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Reviews of Cactus Petes Resort Casino & Horseshu Hotel and Casino

3.5 out of 5
Cactus Petes Resort Casino & Horseshu Hotel and Casino
1385 Highway 93, Jackpot, NV

Reviews

8.0

Very good

Rating 10 - Excellent. 607 out of 1432 reviews" "
Rating 8 - Good. 428 out of 1432 reviews" "
Rating 6 - Okay. 204 out of 1432 reviews" "
Rating 4 - Poor. 107 out of 1432 reviews" "
Rating 2 - Terrible. 86 out of 1432 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quick and easy access the best stay at the Horseshu. Thank you!
Stayed 1 night in Mar 2024
Response from LW on May 10, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub is outside and not running
Stayed 1 night in May 2024
Response from LW on May 10, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Chiska, Haines

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient inexpensive place to spend the night. Quiet and clean. Don't expect anything fancy at this price point and you won't be disappointed. Worked well for us.
Stayed 1 night in Mar 2024
Response from LW on May 10, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from LW on May 10, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

JoAnna

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall. Will definitely stay again
Stayed 1 night in Apr 2024
Response from LW on May 6, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

4/10 Poor

Josh

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not handy cap friendly
Stayed 1 night in May 2024
Response from LW on May 6, 2024
Thank you for your feedback. We're sorry you were unhappy. For your next visit, I recommend getting an accessible room. This should help your needs.

8/10 Good

Kathryn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not fancy but clean. Has all the basic necessities. Mattress and pillows were great. I very much appreciated the blackout curtains.
Stayed 1 night in May 2024
Response from LW on May 5, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LW on May 10, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Rick

Liked: Staff & service, property conditions & facilities
The staff was so nice .
Stayed 1 night in May 2024
Response from LW on May 5, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff all around
Stayed 1 night in May 2024
Response from LW on May 4, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

6/10 Okay

Kristin

Disliked: Amenities
did not check in or stay at this hotel
Stayed 1 night in May 2024
Response from LW on May 5, 2024
We are sorry you were unable to stay. I hope you'll be visiting us in the future.

10/10 Excellent

Alma

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesone
Stayed 1 night in Apr 2024
Response from LW on May 2, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that the rooms are quiet, away from the casino. It is nice to be able to walk to the casino from our room and also the restaurant is right there.
Stayed 1 night in Apr 2024
Response from LW on May 2, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Sandra

Travelled with family
Liked: Staff & service, property conditions & facilities
Loved our stay. Was way to much smoke in the casino. Had a great time at the card tables. Very friendly staff.
Stayed 3 nights in Apr 2024
Response from LW on May 2, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Blaine, Surrey

Liked: Cleanliness, staff & service
Its a little dated in the Antler building.
Stayed 1 night in Apr 2024
Response from LW on May 2, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

6/10 Okay

Terri

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stsyed at the Horseshu. Was very deceptive. Had to check in at Cactus Pete's. Did not have a casino or restaurant. Everything was across the highway.
Stayed 1 night in Apr 2024
Response from LW on Apr 30, 2024
Thank you for your feedback. We're sorry you were unhappy. We’ll strive to do better in the future.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
no noise
Stayed 1 night in Apr 2024
Response from LW on May 2, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

6/10 Okay

Marquita

Stayed 1 night in Apr 2024
Response from LW on May 2, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Sandi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place
Stayed 1 night in Apr 2024
Response from LW on Apr 29, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LW on Apr 30, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

4/10 Poor

Dennis, Everett

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No pool open at either locations, Cactus Pete's or Horseshu. You check in at the casino then have to drive across the street for your room. Which is old and not the cleanest. If you wanna eat, go across the street and pay a ridiculous amount of money for some disgusting burgers. The fries were good. If you want a good breakfast go to four jacks across the street..
Stayed 1 night in Apr 2024
Response from LW on Apr 29, 2024
Thank you for your feedback. We're sorry you were unhappy. Our outdoor pools do not open until the end of May due to the cold weather. We’ll strive to do better in the future.

10/10 Excellent

Edie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and staff was exceptional. Need more places to eat though.
Stayed 1 night in Apr 2024
Response from LW on Apr 28, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Kriste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overnight. Stayed in the Hotel tower. Room spacious and very clean.
Stayed 1 night in Apr 2024
Response from LW on Apr 28, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
It’s good hotel and service
Stayed 1 night in Apr 2024
Response from LW on Apr 27, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Sergio

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from LW on Apr 27, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LW on Apr 23, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

JoAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, quiet and friedly staff
Stayed 1 night in Apr 2024
Response from LW on Apr 21, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

6/10 Okay

Yongsuck

Liked: Staff & service
Disliked: Property conditions & facilities
Too old
Stayed 1 night in Apr 2024

8/10 Good

anthony

Stayed 1 night in Apr 2024
Response from LW on May 10, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Stephan, Elko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LW on Apr 19, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Sandra, Newport

Liked: Cleanliness, staff & service, property conditions & facilities
Property is located across the street from casino…a bit inconvenient but doable. It would be nice to have water available in soda machines. Rooms are clean and fresh.
Stayed 1 night in Apr 2024
Response from LW on Apr 17, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LW on Apr 17, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Debbie

Stayed 1 night in Apr 2024
Response from LW on May 5, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs better coffee in rooms.
Stayed 1 night in Apr 2024
Response from LW on Apr 16, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

4/10 Poor

christine

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is disgustingly dirty. Our room didn't look like it had been deep cleaned for a while, dirty windows, windowsills and hard water buildup on sink and bathtub.
Stayed 1 night in Apr 2024
Response from LW on Apr 16, 2024
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better in the future.

10/10 Excellent

scott, Safford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 👍
Stayed 1 night in Apr 2024
Response from LW on Apr 16, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was above average. Just stayed one night. Did not like the fact of walking up 2 flights of stairs with luggage to get to the elevators for the room floors
Stayed 1 night in Apr 2024
Response from LW on Apr 23, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Alana

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from LW on Apr 16, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Brandi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 1 night in Apr 2024
Response from LW on Apr 12, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LW on Apr 13, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in Diamond Tower king non smoking room. Bed was very comfortable. Slept great. Casino was fun. It was nice to be in the same building as the Casino. Shower wasnt the best but it worked well enough.
Stayed 1 night in Apr 2024
Response from LW on Apr 12, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Its a little run down. However for the price, it was a screamin deal. You don't fet the fairmont for 60 bux.
Stayed 1 night in Apr 2024
Response from LW on Apr 11, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful. Very pretty, nice staff. Our shower didn't work. Called front desk, at 10 at night, they sent someone up right away to fix it. Quick fix. Would definitely come back. I
Stayed 1 night in Apr 2024
Response from LW on Apr 11, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Robert F

Travelled with partner
Liked: Staff & service
Shower head leaks, toilet struggles to flush. Rips in the carpet, outside door doesn’t latch. Good water pressure, and we did enjoy our stay! Would stay again
Stayed 1 night in Apr 2024
Response from LW on Apr 8, 2024
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better in the future.

8/10 Good

Raymond

Travelled with partner
Good service and good restaurant. Poor ventilation regarding smoke. No non smoking area.
Stayed 1 night in Apr 2024
Response from LW on Apr 8, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

6/10 Okay

Harry

Disliked: Staff & service
Wont be staying there again! This is a senior citizens casion packed full. Smoking is allowed and it stinks like smoke so bad you have to run for the elevators because you cant breathe at all! Wont be back!
Stayed 1 night in Apr 2024
Response from LW on Apr 8, 2024
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better in the future.

8/10 Good

Shawnee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LW on Apr 8, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Brad, Coeur d'Alene

Stayed 1 night in Apr 2024
Response from LW on Apr 27, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Chet

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from LW on Apr 8, 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

KEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has always been a great place to spend a night on our way to Las Vegas.
Stayed 1 night in Apr 2024
Response from LW on Apr 8, 2024
Thank you for your feedback. We are glad you enjoyed your stay.