The SureStay Plus by Best Western in Blue Springs looks great online, however, when we arrived, we were anything but impressed. The parking lot had about 2” of ice built up which caused us to slip and fall multiple times trying to get from our car to the hotel. Once we entered the hotel, we were told that we would be on the 3rd floor, which is the pet friendly floor, despite us not having any pets. The walk to our room was absolutely disgusting due to the overwhelming odor of kitty litter, and we were disturbed by the noise of a dog barking on multiple occasions. In our room, there was dirt in the bed as well as a broken dresser drawer, and the heater would not turn off the entire time we were there resulting in us having to sleep with the window open in -10* temperatures just to not overheat. Be sure to read the description as well, as the hotel does not include a comforter or anything beyond bed sheets. Had we not been so uncomfortably hot, we would have been extremely cold due to the lack of bedding. Do yourself a favor, and pick a different hotel to stay in.