019
Response from 余副理 on Apr 2, 2019
Dear 感謝您的入住

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019
Response from 余副理 on Apr 2, 2019
Dear 感謝您的入住

4/10 Poor

Erik

Hotel rooms needs renoavtion everything is so old. Shower tub is so small I could even fit in. Found one cockroach last day in bathroom. But it is very close to train station this is only positive of this hotel.
Stayed 2 nights in Nov 2018
Response from 余副理 on Dec 3, 2018
Dear Thank you for your stay, your suggestions, we will improve

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Cleanliness
Old Style Hotel close to Main Station
The hotel is 5 minutes walk from Kaohsiung Main Station. Just be careful around the station as it doesn't look the safest place in Kaohsiung. Hotel staff could speak English and were friendly. Room was spacious with old style decor but clean and in good condition . WiFi wasn't working properly in room when I stayed. Overall ok hotel if looking to stay a night.

6/10 Okay

Verified traveller

Good.
I stayed only one night in this hotel, old building smoke smell like many of the hotels i stayed in Taiwan. excellent location, close to everything. It was ok.

6/10 Okay

Hin Lam

Disliked: Cleanliness

8/10 Good

Ashley, Auckland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is a little old and run-down, but it was very cheap.. so I'd say good value for the price paid. The bed would sway ever so slightly whenever you moved.

10/10 Excellent

peter, adelaide australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to ststion and night markets
economical but good value, great location in the centre of town

4/10 Poor

Yat Fung, hong kong

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
not bad for location
location is great but the hotel is a bit old i bit overpriced

6/10 Okay

Amer, Pakistsn

Liked: Room comfort
Disliked: Property conditions & facilities
somehow good
Good

8/10 Good

Hspexy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located budget hotel
Close to the railway and MRT station. Lots of shops within walking distance. Old fashioned hotel but in good condition. Wifi in our room was quite good (6th floor) and wifi was excellent in the lobby). Would stay here again (was our 2nd booking at the same hotel, as couldn't be bothered to go anywhere else)

8/10 Good

Hspexy, london

Liked: Cleanliness, staff & service
Great place to stay to be in the heart of the city
The hotel is quite old and the decor is dated, but the room is well maintained and clean; staff are friendly and efficient with check-in, although little English is spoken; standard amenities are provided and topped up daily; comfy bed; excellent location as Kaohsiung main station, MRT and Liuho night market are in walking distance (less than 10 mins on foot); on the negative side, there was no wifi in our room (7th floor), and there is only ONE bike available for guests to freely use (no good if there is more than one of you on the trip)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, reasonable service and staff
Reached early and room was not ready for check in, staff offered complimentary drinks to help beat the summer heat. Only point I thought should be brought to attention is the air-con seems somewhat weak, though it was fine for me.

6/10 Okay

Grace chan, Chan

Easy to access to MRT
Hotel is old, wifi provide in room, but not strong. MRT is nearby. Easy to access.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Taiwan_101, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort
Ok Place to stay
OK palce if you don't mind the run down condition. Location wise is quite near to the train station.

8/10 Good

SNC, Singapore

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old hotel, near train station
Nothing much is happening around the hotel but it is near both the train station and Metro which make connectivity excellent. Convenient to travel around the city and other cities in Taiwan. Hotel is old and need some renovation desperately.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pepe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to transit
Nice. I liked it. The wi-fi signal was not strong enough in my room. They gave me an ethernet cable to use. Problem solved. The location is close to the MRT/KRT station. Kaohsiung Main is the station name I believe. You can walk from the station with luggage if you know how to get there. I did not know, so I would up paying 100 TND (Taiwan New Dollar), to get there. It's about a couple blocks away.

8/10 Good

Tetsushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リーズナブル。
Stayed 3 nights in May 2024

6/10 Okay

Rey pon

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2024

8/10 Good

yuichi

Disliked: Cleanliness
3泊泊まりました。高雄駅からでも美麗島駅からも徒歩圏内なので交通の便はかなりよいです。ただ施設は古く、水廻りもあまり良いとは言えませんでした。 値段相応のビジホです
Stayed 3 nights in May 2024

6/10 Okay

TSUYOSHI

部屋が広い
Stayed 1 night in Apr 2024

8/10 Good

Shoya

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

SHUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安くて快適です。
高雄駅から徒歩5分レベル。ここを起点にYoubikeやMRTで何処へでもいけます。 部屋は値段通りですが、男の一人旅なら十分です。でもタオルは日数分ほしかったな。 日中は日本語ができる人がカウンターにいて必要なやり取りもスムーズでした(華語で話したかった)
Stayed 2 nights in Feb 2024

6/10 Okay

TAKAYUKI

この価格で泊まることができるのだから、いうまでもない
Stayed 2 nights in Feb 2024

10/10 Excellent

Peihsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點臨近高雄火車站,可步行至六合夜市,有單人住宿房間,非常合理的房價,以住宿過多次。
Stayed 3 nights in Feb 2024

8/10 Good

PEI LIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

masami

Stayed 1 night in Jan 2024
Response from 金馬大飯店 on Feb 4, 2024
こんにちは、こちらはRIVERSIDE HOTELです、当ホテルにご宿泊いただき誠にありがとうございます、当ホテルで改善すべき点をお聞かせください、改善するために最善を尽くします、ありがとうございました

10/10 Excellent

HSIU CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大致都不錯,只是隔音不好
Stayed 1 night in Jan 2024

6/10 Okay

Fuki

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
フロントや清掃の方、皆さん優しくて良かったです。設備は古く、水回りもあまり清潔ではなく、女子旅には厳しいですが潔癖な方でなければいけるかも…
Stayed 3 nights in Dec 2023

8/10 Good

SATOSHI

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

YOUNGHOE

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

YOUNGHOE

Disliked: Cleanliness, staff & service, property conditions & facilities
이가격에 그냥저냔
아주 오래된 모텔 이지만 가오슝 역과 포모사 역 가까워요.
Stayed 1 night in Jan 2024