Outdoor pool, pool umbrellas, sun loungers
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Reviews of Courtyard by Marriott Jacksonville Beach Oceanfront

3 out of 5
Courtyard by Marriott Jacksonville Beach Oceanfront
1617 1st Street N, Jacksonville Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1004 reviews" "
Rating 8 - Good. 262 out of 1004 reviews" "
Rating 6 - Okay. 94 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 32 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa, Douglasville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well taken care for.
Stayed 4 nights in Apr 2024
Response from Jacqueline on May 12, 2024
Thank you very much! We love taking excellent care of our property and guests.

8/10 Good

NATHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great access to the beach.
Stayed 2 nights in May 2024
Response from Jacqueline on May 8, 2024
Thank you, Nathan, it's great to hear you enjoyed your stay with us!

8/10 Good

TAMMY

Beautiful spot. Direct access to the beach. Tiki bar, nice restaurant on site. Good food, fair prices. Nice pool, hot tub and fire pit. The staff was very friendly and helpful. My only complaint was the first night there were people up after 2AM loud, laughing under our window at the fire pit and then they were running around the beach yelling. I didn’t get much sleep that night. I was surprised no one said anything to them. The pool and hot tub close at 11PM but I guess the fire pit is open all night.
Stayed 2 nights in Apr 2024
Response from Jacqueline on May 12, 2024
Thank you for sharing your experiences at our property with us. We appreciate it when guests provide us insights into their stay. We are sorry you had this experience as it isn't in alignment with our standards and hope to serve you better in the future.

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and very modern. The staff were very friendly and helpful. My beach front view was incredible. I saw dolphins out in the surf from my balcony! The walk to the beach was short and easy. I would definitely recommend staying here.
Stayed 1 night in Apr 2024
Response from Jacqueline on May 8, 2024
Thank you for the lovely response! We are so happy to hear you enjoyed your stay with us and had the opportunity to see dolphins on your trip as well. Please come back and stay with us again soon.

8/10 Good

Dolly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rachel was wonderful at check in. Staff is super friendly and holds conversations. There was only one working elevator. Our last couple nights it was loud. Early morning noises and people in the room above us and across the hall. Our room was clean. Pillows could use an upgrade.
Stayed 6 nights in Apr 2024
Response from Jacqueline on May 4, 2024
Thank you for your feedback. We appreciate your comments and hope you choose to stay with us again soon! Rachel is wonderful, yes.

10/10 Excellent

Mel-dreak

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean, great staff, beautiful ocean front views.
Stayed 3 nights in May 2024
Response from Jacqueline on May 4, 2024
Thank you very much for your warm compliments regarding our property and staff. We are happy to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

PETRU

Stayed 2 nights in Apr 2024
Response from Jacqueline on May 4, 2024
Thank you for giving us such a great review! We are happy you enjoyed your stay with us and hope to accommodate you again in the near future.

8/10 Good

Janet

Travelled with partner
Nice place. Friendly staff
Stayed 2 nights in Apr 2024
Response from Jacqueline on May 4, 2024
Thank you for your wonderful review. We love to serve our guests and look forward to welcoming you back to our property again soon.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 2 nights in Apr 2024
Response from Jacqueline on May 4, 2024
Thank you, Juan, for a wonderful review. We love to serve our guests to the highest and best of our abilities. Come back to stay with us again soon!

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the guest service
Stayed 2 nights in Apr 2024
Response from Jacqueline on May 4, 2024
Melanie, thank you for leaving us such a wonderful compliment. We truly enjoy serving our guests to the highest and best of our abilities and would love to have the chance to provide that for you again!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Michael on Apr 23, 2024
Thank you for your ranking

10/10 Excellent

derrick

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Staff was excellent and courteous I will be back soon
Stayed 2 nights in Apr 2024
Response from Michael on Apr 23, 2024
Thank you for staying with us

8/10 Good

barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the beach with a pool. It has a lounge and serves food. Rooms are clean and beds are very comfy. Hotel provides towels for pool and beach which is a bonus.
Stayed 1 night in Apr 2024
Response from Michael on Apr 23, 2024
Thank you for your comments we appreciate it

10/10 Excellent

Ulanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredible
Stayed 2 nights in Apr 2024
Response from Michael on Apr 23, 2024
thank you do much we appreciate your business

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful property friendly staff and very accommodating
Response from Michael on Apr 23, 2024
thank you, we are happy that you enjoyed your stay

8/10 Good

Michael Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in March 2024 in an oceanfront king room with balcony, which overlooked the pool. The rooms are a little dated, bed comfortable, the pillows could be a bit more substantial, the shower amenities are wonderful, towels could be a little fluffier - but all fine, no major gripes. Staff were extremely friendly and helpful. Maid service stopped by every day and took care of anything we needed. Lovely wide clean beach with no seaweed or tar balls, and we enjoyed the umbrella/chair rentals. A little over 1 mile to get to the main part of Jacksonville Beach and just a bit farther than that to get to Neptune/Atlantic Beach where we enjoyed the shopping and the North Beach Fish Camp, Coop 303, Poes Tavern, Mezza Luna and The Fish Company restaurants - all delicious. Only downside was we never got to enjoy the pool/hot tub. We were there over spring break, and there were a lot of children in the pool (with accidents that caused at least two pool closures) and the hot tub generally had 6-14 people in it and it was quite small. People staking out their pool chairs before 8 a.m. then not returning for hours. It's pet friendly, so lots of barking dogs. Family friendly place. Love kids and dogs, but we had neither with us, so were hoping for a little less noise and the capability to enjoy the pool amenities, but not unexpected for that to happen over spring break. Would definitely return.
Stayed 7 nights in Mar 2024
Response from Michael on Apr 23, 2024
Thank you for your feedback, we appreciate your business and hope to see you again soon

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
little older property 1 elevator down
Stayed 2 nights in Mar 2024
Response from Michael on Apr 23, 2024
Thank you for your ranking

6/10 Okay

Kristen

Travelled with partner
Liked: Amenities
The toilet squealed all night. We had to get up and turn the water off manually. The rooms are very outdated. Expected a lot more for $450 a night. View and location were wonderful.
Stayed 1 night in Mar 2024
Response from Jacqueline on May 4, 2024
Kristen, we love the fact that you enjoyed our views of the Atlantic and the location of our property! I'm sorry to hear you had this experience while you were here and we hope you give us the opportunity to accommodate you to the highest and best of our abilities in the near future.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the Ocean from the Balcony. Easy beach access. Nice Hot tub with good strong jets and heat. Staff friendly and helpful. The restaurant staff go out of their way to bring you food and drinks no matter if you are sitting at the pool, inside dining or at a table outside.
Stayed 2 nights in Mar 2024
Response from Jacqueline on May 4, 2024
Thank you for your beautiful response to our property and staff. We love to go above and beyond! We are very happy to hear you enjoyed your stay with us.

10/10 Excellent

Brian F

Stayed 1 night in Mar 2024
Response from Michael on Apr 23, 2024
Thank you for your ranking we appreciate it

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, 100 ft from the beach, and staff were very accommodating
Stayed 6 nights in Feb 2024
Response from Jacqueline on May 4, 2024
Thank you, Justin, for choosing the Jacksonville Beach Courtyard Marriott. We love making everyone as comfortable as possible during their stay with us and look forward to serving you again in the future!

4/10 Poor

Renita

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We had no hot water the entire trip
Stayed 2 nights in Mar 2024

10/10 Excellent

Zykelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 2 nights in Feb 2024

8/10 Good

Masresha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Renita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

kelly

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jaquez

Liked: Cleanliness, property conditions & facilities
Y
Stayed 2 nights in Jan 2024

10/10 Excellent

tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beach, peaceful hotel, very helpful and friendly staff. Perfect weekend, I will be back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything
Stayed 2 nights in Jan 2024

10/10 Excellent

Angelique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!!
The lobby smells absolutely amazing which gives off a great vibe and start to your stay. The check in process was smooth and ALL of the staff members I encountered were more than welcoming and pleasant. The pool was heated and open late and the hot tub was large and rejuvenating. The AC in the room worked extremely well. The bed was cozy and the ocean view from the room was extremely relaxing. I will be booking more stays here when I come to Jacksonville
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always some way to hit your pockets.
This was the first time I had to pay for parking at a property where I was staying. $15 per day to park at your own risk. UNBELIEVABLE!!!! The breakfast buffet was $22 per person, so we ate at the Waffle House.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm, relaxing evening. Clean room, good water pressure. I requested extra towels, they never came. Other than that, great stay.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The visit was quite relaxing. The only thing, I requested additional towels to be brought up, and no one ever delivered.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Stacey, Stanfordville

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained Facility right on the beach. Staff were friendly and helpful. Good Location. Motel is in the middle of all types restaurants and bars.
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
When we arrived the heat didn't work and I had to make several calls for maintenance to fix. Also, there was a couple next door yelling and fighting all night.
Stayed 2 nights in Dec 2023

8/10 Good

Kripa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for relaxing and enjoying. Ample food and dessert options within walkable distance.
Stayed 4 nights in Dec 2023

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence staying, I love it very much
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Stayed 6 nights in Dec 2023

8/10 Good

Michelle

Stayed 2 nights in Dec 2023

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were great, especially Charles who checked us in, made us feel so welcome and made awesome dinner recommendations! We also loved that it was only steps to the pool/hot tub and the ocean...everything was clean and perfect. Would definitely stay again and hope to see Charles again.
Stayed 2 nights in Nov 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Buffy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service
Stayed 3 nights in Nov 2023

8/10 Good

Theresa

Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Stayed 2 nights in Oct 2023