I paid for the stay through hotels.com with my pay pal account attached to my bank. I arrived to the hotel by 6 PM. Young guy at front desk gave ne the hardest time, questioned my payment, made me show him my email, bank and pay pal confirmations and accounts showing was deducted, still he didnt believe it was paid until he decided to call someone from the hotel who clearly told him he was making a mistake and I had my room already paid he didnt need to be asking me for my cc. He didnt apologize after the almost 45 minutes he kept me at front desk, (very embarrassing by the way) To add more to the horrible experience the frame door of bathroom has mold very unhealthy and the toilet was unable to be used, was not flushing needed to use their bathroom by their breakfast area. Terrible experience never again for me. We stayed on 10/8 room#103