Outdoor dining
Check availability

Reviews of Best Point Hotel

Best Point Hotel
Akbıyık Cad. 71, Sultanahmet, Istanbul, Istanbul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 214 out of 351 reviews" "
Rating 8 - Good. 105 out of 351 reviews" "
Rating 6 - Okay. 22 out of 351 reviews" "
Rating 4 - Poor. 7 out of 351 reviews" "
Rating 2 - Terrible. 3 out of 351 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Mar 2019

8/10 Good

Madi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Madi

Liked: Cleanliness, staff & service, property conditions & facilities
Less in quality compared to the previous years
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Yoana, New York City, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Turkish Hospitality!
Excellent hotel and amazing staff that made our stay really great! Our room with hamam was kept clean and stocked with essentials everyday by the wonderful housekeeping. Thanks especially to Yohan who always helped us out by answering our questions and providing honest suggestions and advice!! Hotel is at a prime location; walking distance to all the tourist attractions such as the Topkapi palace and Agia Sophia. It also has an amazing restaurant and mini mart next door to the left if you are in need of essentials or a quick bite. Best point has a delicious and hearty breakfast everyday on the topmost floor as well as great panoramic views. No elevator but staff will help you with luggage if necessary. They also provide tea time and snacks from 2-7pm which is very convenient for a pick me up. One minor complaint was we had a very limited selection of English channels to watch on the TV, so never really could use it on the rainy days. But thankfully they have fast, free Wi-fi so we enjoyed our Netflix shows instead. Single laptop and printer is available for use in the lobby. The entire hotel is non-smoking. Best point hotel provides an authentic Turkish experience at a great value. We would absolutely love to stay here again on future trips to Istanbul! Thanks for a great experience and first impression of Istanbul!
Stayed 10 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

10/10 Excellent

amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located on a great street.. quiet at one end and active on the other end. The staff are friendly and won't spare the effort to help you. The breakfast had many varieties that I didn't see in all of the hotels I stayed at during this trip.. so I would strongly recommend to stay there.. as you also get to be very close from Sultan Ahmet.. love it. And one thing the hotel cab consider.. I just better pillows
Stayed 2 nights in Dec 2017

10/10 Excellent

james, Tucson Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
this is a wonderful hotel and is truly a Best hotel the staff are incredible helpful in every way ,they really make you feel like family. the breakfast is superb and they also have a tea time. the location is in a very beautiful part of the old city not far from the blue mosque I will definitely stay again

10/10 Excellent

Lorraine , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Me and my partner stayed here for one week. The staff were all very helpful nothing was too much trouble. The breakfast was lovely and the hotel close to all the main attractions. A lovely hotel and staff.

8/10 Good

Rabeeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tim, Seattle area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in a great location.
We didn't know what to expect as the driver searched narrow streets for the hotel. We were pleasantly surprised by the hotel when he found if. We were travel weary and Johan immediately made us feel very welcome. Upgraded our room for free. Gave us the name of an excellent restaurant and a shop for last minute shopping close by. We were on our way home, but the hotel is very close to major cultural sites in Istanbul. No hesitation recommending this hotel.

10/10 Excellent

Lloyd, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I stayed 2 nights and wished we could have stayed longer! Extremely friendly staff, comfortable room, great (rooftop) breakfast. We will definitely return - but for longer next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to blue mosque , shopping areas
Wonderful Room was clean Staff are very kind and helpful Tea time in late afternoon was lovely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & great staff close to all major sights
Fantastic family-run hotel where they paid attention to our every need. We enjoyed the fabulous breakfast on the roof-top terrace as well as the snacks and wine each evening. It saved us lots of money on restaurants.

10/10 Excellent

muz, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An outstanding staff helpful beyond expectation
A gret hotel located within reach of all the well known tourist destinations of the old city

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value, wonderful staff!
Manager and all staff at Best Point are incredibly friendly and helpful. My room was lovely and immaculate. Robust breakfast meant I could skip lunch. Great value and I will definitely stay there next time I travel to Istanbul.

10/10 Excellent

Nooshin, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instanbul Delight
Superb Stay. Lovely hotel in the heart of it all. We had the room with the balcony overlooking the Blue Mosque and it was so scenic going to sleep and waking up with the mosque in our view. What makes this hotel superb is really simple- the staff. From the moment you walk in, till check out, they go out of their way to take special care of you. Loved the afternoon snacks and I can't even begin to complement the morning breakfast- unlike any other!

10/10 Excellent

Kittiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 5 star hotel facilities stay at Istanbul
The rooms were clean and made up everyday. One amazing thing was the service by hotel staff and the view of Blue Mosque during the terrace breakfast. This hotel also provides you with 4-5 different bath soaps to try out, which is really a good way to know what you like before you buy Istanbul soaps. Amazing view, good service and comfortable stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
Great hotel! Staff sits you down and welcomes you with wine, nuts and Turkish delights upon arrival. The hotel is within easy walking distance of the Blue Mosque, Hagia Sophia and Topkapi Palace. The rooms are very nicely decorated, the bathroom amenities include hand made soaps and toothbrushes along with the usual shampoos and lotions. The breakfast buffet is extensive served on the rooftop terrace which has views of the Blue Mosque and the sea. and there is a happy hour every evening. If you have difficulty with stairs though, this hotel is not for you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bonnie, Somerville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Boutique Hotel!
The location of this hotel was perfect for our trip. We were greeted with a welcome drink and Turkish delight! The view from their rooftop dining area was wonderful, overlooking the Blue Mosque and Hagia Sofia. The stay also included a complimentary breakfast in the morning which was absolutely delicious with all kinds of tapenades, breads, cheeses, and fruits.

10/10 Excellent

Juliette, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for Old Town Istanbul
The standard rooms are fairly basic and there is no lift. However, the service from the staff is excellent and more than makes up for the lack of facilities. Staff are on hand to welcome arriving guests with a drink and baklava. Nothing is too much trouble for them. Meze are available free of charge in the lobby in the late afternoon and these are replaced by cakes and pastries at 7 30 pm. Tea/coffee is also freely available. Breakfast (on the top floor with views over the city) is buffet style but the kitchen will make omelettes if requested. Freshly squeezed orange juice is provided as is an array of fresh fruit and bread/cereals with sweet and savoury items. The hotel is approximately 10 minutes walk away from the main sights so is ideally located.
Response from Fatih on Jun 14, 2014
Dear Juliette; Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your such great impression of our property. It's alway so nice to hear from great and valuable comments like yours. Your positive comments of your recent stay experience. Your recommedndation will definitely encourage us to continue focusing on guest satisfaction at any time in the future. All related department will be shared with your mentioned comments for sure. Please do not hesitate to contact me further with any inquiries you may have or whether you are considering a future reservation with our hotel, as I would be happy to personally reserve your room for you. Best Regards from Istanbul Best Point Hotel&Best Point Suites Owner Fatih YILDIRIM

10/10 Excellent

Hilary, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Point Hotel is the Best Hotel
We had a four night stay and it was great. There were 5 in our party and the owner, Fatih, and his staff could not do enough. The breakfast on the roof terrace was really good, plenty of choice and special requests no trouble. The freshly squeezed orange juice is fab. Fatih will give advice on what to see and how to get there. He will also book restaurants and arrange free transport to the restaurant. We had a very enjoyable stay and will definitely stay at Best Point again.
Response from Fatih on Feb 15, 2014
Dear Hilary; Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your such great impression of our property. It's alway so nice to hear from great and valuable comments like yours. Your positive comments of your recent stay experience. Your recommedndation will definitely encourage us to continue focusing on guest satisfaction at any time in the future. All related department will be shared with your mentioned comments for sure. Please do not hesitate to contact me further with any inquiries you may have or whether you are considering a future reservation with our hotel, as I would be happy to personally reserve your room for you. Best Regards from Istanbul Best Point Hotel&Best Point Suites Owner Fatih YILDIRIM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great location from which to explore Istanbul. Staff were friendly and helpful. Good value. The buffet breakfasts were excellent, as we're the snacks available in reception throughout the evening. We had a wonderful holiday here.

10/10 Excellent

Zarina, Luton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location and friendly staff
This was our first experience of visiting Istanbul, for my husband and myself, i had read reviews about this hotel before booking on-line. It was just as expected, it is a small family run business, it has clean, comfortable rooms, and the staff provide great customer service. The staff at reception desk speak good English as well as other languages, they were helpful, and had good knowledge about the area. We were treated with respect and made to feel very welcome, kitchen staff would encourage us to try turkish delights at breakfast which contained a huge selection of foods, fresh fruit, juices, tea, coffee, cheese, meats, cakes etc.etc. The hotel is situated in the old city of Istanbul, just behind the Blue Mosque and just a short walk from Aya Sofia, Topkapi Palace, Basilica Cistern and other famous landmarks. The hotel is situated in a area which is lined with cute gift shops, hotels, cafes and restaurants, it has cobbled streets so walking in high heels could be tricky. The hotel provided complimentary snacks and drinks during the day, which were a welcoming sight each time we stepped into the hotel after a day full of sightseeing. Our room was cleaned and tided-up everyday and towels were changed. We were able to travel on the tramway which was near the Sultan Ahmet Square, by following instructions given by staff and we were able to go on the Bosphorus cruise, and visit the Princes Islands at a fraction of the price charged by tour operators.
enjoying breakfast time
our room
warm reception

8/10 Good

Emmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and welcoming hotel
We had a lovely stay at the Best Point Hotel. The location is great and the staff were all incredibly kind and helpful. They went out of their way to make us feel welcome. The only negative aspect of the hotel was that I found it a little noisy as our room overlooked the street. It's not a busy road, but there is a fair bit of activity late in the evening and as we sleep with the window open the sound carried into the room. So i would recommend requesting a room at the back. Everything else was lovely, very clean, lovely breakfast and delightful staff.

10/10 Excellent

Chris, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Comfortable family-run hotel in old town, very convenient - many sights within walking distance and near to public transport. Very warm welcome, pastries, tea and wine offered on arrival, mezze available (free) later in the evening. Wi-fi for each floor.

8/10 Good

satisfied customer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really close to all must see sights, friendly
overall very friendly, nice service, room a bit small, upper floors gets smokey as some people smoking in rooms below the smoke travel upwards, nice view at roof

6/10 Okay

Valerie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Best Point Stay
Some confusion with type of room booked and we complained and then moved to a larger room. Very basic amenities and many stairs. Nice staff, mezes and snacks in the lobby in the afternoon. Great view from breakfast on the rooftop. Noisy during day due to construction across the street. Great location in touristy old town near the Arasta Bazaar.
Response from Fatih on Sep 12, 2015
Dear Valerie; Greetings from Istanbul at Best Point Hotel&Suites.Thanks for decide to stay at Best Point Hotel&Suites We already closed basic rooms 2012,we dont have any small in the hotel 2012 till today. This information for future guests. All the best

8/10 Good

Judith, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a city break
Excellent hotel. Staff incredibly helpful. Nice room with air conditioning. Lovely to have complimentary nibbles and wine every day and to sit out on the roof terrace. In a perfect location, nice restaurants nearby. Would definitely recommend this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and kind reception staff
We were really treated so well by receptions staff. They were fantastic. The staff at the breakfast room seemed overwhelmed with the business of their hotel and really did not have enough room on the breakfast room rood top for all at the same time. However hotel experience was great , great breakfasts welecome drink on arrival and also tapas and glass of wine at 17 h 00 helps budget travellers not really need a dinner. Cobbled streets and in a quiet area. Don't need an alarm clock though as the song from the Mosque nearby wake you on first light- all part of the Trukey experience. Would recommend this hotel try to get upgraded room as we did as I saw the standard rooms and they are a bit dark, but still spacious. great little courtyard. be prepared to climb lots of stairs though . They carry luggage but no lifts. good stay though - would not recommend to elderly travellers due stairs though

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ann, Vienna, Austria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full marks for service, comfort and refreshments!
Staff were very helpful at all times, genuinely so, and very friendly. The variety and quality of food for breakfast on the roof terrace was fantastic (look out for dolphins in the Sea of Marmara in the mornings and the sunset views of the Blue Mosque). Rooms (we had two different ones in two different stays) were very clean, well kitted out, and comfortable large beds. Can't fault anything about it.

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
We only got to spend one night in this hotel - our loss! Service was impeccable, and facilities were great value for price. Very pleased.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the Old City
The staff at the Best Point were very refreshing and warm. As soon as we walked in the receptionist had us sit down and asked what we would like to drink and brought baklava to us. The breakfast they serve in the morning is great and it is nice they have afternoon snacks. The location is good, if you want to be in the Old City.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway to Turkey
Very happy with the selection and the time there.

8/10 Good

Grace, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place!
Very nice stay. Breakfast was great and the staff was very helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
good location close to main sights in sultanahmet
location is good, however it may be a bit difficult to find the hotel as there are many many other hotels in the same area. the rooms were clean enough. breakfast which is included has a variety of foods but most ppl dont really know what to eat. staff are too attentive, giving hotel guests too much attention at breakfast and at the reception. i noticed tip boxes placed around too. the rate was reasonable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my boyfriend and i spent three nights at this hotel and really enjoyed our stay! the hotel staff members were all very friendly and helpful, and they went out of their way to make us feel comfortable and at home. cold beverages were always offered after we made our way back from a day of sightseeing, which was great! the neighborhood has lots of restaurants, although we didn't really have any food that we were super impressed by. the hotel is within walking distance from a ton of historical sites, and it's a short walk to the tram. the breakfast was pretty good too.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EUREKA.....YOUR SEARCH ENDS HERE...
This was my first trip to Istanbul and my stay at Best Point has paved the way to many more for sure. This hotel offers the ultimate value for money and the quality of its staff is the icing on the cake. Kick start your day with breakfast on the terrace with fantastic views of the Blue Mosque and the Marmara Sea. No tourist attraction in Sultanahmet is more than a 15 minute walk away from this hotel. You can get precise information on how to plan your day ahead from the hotel staff itself. Getting to Taksim square is also easy with taxis freely available at all times. Brilliant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Resturants main attractions
If we return to Istanbul we would stay here again. the Staff are excellent they couldn't do enough for you. They put out free snacks and wine for the hotel guests every afternoon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable. They were very helpful in planning what to see and willing to make arrangements for tours or guides or rides to anywhere we wanted to go. The location was great. Easy walking to many of the main sites to see.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not Recommended - Bad Hotel Facilities and Staff
We bad experience with this hotel from the start. There is NO HEAT in the bathroom. We stayed in February. It was very cold to use the toilet or shower! The breakfast is terrible. Most foods are sweet like cakes that have been there for days. If im going to pay high price, please give me some real hot food. Orange juice is charged separately (they dont tell you it's extra when they ask u if u want OJ, they just hand u the bill to sign with the oj) I came to ask myself what did i really pay for? It said breakfast was included in the room. The staff were very annoying when we ate breakfast because they all just stood there looking at what foods you pick, how much food u take and how you eat. Very annoying. We took a deluxe room and there is no frig or coffee maker in room. if u dont have kitchen, then at least they should have a small coffee maker. The cleaning staff don't know English or how to read basic signs. We put a Privacy sign on door and the cleaning lady just walked in on us! I'm never, never, never going to stay in this hotel! i wanted to leave early but we already paid for the rooms. it should rather be called Worst Point Hotel to better describe their crummy joint. The only positive aspect about this Best Point hotel is the good location to tourist places, but you can find many other better hotels in that area. We also stayed at Erboy during out travel and had a great time and hot yummy breakfast without extra charges!
Response from Mr.Fatih YILDIRIM on Jun 9, 2015
Dearest My Guest; You already share it your review 2012 Febr.We already fixed all things after your suggestions in the room and other services&hotel facilities. I hope you can stay one more time at the Best Point Hotel and can see all new things. Thanks for your time to shared your suggestions. All the best

10/10 Excellent

TC, Southern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended, would return in a minute!
We had 4 days at Best Point in June 2012, and were perfectly satisfied--the breakfast was incredible (though not ideal if anyone in the party has problems with stairs, since it's served on the roof--from our room it was 2 flights down and 4 up--not a problem for us, but should be mentioned). The staff went out of their way to be helpful and friendly. The location is ideal for the Sultanahmet sights.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel itself is in a good location. I didn't find the gentlemen at the reception to be very helpful. I felt I had to ask every question in detail and confirm everything. They were not very willing to look up items if they were not familiar with them. We asked for a packed breakfast as we were leaving early the next morning to which we were asked to request anything we wanted. We settled on breakfast arrangements and when we came down in the morning it was not there and we were given a piece of cake. Would not stay here again.

10/10 Excellent

James, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Istanbul
A very clean and comfortable hotel where the staff are so keen to be friendly and helpful. Having breakfast on the roof terrace with the Blue Mosque on one side and the beautiful Bosphorus on the other - pure magic! Perfectly located for the top tourist sites - it will not disappoint.

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel at great location
We stayed for 5 nights (2 adults with 2 kids). The staff was very helpful and accommodating. The hotel room had a very nice ambience and decorated well. Hotel location is perfect. Right behind Blue Mosque. Lots of restaurants on street for a quick bite or a formal dinner. Good overall value for price of stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
The location of the hotel was so convenient to all the sites that we were interested in seeing! The staff was so helpful and responsive. Special kudos to Umit and Anton from the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
This was a wonderful place with the best service ever and very friendly staff. The breakfast was fabulous. This was one of the best places I.ve ever stayed in my life. The views were magnificent.