Front of property

Reviews of Days Inn & Suites by Wyndham Houston / West Energy Corridor

2.5 out of 5

Reviews

6.8
Rating 10 - Excellent. 235 out of 683 reviews" "
Rating 8 - Good. 152 out of 683 reviews" "
Rating 6 - Okay. 78 out of 683 reviews" "
Rating 4 - Poor. 81 out of 683 reviews" "
Rating 2 - Terrible. 137 out of 683 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Gaylord

Business traveller
Outdated rooms and the hotel overall inside seemed tired. Lighting is dim throughout (kind of like late 90's florescent daylight bulbs) and didn't feel safe but I didn't really run into many other guests. Strange odor also everywhere inside. Price was not expensive so I guess you get what you pay for.
Stayed 1 night in May 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay. It was clean, kind personnel. Everything was spot on!
Stayed 1 night in May 2024

10/10 Excellent

Angela, Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Dushawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wilfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vary nice place to stay
Stayed 1 night in Apr 2024

8/10 Good

Marquita

Stayed 2 nights in Mar 2024

2/10 Terrible

Amy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our stay was horrendous. It started with the elevator not working so we had to take the stairs which smelt like pee and full of trash. Our neighbor had a barking dog. The ac machine did not work. There was dried blood on the toilet seat. And right at midnight the ppl staying in the room above us had an altercation leading to furniture being thrown around! We got out of there so quick. Worst hotel experience
Stayed 1 night in Apr 2024

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Always enjoy my stay at Days Inn & Suites . I look forward to the next visit.
Stayed 1 night in Mar 2024

4/10 Poor

Suzette

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel smelled like pot, people smoking in the hall way. A woman was running up and down the hall way. No respect for other guest. People yelling at 12 in the morning. Got a non smoking room and it literally smelled like cigarettes.
Stayed 2 nights in Mar 2024

2/10 Terrible

Zohaib

Disliked: Staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Mar 2024

4/10 Poor

Alice Phuong

Disliked: Cleanliness, staff & service, property conditions & facilities
We stay for 3 nights and the elevator broke for 3 nights. We stay at 3 floor and we have to walk back and forth. Not recommended!
Stayed 3 nights in Mar 2024

2/10 Terrible

Niamur

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very messy. There was weed smells everywhere. The elevator and floors were dirty as hell. I regret staying that hotel. There was no good Breakfast as well.

10/10 Excellent

Roderick

Liked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Rita

Business traveller
Disliked: Amenities
Couldn’t sleep due to weird noise in the room
Stayed 1 night in Feb 2024

4/10 Poor

Edward

Disliked: Cleanliness
Stayed 2 nights in Jan 2024

2/10 Terrible

Wilfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is to many people that make lots of noise in the night time
Stayed 2 nights in Jan 2024

2/10 Terrible

Jorge

Stayed 1 night in Jan 2024

2/10 Terrible

FUJLL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Bradley

Disliked: Cleanliness
Just ok
We had a problem with the first room that was non-smoking, but smelled like people had been smoking in it. Luckily the person at the front desk immediately changed us to a different room. The exterior of the building was fine, the lobby was fine, but the hallways floors were very dirty. The second room was clean and comfortable. we've stayed in this hotel a few times before and unfortunately it seems like it is in decline from where it used to be. Overall, it was ok for the price, but don't expect anything more.
Stayed 1 night in Dec 2023

2/10 Terrible

Hilary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Night from hell
The room smelled like mold. There was no hot water at 9am so I got to take the coldest shower. There was crumbs in the bed. There was cold running up and down the halls screaming.
Stayed 1 night in Dec 2023

2/10 Terrible

thao

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
bad service
no hot water for two days nor exchange room or refund
Stayed 2 nights in Dec 2023

10/10 Excellent

Yulian

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Asked for room to be cleaned multiple times by different people housekeeping front desk people and even the managers are no help told housekeeping we couldn’t sleep comfortably because of bugs we felt things crawling on us witch is no what anyone wasn’t when paying for a room
Stayed 2 nights in Dec 2023

2/10 Terrible

Nasiru

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing. Terrible staffing
Stayed 1 night in Dec 2023

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Saleem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Amy

Travelled with family
The hotel is relatively clean, but the bed is not comfortable, because it sinks in deeply, causing back pain, so it is difficult to sleep..
Stayed 2 nights in Nov 2023

4/10 Poor

Lan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall feel of the place was just terrible, we had four people and stayed there for 3 days and 2 nights but only got 2 bath towels. One of the bath towels was dirty with many markings on it. When we asked for more towels, there was none available until the next day and even then, they only provided us with 2 more. Breakfast was also dismal and the hallway smelled like cigarettes and weed the whole time.
Stayed 2 nights in Nov 2023

8/10 Good

Latasha

Travelled with family and small children
Liked: Cleanliness
They have great service just major things you suppose to have available isn’t available like washer & dryers but other than that I would stay again
Stayed 2 nights in Nov 2023

6/10 Okay

Jack Thu

Stayed 2 nights in Nov 2023

4/10 Poor

Eliamaria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Booked this place close to thanksgiving so it was kind of a last resort. The room itself was clean-ish, minus the wear on the wall edges and the heater being FILTHY, but the noise was AWFUL. All through the night there were dogs barking, people yelling possibly fighting, cars revving up in the lot, and the walls were so thin that it was too clear. When we got there in the late evening, someone was sleeping on the floor in the hallway. Thankfully we were just there one night.
Stayed 1 night in Nov 2023

6/10 Okay

Stephen

Liked: Staff & service
Great check in experience. Room was clean except for the coffee pot. They had left the coffee filters from someone else inside. Room was missing the smoke detector. Breakfast was lacking.
Stayed 1 night in Nov 2023
Response from General Manager Edward Ivan on Nov 21, 2023
Thank you for taking the time out of your busy schedule to leave us feedback! I deeply apologize about the issue's you had with your recent stay! We hope to see you again soon as we will strive to exceed your expectations.

6/10 Okay

Wanna

Travelled with group
Liked: Staff & service
Stayed 1 night in Nov 2023
Response from General Manager Edward Ivan on Nov 21, 2023
Thank you for staying with us!We hope to see you again soon!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Complaints!
Ivan handled my late check in quickly and professionally!! Thank you for your service!
Stayed 1 night in Nov 2023
Response from General Manager Edward Ivan on Nov 21, 2023
Thank you for taking the time out of your busy schedule to leave us feedback! We appreciate you and hope to see you again soon!

10/10 Excellent

SYLVIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Nov 2023
Response from General Manager Edward Ivan on Nov 21, 2023
Thank you so much for taking time out of your busy schedule to leave us feedback!We appreciate your business and hope to see you again soon!

6/10 Okay

Eduardo

Stayed 1 night in Oct 2023
Response from General Manager Edward Ivan on Nov 21, 2023
Thank you for leaving us feedback!We will work harder for you on your next stay!We hope to see you again soon!

2/10 Terrible

Ariana

Liked: Staff & service
Disliked: Room comfort
Horrible stay
Would never stay here again find out for your self & you’ll see why
Stayed 1 night in Oct 2023
Response from General Manager Edward Ivan on Nov 1, 2023
Thank you for taking the time to leave us feedback, I strive to ensure every guest has an enjoyable experience while staying with us. We hope in the future you give us another try to exceed your expectations.

10/10 Excellent

steve

Stayed 1 night in Oct 2023
Response from General Manager Edward Ivan on Nov 1, 2023
Thank you so much we look forward to seeing you soon!

10/10 Excellent

Rakif

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023
Response from General Manager Edward Ivan on Nov 1, 2023
Thank you so much for taking the time to leave us feedback! We look forward to seeing you again soon!

6/10 Okay

Gina

Liked: Cleanliness, staff & service
There were no movie channels like hbo or cinemax, etc. a guest had a dog that yapped and woke me at 5am., also, the people above me kept stomping around so it was not quiet for me. The room was very clean and the coffee was good.
Stayed 2 nights in Oct 2023
Response from General Manager Edward Ivan on Oct 17, 2023
Thank you for taking the time to leave us feedback.I apologize you had an issue with your stay!We hope to see you again and will work harder to make sure you have an enjoyable stay!

10/10 Excellent

Latasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again most definitely
Stayed 2 nights in Oct 2023
Response from General Manager Edward Ivan on Oct 17, 2023
Thank you for taking time to leave us feedback!We realy appreciate you and look forward to seeing you again soon!

2/10 Terrible

vladimir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The non smoking room was reeking of sigarette smoke. The breakfast consisted of muffins and cereal. The premises were in poor condition and smelled badly. I would not recommend anyone staying there.
Stayed 1 night in Oct 2023
Response from General Manager Edward Ivan on Oct 17, 2023
I apologize you had an issue with your stay,We work hard to make sure every guest has an enjoyable stay with us!We hope you will give us another try in the future and I promise we will do our best to make sure you leave happy!

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful.
Stayed 7 nights in Oct 2023
Response from General Manager Edward Ivan on Oct 17, 2023
Thank you for taking the time to leave us feedback!We hope to see you again soon!

8/10 Good

Uzoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's what you pay for. My only disappointment was the breakfast. Other than that, it was a nice clean quiet place and the room was great. Staff was polite. It was fine.
Stayed 1 night in Sep 2023
Response from General Manager Edward Ivan on Oct 1, 2023
Thank you for taking the time to leave us your thoughts about your stay! We appreciate you taking time out of your busy schedule to do so! We hope to see you again soon!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Response from General Manager Edward Ivan on Sep 22, 2023
Thank you for staying with us!We value and appreciate your business!

8/10 Good

Scothelia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Need a hot breakfast.
Stayed 1 night in Sep 2023
Response from General Manager Edward Ivan on Sep 22, 2023
Thank you for leaving us feedback! I would love to serve a hot breakfast. Days inn by Wyndham is completely moving away from serving any kind of breakfast.They are doing this Brand Wide. However we will still offer our complimentary grab and go breakfast!We appreciate your business and hope to see you again soon!

8/10 Good

Rahma

Stayed 1 night in Sep 2023
Response from General Manager Edward Ivan on Sep 22, 2023
Thank you for taking time to leave us feedback!We appreciate your business and hope to see you again soon!

6/10 Okay

Karen

Ok
Stayed 1 night in Sep 2023
Response from General Manager Edward Ivan on Sep 18, 2023
Thank you for staying with us!We appreciate your business!I promise we are making changes to exceed our customers expectaions!

6/10 Okay

Isreal

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from General Manager Edward Ivan on Sep 18, 2023
Thank you for staying with us!We appreciate your business!We look forward to seeing you again!