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Reviews of Windsor Inn of Jacksonville

2.5 out of 5
Windsor Inn of Jacksonville
1351 Airport Rd, Jacksonville, FL

Reviews

6.8
Rating 10 - Excellent. 240 out of 764 reviews" "
Rating 8 - Good. 194 out of 764 reviews" "
Rating 6 - Okay. 107 out of 764 reviews" "
Rating 4 - Poor. 76 out of 764 reviews" "
Rating 2 - Terrible. 147 out of 764 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

april

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very bad.. Checked in got to room and went back to front to get my money back.. Moldy smell as soon as I walked in the room. Wires hanging in the hallways, dirty nasty place.. Felt very unsafe. Drunk lady with her plants sitting on curb outside of her room she was definitely on something other than alcohol.. Do not recommend.. pictures are definitely very old or photoshopped to make look better…
Stayed 2 nights in May 2024

10/10 Excellent

Helen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Large room, beautiful pool, very quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

EDUARDO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Read a sign at check in to beware of human traffickers. No sign. I couldn’t locate them. Just dirty and dingy.
Stayed 1 night in Apr 2024

2/10 Terrible

Karl

Disliked: Staff & service, property conditions & facilities
I arrived at the property to find it roped off by police tape with an individual under arrest. I could not enter the property. I called several times and could not reach an employee. Eventually I got a hold of someone who said that I could cancel my reservation without penalty. I booked a nearby hotel that I could enter and the Windsor charged me anyway. Trying to get a hold of the front desk to request a refund proved fruitless. Also, they have no airport shuttle service.
Stayed 1 night in Apr 2024

6/10 Okay

Efren

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place looks rough, the room was in rough shape. The front desk was asking for a cash deposit, first time I've ever been asked for a cash deposit at a hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
for a quick stay was alright garage overfilled not enough towels
Stayed 1 night in Apr 2024

2/10 Terrible

Christy

Stayed 1 night in Apr 2024

2/10 Terrible

mouad

Stayed 1 night in Apr 2024

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

IRENEUSZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice value
Stayed 1 night in Mar 2024

4/10 Poor

Kaye

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The young lady at the front desk was kind and courteous. She did give us the wrong time for breakfast telling us 7-10. At 8:30 breakfast was over. Customers were asking for breakfast and they put a sign up that said breakfast ended at 8:30. There was no food put out at all and everyone was turned away without apologies. So no breakfast for us which was supposed to be included. The downstairs lobby of the hotel was very pretty and the dining area looked very nice. There was a long winding staircase to get to the second floor. There is no elevator and no ground floor rooms were available. My husband and I struggled getting our suitcases up the stairs. The light was on when we entered the room and the one sitting chair was wedged under the door that connects the room to the one next door. The bed looked clean but there was an empty water bottle on the floor and the floor was sticky under my shoes. The wallpaper was peeling as well. We slept with the light on and didn’t feel very safe or secure, not the best sleep at all. This could be a nice hotel if it was invested in but I would not stay here again as it is now, nor would I recommend this hotel to anyone else at this time.
Stayed 1 night in Apr 2024

8/10 Good

Ky'yanna

Liked: Cleanliness
Had a great stay, only thing is I wish the pool was open, it’s a beautiful pool!
Stayed 7 nights in Mar 2024

10/10 Excellent

Darelle

Stayed 1 night in Mar 2024

8/10 Good

Dominic

Stayed 1 night in Apr 2024

6/10 Okay

Kristie

Stayed 4 nights in Apr 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a very good place to stay with everything near by as the airport dining places stores etc etc etc and the staff is really friendly

10/10 Excellent

Stenson

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Francheska

Liked: Cleanliness, staff & service, property conditions & facilities
I love it smooth process
Stayed 3 nights in Mar 2024

10/10 Excellent

Margaret

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The on duty manager checked our room and told the person to change it to a different room. The room we stayed in was very clean and nice. We enjoyed the breakfast as well. Yes i would stay there again if there was a manager to check the room!
Stayed 1 night in Mar 2024

8/10 Good

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It had nice open areas and the staff were very courteous. The room was clean, but the breakfast was pretty low on cleanliness. The plastic forks were not in individual plastic sheeths, the coffee was old, the other guests had their hands in the food and took the bottle of syrup to their own table and no staff stopped them. The sausages did not have a serving utensil so people just used their fingers.
Stayed 1 night in Mar 2024

10/10 Excellent

Randejia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

D.

Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were kind and the stay was comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Selena

Liked: Cleanliness
Water was hot room was clean , refrigerator and microwave but phone and TV didn't work ... everything else was good
Stayed 1 night in Mar 2024

2/10 Terrible

Kelsey

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides hearing the room next doors tv ALL night long and feeling like I was watching the show with them, I must say they had nice wash clothes, but that’s about it. The lady at the front desk was very rude when we asked for two extra towels because our room was only provided with ONE. While the shower is running make sure you cover the floor with towels because it not only leaked into the bathroom, but also the main room. Overall, I do not recommend this place and will not stay again.

6/10 Okay

Eddie

Disliked: Amenities, property conditions & facilities
Just the overall appearance is lacking. There’s no signage saying Windsor so I almost drove past the hotel. It’s more like a extended stay than a hotel which draws in certain types.
Stayed 3 nights in Mar 2024

10/10 Excellent

antionette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its cheap but not worth it for any price, go across the street for $15 more and relax.
Stayed 2 nights in Mar 2024

4/10 Poor

Marshell, Smyrna

Business traveller
Disliked: Property conditions & facilities
There was no signage and ir's very very dated
Stayed 1 night in Mar 2024

10/10 Excellent

Adrian Sr

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Comfy 😊
Stayed 1 night in Mar 2024

2/10 Terrible

Paul

Stayed 1 night in Mar 2024

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service
This was perfect for my family!

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, safe place to stay for just a night or so. nothing fancy, good location. comfortable for the price.
Stayed 1 night in Mar 2024

4/10 Poor

Dakota

Stayed 1 night in Mar 2024

2/10 Terrible

Pavel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 7 nights in Mar 2024

2/10 Terrible

Nigel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreadful uncommunicative, unhelpful staff. Old property. Dirty. No elevators. AVOID.
Stayed 1 night in Mar 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place room was clean and quiet
Stayed 1 night in Mar 2024

6/10 Okay

Linesha

Stayed 1 night in Mar 2024

8/10 Good

Jacquelyn, St. Augustine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very easy. We came in very late, but there were no problems.
Stayed 1 night in Mar 2024

10/10 Excellent

Demetrice

Liked: Cleanliness, staff & service
Disliked: Amenities
The bed was off track so I kept hitting my leg on the metal frame that was sticking out..
Stayed 2 nights in Mar 2024

10/10 Excellent

Salih

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I honestly did not expect much, however I was pleasantly suprised. My room was clean, the staff was very accommodating and respectful, and the location is 5 minutes from the airport. I enjoyed my stay and would come back for another visit.
Stayed 1 night in Mar 2024

6/10 Okay

Christiaan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a musty smell in the reception but other than that it was a decent stay
Stayed 1 night in Mar 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities
The breakfast
Stayed 1 night in Mar 2024

2/10 Terrible

Anthony

Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really quiet nice rooms for a cheaper price
Stayed 1 night in Mar 2024

2/10 Terrible

Alexi

Stayed 1 night in Mar 2024