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Reviews of Clarks Inn Express Jaipur

3 out of 5
Clarks Inn Express Jaipur
D-823 Sunder Nagar, Malviya Nagar, Behind Fortis Hospital, Jaipur, Rajasthan

Reviews

5.0
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Satyender

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2021
Response from Sampat Singh on Nov 10, 2022
Dear Sir,Greetings from Clarks Inn Express!We would like to take this opportunity to thank you for leaving your valuable feedback on your experience at Clarks Inn Express!. It was a pleasure having you stay with us.At the outset, please accept our most sincere apologies for the inconvenience caused to you and for not being able to meet your expectations during your stay.Needless to say, we have noted your feedback and we would try and make things better as quickly as possible.We greatly value your patronage and look forward to welcoming you back soon.With Best Regards

2/10 Terrible

NASIR, New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Management / cheats
I was holding a confirm booking for three rooms from Hotels.com which the hotel refused to accept. The fact was they had given the rooms to someone else. Hotels.com was approached and the hotel manager refused to take call. I was standed with my family in car late at night as we did not have any other place to go. Very Very low standard. Hotel should not be in hospitality industry at all.
Response from Front Office Manager on Jan 27, 2021
Dear Mr. Nasir, Thank you for sparing your time in completing our Feedback Form and bringing this matter to our attention and we sincerely hope that you will have no further cause for any complaint in our service and hope you are satisfied with the corrective action taken by us. we apologize for the inconvenience during your stay. We hope this was not happen in future again. We look forward to your continued patronage and wish you the best in your business and personal endeavors. Thanks RNB Jaipur

10/10 Excellent

DEVESH, Jabalpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Fantastic Service.
Response from Front Office Manager on Jan 27, 2021
Dear Mr. Devesh, warm greetings from Rnb, Jaipur thank you for your feedback regarding your recent stay. We are delighted to know that the services extended towards you were up to your level of standards. We appreciate your positive comments, it will motivate all of us. We hope to have the opportunity to welcome you on your future visits to Thanks Rnb Jaipur

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT RECOMMENDED AT ALL
Worst hotel ever the service was so poor , no response even after 3-4 calss . Denied us breakfast which was in ghe package.food quality was very poor and the hotel staff was rude and did not co-operate at all
Response from Front Office Manager on Jan 27, 2021
Dear Mr. Anonymous, Thank you for sparing your time in completing our Feedback Form and bringing this matter to our attention and we sincerely hope that you will have no further cause for any complaint in our service and hope you are satisfied with the corrective action taken by us. we apologize for the inconvenience during your stay. We hope this was not happen in future again. We look forward to your continued patronage and wish you the best in your business and personal endeavors. Thanks RNB Jaipur

8/10 Good

Dr. Sukumar Ray Chaudhuri, Agra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best budget hotel giving Value for money
The hotel is very conveniently located near airport, Fortis hospital and Gaurav Tower. Rooms are neat and clean, decently decorated and let abundance of daylight / view of city through windows. Breakfast menu is reasonably good. Executives at reception are very polite and try to help the residents in best possible way. A few problems with the hotel is non-availability of non-veg food, difficulty to locate it and not-so-tidy surrounding neighbourhood. But my overall impression is it is one of the best budget hotels in Jaipur giving value for money. In future, I shall like to return back here.
Response from Front Office Manager on Jan 27, 2021
Dear Mr. Chaudhuri, warm greetings from Rnb, Jaipur thank you for your feedback regarding your recent stay. We are delighted to know that the services extended towards you were up to your level of standards. We appreciate your positive comments, it will motivate all of us. We hope to have the opportunity to welcome you on your future visits to Thanks Rnb Jaipur

2/10 Terrible

Nicole Antje

Stayed 3 nights in Dec 2023
Response from Clarks Inn Express Jaipur on Dec 26, 2023
We're genuinely sorry to hear about your unsatisfactory experience. Please accept our sincerest apologies. We would like to understand more about what went wrong and how we can make it right. Kindly reach out to our customer support team so we can address your concerns promptly. Your feedback is valuable, and we're committed to improving our services based on your input.

8/10 Good

AM, Paris

Liked: Staff & service, room comfort
Service was great, very helpful!
Response from Front Office Manager on Jan 27, 2021
Dear Sir, warm greetings from Rnb, Jaipur thank you for your feedback regarding your recent stay. We are delighted to know that the services extended towards you were up to your level of standards. We appreciate your positive comments, it will motivate all of us. We hope to have the opportunity to welcome you on your future visits to Thanks Rnb Jaipur