Exterior

Reviews of Seafarer Inn & Suites, Ascend Hotel Collection

2.5 out of 5
Seafarer Inn & Suites, Ascend Hotel Collection
700 N Beachview Dr, Jekyll Island, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 741 reviews" "
Rating 8 - Good. 204 out of 741 reviews" "
Rating 6 - Okay. 67 out of 741 reviews" "
Rating 4 - Poor. 39 out of 741 reviews" "
Rating 2 - Terrible. 24 out of 741 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the beach
Stayed 2 nights in May 2024

10/10 Excellent

lorna, Wilmington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very spacious. Loved that we could park out front. Front desk lady very pleasant. Checkin quick. We’re happy!!
Stayed 1 night in May 2024
Response from Hotel Manager on May 21, 2024
Dear lorna,Thank you for your fantastic feedback. We're thrilled to hear that you enjoyed your spacious room and the convenience of parking right out front. It's wonderful to know that our front desk team provided pleasant service and that your check-in process was quick and efficient. Your happiness is our priority, and we look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager

8/10 Good

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms appear to be newly renovated; carpet was so new that I could still smell it! The bathrooms were fairly newly remodeled and spacious. Could use additional lighting over the sink/mirror however. Otherwise, all good!
Stayed 2 nights in May 2024
Response from Hotel Manager on May 21, 2024
Dear Summer,Thank you for your positive feedback! We're thrilled to hear that you appreciated our newly renovated rooms, including the fresh carpet and spacious bathrooms. Your suggestion regarding additional lighting over the sink/mirror is noted, and we'll certainly consider it for future improvements. We're delighted that overall, you had a good experience, and we look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and bedding excellent
Stayed 1 night in May 2024
Response from Hotel Manager on May 16, 2024
Dear Patricia,Thank you for your wonderful feedback, We're delighted to hear that you enjoyed the spaciousness of your room and found the bedding to be excellent! Providing comfortable accommodations is a top priority for us, and we're glad we could meet your expectations in this regard. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and property & room was clean and comfortable
Stayed 1 night in May 2024
Response from Hotel Manager on May 6, 2024
Dear Tracy,We're delighted to hear that you had a pleasant stay with us! Providing friendly service and clean, comfortable accommodations is our priority, and we're glad that we met your expectations in these areas. Your kind words about our staff and property are truly appreciated. We look forward to welcoming you back again in the future! Sincerely, Hotel Manager

10/10 Excellent

Charles, Southport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this location for two nights, and it was fantastic! It is a great location, just across the street from the beach (but not an ocean view). We had a slight problem with the AC, and they immediately moved us to an upgraded and better room without hesitation. (We did not have to ask.) Relative to other nearby properties, I doubt there is any better value for the money.
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 3, 2024
Dear Charles,Thank you for your great feedback. It's wonderful to hear that you had a fantastic stay at our location! We're delighted that you enjoyed the convenience of being just across the street from the beach and that our team was quick to address any issues you encountered with the AC by moving you to an upgraded room. Providing excellent service and value for our guests is our top priority, and we're thrilled that you found us to be a great value compared to other nearby properties. We hope to welcome you back for another fantastic stay in the future! Sincerely, Hotel Manager

8/10 Good

Diana

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Hotel Manager on May 4, 2024
Dear Diana,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, spacious and very comfortable bed. People working the desk very helpful. Close to bike path. A little dated but great for the price!
Stayed 2 nights in Apr 2024
Response from Hotel Manager on May 2, 2024
Dear Karen,Thank you for your glowing feedback. We're thrilled to hear that you enjoyed your stay with us! Providing a clean, spacious, and comfortable environment is a top priority, and we're delighted that you found our accommodations to your liking. It's fantastic to know that our staff were helpful and that our location close to the bike path was convenient for you. While we appreciate your feedback about the dated aspects, we're glad that you found our hotel to be great value for the price. We look forward to welcoming you back for another enjoyable visit in the future! Sincerely, Hotel Manager

10/10 Excellent

Carmelita

Travelled with family
Liked: Cleanliness
Tara Sears was an excellent, professional & comforting person while we’re celebrating our birthdays & anniversary. She went above & beyond & we will miss her hospitality. Thank you
Stayed 3 nights in Apr 2024
Response from Hotel Manager on May 2, 2024
Dear Carmelita,Thank you for your fantastic feedback. It's wonderful to hear that Tara Sears provided such exceptional service during your celebration! We'll be sure to pass along your kind words to her. We're delighted that she made your birthdays and anniversaries memorable with her professionalism and comforting demeanor. We appreciate you taking the time to recognize her efforts, and we'll make sure she receives the recognition she deserves. We hope to welcome you back for more special occasions in the future!Sincerely, Hotel Manager

6/10 Okay

filomena

Travelled with partner
Liked: Staff & service
Good price, clean and spacious room.
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 1, 2024
Dear filomena,We're delighted to hear that you found our room to be clean, spacious, and offered at a good price! Providing comfortable accommodations at an affordable rate is a priority for us, and we're glad we could meet your expectations. We appreciate your feedback and look forward to welcoming you back for another enjoyable experience in the future!Sincerely, Hotel Manager

8/10 Good

Denise A. Rogers

Travelled with partner
Liked: Cleanliness, staff & service
Staff was helpful.
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 1, 2024
Dear Denise A. Rogers,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

8/10 Good

Kelly

Travelled with partner
Clean and quaint property with super friendly staff!
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 1, 2024
Dear Kelly,Thank you for your great feedback. We're thrilled to hear that you enjoyed your stay at our property! Providing a clean and quaint atmosphere is important to us, and we're delighted that you found our staff to be super friendly. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 30, 2024
Dear Jessica,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Scott, Atlanta

Delightful service on swimming pool, excellent breakfast, and a cheerful reception
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 29, 2024
Dear Scott,Thank you for your fantastic feedback. We're delighted to hear that you had such a positive experience during your stay! Providing delightful service at our swimming pool, offering an excellent breakfast, and maintaining a cheerful reception are all top priorities for us. Your satisfaction is our ultimate goal, and we're thrilled that we could make your stay enjoyable. We hope to welcome you back for another wonderful stay soon!Sincerely, Hotel Manager

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay and the receptionist was very helpful and polite. We will stay at this site again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Zaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Zaria,Thank you for the positive feedback! We're thrilled to hear that you enjoyed your stay with us. Providing a pleasant experience for our guests is our top priority, and we're delighted that you found our place to your liking. We appreciate your support and hope to welcome you back again soon!Sincerely,Hotel Manager

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and child friendly.
Stayed 3 nights in Apr 2024

8/10 Good

Kenyotty, Millen

Liked: Cleanliness, staff & service
It was very quite and clean we had a little hiccups but they gave us a discount on the items
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 10, 2024
Dear Kenyotty,Thank you for your fantastic feedback. We're pleased to hear that you enjoyed a quiet and clean stay with us. While we regret any hiccups you experienced, we're glad our team was able to address them and offer a discount on the affected items. Providing excellent service and ensuring guest satisfaction is our priority, and we appreciate your understanding. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 10, 2024
Dear Mike,Thank you for your fabulous feedback. We're delighted to hear that you found our rooms spacious! Providing comfortable and accommodating accommodations is a priority for us, and we're glad that our room size met your expectations. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Crew

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every need was met. great room, we had a great time
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Crew,Thank you for your fabulous feedback. We're delighted to hear that your needs were met during your stay with us! Providing a great room and ensuring our guests have a wonderful time is always our goal. We're thrilled that you had such a positive experience. We hope to have the pleasure of hosting you again soon for another fantastic stay!Sincerely, Hotel Manager

6/10 Okay

Michael

Travelled with family
Liked: Amenities
It’s a great location. Right across from the beach.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Michael,Thank you for your wonderful feedback. We're thrilled to hear that you enjoyed our convenient location across from the beach! Providing easy access to such a beautiful natural attraction is something we take pride in. We hope you were able to take full advantage of the stunning views and relaxing atmosphere during your stay. We look forward to hosting you again for another beachside getaway!Sincerely, Hotel Manager

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
The staff was friendly and attentive. The room was average. Some things were updated and some not much. The furniture was old and dated. The lamps were rusted and there was black stuff in the shower that resembled mold.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 5, 2024
Dear Michelle,Thank you for your kind feedback regarding your recent stay. While we're glad to hear that our staff provided friendly and attentive service, we're disappointed to learn about the issues you encountered with the room. Your comfort and satisfaction are important to us, and we apologize for any inconvenience caused by the outdated furniture, rusted lamps, and cleanliness issues in the shower. Please rest assured that we take these concerns seriously, and we'll address them promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, close to the beach.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Apr 4, 2024
Dear Jennifer,Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your stay with us and found our location close to the beach! Providing convenience and comfort for our guests is our priority, and we're glad we could contribute to your beachside experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Chris, Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with clean rooms and comfortable beds. The staff was helpful and professional. Steps from the beach. Pool area is beautiful.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Chris,Thank you for your fabulous feedback. We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that you found our property to be very nice, with clean rooms and comfortable beds. We're glad our staff provided helpful and professional service, and that you enjoyed our beautiful pool area and proximity to the beach. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itc was great!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Jane,Thank you so much for your glowing feedback. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Excellent

Betty

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this! First vacation here since I was a kid and it didn’t disappoint! The staff was wonderful and kind and the room was better than I could’ve imagined for me and my family! Best experience will definitely be booking again!
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 22, 2024
Dear Betty,Thank you for your fantastic feedback. We're thrilled to hear that your vacation with us was a memorable one! Creating unforgettable experiences for our guests is what we strive for, and we're delighted that we could exceed your expectations. It's wonderful to know that our staff made a positive impact on your stay with their kindness and hospitality. We're glad that you and your family enjoyed your room and had a fantastic time overall. We appreciate your kind words and look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Excellent

Carol, Covington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean stay! No complaints.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Carol,Thanks for your great feedback. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

6/10 Okay

Janet

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was old and musty smelling
Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 4, 2024
Dear Janet,Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests.Sincerely, Hotel Manager

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front desk staff.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 26, 2024
Dear Kelly,Thank you so much for your fantastic feedback. We're pleased to hear that you had a positive interaction with our front desk staff! Providing friendly and helpful service is a priority for us. We hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The internet kept disconnecting. Very frustrating. Otherwise an enjoyable stay
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 22, 2024
Dear Guest,Thank you for your kind feedback. We're glad to hear that you had an enjoyable stay overall, but we apologize for the frustration caused by the internet disconnections. Your feedback is important, and we'll look into improving the stability of our internet service to ensure a smoother experience for our guests in the future. We hope to welcome you back for an even better stay.Sincerely, Hotel Manager

6/10 Okay

Ruth

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not what I was expecting
The floor and couch were dirty and the room smelled really bad!! The bed sheets seemed clean but they had yellow spots. The Heater barely worked, I had to set it to 82 to get any warmth. Overall not happy, would not stay here again.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 22, 2024
Dear Ruth,We are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition your room, sheets, and cleanliness. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Thank you again for taking the time to share this experience and for your valuable business.Sincerely, Hotel Manager

8/10 Good

Lukky

Travelled with family and small children
Liked: Cleanliness, staff & service
Most dining facilities were closed by 9pm even on a Saturday, so bring your own food if you have late evening events.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 21, 2024
Dear Lukky,We appreciate your feedback regarding the limited dining options after 9 pm, especially on a Saturday. We understand the importance of catering to varying schedules and will review our operating hours to better accommodate our guests. Thank you for bringing this to our attention, and we hope to improve your overall experience during your next stay. Sincerely, Hotel Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 22, 2024
Dear Patricia,It is delightful to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 20, 2024
Dear David,Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was very friendly and extremely helpful. She went above and beyond expections when I asked about local information.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 16, 2024
Dear Janice,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

4/10 Poor

Jenn

Travelled with partner
Disliked: Cleanliness
Checked in and out room was dirty and ceiling fan was broken- changed rooms (they did upgrade us to a suite) it felt like all the cleaning was a vacuum change the sheets and wipe down the toilet, sinks, counters. Dishes were still in the dishwasher from last person. The location was the only thing that was nice.
Stayed 3 nights in Feb 2024
Response from Hotel Manager. on Feb 13, 2024
Dear Jenn,Thank you for staying at our property. It is very disappointing to note your displeasure with the stay due to the mismatches to your expectations. My apologies for the inconvenience but will initiate remedial actions on priority. We take guest feedback quite seriously towards continuous improvement. I request your understanding and consideration to visit again.Sincerely, Hotel Manager

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will continue coming back
I recently had a fantastic stay at Seafarer in. & suites. The staff was incredibly welcoming and attentive, making sure every detail of my experience was enjoyable. The room was immaculate, and the amenities provided exceeded my expectations. The central location made it convenient to explore the island, and the on-site restaurant served delicious breakfast. Overall, a delightful and memorable stay. Highly recommend!
Stayed 2 nights in Feb 2024
Response from Hotel Manager. on Feb 12, 2024
Dear Charles,Thank you for taking the time to share your positive experience at Seafarer Inn & Suites! We are delighted to hear that our welcoming and attentive staff, along with the immaculate room and exceeded expectations in amenities, contributed to a fantastic stay. It's wonderful that our central location and on-site restaurant added to the convenience and enjoyment of your visit. Your recommendation is highly appreciated, and we look forward to hosting you again for another delightful and memorable stay.Sincerely, Hotel Manager

10/10 Excellent

Daniel H

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
loved my stay
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 5, 2024
Dear Guest,Thank you for your kind review. We are thrilled to hear that you loved your stay with us! Your satisfaction is our ultimate goal, and it brings us great joy to know that we were able to provide you with a memorable experience. We look forward to welcoming you again soon.Sincerely,Hotel Manager.

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Manager. on Feb 5, 2024
Dear Guest,Thank you for the review. I’m pleased we were able to provide you with a great experience. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to seeing you again soon.Sincerely,Hotel Manager.

8/10 Good

Keith, Lilburn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
For the cost, this room met my expectations and this property was a pleasure to stay in. Dishwasher in the room was not affixed to the counter system and can tip over.
Stayed 3 nights in Dec 2023
Response from Hotel Manager. on Feb 5, 2024
Dear Keith,Thank you for the review. We are glad to hear that the room met your expectations in terms of cost and that you found our property to be a pleasure to stay in. Regarding the dishwasher in the room, we apologize for any inconvenience you experienced. We will make sure to address the issue promptly and ensure that the dishwasher is properly affixed to the counter system. We guarantee that your next visit will be awesome. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay. Would definitely book again.
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Feb 1, 2024
Dear Connie,Thanks for your comments. We are pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I'm also glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnighter!
The employees were very nice and the room was very comfortable. The breakfast was more than continental. Convenient to the public beach access and restaurants.
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 30, 2024
Dear Elizabeth,Thank you for sharing your positive experience! We're thrilled to hear that our employees were accommodating, the room was comfortable, and you enjoyed the breakfast offerings. It's great to know that our location was convenient for beach access and dining options. We appreciate your feedback and look forward to hosting you again for another enjoyable stay!Sincerely, Hotel Manager

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can i say bad about this property nothing. The room was great, also had the biggest shower I have ever had in a hotel (big enough for 6 people with room to spare) and 2 shower heads to go with it. Front desk and breakfast folks (free breakfast) were great. Close enough to everything you could probably just walk to it. Ocean right across the street 5 minute walk at most. This room puts alot out there for the price which was the cheapest on the island. Once again great price great experience.
Stayed 2 nights in Jan 2024
Response from Hotel Manager. on Jan 29, 2024
Dear mark,Thank you so much for your positive and enthusiastic review! We're thrilled to hear that you had a great experience at our property. It's wonderful that you enjoyed the spacious room, the generous shower, and the friendly service from our front desk and breakfast staff. We're also delighted that you found the location convenient and the pricing competitive. We appreciate your kind words and look forward to welcoming you back for another great stay.Sincerely, Hotel Manager

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a smaller hotel than the others on the island therefore there is less noise. The room was extremely clean and well-appointed w/a coffee maker and refrigerator as well as the usual amenities.
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 25, 2024
Dear SharonThank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed the quieter atmosphere of our smaller hotel and that the room exceeded your expectations in terms of cleanliness and amenities. Providing a comfortable and well-appointed space for our guests is a priority for us, and we're glad we could make your stay enjoyable. We appreciate your recommendation and look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Manager. on Jan 16, 2024
Dear Brianna,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Excellent

Chelsea

Stayed 2 nights in Jan 2024
Response from Hotel Manager. on Feb 5, 2024
Dear Guest,Thank you for the feedback. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CHRISTMAS IN JEKYLL
IT WAS GREAT
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Jan 13, 2024
Dear KIMBERLY,Thank you for your great review! We are so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and the bathroom had ben redone. The carpet needed to be replaced and it looked like the rooms were being renovated. The breakfast was fine except the coffee was very weak.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 9, 2024
Dear Guest,It's great to hear that you found the room spacious and appreciated the renovated bathroom. However, I apologize for the condition of the carpet and any ongoing renovations that affected your stay. Your feedback about the breakfast and weak coffee is noted, and we'll work on improving this aspect. Your input is valuable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better stay.Sincerely, Hotel Manager

6/10 Okay

Timothy

Liked: Cleanliness, room comfort
Everything we had in our fridge was wasted because everything froze and blew up. Even after brimging it to there attention they went in and looked at it and it got worse. Everything blew up the first night se we got more becauae it was supposed to be fixed. Woke up again the second day to everything busted again. Not even a sorry that happened when we checked our and brought it to there attention again.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 9, 2024
Dear Timothy,We are truly sorry to hear about the issue with your fridge during your stay. It's extremely disappointing that despite bringing it to the hotel's attention, the problem persisted and resulted in your items being ruined. This is certainly not the level of service we strive to provide to our valued guests. We will investigate the issue thoroughly to ensure it doesn't happen again in the future. Your feedback is important, and we hope to have the chance to make things right for you.Sincerely, Hotel Manager

10/10 Excellent

Jennifer, Sugar Hill

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was nice and friendly. Bike rentals were available. Walking distance to the beach and food.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Jennifer,Thank you for your stay. It's wonderful to hear that the staff were friendly and accommodating, and the availability of bike rentals and the proximity to the beach and dining options made your stay enjoyable. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager