Dear We very much appreciate your scoring regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your scoring with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your scoring, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear We very much appreciate your scoring regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your scoring with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your scoring, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear İsmail,We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Burak,We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Javed,We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Asma,Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Andy, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Nalini,We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Nalini,We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Gabriella,We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Davi,We very much appreciate your scoring regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your scoring with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your scoring, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Roman,We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Nazerke,We very much appreciate your scoring regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your scoring with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your scoring, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear ABDULSALAM,We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Sayın Sabahaddin,Mercure Istanbul Altunizade ‘de gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı puanladığınız için teşekkür ederiz. Öncelikle, kalışınız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla,

Dear We very much appreciate your scoring regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your scoring with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your scoring, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Emil,We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear We very much appreciate your scoring regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your scoring with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your scoring, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Davron,We very much appreciate your scoring regarding your stay at the Mercure Istanbul Altunizade.It is always a pleasure to receive positive feedback. I will share your scoring with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your scoring, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Dalia, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Orfan, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Belal, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Dana, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Dirty water was causes a technical problem and it was temporary, Problem has solved in same day. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your scoring, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Kimya, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sayın Kamelia, Mercure Istanbul Altunizade ‘de gerçekleşen konaklamanız ile ilgili puanlamanızı paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili puanlamanızı ,ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili puanlamanızı bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

Dear Giray, We very much appreciate your feedback regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mr. Mann, Thank you for taking time and bringing your experiences to our attention during your trip at Mercure Istanbul Altunizade. First of all, We would like to inform you that as a result of the interview we held with our team members about the negative experience you had, necessary measures are taken to prevent the same situation from happening in the future. According to our records, you had 2 stay in our hotel. Your second stay lasted 11 nights and the do not disturb (DND) light in your room was on during 8 days of your stay, for the remaining 3 days we have been able to clean your room twice since you did not ask for cleaning for the remaining third day. Since your DND light was on, your room was called periodically by the reception to check if had any emergency or if you had any request. We do offer 1 complimentary water per day for our guests, but water could not be left in your room because your DND light was on. All necessary actions would be taken immediately if you have submitted your complaints directly to us. As you have been informed during your stay, due to the hygiene regulations valid in most of the hotels globally, we cannot accept food orders from outside in any circumstance. We would like to thank you once again for the time you have taken to express your thoughts, and we would like to state that your feedback is extremely valuable in order to improve the quality of our services. Sincerely,

Dear Burak, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Alistair, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your scoring, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Ibrahim, Your feedback is very important to improve our quality service standards for us. We would like to inform you that all linens goods was changed the beginning of this year. Some of the voice, noise and smell could be annoy for our guest during their comfortable accommodations at this situation our reception team would be happy to change your room with the room of the different side of the hotel building. We are sorry about its because if you had reported this during your stay, we could change your room. Your pleasure accommodation is the valuable for us. Also we would like to inform you about our system. Sometimes the currency rate may be changed quickly in our country. But our system follow the TC Central bank exchange rates. The system take automatically the day of the before closed rates. So the currency changing within day doesn’t effected to our guests. We have to follow our legal obligation for the payment and billing. The system prepare the billing only Turkish Lira but you can pay with Euro or TL. If you pay the all amount with Euro, the currency rates isn’t effected your payment. We appreciate your sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Muhammad, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your scoring, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Guest, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your scoring, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Shazad, We very much appreciate your feedback regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mohamed, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do offer choices and as stated in our breakfast QR codes which are located on our restaurants’ tables, they are served as per request. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Mutasem, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Ekaterine, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform you that we’ve reported this situation to our housekeeping department. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like to thank again for information and feedback. Your feedback is important for us to serve you better. We hope to welcome you again the next accommodation. Sincerely,

Dear Tyler, We very much appreciate your feedback regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Monica, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Altunizade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Guest, We very much appreciate your scoring regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your scoring with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your scoring, and we hope your next visit will be as pleasant as the previous one. Sincerely,