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Reviews of Comfort Suites Jonesboro University Area

2.5 out of 5
Comfort Suites Jonesboro University Area
3404 Access Rd, Jonesboro, AR

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 840 reviews" "
Rating 8 - Good. 245 out of 840 reviews" "
Rating 6 - Okay. 74 out of 840 reviews" "
Rating 4 - Poor. 41 out of 840 reviews" "
Rating 2 - Terrible. 33 out of 840 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Disliked: Cleanliness
Bathtub wouldn't drain. Continental breakfast was subpar. Overall, the room was aboit average. I was surprised at the good rating this hotel had.
Stayed 4 nights in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and made my stay enjoyable. I did try to ask for a later checkout time and I was unable to get that but still the food was good and it felt quiet and comfortable. Nice beds and pool.
Stayed 1 night in May 2024

10/10 Excellent

Renae, Janesville

Liked: Cleanliness, staff & service, property conditions & facilities
Kind of a weird location...
Stayed 1 night in Apr 2024

8/10 Good

Renae, Janesville

Liked: Cleanliness, staff & service
Overall it was great for an overnight stop. However one of my reasons for booking it was the pool and was informed once I got there it was unavailable.
Stayed 1 night in Apr 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was ok. But the rooms where not as clean as I expected. We had to leave one room because the bathroom tub had either dirt or rust in it. So they sent us to another room and the tub wasn’t any better. We also found a few dead bugs one laying on the bed. Now the staff was nice a that’s a plus.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Big room. Clean. Comfortable beds. And free breakfast with a very good selection.
Stayed 1 night in Apr 2024

8/10 Good

Nikki

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean rooms, comfortable beds, accommodations exactly as expected for the price point per night
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was just like the pictures.
Stayed 1 night in Apr 2024

10/10 Excellent

Taudra J

Liked: Cleanliness, staff & service, property conditions & facilities
Everything were Amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is incredible, very nice and friendly I am definitely staying here again. My son is going to be playing football at Arkansas State and they made us feel at home!!!! Keith
Stayed 4 nights in Apr 2024

10/10 Excellent

Chanita

Stayed 1 night in Mar 2024

6/10 Okay

Charles

Travelled with family
Liked: Staff & service
It was just an average stay. Elevator floor and buttons were sticky for the 2 days we were there.. Our floor ice machine didn't work.. breakfast was good. There was lots of little cleanliness issues.. stains on carpet and bed, lint trap in dryer was gross... when employees were leaning they should of been cleaning...
Stayed 1 night in Mar 2024

10/10 Excellent

Loutangela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

MD SHAKHAOWAT HOSSAIN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Liesel

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and hotel, comfortable beds, hot water, heated indoor pool, breakfast: eggs, sausage, toast, cereals, yogurts provided. Hot coffee in lobby in the mornings. We definitely enjoyed our stay!
Stayed 1 night in Mar 2024

4/10 Poor

Brittany

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud. Bed was terrible. Not shown as in pictures. Dirty. Lack of parking. Could only use main door.
Stayed 1 night in Mar 2024

6/10 Okay

jennifer

Stayed 1 night in Mar 2024

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Mar 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Larry

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors felt like they were to thin could of had better blankets
Stayed 1 night in Feb 2024

10/10 Excellent

brittney

Stayed 1 night in Feb 2024

6/10 Okay

Misty

Liked: Staff & service
Was not super clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Rene

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Feb 2024

10/10 Excellent

Jill

Stayed 2 nights in Feb 2024

10/10 Excellent

Gino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutiful room very clean and amazing customer service I recommend to everyone excellent customer service I give it a 10. Excellent
Stayed 7 nights in Jan 2024

10/10 Excellent

Lee

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, amazing breakfast, definitely recommend 5/5 all around, will definitely be back
Stayed 1 night in Feb 2024

8/10 Good

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 1 night in Feb 2024

10/10 Excellent

Cheryl

Stayed 1 night in Jan 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and safe.
Stayed 1 night in Jan 2024

10/10 Excellent

Luis

Stayed 1 night in Jan 2024

10/10 Excellent

CINDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Susan

Stayed 1 night in Jan 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Roderica

Liked: Amenities
Best hotel in Jonesboro that i have stayed in. The WiFi is great and connects to all devices. The staff are friendly and the breakfast is GREAT. I definitely will be staying again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Friendly staff. Will stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Armilitia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT EXPERIENCE
Great experience. Hotel room was clean and the staff was friendly. Warm breakfast could be better and more accommodating for everyone. Only offered pork sausage or ham which we do not eat. Please consider adding a chicken or turkey product to warm breakfast. Overall, hotel is great!
Stayed 4 nights in Dec 2023

10/10 Excellent

Whit

Liked: Cleanliness, staff & service, room comfort
Will stay again
Clean friendly service close to amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Angela

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Shower tiles damage it, shower rod bend, waiting for hot water about 15 min. Paint peel off by the shower. That is worse room ever.
Stayed 1 night in Dec 2023

6/10 Okay

Joe

Little disappointing
Need new shower head and GFI kept shutting down the heat and air. A little disappointed. Phone did not work. Room 208.
Stayed 1 night in Dec 2023

8/10 Good

Edgar

Liked: Cleanliness, property conditions & facilities, room comfort
Great room but expected a walk-in shower when I booked an accessible room.
Stayed 1 night in Dec 2023

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
The staff was rude and the accommodations were sub-par
Stayed 4 nights in Dec 2023

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The room smelled moldy. Bed was wayyy too soft and old. Like my husband and I fell/gravitated to the middle. Breakfast was disgusting. Started knocking on rooms around 8am for house keeping. I was there for my grandmother’s funeral. Never will stay here again. Waste of my money. Coffee was bad. Had to go somewhere else for food and coffee.
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Undria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Nice size rooms. Overall excellent stay!
Stayed 2 nights in Nov 2023