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Reviews of Comfort Inn Indianapolis North - Carmel

2.5 out of 5
Comfort Inn Indianapolis North - Carmel
10290 Pennsylvania Parkway, Indianapolis, IN

Reviews

7.8

Good

Rating 10 - Excellent. 331 out of 1005 reviews" "
Rating 8 - Good. 364 out of 1005 reviews" "
Rating 6 - Okay. 198 out of 1005 reviews" "
Rating 4 - Poor. 72 out of 1005 reviews" "
Rating 2 - Terrible. 40 out of 1005 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place at reasonable rates. I'd recommend. A little north of the city but worth the few extra driving miles compared to the expensive Downtown Indy Hotels.
Stayed 1 night in May 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Willie who was at the desk was very polite, helpful friendly out going, and available.
Stayed 1 night in May 2024

10/10 Excellent

Kirsten

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were staying due to a dr appointment very affordable clean place that was only 1/2 mile from my dr office!
Stayed 1 night in May 2024

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of help and cleaning personnel. No one at desk in the mornings. Had to yell for hi.. had to take towels to front desk to trade for clen. Front desk person would not take them . We threw them into a laundry cart. Room had heavt dust o. Standing light. Needed toiletries but didn't want to ask because of his attitude.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerry

Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, room was nice and overall clean. However, I am a professional cleaner and I had a hard time getting over the stains in the bottom of the tub and the paint peeling off the ceiling in the bathroom. Other than that, I have no complaints
Stayed 2 nights in Apr 2024

4/10 Poor

Vingena

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not all pillow cases had zipper pillow cases. Mattress covers had stains and needed to be washed. Pool was nasty kids refused to even try it. Gym was nasty. Staff was just there gossiping. Parking lot had glass bottles. I didn’t see one and my car ran over it trying to park right in from of the hotel. Lawn guys were there that day and no one picked it up. Driveway in has huge pot holes. Only reason we even stayed instead of asking for a refund is all hotels were booked.
Stayed 1 night in Apr 2024

10/10 Excellent

CHRISTINE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for an overnight and swimming with my grandkids. The manager was quiet but very nice. He worked hard keeping the place clean especially during the free breakfast. Was a good experience!!!
Stayed 1 night in Mar 2024

8/10 Good

Nicole

Travelled with family
Liked: Staff & service
When we checked in our door was propped open. I called the desk and they said we could go in. However, the room was not completely cleaned. Did not like that anyone could have been in our room before we closed the door. Also the maid was not happy the door was closed. Also there was cobwebs in the corner of the room. There was also black hair on the cover and in the tub.
Stayed 1 night in Mar 2024

8/10 Good

Jermaine

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The hotel was run down, needs an upgrade
Stayed 1 night in Mar 2024

6/10 Okay

Matthew

Pretty typical room for the price. No real complaints. Parking lot has more potholes than I could count. Couldn’t hear the staff that is still behind plexiglass.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Business traveller
Liked: Staff & service
It was just ok
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to our destination and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Tanner

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Would stay again.
Stayed 1 night in Feb 2024

4/10 Poor

Shavon

Stayed 1 night in Feb 2024

6/10 Okay

Tim

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a slightly below average 2 star hotel. Short staffed, but the ones there were friendly and helpful. The facilities are old, dinged up and in need of either a deep clean or replacement. Beds were perfectly firm and clean. Only a couple curly hairs in the bathroom. Shower was strong and clean. Carpet needs to be replaced. Overall I’d give this place 2 stars for helpful staff, and good OJ.
Stayed 3 nights in Feb 2024

8/10 Good

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon, Urbana

Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Stayed here with some friends to go to Christkindelmart. The location is super convenient right off Hwy 31. It is near good restaurants and was 10 minutes from downtown Carmel. The building is an old repurpose. It is very clean, and we enjoyed the breakfast. Maybe could update a few things, but overall it was one of our better experiences in the area. We will try to book this location again.
Stayed 2 nights in Dec 2023

8/10 Good

Joe

Stayed 6 nights in Nov 2023

6/10 Okay

Jack

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sara

Stayed 2 nights in Oct 2023

10/10 Excellent

john

Stayed 1 night in Oct 2023

10/10 Excellent

Sharon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Katie

Stayed 2 nights in Oct 2023

8/10 Good

Alvin L.

Stayed 1 night in Oct 2023

10/10 Excellent

Joyce

Stayed 1 night in Oct 2023

6/10 Okay

Amber

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Needs updating
Overall it wasn’t horrible and it was booked last minute. But the curtains were stained from maybe water damage? The bathroom had mold on the ceiling and broken tiles. The sofa bed had food on it and no blankets. The breakfast was a lacking with not many options. The staff was friendly though and the beds were comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, room comfort
Stay was good.
The bathroom mirror was broken and the toilet paper holder was broken. The night manager was informed so I didnt get charged for damages. The room was clean and the bed was very comfortable. Overall the stay was good. I would stay again.
Stayed 1 night in Sep 2023

4/10 Poor

THOMAS

Business traveller
Disliked: Staff & service
Property was okay. Night staff were not there. The manager didn’t show up until 4am Sunday morning. I had to sleep for part of the night in the lobby. When he finally showed up, I was told to leave and he didn’t believe that I was a guest. I won’t be staying here again.
Stayed 3 nights in Sep 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Monica

Disliked: Staff & service, amenities, property conditions & facilities
A bit dingy, carpeting was very damp from ac in wall to bed. Wall by tub looked like it had mold. Little bottle for shampoo and conditioner were so tiny. Staff shortages so no daily service. Breakfast was ok,
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and polite staff, very clean, upscale area right off the freeway, facilites stightly dated but in very good condition
Stayed 1 night in Sep 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids loved the pool
Stayed 1 night in Aug 2023

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2023

8/10 Good

Johan, Quebec City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is welcoming. Clean room though would benefit some renovation.
Stayed 2 nights in Aug 2023

8/10 Good

Ronda

Business traveller
Liked: Staff & service, amenities
Rooms smell musty or damp. Otherwise it was quiet. Front Desk was kind and helpful.
Stayed 1 night in Aug 2023

6/10 Okay

Clayton

Travelled with family
Disliked: Cleanliness, property conditions & facilities
restrooms could have been a lot cleaner. its time to renovate
Stayed 1 night in Aug 2023

6/10 Okay

Sharon

Stayed 1 night in Aug 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

BRIAN, Marion

Stayed 1 night in Aug 2023

10/10 Excellent

grant

Liked: Cleanliness, staff & service, amenities
Location, location, location. Low traffic, Carmel, Easy to Indy and 465, Preisswert!!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Aug 2023

6/10 Okay

John

Stayed 2 nights in Aug 2023

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Brett

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience in 40 years.
Stayed 6 nights in Jul 2023

6/10 Okay

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mid evening, a rowdy, loud group of young folk were checked in. This behavior was allowed to continue unchecked from lobby to 2nd and 3rd floors until about 1pm. Fighting, rough and tumble, running knocking on random doors, loud crying, cursing, shouting. The elevator also was included as its opening door chime was continually sounding. Any supervision should have been made to check this action, removed from property or local enforcement should have been called. Early morning breakfast was over whelmed by this same group. Other patrons were obviously hesitant to serve themselves or to sit at the tables provided. NOT A GOOD THING.......
Stayed 2 nights in Aug 2023