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Reviews of Crossroads Hotel

4 out of 5
Crossroads Hotel
2101 Central St, Kansas City, MO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 834 out of 1001 reviews" "
Rating 8 - Good. 101 out of 1001 reviews" "
Rating 6 - Okay. 35 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in May 2024

10/10 Excellent

Nancee, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel
Stayed 1 night in May 2024
Response from Mikel Ruder on May 22, 2024
Thank you for the 5 star review!

10/10 Excellent

Leah, Saint Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and details were nice and the people were great.
Stayed 2 nights in May 2024
Response from Mikel Ruder on May 22, 2024
Thank you for the 5 star review! We hope to see you back again soon!

10/10 Excellent

Jeanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. It had everything we were looking for.
Stayed 4 nights in Mar 2024
Response from Mikel Ruder on May 22, 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay.

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta bar staff
Stayed 1 night in Mar 2024
Response from Mikel Ruder on May 22, 2024
Thank you for the 5 star review!

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crossroads Hotel is in a great area. It is a 5 minute walk to the Streetcar. Lots of restaurants around. The room we stayed in was beautiful and very clean. Beds and pillows were very comfy. We got upgraded to an atrium room because our standard room had not been cleaned. Unfortunately, they had a wedding reception in the atrium that was very loud until 11pm. The bar was also very loud. If you plan to stay at the hotel on the weekend, I would suggest reserving a room as far away as you can get from the atrium and the bar.
Stayed 1 night in May 2024
Response from Mikel Ruder on May 22, 2024
Thank you for staying with us. We apologize for the noise issues you experienced during your stay that disrupting your sleep. We will be sure to use this feedback to make improvements for all of our future guests. We hope to see you back again!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior of the hotel is amazing-my room was beautiful, clean and quiet….all of the staff I encountered were gracious and exhibited midwestern hospitality. I will return.
Stayed 1 night in Apr 2024
Response from Mikel Ruder on May 22, 2024
Thank you for the amazing review! We are glad you enjoyed your stay from the rooms to the customer service. Come back and see us again soon!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mikel Ruder on May 22, 2024
Thank you for the 5 star review!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun relaxing type atmosphere.
Stayed 1 night in Jan 2024
Response from Mikel Ruder on May 1, 2024
Thank you for the 5 star review! Hope to see you back again soon!

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! All the amenities, convenient and beautiful.
Stayed 1 night in Feb 2024
Response from Mikel Ruder on May 1, 2024
Thank you for staying with us! Come back and see us again soon!

10/10 Excellent

Jessica

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mikel Ruder on May 1, 2024
Thank you for the 5 star review!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 2 nights in Mar 2024
Response from Mikel Ruder on May 1, 2024
Thank you for the 5 star review!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Mikel Ruder on May 1, 2024
Thank you for the 5 star review!

10/10 Excellent

Chace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mikel Ruder on May 1, 2024
Thank you for the 5 star review!

10/10 Excellent

Julio

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great and will be the place I stay moving forward when I visit KC
Stayed 2 nights in Apr 2024
Response from Mikel Ruder on May 1, 2024
Thank you for the 5 star review! We can't wait to welcome you back again soon.

10/10 Excellent

Daryian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mikel Ruder on May 1, 2024
Thank you for the 5 star review!

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space is BEAUTIFUL, the staff are extremely kind and welcoming and the food is amazing! I will only stay here moving forward when I visit Kansas City! You guys are doing an amazing job!
Stayed 2 nights in Apr 2024
Response from Mikel Ruder on May 1, 2024
Thank you for the 5 star review! We are glad to hear you enjoyed all aspects of your stay with us and cannot wait to see you back again soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mikel Ruder on May 1, 2024
Thank you for the 5 star review!

10/10 Excellent

Allyson

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally friendly! Rooms super clean
Stayed 2 nights in Apr 2024
Response from Mikel Ruder on Apr 15, 2024
Thank you for the 5 star review! Come back again soon!

10/10 Excellent

Stephanie

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Mikel Ruder on May 1, 2024
Thank you for the 5 star review!

10/10 Excellent

Galina, federal way

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing but weekend nights were little loud till midnight for the inside room that we had. Didnt know that they dont clean every day either. But loved comfortable beds and decor.
Stayed 2 nights in Apr 2024
Response from Mikel Ruder on Apr 15, 2024
Thank you for the 5 star review! We do offer stayover service upon request, and I am sorry this was not properly explained to you upon arrival. Hope to see you back again soon!

10/10 Excellent

George E

Travelled with partner
Liked: Property conditions & facilities
This is a “theme” hotel in a former industrial section of Kansas City. Its appeal to young people in its lounge layout and associated excellent restaurant is obvious in the crowds they attract. The staff in all parts of the facility from the valet parking and front desk to wait staff and room service is excellent.
Stayed 5 nights in Apr 2024
Response from Mikel Ruder on Apr 15, 2024
Thank you for the amazing review! We are glad you enjoyed all aspects of your stay, in particular the customer service your received. Hope to see you back again soon!

10/10 Excellent

Georgia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful hotel, tendy vibe, comfortable rooms.
Stayed 1 night in Apr 2024
Response from Mikel Ruder on Apr 15, 2024
Thank you for the 5 star review! Come back and see us again soon!

8/10 Good

Charles, Andover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Mikel Ruder on Apr 15, 2024
Thank you for staying with us!

10/10 Excellent

Megan, west point

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel!
Stayed 1 night in Apr 2024
Response from Mikel Ruder on Apr 15, 2024
Thank you for the 5 star review!

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy property in the Arts District. Everyone very friendly and helpful. Very comfortable and attractive rooms. Very nice bar and recreation area.
Stayed 4 nights in Mar 2024
Response from Mikel Ruder on Apr 15, 2024
Thank you for staying with us! We are glad you enjoyed your stay from the staff to the rooms and bar. Hope to see you back again soon!

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Crossroads Hotel is my go-to when staying in Kansas City. I cannot recommend it enough.
Stayed 1 night in Mar 2024
Response from Mikel Ruder on Apr 2, 2024
Thank you for the 5 star review! We are glad you enjoyed your stay and hope to see you back again soon!

10/10 Excellent

April, Plainfield

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here in a month and I like how modern the facility is. Also appreciate the ease of check in.
Stayed 1 night in Mar 2024
Response from Mikel Ruder on Apr 2, 2024
Thank you for staying with us! We are glad you enjoyed your stay and hope to see you back again soon!

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful and comfortable place. The shower is fantastic. The in-room snacks and drinks are great for getting back late from a day out.
Stayed 1 night in Mar 2024
Response from Mikel Ruder on Apr 2, 2024
Thank you for staying with us! We are glad you enjoyed the stay from the mini bar offerings to the shower. Come back and see us again soon!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff and easy access
Stayed 1 night in Mar 2024
Response from Mikel Ruder on Apr 2, 2024
Thank you for staying with us!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mikel Ruder on Apr 2, 2024
Thank you for the 5 star review!

10/10 Excellent

Brody

Stayed 1 night in Mar 2024
Response from Mikel Ruder on Apr 15, 2024
Thank you for the 5 star review!

10/10 Excellent

Shawn, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, good food and drinks.
Stayed 4 nights in Mar 2024
Response from Mikel Ruder on Apr 2, 2024
Thank you for the 5 star review! We are glad you enjoyed the hotel and outlets. Come back and see us again soon!

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute hotel with lots to offer. The rooms are clean and cozy, and the beds are very comfy.
Stayed 1 night in Mar 2024
Response from Mikel Ruder on Apr 2, 2024
Thank you for staying with us! We are glad you enjoyed everything from the beds to the cleanliness. Hope to see you back again soon!

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place. i will surely stay here again.
Stayed 4 nights in Mar 2024
Response from Mikel Ruder on Mar 22, 2024
Come back and see us again soon!

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying here for a night. Super cool and clean property. Worth every bit of the splurge for the atmosphere. We had drinks at the lobby bar the first night and breakfast the next morning and it was all wonderful.
Stayed 1 night in Mar 2024
Response from Mikel Ruder on Mar 22, 2024
Thank you for staying with us! We are glad to hear that you enjoyed your stay and your experience in our outlets. Come back and see us again soon!

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent; super friendly, prompt and knowledgeable. They were very helpful pointing us toward recommended venues nearby. We enjoyed the dim, minimalist aesthetic. Cozy yet clean, modern and hip. Nice bar area and cocktails were top notch. The building layout requires walking around the atrium, so not super convenient. The rooms are a bit small but everything feels nice, modern, clean and well maintained. I enjoyed the little bar cabinet and offerings inside. Valet is almost required since parking is otherwise sparse. The parking lots are all outside and don’t seem super secure, but that wasn’t an issue. Walkable area with plenty to do nearby within a few blocks, just not in the immediate vicinity. We will stay again and try Lazia next time.
Stayed 1 night in Mar 2024
Response from Mikel Ruder on Mar 22, 2024
Thank you for staying with us! We are glad you enjoyed your stay with us and appreciate you taking the time to leave us feedback from your experience. We can't wait to welcome you back again soon, you will love Lazia!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mikel Ruder on Mar 22, 2024
Thank you for the 5 star review!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Mikel Ruder on Mar 22, 2024
Thank you for the 5 star review!

8/10 Good

Mark

Stayed 1 night in Mar 2024
Response from Mikel Ruder on Apr 15, 2024
Thank you for staying with us!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great KC stay! Excellent on-site amenities and great nearby bars & restaurants.
Stayed 1 night in Jan 2024
Response from Mikel Ruder on Mar 22, 2024
Thank you for the 5 star review! We are glad you enjoyed your stay and hope to see you back again soon!

10/10 Excellent

Kayla, Derby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been my FAVORITE plave I have stayed in KC this far. The atmosphere, the people, literally everything is perfect. Wish there was a better parking situation but their valet was top tier and the friendliness if the staff was unbeatable. 10/10
Stayed 2 nights in Mar 2024
Response from Mikel Ruder on Mar 22, 2024
Thank you for staying with us! We appreciate you taking the time to leave us such an amazing 5 star review! Come back and see us again soon!

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs microwaves and windos
Stayed 1 night in Mar 2024
Response from Mikel Ruder on Mar 22, 2024
Thank you for staying with us! We appreciate the feedback on some of the amenities that you felt were missing. We have interior and exterior rooms, so while all our rooms have windows, some are to the interior atrium.

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and fun area
Stayed 2 nights in Mar 2024
Response from Mikel Ruder on Mar 22, 2024
Thank you for the 5 star review!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Mar 2024
Response from Mikel Ruder on Mar 22, 2024
Thank you for the 5 star review!

10/10 Excellent

DuJaun Shaquan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved my stay, i will be back!!
Stayed 2 nights in Feb 2024
Response from Mikel Ruder on Mar 3, 2024
Thank you for the 5 star review! Can't wait to welcome you back!

10/10 Excellent

Stephen

Stayed 2 nights in Feb 2024
Response from Mikel Ruder on Mar 3, 2024
Thank you for the 5 star review!

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mikel Ruder on Mar 3, 2024
Thank you for the 5 star review!

8/10 Good

Paula

Stayed 1 night in Feb 2024
Response from Mikel Ruder on Mar 22, 2024
Thank you for staying with us!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nc
Stayed 1 night in Feb 2024
Response from Kelly M - Guest Services Manager on Feb 25, 2024
Hi David, thank you for the 5/5 scoring. Come back soon!