All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I paid for a king-size bed but got a queen/full-size bed. The room was small, and the toilet was broken. It wouldn't refill the tank without jiggling the hand. When I arrived Friday night, 2/16, the lady at the front desk was very nice and helpful. The lady at the front desk was pleasant but not helpful.
Joshua
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 19, 2024
Hello Joshua, Thank you for sharing your stay experience. We apologize for any issues you had and I have shared your comments with our leadership team to ensure similar issues do not occur in the future.
Room we were given at check in had dirty sheets and stained mattresses. We asked to change rooms and the next room was cleaner. I asked for a bus schedule and they gave me a print out from 2021 that was no longer accurate.
Shannon
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 16, 2024
Hello Shannon, Thank you for your review. We apologize for any issues you had during your stay. I have already reviewed your comments with our team to ensure they are addressed immediately. Thank you again.
Clean and comfortable place. My only gripe is that I showered in the middle of the night and it was like warm. Not sure why that was because it was hot during the day.
Duncan
Stayed 2 nights in Dec 2023
Response from Hotel Management on Jan 8, 2024
Hello Duncan, Thank you for the feedback and we will make sure to address this as soon as possible. Otherwise, we are glad you had a great stay!
The staff was incredible and tried to do everything possible to help us make our trip perfect every step of the way! Having the bus stop right behind the hotel was definitely a huge plus!!!
Jaimie
Stayed 7 nights in Dec 2023
Response from Hotel Management on Jan 8, 2024
Hello Jaimie, We are so glad you stayed with us! Our staff is amazing, and we are very happy we had the privilege of helping you during your stay!
6/10 Okay
Pamela
Travelled with family
Jan 2, 2024
Liked: Staff & service
We had high hopes for staying at this hotel for our frequent NYC trips since our usual go to Embassy Suites around the corner is under new ownership. It was ok at best. It took us a good 5 minutes to get in to our room with a faulty scanner on the door. The ice machine on our floor was broke. The heater/fan/ac made a random clicking nose throughout the night. The handheld shower holder was broken so it was directing water below your belly button unless you held it the entire time. And finally…. There was little to no hot water for a shower in the evening or the morning. It was barely lukewarm. Very disappointing.
Pamela
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 5, 2024
Thank you Pamela for sharing your review. We have taken not of your comments and will share them with the leadership team. We hope to see you again soon!
Hello Leandra, Thank you for sharing your review and we are very happy to see that you loved your stay!
2/10 Terrible
Naresh
Dec 26, 2023
Naresh
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 16, 2024
Hello Naresh, Thank you for sharing your review and choosing to stay with us. We are disappointed you did not have the best possible stay with us. Although there are no details in your review, I will share your experience with the leadership team in an effort to improve. Thank you.
Response from Hotel Management Team on Dec 18, 2023
We, Thank you for your feedback!! It's great to hear that you had an enjoyable stay.!! Your business is very important to us!! We're looking forward to having you back with us again!!
Hello Charissa, We are gad to see that you loved your stay! We hope you have a wonderful holiday season and look forward to seeing you again soon!
8/10 Good
Xin
Dec 15, 2023
Xin
Stayed 1 night in Nov 2023
Response from Hotel Management on Dec 18, 2023
Hello Xin, Thank you for staying with us and taking the time to share your review. We are pleased to see that you enjoyed your stay and we hope to see you again soon!
They were very good.
Front desk held all my packages
No fuss or any issues.
Paid cash no headaches.
Cleaning staff was very attentive.
Keep up the good job.
Very good location
Jean-Pierre
Stayed 7 nights in Dec 2023
Response from The Management Team on Dec 15, 2023
On behalf of the entire Management Team here, we thank you, for choosing our hotel and are delighted to hear that you had a great stay!! We're looking forward to seeing you again!!
Staying for a night. Checked in, parked behind the hotel. The traffic outside is noisy.
Jill
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 9, 2023
Hello Jill, Thank you for your review. The hotel is located in a relatively busy area; however, with our location being so close to so many attractions such as NYC, Metlife Stadium and the American Dream, this is unfortunately unavoidable. We appreciate your feedback and hope to have you as our guest again soon!
On behalf of the Management Team here at the Courtyard by Marriott Secaucus Meadowlands. We Thank You for choosing our Hotel and look forward to having you back again!!
2/10 Terrible
Amanda
Dec 7, 2023
Amanda
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 2, 2024
Hello Amanda, Thank you for sharing your review. We are disappointed that you did not love your stay and have no feedback to use for improvement. We hope to have you as our guest again in the future.
Thank You for taking the time to give us feedback on your recent stay!! We're happy to hear that you enjoyed yourself. We Thank You, for your business and hope to see you back again!!
Easy access to the the city with shuttle able every 15 minutes . You have choice able for eateries with in 2 blocks walking. Hotel comfortable, clean, friendly .
Verified traveller
Stayed 2 nights in Nov 2023
Response from Hotel Management on Nov 14, 2023
Hello, Thank you for sharing your stay experience and we hope to see you again soon!
10/10 Excellent
lance
Nov 12, 2023
lance
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 13, 2023
Hello Lance, Thank you very much for staying with us and we are pleased to see that you had a wonderful stay. We hope to see you again soon!
10/10 Excellent
Marian
Oct 30, 2023
Marian
Stayed 1 night in Oct 2023
Response from Cheryl D on Oct 31, 2023
On behalf of the entire Staff here at the Courtyard by Marriott Secaucus Meadowlands. We Thank you for choosing our hotel and We are happy to hear that you had an enjoyable stay!! Looking forward to seeing you again!
6/10 Okay
Steven
Oct 23, 2023
Liked: Cleanliness, room comfort
Steven
Stayed 2 nights in Oct 2023
Response from Cheryl D on Oct 23, 2023
We, Thank You for choosing our hotel!! It's always our aim to do our very best to ensure that our guests have a wonderful experience!! We hope that you'll come back to visit us again so we can make your stay outstanding!!
This was the perfect place to stay for a visit to New York City. The bus is directly behind the property and drops you off in the middle of the city.
The hotel staff was professional and helpful.
The room had THE BEST SHOWER!!!!
Julia
Stayed 3 nights in Oct 2023
Response from Cheryl Dawkins on Oct 23, 2023
We are so happy to know that you had an exciting and enjoyable stay with us!! We Thank You for choosing our hotel and hope to see you back again!!
8/10 Good
tac
Oct 20, 2023
tac
Stayed 1 night in Oct 2023
Response from Cheryl D on Nov 12, 2023
We thank you for choosing our hotel for your stay!! And hoping to see you back again!!
It was really nice to have a bus station to NY so close
Joseph
Stayed 7 nights in Oct 2023
Response from Cheryl D on Oct 18, 2023
On behalf of the entire staff, We Thank You!! for choosing our hotel and hope to see you back again.
10/10 Excellent
Jamel
Oct 16, 2023
Jamel
Stayed 3 nights in Oct 2023
Response from Cheryl D on Oct 18, 2023
On behalf of the entire Staff here at the Courtyard Secaucus Meadowlands!! We Thank you, for choosing our hotel!! It looks like you had an enjoyable stay!! We're looking forward to seeing you again!!
Thank You, for choosing our hotel for your recent stay!!It's our aim to have you get the best experience possible,that you would expect from a Marriott Hotel. We hope to have you visit us again and hopefully, we can be a 10!!
On behalf of the entire Staff here at the Courtyard by Marriott Secaucus Meadowland. We Thank you!! for choosing our hotel to accommodate your stay. We hope that you enjoyed your stay!! We're hoping to have you come back again!!Warmest Regards,
Room was okay but the bathroom needed a remake. The toilet seat looked beat and even if it wasn't dirty, it felt dirty. The shower pressure was a joke. The room walls were thin and you can hear people chatting in the hallway and closing/opening their doors. It's also unfortunate that their restaurant downstairs was not functional except for breakfast. We came home around 7pm thinking we could grab a drink and a snack but nope!
Jenny
Response from Hotel Management on Oct 5, 2023
Hello Jenny, Thank you for staying with us and sharing your stay experience. We are disappointed to see that you had issues during your stay and the leadership team will be taking action to improve in the areas you noted. We apologize for not meeting your expectations and hope you will stay with us again.
I liked that; I was able to check in an hour early and that they accommodated my needs when it came too the room. They were very quick at changing the room and helpful.
Angela
Stayed 1 night in Sep 2023
Response from Hotel Management on Oct 2, 2023
Hello Angela, Thank you for sharing your stay experience. We are pleased to see that you had a great stay and we look forward to seeing you again soon!
My stay here was great. If you’re not wanting to stay downtown New York City, this is a perfect hotel to stay in. Bus Transportation is literally right around the corner and is super cheap to get to New York it takes you right to time square. Would stay here again.
Shawna
Response from Hotel Management on Oct 5, 2023
Hello Shawna, Thank you for sharing your review. We are very happy to see that you loved your stay and we hope to see you again in the near future!
6/10 Okay
Guang
Sep 30, 2023
Liked: Cleanliness, staff & service
Location is good, close to everywhere. Walkability is good.
The hotel pillows are very bad, didn’t feel comfortable and the feather inside came out sometimes
Guang
Stayed 9 nights in Sep 2023
Response from Hotel Management on Oct 2, 2023
Hello Guang, Thank you for sharing your review. We have shared your comments with the leadership team in an effort to improve. Thank you again and we hope to see you again soon!
Hello Kathleen, Thank you for the kind words! We aim to give the best possible service and hotel experience possible, so we are very excited to hear about your stay. Thank you!
It was a great experience staying at the hotel. Staff was very helpful and go beyond to help you. My favorite part was that they service Starbucks coffee and healthy breakfast at their restaurant early morning which was very convenient. The bus stop is walking distance and the location is great too.
Sukhin
Stayed 3 nights in Sep 2023
Response from Hotel Management on Sep 11, 2023
Hello Sukhin, We are very glad that you had a wonderful stay! Thank you for the kind words and we hope to see you again soon!
Hello Vanessa,Thank you for taking the time to review our hotel. We are very happy to see that you had a great stay and hope to see you again in the near future.