Outdoor treatment areas, sauna, spa tub, steam room, Turkish bath

Reviews of Stic Urban Hotel & Spa

4 out of 5
Stic Urban Hotel & Spa
San Antonio, 30, Sant Antoni de Portmany, Illes Balears

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 56 reviews" "
Rating 8 - Good. 9 out of 56 reviews" "
Rating 6 - Okay. 0 out of 56 reviews" "
Rating 4 - Poor. 4 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cherry

Liked: Amenities, property conditions & facilities
Amazing little gem close the spa being the gold star. Would have rated excellent had the new roof top pool been open ( just missed it, opening end of May)
Stayed 2 nights in May 2024
Response from Stic Urban Team on May 8, 2024
Dear Cherry, Thank you for your visit and for your very kind recommendation; we look forward to serving you again on your next visit to Ibiza.Next time with the sky pool open Kind regards Warmest regards,

10/10 Excellent

Mikko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stylish hotel at the heart of the city. The rooms are spacious and well kept. Cafe del Mar is just a 3min walk away and there are plenty of dining options around. Convenient location. Just a quick note that parking and spa are optional extras that need to be paid separately.
Stayed 8 nights in Mar 2024
Response from Stic Urban Team on May 4, 2024
Dear Mikko,Thank you very much for taking the time to write this message. Your opinion is very important to us.We are delighted to read that you enjoyed your vacation with us and we hope to see you again next year.Sincerely,

4/10 Poor

Emerson

Disliked: Amenities
Stayed 4 nights in Apr 2024
Response from Stic Urban Team on May 4, 2024
Estimado Emerson, Gracias por compartir su opinión con la comunidad, sentimos que se haya ido con esa sensación y sentimos la confusión que le creó la página sobre nuestros servicios. Esperamos que disfrutara de la sesión de spa que le ofrecimos sin coste por las molestias y esperamos recuperar la confianza con usted en un futuro. Saludos cordiales,

10/10 Excellent

Desislava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and lovely members of staff.
Stayed 4 nights in Apr 2024
Response from Stic Urban Team on Apr 10, 2024
Dear Desislava,We are glad to know that you had a fantastic experience and we will be delighted to welcome you in the near future.Best regards,Stic Urban Team

10/10 Excellent

Clerio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Sep 2023
Response from stic urban on Sep 6, 2023
Dear Clerio, Thank you for taking the time to write your feedback on your holiday experience at Stic Urban Hotel & Spa.Our customers’ comments are very important as only through their observations and remarks we are able to measure our performance. We will definitely look into which changes can be made to enhance the points you raised. We really thank you for your time and hope that our hotel will remain an option for future holidays. Best regards, Stic Urban Team

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, wonderful staff, nice hotel would recommend
Stayed 3 nights in Aug 2023
Response from stic urban on Sep 6, 2023
Dear Aaron, Thank you for taking the time to write your feedback on your holiday experience at Stic Urban Hotel & Spa.Our customers’ comments are very important as only through their observations and remarks we are able to measure our performance. We will definitely look into which changes can be made to enhance the points you raised. We really thank you for your time and hope that our hotel will remain an option for future holidays. Best regards, Stic Urban Team

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel has been renovated to a high standard comfy beds and all amenities you need. Pillows could be a little better. Whilst it’s on a main walk through to the strip and hotels you don’t really hear much compared to other hotels in the area.
Stayed 8 nights in Jul 2023
Response from stic urban on Sep 6, 2023
Dear Lee, Thank you for taking the time to write your feedback on your holiday experience at Stic Urban Hotel & Spa.Our customers’ comments are very important as only through their observations and remarks we are able to measure our performance. We will definitely look into which changes can be made to enhance the points you raised. We really thank you for your time and hope that our hotel will remain an option for future holidays. Best regards, Stic Urban Team

10/10 Excellent

Najwa

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Stic Urban Team on Jul 24, 2023
Dear Najwa,Thank you for your 5 star rating. We hope to see you again very soon at Stic Urban Hotel & Spa.Sincerely,

10/10 Excellent

Kirstin

Stayed 1 night in Jul 2023
Response from Stic Urban Team on Jul 16, 2023
Dear Kirstin,We are glad to know that you had a fantastic experience and we will be delighted to welcome you in the near future.Best regards

10/10 Excellent

Imani

Travelled with group
Liked: Cleanliness, staff & service
This hotel was very clean and modern. The staff were all so friendly. The facilities were beautiful.
Stayed 3 nights in May 2023
Response from Stic Urban Team on Jun 8, 2023
Dear Imani,Thank you for your visit and for your very kind recommendation; we look forward to serving you again on your next visit to Ibiza. Warmest regards

10/10 Excellent

Armando

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly help desk Very spacious room Great breakfast Parking was good and savings through the hotel
Stayed 3 nights in May 2023

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban Chic!
Lovely hotel in a good central location.
Stayed 3 nights in Oct 2022

4/10 Poor

Jatinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Stic Urban Team on Oct 3, 2022
-----------------------------------------------Dear Jatinder, Thank you for taking the time to write your feedback on your holiday experience at Stic Urban Hotel & Spa.Our customers’ comments are very important as only through their observations and remarks we are able to measure our performance. We will definitely look into which changes can be made to enhance the points you raised. We really thank you for your time and hope that our hotel will remain an option for future holidays. Best regards, Stic Urban Team

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, excellent location
Stayed 3 nights in Aug 2022
Response from Stic Urban Team on Oct 3, 2022
-----------------------------------------------------------------------Dear Peter,Thank you for choosing us during your holidays in Ibiza and for your kind recommendation.We are pleased to know that our facilities and services have exceeded your expectations. We look forward to welcoming you back at the hotel next summer.Best regards,Stic Urban Team

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Stic Urban Hotel & Spa on Jul 30, 2022
Muchas gracias por sus comentarios tan positivos. Les damos un código promocional para utilizar en próximas reservas : BEURBAN Saludos y esperamos verlos pronto.

10/10 Excellent

Carys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of San Antonio. Spotlessly clean and really quiet given the location.
Stayed 2 nights in Jul 2022
Response from Stic Urban Hotel & Spa on Jul 30, 2022
Muchas gracias por sus comentarios tan positivos. Les damos un código promocional para utilizar en próximas reservas : BEURBAN Saludos y esperamos verlos pronto.

8/10 Good

Nitasha

Stayed 2 nights in Jul 2022
Response from Stic Urban Hotel & Spa on Jul 30, 2022
Muchas gracias por sus comentarios tan positivos. Les damos un código promocional para utilizar en próximas reservas : BEURBAN Saludos y esperamos verlos pronto.

10/10 Excellent

Olubode

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Stic Urban Hotel & Spa on Jul 30, 2022
Muchas gracias por sus comentarios tan positivos. Les damos un código promocional para utilizar en próximas reservas : BEURBAN Saludos y esperamos verlos pronto.

10/10 Excellent

Acacia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in an good location to food and attractions. I will definitely be staying again.
Stayed 5 nights in Jun 2022
Response from Stic Urban Hotel & Spa on Jun 21, 2022
Thank very much for your good review! We look forward to welcome you soon regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful clean hotel. Staff were all friendly and helpful.
Stayed 2 nights in Jun 2022
Response from Stic Urban Hotel & Spa on Jun 21, 2022
Thank you very much for your good review! We look forward to welcome you soon regards

10/10 Excellent

Trevon

Stayed 2 nights in May 2022
Response from Stic Urban Team on Oct 9, 2022
Dear Trevon, Thank you for your score. It is our purpose to make our guests experience as relaxing as possible and we are pleased to know that the Stic Urban Team were able to deliver. We look forward to welcome you back in the near future and provide you with another enjoyable Stic Urban experience.Best regards,

10/10 Excellent

Trevon

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel however no parking was an issue,
Stayed 3 nights in Oct 2021
Response from Stic Urban Team on Oct 25, 2021
Dear guest, Thanks for your recent visit and for taking the time to share your satisfaction with the travel community. We look forward to your soon return. Kindest regards,

8/10 Good

PILIB DONALL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern hotel in the centre of Sant Antoni with a superb spa, 5 minutes walk from the port and 10 minutes walk from the nearest beach. It´s in a residential area and the rooms at the front can be a little noisy during the evening, but in general, an excellent property and well worth the price.
Stayed 2 nights in Sep 2021
Response from Stic Urban Team on Sep 22, 2021
Dear Mr. Donall, It is really important to us to receive positive feedback such as yours; we are glad to know that we met your expectations during your stay at Stic Urban Hotel & Spa on your last stay and look forward to welcoming you back at your earliest convenience. Kindest regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not perfect
Hotel novo e com funcionários muito simpáticos. Ideal para quem está sem carro pois não há estacionamento. O pequeno almoço era ok mas com pouca variedade.
Stayed 2 nights in Sep 2021
Response from Stic Urban Team on Sep 13, 2021
Dear guest! Thank you for choosing Stic Urban Hotel for your stay while in Ibiza. All guest feedback is important to us, as it is only through constructive criticism that we are able to assess and continuously improve the service standards, which we strive to achieve. I truly value your thoughts as well as your comments and your positive feedback have been shared to the entire Stic Urban Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really enjoyable. Staff were always helpful and there for us, when we needed info or assistance. The room (Junior suite) was also spacious and newly renovated. Breakfast was outstanding and I would also recommend for anyone to also try the dinner. We didn't get to use the SPA, as we had quite a busy schedule, but we did a tour and it is definitely something we will visit on a future stay.
Stayed 3 nights in Jul 2021
Response from Stic Urban Team on Jul 17, 2021
Thank you for choosing us for you stay and for your lovely words, we try to give you the best experience. kind regards.

2/10 Terrible

Micha, Amstelveen

Disliked: Cleanliness, staff & service, property conditions & facilities
Nog nooit in zo een slecht hotel gezeten Geen airco , geen zwembad geen parkeerplaats voor de auto slechte service
Stayed 6 nights in Apr 2024
Response from Stic Urban Team on May 8, 2024
Dear Micha, We are sincerely sorry to hear that your experience at our hotel did not meet your expectations. We apologize for the inconvenience with the air conditioning, we explained that due to the low temperatures the previous week we had to put it in hot mode for the well-being of our clients. While you were in the hotel, it was changed to cold mode, but as we explained, it takes 24-48 hours to cool all the hot air in the building.Regarding the pool, Expedia informs on its page that the opening is on May 27, we are very worried about your displeasure.About the parking we also inform that it must be reserved in advance because we have limited spaces.We value your feedback and will take them into account to improve. We hope to have the opportunity to welcome you again and provide you with a more satisfactory experience.

8/10 Good

Antonius Franciscus Cornelis van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is erg goed. Ruime kamers, zeer schoon en iedere dag cleaning. Zeer goede service van de medewerkers. Enige minpunt was dat de airco op verwarmen stond ondanks verzoek om deze op koelen te zetten. Kamertemperatuur daarom op 27 graden
Stayed 7 nights in Apr 2024
Response from Stic Urban Team on May 4, 2024
Dear Antonius,We are sorry for the inconvenience of the heating. We had a few weeks where the temperature had dropped considerably and that is why we kept the heating on for whoever wanted it, the cold mode cannot be had at the same time in the building. We are very sorry for the inconvenience and hope to regain your trust in the future.On the other hand, we are always delighted to receive clarification that our guest have enjoyed a nice holiday and have left the hotel with happy memories. We look forward to welcome you back again very soon.Kindest regards,

10/10 Excellent

Laura

Alles super
Stayed 4 nights in Apr 2024
Response from Stic Urban Team on May 4, 2024
Dear Guest,Thank you for your visit and for your very kind recommendation; we look forward to serving you again on your next visit to Ibiza. Warmest regards,

10/10 Excellent

Demi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay at Stic Hotel. The employees where very accurate, clean and delightful. Our room was cleaned every day even though we woke up around 2 pm. We had a wonderful stay and enjoyed touring around ibiza with the last stop at the hotel. Thank you for having us!
Stayed 7 nights in Sep 2023
Response from stic on Oct 8, 2023
Thank you very much for your good review!We will be waiting for your next holidays in Ibiza, we always have surprises to offer you!best regardsStic Urban Team

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel
Hotel in ottima posizione, buona struttura credo sia aperto da pochissimi anni, disponibili tutti e bella camera grande. Consigliato
Stayed 10 nights in Jul 2023
Response from Stic Urban Team on Aug 2, 2023
Dear Elena, Thank you for your visit and for your very kind recommendation; We look forward to serving you again on your next visit to Ibiza. Warmest regards

4/10 Poor

Jozef

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Stic Urban Team on Aug 2, 2023
Dear Jozef, Thank you for your visit and and for taking the time to value us. Our purpose is to make our guests experience as relaxing as possible, and we would like to know which aspects of the hotel you do not like. We are open to constructive comments to look into which changes can be made for next summer season to enhance the points you inform us.Kind regards

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2023
Response from Stic Urban Team on Aug 2, 2023
Dear Timur,TThank you for your 5 star rating. We hope to see you again very soon at Stic Urban Hotel & Spa.Sincerely,

4/10 Poor

Malika

Disliked: Cleanliness, room comfort
Pas au top
Hôtel choisi pour ses 4* et avis, mais déçue de la réalité et j’espère que l’hôtel va rebondir et réagir car mon séjour est décevant.
Stayed 11 nights in May 2023
Response from Stic Urban Team on Jul 11, 2023
Dear Malika,We are sorry that her stay at our hotel was not as expected.The entire Stic Urban team made an effort to make your stay as comfortable as possible. We're sorry you didn't have that feeling.We will look into which changes can be made for next summer season to enhance the points you raised.Kind regards

10/10 Excellent

Sebastian, Amsterdam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De Spa faciliteiten zijn fantastisch. Ook het ontbijt is van zeer hoge kwaliteit! Hotel is heel erg schoon en stijlvol. De kamers zijn erg ruim.
Stayed 1 night in May 2023
Response from Stic Urban Team on May 18, 2023
Dear Sebastian, Thank you for choosing us during your holidays in Ibiza and for your kind recommendation.We are pleased to know that our facilities and services have exceeded your expectations. We look forward to welcoming you back at the hotel next summer.Best regards,Stic Urban Team

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel établissement ,dommage que l’accès à la piscine soit payant :/
Stayed 3 nights in Oct 2022

8/10 Good

Magdalena Aleksandra

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

10/10 Excellent

MARIA DEL CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solicitud de pago para confirmación de la reserva
Nos solicitaron pagar el 50% de la reserva desde el hotel para confirmar la habitación, pese a que la página de Hotels permitía el pago en el hotel.
Stayed 4 nights in Sep 2022
Response from Stic Urban Team on Oct 9, 2022
Estimada Maria del Carmen, Gracias por elegirnos para disfrutar de sus vacaciones en Ibiza y por compartir su experiencia con la comunidad. En relación a lo que comenta, en prácticamente todas las reservas, se pide un prepago para, de esta manera, confirmarla. Es una garantía para el hotel, ya que nos aseguramos que realmente esa habitación va a ocuparse. Sentimos mucho si la información a sido insuficiente o poco clara y le generó molestias. Esperamos que haya disfrutado del hotel y sus instalaciones y que pueda volver pronto a visitarnos. Será un placer recibirle de nuevo. Saludos cordiales,Equipo Stic Urban

10/10 Excellent

leandro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Toda nuestra estadía fue fabulosa, el personal fue excelente, atento y servicial. El desayuno fue variado e muy bueno, el Spa fue increíble adoramos todo el hora la habitación en perfectas condiciones y las camas excelentes.
Stayed 7 nights in Aug 2022
Response from Stic Urban Team on Oct 3, 2022
Estimado Leandro, ,No hay nada que nos guste más que leer sobre nuestros huéspedes felices.De hecho, es una gran fuente de motivación para nosotros leer aquellos aspectos como la limpieza, las instalaciones y el servicio que contribuyeron a una experiencia vacacional exitosa entre nosotros.Esperamos darle la bienvenida el próximo verano.Saludos cordiales,Equipo Stic Urban

10/10 Excellent

Eugenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutti molto disponibili e cordiali
Stayed 2 nights in Jul 2022
Response from Stic Urban Hotel & Spa on Jul 30, 2022
Muchas gracias por sus comentarios tan positivos. Les damos un código promocional para utilizar en próximas reservas : BEURBAN Saludos y esperamos verlos pronto.

10/10 Excellent

Ana María

Stayed 1 night in Jun 2022

10/10 Excellent

Ana María

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantadores y muy agradable tanto la bienvenida como la estancia. El spa es un plus.
Stayed 1 night in Jun 2022
Response from Stic Urban Hotel & Spa on Jun 21, 2022
Muchas gracias por su comentario! Encantados de recibirles nuevamente en Stic Urban Saludos

10/10 Excellent

Gloria

Stayed 1 night in Jun 2022
Response from Stic Urban Hotel & Spa on Jul 30, 2022
Muchas gracias por sus comentarios tan positivos. Les damos un código promocional para utilizar en próximas reservas : BEURBAN Saludos y esperamos verlos pronto.

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Stic Urban Hotel & Spa on Jul 30, 2022
Muchas gracias por sus comentarios tan positivos. Les damos un código promocional para utilizar en próximas reservas : BEURBAN Saludos y esperamos verlos pronto.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and perfect location
Great stay in this modern and renovated hotel. The room and the bathroom were very spacious and nicely decorated. The hotel staff was very firendly. It is located within minutes walking from the center of San Antonio and the sunset spots (Cafe del Mar and Mambo). 1 thing that was negative: it could be noisy at night with all the people passing around and speaking loud. Other than this our stay was perfect! I highly recommend
Stayed 3 nights in May 2022
Response from Stic Urban Hotel & Spa on Jun 21, 2022
Thank you very much for you good reviews! We look forward to welcome you soon Regards

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel espectacular
El hotel espectacular, cómodo, limpio, nuevo y precioso. Una pena no haber tenido más tiempo para disfrutarlo. Totalmente recomendable
Stayed 2 nights in Apr 2022
Response from Stic Urban Hotel & Spa on May 20, 2022
Muchas gracias por su comentario! Estamos encantados de tener a clientes como usted! Un placer y esperamos poder recibirle pronto. Equipo Stic Urban

8/10 Good

LEFTERIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das hotel war sehr sauber und gut ausgestattet. Mega schöner Bad, es war in der Nähe von Zentrum. Nachteil war das Frühstück sehr kleine Portionen und man müsste es bestellen während corona. Parking in Umgebung war sehr schwierig.
Stayed 4 nights in Aug 2021
Response from Stic Urban Team on Sep 8, 2021
Sehr geehrte Frau Lefteris, wir möchten uns für Ihre freundliche Bewertung bedanken. Ihr Feedback ist uns sehr willkommen, da es uns ermöglicht, die Bereiche zu untersuchen, in denen wir einige Änderungen vornehmen müssen. Ich freue mich aufrichtig, Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed hotel! Netjes en pas nieuw. Personeel is super vriendelijk. Zou hier wrl terug komen. Minpunt: parkeren. Op een niet geasfalteerd terrein. Eindeloos zoeken..
Stayed 3 nights in Aug 2021
Response from Stic Urban Team on Aug 21, 2021
Geachte klant, Hartelijk bedankt dat u de tijd heeft genomen om dit bericht te schrijven. Uw mening is enorm belangrijk voor ons. We zijn enorm blij om te lezen dat u genoten heeft van uw vakantie bij ons en hopen u volgend jaar weer terug te zien! Met vriendelijke goet,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable
Stayed 4 nights in Jul 2021
Response from Stic Urban Team on Jul 18, 2021
Muchas gracias por su estancia en Stic Urban Hotel, esperamos que pase un año maravilloso y que piensen en nosotros para sus próximas vacaciones. Equipo Stic Urban

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A repetir
Staff muito atencioso Quarto moderno e limpo Bem localizado
Stayed 4 nights in Jun 2021
Response from Stic Urban Team on Jul 3, 2021
Estimado Ricardo, agradecemos el tiempo que ha dedicado a escribir sobre nuestro hotel ,nos conforta saber que ha pasado una agradable estancia y esperamos poder volver a verle por nuestras instalaciones pronto. Reciba un cordial saludo de todo el staff.