Deluxe Suite, 1 King Bed, Non Smoking (Deluxe Family Suite)
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Reviews of La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E

2.5 out of 5
La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E
18201 Kenswick Drive, Humble, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 958 out of 2073 reviews" "
Rating 8 - Good. 520 out of 2073 reviews" "
Rating 6 - Okay. 261 out of 2073 reviews" "
Rating 4 - Poor. 160 out of 2073 reviews" "
Rating 2 - Terrible. 174 out of 2073 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mirian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in May 2024

2/10 Terrible

Nuvia Arely Arely

Business traveller
Flight got cancelled. Hotel would not waive fee calling the same day of arrival.
Stayed 1 night in May 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying at this hotel, when I am in Houston, four or five times a year. I used to stay at another but I find the service much better at La Quinta.
Stayed 4 nights in May 2024

6/10 Okay

Nancy, Comox

Travelled with partner
Liked: Property conditions & facilities
No ventilation in the bathroom. Other than that, it was good.
Stayed 1 night in May 2024

10/10 Excellent

ZAHAIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

ola

Stayed 1 night in May 2024

10/10 Excellent

Tamara

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the shuttle service. We waited for 45 minutes and then when the tiny van showed up there were 30 people trying to get on board for a ride. PLEASE GET A BIGGER SHUTTLE!!!
Stayed 1 night in May 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Shozo

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Management on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it clean
Stayed 1 night in May 2024
Response from Management on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Daniel

Liked: Amenities, property conditions & facilities
Confortable room but not confortable mattress.
Stayed 3 nights in May 2024
Response from Managements on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Amit

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Management on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast can improve.
Stayed 3 nights in May 2024
Response from Management on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff of this property are extremely helpful and welcoming, we had a few issues come up with travel and they went above and beyond. The room was dated and as expected and the breakfast was really bad. Overall for the price it was an average stay, but again the staff are amazing!
Stayed 1 night in May 2024
Response from Managements on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Linhnie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the airport at 1AM, I was told by the front desk that the shuttle would pick us up in 5 minutes. We ended up waiting for 40 minutes as she kept telling us the driver was on the way. Without any apologies from her and she didn't greet us properly. The hallway smells bad as well as the room. The bed sheets were old and it made me feel itchy. I didn't get any sleep that night.
Stayed 1 night in May 2024
Response from Managements on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Ericka

Stayed 1 night in May 2024
Response from Management on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Lisa Jane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before making the reservation, I called to ask about the shuttle bus to the airport. I was told they run every 30 minutes, and just let them know when you check in what time you’ll need the shuttle. We called on the way to the hotel to let them know we would need a shuttle at 6:00 am, we were told the shuttle was booked for 5:30 am- noon! 😳. As she was quickly rattling off the times the shuttle was booked we were a bit frustrated and confused because this was a no refund reservation so we were trying to figure out why we weren’t told about making the shuttle reservations when we booked the front desk lady just hung up on us. No “gotta go”, nothing, just hung up! 😳 rude. No thanks La Quinta you won’t get my biz ever again.
Stayed 1 night in May 2024
Response from Managements on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Brenda

Liked: Staff & service
Disliked: Property conditions & facilities
For the price and convenience ok. Breakfasts was terrible 0 star. Cleanness was ok not much to say is a Hotel.
Stayed 1 night in May 2024
Response from Management on May 6, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 1 night in May 2024
Response from Management on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Kishore

Travelled with family, Business traveller
Liked: Amenities
Convenient to go to the Airport
Stayed 1 night in Apr 2024
Response from Management on May 6, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Albert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and friendly
Stayed 1 night in Apr 2024
Response from Management on May 6, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Joel

Liked: Cleanliness, property conditions & facilities
Dining options
Stayed 1 night in Apr 2024
Response from Management on May 6, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Niketa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, professional, knowledgeable staff. Clean rooms, hot water & decent breakfast. I will book again.
Stayed 3 nights in Apr 2024
Response from Management on May 6, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goodfor an overnight layover.
Stayed 1 night in Apr 2024
Response from Management on May 6, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
felt safe and was very quiet
Stayed 1 night in Apr 2024
Response from Management on May 6, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service
It was a good property for a quick overnight stay before catching a very early morning flight home.
Stayed 1 night in Apr 2024
Response from Management on May 6, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Ryan, San Francisco

Travelled with family and small children, Business traveller
Liked: Staff & service
So far so good.
Stayed 2 nights in Apr 2024
Response from Management on Apr 28, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Joanne

clean
Stayed 1 night in Apr 2024
Response from Management on Apr 28, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Kerslake

Liked: Staff & service
Disliked: Property conditions & facilities
Old bed, shower not fully cleaned.
Stayed 1 night in Apr 2024
Response from Management on Apr 28, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Managements on Apr 28, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Chad, Bridgewater

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fastest check in I’ve ever had. Very friendly staff. Airport shuttle was punctual.
Stayed 1 night in Apr 2024
Response from Managements on Apr 28, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Javier

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.The . hotel fear, wear and tear were . noticeable everywhere; halfway carpets stained, mattress felt hard and uncomfortable.
Stayed 1 night in Apr 2024
Response from Management on Apr 24, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Sohail Rehman

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Apr 2024
Response from Management on Apr 24, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Kelli

Stayed 1 night in Apr 2024
Response from Management on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

HABIB

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not satisfied
Stayed 1 night in Apr 2024
Response from Managements on Apr 24, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Ronald, Houston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No complaints
Stayed 1 night in Apr 2024
Response from Managements on Apr 24, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Room clean and close to airport.
Stayed 1 night in Apr 2024
Response from Management on Apr 24, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Tara

Stayed 1 night in Apr 2024
Response from Management on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Sangmi

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Shuttle to the airport and back was terrible. I’ve learned that some hotels share the shuttles and they can’t give a ride to a big family at once. They didn’t have enough room or limited at the airport or at the hotel. Because they have to share the shuttle. We had to wait 90min at the airport. Don’t recommend this hotel if you have a big family like us(7). The floor was filthy in the room and everywhere, bathtub doesn’t drain well so had to had a shower in my own, toilet was leaking and it was noisy with filling up the tank all night. Some staffs were horrible but some are nice. We had an awful service when we were arrived but it was great when we were leaving. I guess we had one of those bad apples this time.
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Paige

Stayed 1 night in Apr 2024
Response from Management on May 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, safe, clean, and nice rooms.
Stayed 1 night in Apr 2024
Response from Managements on Apr 22, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Liya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Managements on Apr 22, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

hector, Houston

Travelled with family and small children
Bas quality
Stayed 1 night in Mar 2024
Response from Managements on Apr 22, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

jose

Disliked: Cleanliness, staff & service, property conditions & facilities
dirty linen
Stayed 1 night in Apr 2024
Response from Managements on Apr 22, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from Managements on Apr 22, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Katherine

Liked: Cleanliness, staff & service
Near airport
Stayed 1 night in Apr 2024
Response from Managements on Apr 17, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Yicong

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Managements on Apr 22, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities
Helpful desk staff.
Stayed 1 night in Apr 2024
Response from Managements on Apr 17, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jovanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 4 nights in Apr 2024
Response from Management on Apr 17, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Brandon

Stayed 2 nights in Apr 2024
Response from Management on May 6, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.