Asker Ocagi Cd. No:1, Taksim, Sisli, Istanbul, Istanbul
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good location. Very close to the metro and walking fistance to Taksim square.
Lovely hotel...but our room had a terrible view of a construction site but at the end of the day we were there to be out and about not just look out the window.
Friendly staff great hotel.
The property and the service levels are fantastic at the Divan hotel. I really cannot find any negative points. The breakfast buffet was always fresh and offers a wide variety of choice for all tastes. I also dined at the restaurant one evening and the food was of the highest standard. The service was always first class and the staff were all very helpful and accommodating.
Stay here you will not regret it!
I was already familiar with Divan; however, had not seen the spa which adds to the convenience and completes the stay. It is a gem of a boutique hotel among the highrises around it, built and furnished in high quality, timeless pieces and the staff is very professional yet friendly.
Oya
Stayed 13 nights in Apr 2024
Response from Front Office Manager Sinan Kuruhüseyino on Apr 22, 2024
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,
Response from Front Office Manager Sinan Kuruhüseyino on Apr 22, 2024
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,
Response from Front Office Manager Sinan Kuruhüseyino on Apr 22, 2024
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,
All things considered, this is a great place to stay in Istanbul
Umit
Stayed 7 nights in Mar 2024
Response from Front Office Manager Sinan Kuruhüseyino on Apr 22, 2024
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,
Dear Valued Guest,Thank you very much for your scored.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
10/10 Excellent
Mehmet Hasan
Feb 28, 2024
Mehmet Hasan
Stayed 2 nights in Feb 2024
Response from Cemal Tamer on Mar 21, 2024
Değerli Misafirimiz Mehmet Hasan Bey,Puanlamanız için çok teşekkür ederiz.Sizleri tekrar aramızda görmeyi ümit eder,En derin saygılarımızı sunarız.Ön Büro MüdürüCemal Tamer
The property very well managed and the staff were very helpful .I recommend this property very highly
Jamal
Stayed 5 nights in Feb 2024
Response from Cemal Tamer on Feb 26, 2024
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
10/10 Excellent
Mohammed
Feb 24, 2024
Mohammed
Stayed 2 nights in Feb 2024
Response from Cemal Tamer on Mar 21, 2024
Dear Mr.Mohammed,Thank you very much for your scored,We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
When I’m in Istanbul (three times a year) I stay in Divan. Always a pleasure!
Dino
Stayed 3 nights in Nov 2023
Response from Cemal Tamer on Feb 26, 2024
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
Değerli Misafirimiz,Nazik yorumlarınız için çok teşekkür ederiz.Sizleri tekrar aramızda görmeyi ümit eder,En derin saygılarımızı sunarız.Ön Büro MüdürüCemal Tamer
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
The place and staff was wonderful and comfortable.
Mustafa
Stayed 3 nights in Dec 2023
Response from Cemal Tamer on Feb 19, 2024
Dear Valued Guest,Thank you very much for your valauble and kind feedbacks.We would like to welcome you again and thank you for your staying with us,Kindest Regards,Front Office ManagerCemal Tamer
Service was exceptional with super-friendly staff and an inspirational. We even saw the Koc family vice president but we felt really bad that we couldnt meet him in person when he was there!
Verified traveller
Stayed 1 night in Feb 2024
Response from Cemal Tamer on Feb 6, 2024
Dear Valued Guest,Thank you very much for your valuable and kind feedbacks,We would like to welcome you again.In the meantime if you could inform us about your face to face meeting with the Koç family we would be happy to provide you with the opportunity to meet.We hope you can come across it again during your next stay.Kindest Regards,Front Office ManagerCemal Tamer
10/10 Excellent
HAREL
Feb 3, 2024
HAREL
Stayed 1 night in Feb 2024
Response from Cemal Tamer on Feb 5, 2024
Dear Valued Guest,Thank you very much for your scored,We would like to welcome you again.Kindest Regards,Front Office ManagerCemal Tamer
Dear Valued Guest,Thank you very much for your valuable and kind feedbacks,We would like to welcome you again in our hotel,Kindest Regards.Front Office ManagerCemal Tamer
10/10 Excellent
Narmin
Jan 15, 2024
Narmin
Stayed 1 night in Jan 2024
Response from Cemal Tamer on Jan 18, 2024
Dear Valued Guest,Thank you very much for your valuable scored.We would like to welcome you again in our hotel and thank you for your staying with us.Kindest Regards,Front Office ManagerCemal Tamer
6/10 Okay
anjolie
Jan 7, 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible rooms and dysfunctioning toilet
We checked in just after Christmas. Our first room was placed on a smoking floor despite asking for it to be non-smoking. The next room had a dysfunctional toilet.
The spa asks you to cover your hair but no one follows this rule it is instead just a money making rule to force people to buy swim caps that they conveniently sell for a 1000% mark up.
Overall disappointed.
anjolie
Stayed 5 nights in Dec 2023
Response from Cemal Tamer on Jan 9, 2024
Dear Valued Guest,We would like to apologize that you had such a bad experienced.We would like to state that we have reported your complaints to the relevant departments and have taken the necessary actions.Thank you for your understood and staying with us,Kindest Regards.Front Office ManagerCemal Tamer
8/10 Good
Masoud
Dec 27, 2023
Masoud
Stayed 3 nights in Dec 2023
Response from Cemal Tamer on Dec 29, 2023
Dear Mr.Masoud,Thank you for your scored,Wish you the best and happy new year!Kindest Regards.Front Office ManagerCemal Tamer
Very friendly staff, exceptional breakfast and service
Kadir
Stayed 5 nights in Dec 2023
Response from Cemal Tamer on Dec 21, 2023
Dear Valued Guest, Thank you very much for your valuable and kind feedbacks. We would like to welcome you again in our hotel and thank you for your staying with us. Kindest Regards. Front Office ManagerCemal Tamer
Dear Valued Guest, Thank you very much for your feedback. We would like to welcome you again in our hotel and thank you for your staying with us. Kindest Regards. Front Office Manager Cemal Tamer
We had a wonderful experience at Divan Hotel. Every staff member I encountered specially Mr.Ali& Mr. Gerkemat at front desk were delightful and eager to help! Thank you!🙏🌹
Sanaz
Stayed 1 night in Dec 2023
Response from Cemal Tamer on Dec 13, 2023
Dear Valued Guest, Thank you very much for your feedback. We would like to welcome you again in our hotel and thank you for your staying with us. Kindest Regards. Front Office Manager Cemal Tamer
Dear Valued Guest, Thank you very much for your feedback. We would like to welcome you again in our hotel and thank you for your staying with us. Kindest Regards. Front Office Manager Cemal Tamer
Dear Valued Guest, Thank you very much for your feedback. We would like to welcome you again in our hotel and thank you for your staying with us. Kindest Regards. Front Office Manager Cemal Tamer
You have to pay €100 extra to have your guest in your room like a boutique hotels
Elias
Stayed 4 nights in Nov 2023
Response from Cemal Tamer on Nov 20, 2023
Dear Valued Guest,As you have mentioned we have 100 price policy for guests you want to host from outside your room,in accordance with the hotel procedure.Thank you for your staying with us,Best Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,Greetings from Divan Istanbul Hotel,We would like to welcome you in our hotel again and thank you very much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
The Divan Istanbul was perfect for our needs. We only spent one night there but we had dinner and their breakfast buffet where the food was very good at both. Additionally, we used the swimming pool in the morning and walked around the shops in the area before heading to the airport.
Jeffrey
Stayed 1 night in Oct 2023
Response from Cemal Tamer on Oct 30, 2023
Dear Valued Guest,Thank you very much for your valuable feedbacks.We would like to welcome you again in our hotel and thank you very much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,Thank you very much for your valuable feedbacks.We would like to welcome you again in our hotel and thank you very much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,We would like to welcome you again in our hotel and thank you very much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,We would like to welcome you in our hotel again and thank you very much for your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
The temperature in my room had to be adjusted many times
Fredreika
Stayed 6 nights in Sep 2023
Response from Cemal Tamer on Oct 16, 2023
Dear Valued Guest,We would like to apologize regarding your experices that you had.Thank you so much for your understood and staying with us,Kindest Regards.Front Office ManagerCemal Tamer
I don’t understand how this place is 8.8/10 on Expedia. I have been in hotels with 8.8 rating that were booked via Expedia and this was not similar to any of them. The price doesn’t match the quality of this hotel. If you’re planing on paying that rate, there are plenty of better hotels near Taksim area.
Behzad
Stayed 3 nights in Oct 2023
Response from Cemal Tamer on Oct 16, 2023
Dear Valued Guest Mr.Behzad,Greetings from Divan Istanbul Hotel,First of all we would like to apologize regarding that you have experiences.We would like to kindly ask you could you share your experiences with us so that we can improve ourselves?Thank you so much your staying with us,Kindest Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,Greetings from Divan Istanbul Hotel,We would like to welcome you in our hotel again and thank you for your staying with us.Kindest Regards.Front Office ManagerCemal Tamer
Dear Valued Guest,Greetings from Divan Istanbul Hotel,Thank you for your staying with us and for your valuable feedback.Wish you the best,Kindest Regards.Front Office ManagerCemal Tamer
this is the best Hotel by far ,and the assistance manger mr Sinai made it so easy for us He even give me his personal cell and called me on his day off to make sure we are doing fine , this is the only place we gonna stay going forward and i suggest this hotel for any special occasion you may have .
Homayoun mike
Stayed 8 nights in Sep 2023
Response from Cemal Tamer on Oct 10, 2023
Dear Valued Guest,Greetings from Divan Istanbul Hotel,Thank you very much for your valuable and kind feedbacks,especially for our colleague Mr.Sinan,We would like to welcome you in our hotel and thank you for your staying with us!Kindest RegardsFront Office ManagerCemal Tamer