Couples treatment rooms, sauna, steam room, Turkish bath
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Reviews of Radisson Blu Hotel & Spa, Istanbul Tuzla

5 out of 5
Radisson Blu Hotel & Spa, Istanbul Tuzla
Camlibelde Sitesi Hasan Tokatli Sk., No:1 Aydinli, Tuzla, Istanbul

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1000 reviews" "
Rating 8 - Good. 242 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nikolay

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I have never been in this hotel! I have canceled it !!!!
Stayed 1 night in Mar 2024
Response from Erdem Bilgin on Mar 21, 2024
Dear Mr. Nikolay, Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. We are very sorry to see that your ratings are very low although you have not stayed at our property. We would like to thank you for your business and hope to welcome you at our property when your travel plans bring you to the area.Sincerely Yours, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Nicholas

OK
Response from Erdem Bilgin on Jan 25, 2024
Dear Mr. Nicholas,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

6/10 Okay

Zorro

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Erdem Bilgin on Jan 10, 2024
Dear Mr. Zorro,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back at our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Jaffar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent room, we stayed at the presidential suite, the kids loved the hammam.
View from the room
Room service breakfast
Stayed 5 nights in Dec 2023
Response from Erdem Bilgin on Dec 25, 2023
Dear Mr. Jaffar,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Erdem Bilgin on Dec 14, 2023
Sayın Nuri,Öncelikle değerli vaktinizi ayırıp ziyaretiniz ile ilgili geri bildirimlerinizi bizimle paylaştığınız için teşekkür ederim. Radisson Blu Hotel & Spa Tuzla ekibi olarak keyifli bir deneyim geçirdiğinizi ümit ederek bir sonraki ziyaretinizde sizleri tekrar aramızda görmekten duyacağımız memnuniyeti belirtmek isterim.Saygılarımla,Erdem BilginGenel MüdürRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Sherif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quit place
Stayed 1 night in Dec 2023
Response from Erdem Bilgin on Dec 13, 2023
Dear Mr. Sherif,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Nuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Dec 2023
Response from Erdem Bilgin on Dec 13, 2023
Sayın Nuri,Öncelikle değerli vaktinizi ayırıp ziyaretiniz ile ilgili geri bildirimlerinizi bizimle paylaştığınız için teşekkür ederim. Radisson Blu Hotel & Spa Tuzla ekibi olarak keyifli bir deneyim geçirdiğinizi ümit ederek bir sonraki ziyaretinizde sizleri tekrar aramızda görmekten duyacağımız memnuniyeti belirtmek isterim.Saygılarımla,Erdem BilginGenel MüdürRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Nuri

Liked: Cleanliness, amenities
It was nice
Stayed 1 night in Dec 2023
Response from Erdem Bilgin on Dec 13, 2023
Sayın Nuri,Öncelikle değerli vaktinizi ayırıp ziyaretiniz ile ilgili geri bildirimlerinizi bizimle paylaştığınız için teşekkür ederim. Radisson Blu Hotel & Spa Tuzla ekibi olarak keyifli bir deneyim geçirdiğinizi ümit ederek bir sonraki ziyaretinizde sizleri tekrar aramızda görmekten duyacağımız memnuniyeti belirtmek isterim.Saygılarımla,Erdem BilginGenel MüdürRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and Comfortable
Stayed 4 nights in Nov 2023
Response from Erdem Bilgin on Dec 1, 2023
Dear Guest,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back at our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

4/10 Poor

Saramar

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room was very dirty and hadn’t been cleaned. After I complained they switched our rooms.
Stayed 1 night in Nov 2023
Response from Erdem Bilgin on Nov 29, 2023
Dear Mr. Saramar,Thank you very much for sharing your feedback regarding your recent stay with us. Our guests' feedback is very important to us as we learn from the feedback and adapt them to our operation. We apologize for the inconvenience caused during your recent visit. We will use your feedback to fine-tune our operation in the hope that upon your next visit, we can meet or exceed your expectations.Sincerely yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

2/10 Terrible

Husein Ali

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reached Radison after 28 hours of travel to stay for a night, before I took my next flight. When I got to the hotel, their key card machine wasn't working. I was told I'd need to go to the reception if I left my room, as staff would have to come up to open the door with a master key card. When I entered the room, there was an odd stain on the armchair and the glasses were all dirty. The kettle had various sickening substances in it. I went to the reception and showed them the pictures, and they offered me a better room. The other room was slightly better. But the glasses had the same issue, there was a weird red spot on the pillow and the chair had some weird sticky substance on it. I decided not to make a fuss, just wanting to get through the night. When I left my room, I couldn't get back in as the key card was still not working. I had to wait in line as the staff was busy. At this point, I decided not to leave my room again. I stayed trapped in the room for most of the evening and the following morning. When I went to check out at noon, apparently the key-card machine had been fixed overnight, and no one bothered to give me a working key card. Very disappointed in Raddison overall. It's a two-star hotel at best. Complete waste of money!
Response from Erdem Bilgin on Nov 29, 2023
Dear Mr. Husein Ali,Thank you very much for sharing your feedback regarding your recent stay with us. Our guests' feedback is very important to us as we learn from the feedback and adapt them to our operation. We apologize for the inconvenience caused during your recent visit. We will use your feedback to fine-tune our operation in the hope that upon your next visit, we can meet or exceed your expectations.Sincerely yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

8/10 Good

Cem

Stayed 1 night in Nov 2023
Response from Erdem Bilgin on Nov 29, 2023
Sayın Cem Bey,Öncelikle değerli vaktinizi ayırıp ziyaretiniz ile ilgili geri bildirimlerinizi bizimle paylaştığınız için teşekkür ederim. Radisson Blu Hotel & Spa Tuzla ekibi olarak keyifli bir deneyim geçirdiğinizi ümit ederek bir sonraki ziyaretinizde sizleri tekrar aramızda görmekten duyacağımız memnuniyeti belirtmek isterim.Saygılarımla,Erdem BilginGenel MüdürRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023
Response from Erdem Bilgin on Oct 20, 2023
Dear Mr. Sam,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back at our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Mirzabak

Stayed 1 night in Sep 2023
Response from Erdem Bilgin on Oct 20, 2023
Dear Mr. Mirzabak,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back at our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Engin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Sabiha Gokcen airport
We have stayed here a few times now, using it as a stopover for Sabiha Gokcen airport before travelling further south. The staff are all very nice and accommodating, the hotel rooms are spacious and swimming pool is great. The underground hotel car park spaces are huge so you have no worries about your car being accidentally damaged. On 2 occasions we were upgraded for free which was very nice especially as we have 2 young children (the extra space made a difference). We will definitely stay again. The only recommendation would be to include a children’s menu in the hotel restaurant.
Stayed 1 night in Sep 2023
Response from Erdem Bilgin on Sep 12, 2023
Dear Mr. Engin,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

6/10 Okay

Talip

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
çevresel ve konum olarak izole ve sakin, lakın hizmet konusunda eksik olduğunu düşünüyoruz. Odamız tam hazırlanmamıştı, Bornoz ve Terlikler yok, Mini bar bir önceki müşteriden kalma ve doldurulmamıştı. Jakuzi içinde ki su kirli belki bir önce ki müşteriden kalmıştı. Odaya giriş yaptığımızda kapı önünde halen eski misafirden kalan yiyecekler vardı yerde. Loft oda olduğundan oda telefonu yukarda en köşedeydi alt katta alınması rahatlık açısından tavsiyemiz olur. Genel olarak iyidi ama bu fiyata ki bir odaya biraz daha özen beklerdik. Umarım bir sonra ki konaklamada bunlar düzeltilir
Stayed 1 night in Aug 2023
Response from Erdem Bilgin on Aug 31, 2023
Talip Bey,Öncelikle değerli vaktinizi ayırıp ziyaretiniz ile ilgili geri bildirimlerinizi bizimle paylaştığınız için teşekkür ederim. Radisson Blu Hotel & Spa Tuzla ekibi olarak konaklama deneyiminiz için çok özür dilerim. Tekrarının yaşanmaması adına gerekli önleyici aksiyonumuzu alıyor olacağız. Bir sonraki ziyaretinizde sizleri tekrar aramızda görmekten duyacağımız memnuniyeti belirtmek isterim.Saygılarımla,Erdem BilginGenel MüdürRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

DAVID, OAKLAND

Stayed 1 night in Aug 2023
Response from Erdem Bilgin on Sep 18, 2023
Dear Mr. David,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was very accommodating to my special request.
Stayed 2 nights in Aug 2023
Response from Erdem Bilgin on Aug 21, 2023
Dear Ms. Alia,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

2/10 Terrible

Halgord

Stayed 2 nights in Jul 2023
Response from Erdem Bilgin on Jul 31, 2023
Dear Mr. Halgord,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Duwaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Erdem Bilgin on Jul 28, 2023
Dear Mr. Duwaan,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Ismar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and excellent ambiance, staff, and food
Stayed 1 night in Jul 2023
Response from Erdem Bilgin on Jul 25, 2023
Dear Mr. Ismar,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. Great pleasure to hear that you have enjoyed your stay. We hope to welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Burhan, Oakville

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Response from Erdem Bilgin on Jul 18, 2023
Sayın Burhan Bey,Öncelikle değerli vaktinizi ayırıp ziyaretiniz ile ilgili geri bildirimlerinizi bizimle paylaştığınız için teşekkür ederim. Radisson Blu Hotel & Spa Tuzla ekibi olarak keyifli bir deneyim geçirdiğinizi ümit ederek bir sonraki ziyaretinizde sizleri tekrar aramızda görmekten duyacağımız memnuniyeti belirtmek isterim.Saygılarımla,Erdem BilginGenel MüdürRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Nuri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jul 2023
Response from Erdem Bilgin on Jul 10, 2023
Sayın Nuri Bey,Öncelikle değerli vaktinizi ayırıp ziyaretiniz ile ilgili geri bildirimlerinizi bizimle paylaştığınız için teşekkür ederim. Radisson Blu Hotel & Spa Tuzla ekibi olarak keyifli bir deneyim geçirdiğinizi ümit ederek bir sonraki ziyaretinizde sizleri tekrar aramızda görmekten duyacağımız memnuniyeti belirtmek isterim.Saygılarımla,Erdem BilginGenel MüdürRadisson Blu Hotel & Spa Istanbul Tuzla

8/10 Good

Hassan

Stayed 2 nights in Jun 2023
Response from Erdem Bilgin on Jun 19, 2023
Dear Mr. Hassan,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. Great pleasure to hear that you have enjoyed your stay. We hope to welcome you back at our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

6/10 Okay

Zinaida

Stayed 2 nights in Jun 2023
Response from Erdem Bilgin on Jun 26, 2023
Dear Ms. Zinaida,Thank you very much for sharing your valuable feedback regarding your recent visit to Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

khairi

Stayed 1 night in May 2023
Response from Erdem Bilgin on May 8, 2023
Dear Mr. Khairi,Thank you very much for sharing your valuable feedback regarding your recent stay with us. We are happy to hear that you enjoyed your stay. We hope to welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

8/10 Good

Nuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foot
Stayed 3 nights in Apr 2023
Response from Erdem Bilgin on May 2, 2023
Sayın Nuri Bey,Öncelikle değerli vaktinizi ayırıp konaklamanız hakkındaki görüşlerinizi bizimle paylaştığınız için teşekkür ederiz. Radisson Blu Tuzla ekibi olarak bir sonraki ziyaretinizde sizleri tekrar aramızda görmekten duyacağımız memnuniyeti belirtmek isterim.Saygılarımla,Erdem BilginGenel MüdürRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Katharine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing - and the bar was fun. Wish we had staying longer.
Stayed 1 night in Apr 2023
Response from Erdem Bilgin on Apr 24, 2023
Dear Ms. Katherine,Thank you very much for sharing your valuable feedback regarding your recent stay with us. Great pleasure to hear that you had a pleasant stay with us. We hope we can welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant, nice rooms, attentive staff.
Stayed 3 nights in Mar 2023
Response from Erdem Bilgin on Apr 3, 2023
Dear Mrç Steven,Thank you very much for sharing your valuable feedback regarding your recent stay with us. On behalf of the entire team here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back to our property when your travel plans bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Erdem Bilgin on Mar 27, 2023
Dear Guest,Thank you very much for your feedback regarding your recent stay at Radisson Blu Hotel & Spa Istanbul Tuzla. On behalf of the entire staff here at Radisson Blu, we would like to thank you for your visit and hope to welcome you back to our property when your travels bring you back to the area.Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

2/10 Terrible

Adrian

Stayed 2 nights in Feb 2023
Response from Erdem Bilgin on Feb 14, 2023
Dear Mr. Adrian, We appreciate you taking the time to write feedback regarding your recent stay with us. We apologize for all inconvenience caused during your stay. We will appreciate it If you wish to share some details regarding your experience, On behalf of our entire staff here at the Radisson Blu, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Keely

Stayed 1 night in Feb 2023
Response from Erdem Bilgin on Feb 14, 2023
Dear Ms. Keely, We appreciate you taking the time to write feedback regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

2/10 Terrible

maryam

Stayed 3 nights in Jan 2023
Response from Erdem Bilgin on Feb 7, 2023
Dear Ms. Maryam,Thank you very much for sharing your valuable feedback regarding your recent stay with us. We are sorry to hear that your experience was not so positive, We would like to get some more information regarding your experience in order to fine-tune our operation in the hope that upon your next visit, we can meet or exceed your expectation. On behalf of the entire team at Radisson Blu Hotel & Spa Istanbul Tuzla, we would like to thank you for your visit and wish to welcome you back to our property when your travel plans bring you back to the area!Sincerely Yours,Erdem BilginGeneral ManagerRadisson Blu Hotel & Spa Istanbul Tuzla

2/10 Terrible

oguz

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Plz be advise when you stay in this hotel .. it’s not worth what you pay ..
Stayed 2 nights in Jan 2023
Response from Erdem Bilgin on Jan 30, 2023
Dear Mr. Oguz,Thank you very much for sharing your feedback regarding your recent stay with us. We would love to learn more about your stay experience, in this way we can take preventive action to avoid the same experience ever happening again. Please feel free to contact us to share your full experience. We hope we can welcome you back to our property.Sincerely Yours,Erdem BilginGeneral ManagerRadisson blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sauna in the room
Response from Erdem Bilgin on Jan 13, 2023
Dear Mr. Fernando, Thank you very much for sharing your feedback regarding your last stay with us. We are happy to see that you were satisfied with your stay experience. Hope to welcome you back when your travel plans bring you back to the area. Sincerely yours, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel as it was near the airport. Staff was friendly, room was big, had a balcony, internet was fast. I left the hotel a few times and either the doorman or valet called a Taxi for us. Taxi only took a few minutes. I don’t know his name, but the young doorman that was working in the evening of Saturday was very nice, his English was very good, I saw him opening the doors for all customers, and overall he was pleasant and friendly. I needed to purchase a outlet converter and he went out of his way to find one, he was unable to find one but gave me directions on where to go purchase one, he spoke to the taxi driver who took me to the nearest mall, and had the taxi driver wait for me. Thank you very much for your assistance. The was undecided whether I should use the spa or not, I went there but the two girls working on Saturday late afternoon were not friendly, they saw me looking around and did not bother to help me, so I left. - The spa was empty - They did not look busy at all - I felt that at least they should have approach me to explain the services. I ordered room service, it was fast: lentil soup was good, pizza and spaghetti were not, no cheese to go along the spaghetti was provided, bread was cold. These two last negatives will not impact my decision to stay at this hotel again if flying out of Sabiha airport. I ate a good lunch at a near by restaurant, next time, Inalready know that I will also need to eat dinner outside the hotel.
Stayed 1 night in Nov 2022
Response from Erdem Bilgin on Nov 29, 2022
Dear Ms. Tania, We appreciate you taking the time to write feedback regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2022
Response from Erdem Bilgin on Nov 1, 2022
Dear Mr. Adrian, We appreciate you taking the time to write feedback regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Orane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We had the sauna room. It was amazing to have a sauna inside your room, super romantic. Food was great and cheaper than I thought. The location is just 55tl in a taxi to the airport which is less than £3. I would stay at this hotel again and again
Stayed 1 night in Oct 2022
Response from Erdem Bilgin on Oct 26, 2022
Dear Guest, We appreciate you taking the time to write feedback regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is Beautiful and nice
Stayed 1 night in Oct 2022
Response from Erdem Bilgin on Oct 20, 2022
Dear Mr. Yousef, We appreciate you taking the time to write feedback regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Maymuna

Liked: Cleanliness, staff & service, amenities
Yakub and Mustafa were great! They made sure my stay was comfortable and outstanding.
Stayed 2 nights in Sep 2022
Response from Erdem Bilgin on Sep 28, 2022
Dear Mr. / Ms. Maymuna, We appreciate you taking the time to write feedback regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

8/10 Good

muhammad khurrum

Liked: Cleanliness
Stayed 4 nights in Sep 2022

10/10 Excellent

lingyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Mohammed

Stayed 2 nights in Aug 2022
Response from Erdem Bilgin on Sep 4, 2022
Dear Mr. Mohammed, We appreciate you taking the time to write feedback regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

8/10 Good

Haja

Travelled with family
Liked: Amenities, property conditions & facilities
This proposed too far from Istanbul
Stayed 5 nights in Aug 2022
Response from Erdem Bilgin on Oct 10, 2022
Dear Haja, We appreciate you taking the time to write feedback regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

8/10 Good

Patience

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel when everything you need in it. Kids friendly too... facilitates are also clean. The only problem I had was I booked a transfer to pick me my kids up, when there the transfer was not there, we ended up getting another transfer which is also charged up a huge about of money simply because they noticed we didn't come there I paid 500 Turkish lira which I noticed at the end that is was a huge amount I was supposed to be charged only 90-100 Turkish lira. A member of staff at the hotel Memhet said the transfer ppl had charged the hotel so I need to pay 850 lira, which I taught was ridiculous as I did not use there service. The moral of the story is that if you are a foreigner be prepared to ripped off, they have a problem with given you change too. I definitely not be returning to turkey every again I didn't feel safe as a coloured person.
Stayed 5 nights in Aug 2022
Response from Erdem Bilgin on Oct 11, 2022
Dear Patience,Thank you very much for taking the time to share your valuable feedback with us. Our guests' feedback counts a lot for us as we can develop our services and products. We are very sorry to hear that your experience did not meet your expectation. As I checked the records the transfer price has been removed from your bill and as Hotel we have covered the cost of the arranged VIP car. We suggest you contact to municipality's White desk for your complaints regarding overpaid taxi fees. Our front desk agents are ready to help you to contact them. Please reach out to us at your earliest convenience to find out the best positive result. On behalf of our entire staff here at the Radisson Blu we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely yours, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

2/10 Terrible

Maude

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reached out to cancel our stay, nobody returned my call or email and was charged the full amount without being there.
Stayed 1 night in Aug 2022

2/10 Terrible

Nikolinka

Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

8/10 Good

Ahmed Fouad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convinced.
Stayed 9 nights in Aug 2022
Response from Erdem Bilgin on Aug 18, 2022
Dear Mr. Fouad, We appreciate you taking the time to write feedback regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla

10/10 Excellent

Brennen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Aug 2022
Response from Erdem Bilgin on Aug 16, 2022
Dear Brennen, We appreciate you taking the time to write feedback regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Erdem Bilgin General Manager Radisson Blu Hotel & Spa Istanbul Tuzla