Staff at the hotel were generally nice but the good pretty much stops there. 4 elevators for 21 floors and only 2 work. No stairs accessible from first our second floor apparently. The building just feels like a fire safety hazard waiting to happen. Not to the most inportant part, the rooms.. One word MUSTY. The room had a horrible musty smell. The AC definitely did not work, it was 75 and we set it to 63 we came back like 6 hours later and it was only at 73. Because of the humidity the smell is just horrible. The room gathers condensation on things and its overall just horrible. It makes the whole room, while it may actually be clean feel very very dirty and moldy. For me it was probably my worst hotel stay ever. If your coming up to that area for a trip during the summer i wouldnt DEFINITELY go somewhere else. Read the other reviews like I failed to do so and youll see this is an ongoing problem.