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Reviews of Fairfield Inn By Marriott Kansas City Airport

2.5 out of 5
Fairfield Inn By Marriott Kansas City Airport
11820 Nw Plaza Cir, Kansas City, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1003 reviews" "
Rating 8 - Good. 257 out of 1003 reviews" "
Rating 6 - Okay. 67 out of 1003 reviews" "
Rating 4 - Poor. 40 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Love the exercise area and convenient location to the airport.
Stayed 1 night in May 2024
Response from Kayla on May 22, 2024
Thank you so much! We hope to see you again :)

6/10 Okay

Pamelia

Travelled with family
The bathroom floor was sticky and I requested that it be cleaned as we left the hotel for the day. When we returned the floor had been somewhat cleaned but the towel that we left on the floor was still there and nothing else in the room had been cleaned. Not going to return to this property
Stayed 2 nights in May 2024
Response from Kayla on May 22, 2024
Thank you for all of your feedback.

10/10 Excellent

Brittney, Mooresville

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Kayla on May 22, 2024
Thank you so much for your review!

10/10 Excellent

Frederic

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The only little issue we had was small pieces of trash on our room floor!
Stayed 1 night in May 2024
Response from Kayla on May 20, 2024
Thank you so much for your feedback!

10/10 Excellent

Erwin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in friendly staff efficient shuttle service
Stayed 1 night in May 2024
Response from Kayla on May 19, 2024
Thank you for your review! We hope to see you again :)

10/10 Excellent

Ying, Manhattan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in May 2024
Response from Kayla on May 19, 2024
Thank you very much!

10/10 Excellent

Beth

Liked: Amenities
Great staff, clean and excellent gym!
Stayed 1 night in May 2024
Response from Kayla on May 19, 2024
Thank you so much for your review!

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The shuttle service to and from the airport was prompt. The outside of the building could use some cleaning up and landscaping, but inside was clean.
Stayed 1 night in May 2024
Response from Kayla on May 20, 2024
Thank you for all of your feedback. We hope to see you again :)

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close to highways
Stayed 2 nights in May 2024
Response from Kayla on May 14, 2024
Thank you for your feedback!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The person at the front desk was friendly, helpful and efficient. The shuttle was perfect - they picked me up after dropping off the rental car and drop us off the next morning for our flight. The room was clean, new and comfortable!
Stayed 1 night in May 2024
Response from Sasha Gelatt on May 15, 2024
Thank you for staying with us here at the Fair Field Inn, Kansas City Airport. We hope you had a comfortable stay with und appreciate your kind feedback. We look forward to seeing you again. Thank you.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and convenient for early morning flight!
Stayed 1 night in May 2024
Response from Kayla on May 14, 2024
Thank you so much! We were glad to have you with us!

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there to sleep but pleasantly surprised that we were able to grab a bagel at 4am on our way out the door.
Stayed 1 night in May 2024
Response from Kayla on May 14, 2024
Thank you so much for your review! We hope to see you again in the future :)

10/10 Excellent

Rodney, North Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We seldom go wrong when choosing a Fairfield Inn for our stay. This time was no different. Close to the airport and easy access to other amenities.
Stayed 2 nights in May 2024
Response from Kayla on May 14, 2024
Thank you so much for all your kind words! We were lucky to have you with us and hope to see you again :)

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kayla on May 11, 2024
Thank you so much for your review!

10/10 Excellent

jalil abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sasha Gelatt on May 7, 2024
Thank you for your positive scores, we hope you had a comfortable stay with us and look forward to having you back very soon!

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Everything!
Stayed 1 night in Apr 2024
Response from Kayla on May 6, 2024
Thank you so much for your review!

8/10 Good

sydney

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 1 night in Apr 2024
Response from Sasha Gelatt on May 5, 2024
Thank you for your positive scores, we hope you see you again!

10/10 Excellent

Maggie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, even though there was a ton of kids, my room was quiet.
Stayed 1 night in Apr 2024
Response from Kayla on Apr 28, 2024
Thank you for your feedback! We hope to see you again :)

10/10 Excellent

S M

Stayed 1 night in Apr 2024
Response from Kayla on Apr 28, 2024
Thank you for your review!

10/10 Excellent

Brittainy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024
Response from Sasha Gelatt on Apr 25, 2024
Thank you for staying with us here at the Fair Field Inn, Kansas City Airport. We hope you had a comfortable stay with us and look forward to having you back!

10/10 Excellent

Amanda, Arlington

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very kind and willing to go above and beyond. The facility was clean and the room was very nice. The shuttle drivers were all amazing as well!
Stayed 1 night in Apr 2024
Response from Sasha Gelatt on Apr 23, 2024
Thank you for staying with us here at the Fair Field Inn, Kansas City Airport. We are happy to see you had a comfortable stay with us and look forward to having you stay with us again. Thank you.

2/10 Terrible

Luther

Business traveller
Liked: Cleanliness, property conditions & facilities
My stay was not good due to noise. I checked in and left a 4 am appointment to ride the shuttle to the airport. The clerk on duty assigned me to a floor with a bunch of kids I assume. There was a dance team staying there. At 11:30 pm, I was woken up by a father and son arguing outside their room. I guess they didn't want to disturb the people in their room? Not sure their reasoning for their very loud talking outside my door. Then I finally went back to sleep and was woken up at 1:41 am again with something that sounded like pounding on the doors or ceiling. I could hear it over my white noise. I couldn't tell where it was coming from, but someone was partying. I called the front desk both times. SHe did nothing because she was alone. She couldn't just leave her desk to figure it out. Very miserable night.
Stayed 1 night in Apr 2024
Response from Sasha Gelatt on Apr 23, 2024
Thank you for staying with us here at the Fair Field Inn, Kansas City Airport. I am sorry to hear that you had a long night when it comes to noise outside your room. I have reached out to my team regarding better ways in dealing with guests who are being too loud and how to approach that situation in a delicate matter. We do hope the next time you travel through that you try and give us another chance. We hope you had a safe travel home.

10/10 Excellent

sydney

Liked: Cleanliness, property conditions & facilities
great hotel very convenient if you have to get a very early flight
Stayed 1 night in Apr 2024
Response from Kayla on Apr 21, 2024
Thank you so much! We were glad to have you with us :)

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find
Stayed 1 night in Apr 2024
Response from Sasha Gelatt on Apr 16, 2024
Thank you for staying with us here at the Fair Field Inn, Kansas City Airport. We hope you enjoyed your stay and look forward to having you again!

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was exceptional & the room was very clean & comfortable. The shuttle to the airport was so appreciated. However there was a large plastic bag and big laundry cart both full of dirty linens in the hallway that we passed by each time we came and went from our room - they both remained there from the time we arrived Wednesday afternoon and left Thursday morning.
Stayed 1 night in Apr 2024
Response from Sasha Gelatt on Apr 11, 2024
Thank you for staying with us here at the Fair Field Inn Kansas City Airport. We are so happy you enjoyed your stay with us and do apologize for the remains you saw in the hallway, and has been brought to our house keeping managers attention. We do hope to see you again very soon!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kayla on Apr 7, 2024
Thank you for your review!

10/10 Excellent

Jedidiah, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sasha Gelatt on Apr 5, 2024
Thank you for your positive scores! We hope you had a great stay here at the Fair Field Inn, Kansas City Airport. We look forward to having you stay with us again!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Clean, comfortable room.
Stayed 2 nights in Mar 2024
Response from Sasha Gelatt on Apr 2, 2024
Thank you for your feedback! we truly are glad you had such a comfortable experience with us and hope to have you back again very soon!

10/10 Excellent

Stephen t

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff and airport shuttle.
Stayed 1 night in Mar 2024
Response from Sasha Gelatt on Apr 2, 2024
Thank you for your generous feedback, we appreciate you taking your time and giving that to us. We look forward to seeing you again!

8/10 Good

matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good
Stayed 1 night in Mar 2024
Response from Sasha Gelatt on Apr 2, 2024
Thank you for your thoughtful feedback. We hope you had a wonderful stay with us and do hope to see you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was new and very clean. The breakfast was great, with plenty of options.
Stayed 1 night in Mar 2024
Response from Sasha Gelatt on Mar 29, 2024
Thank you for your positive feedback. We are glad to hear you had a comfortable stay and look forward to having you stay with us again!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We did not seek to use shopping, dining or other unmarked options
Stayed 1 night in Mar 2024
Response from Sasha Gelatt on Mar 29, 2024
Thank you for choosing to stay with us and do hope you had a comfortable stay. We hope you have you back soon!

8/10 Good

Raven

Stayed 2 nights in Mar 2024
Response from Kayla on Apr 21, 2024
Thank you for your review!

10/10 Excellent

Markida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodeled bathroom showers
Stayed 2 nights in Mar 2024
Response from Kayla on Mar 26, 2024
Thank you so much for your review! We hope to see you again :)

10/10 Excellent

Venkat Ramana Reddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Christy Dockery on Mar 22, 2024
Thank you for the 5 out of 5 review. We are glad you enjoyed your experience at our hotel. Hope to see you again!

6/10 Okay

Kevin

Stayed 5 nights in Mar 2024
Response from Kayla on Apr 7, 2024
Thank you for your feedback!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is wonderful. She was very polite and helpful. This was one of the better stays at a Fairfield I’ve had and I’ve always enjoyed this chain.
Stayed 1 night in Mar 2024
Response from Kayla on Mar 18, 2024
Thank you so much for all your kind words! We were lucky to have you with us :)

10/10 Excellent

Sheryl

Stayed 1 night in Mar 2024
Response from Kayla on Apr 7, 2024
Thank you for your review!

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to airport. Easy check in and check out. Nice room.
Stayed 1 night in Mar 2024
Response from Christy Dockery on Mar 14, 2024
Thank you for the 5 out of 5 review. We are glad you enjoyed your stay. Hope to see you again!

8/10 Good

Stacia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kayla on Mar 15, 2024
Thank you for your review!

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk person when we checked in was awesome.
Stayed 1 night in Mar 2024
Response from Christy Dockery on Mar 14, 2024
Thank you for the 5 out of 5 review. We are glad you enjoyed your stay. Hope to see you again!

8/10 Good

Brooke

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Staff & service
The property gave me a low quality moldy room
Stayed 1 night in Mar 2024
Response from Kayla on Mar 12, 2024
All of our guest rooms were very recently renovated. So I am disappointed to hear that your room was not to your liking. I will research further to ensure our rooms stay fresh and new!

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean hotel with a great staff!!
Stayed 1 night in Mar 2024
Response from Kayla on Mar 12, 2024
Thank you so much for your review!

10/10 Excellent

Alice

Travelled with partner
Great
Stayed 1 night in Mar 2024
Response from Christy Dockery on Mar 11, 2024
Thank you for the 5 out of 5 review. We are glad you enjoyed your experience at our property. Hope to see you again!

10/10 Excellent

Raymond, Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cordial Staff, Clean and Comfortable ...
Stayed 1 night in Mar 2024
Response from Kayla on Mar 6, 2024
Thank you very much for your review! We were lucky to have you with us :)

10/10 Excellent

TIMOTHY Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant place to reside.
Stayed 1 night in Jan 2024
Response from Kayla on Mar 6, 2024
Thank you so much for your review! We hope to see you again :)

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable.
Stayed 1 night in Feb 2024
Response from Kayla on Feb 26, 2024
Thank you for your feedback :)

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities
Super sweet front desk staff and easy, quick check in. Room was clean a quiet. Highly recommend!
Stayed 1 night in Feb 2024
Response from Kayla on Feb 26, 2024
Thank you so much for those kind words! We appreciate you and hope to see you again :)

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Kayla on Feb 22, 2024
Thank you for your review!

4/10 Poor

karen

Liked: Cleanliness, property conditions & facilities
Loud
Most of the staff was friendly, rooms were clean. However, we were in the room over the front sliding doors and we could feel them and hear them opening and closing CONSTANTLY the entire day and night. I called and was told it was them working and it would stop soon but it was all night. Didn’t sleep much.
Stayed 1 night in Feb 2024
Response from Kayla on Feb 22, 2024
Thank you for your feedback! We will reach out to the maintenance team so that we can resolve this issue to ensure it does not occur again