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Reviews of Horseshoe Bay Resort

4 out of 5
Horseshoe Bay Resort
200 Hi Cir N, Post Office Box 4950, Horseshoe Bay, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 399 out of 623 reviews" "
Rating 8 - Good. 122 out of 623 reviews" "
Rating 6 - Okay. 59 out of 623 reviews" "
Rating 4 - Poor. 24 out of 623 reviews" "
Rating 2 - Terrible. 19 out of 623 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Mar 2024
Response from Horseshoe Bay Resort Team on May 16, 2024
Edrea thank you for staying with us. We are thrilled you enjoyed your stay. Please come back and see us again soon!

10/10 Excellent

Erik

Stayed 3 nights in Mar 2024
Response from Horseshoe Bay Resort Team on May 10, 2024
Thank you for staying with us Erik. We are thrilled you enjoyed your stay. Please come back and see us again soon!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great.
Stayed 1 night in Apr 2024
Response from Horseshoe Bay Resort Team on Apr 23, 2024
Thank you for staying with us Tracy. We are glad you enjoyed your stay!

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Horseshoe Bay Resort Team on Apr 23, 2024
Mindy, thank you for staying with us. We are glad you enjoyed your stay.

6/10 Okay

Nichole, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Horseshoe Bay Resort Team on Apr 10, 2024
Thank you for staying with us Nichole. It appears we may not have met all of your expectations. If you have any additional feedback, please reach out to the property directly. We love to hear from our guests so that we may continue to improve.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the time here. Was so peaceful.
Stayed 1 night in Mar 2024
Response from Horseshoe Bay Resort Team on Apr 10, 2024
Julie, thank you for staying with us. We are thrilled you enjoyed your stay. Please come back and see us again soon. We have exciting plans for the future!

8/10 Good

Milan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Horseshoe Bay Resort Team on Apr 10, 2024
Thank you for staying with us Milan. We are glad you enjoyed your stay.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was awesome. Very friendly service and welcoming
Stayed 2 nights in Mar 2024
Response from Horseshoe Bay Resort Team on Apr 10, 2024
Thank you for the great feedback Sharon. We are glad you enjoyed your stay. Please come back and see us again soon!

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Horseshoe Bay Resort Team on Mar 19, 2024
Thank you for staying with us Karthik. We are glad you enjoyed your stay with us.

8/10 Good

Corey

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Horseshoe Bay Resort Team on Mar 19, 2024
Thank you for staying with us Corey. We are glad you enjoyed your stay.

8/10 Good

Blake, Pearland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall a good stay. The property is in a great area about 10 minutes outside of Marble Falls. I liked the fact that the hotel itself isn't huge compared to some of the other resorts in the Texas Hill Country so it doesn't feel as crowded as the others. The food on property was pretty disappointing especially considering how strong the food scenes are in Texas' major cities. After one meal (lunch), we decided to eat all meals off property from there on out which turned out great because Marble Falls had some nice options. There were some entertaining activities on property that we enjoyed including miniature golf and the grounds themselves were nice / well maintained. Would most likely return in the future when looking for a change from some of the branded options in the region.
Stayed 2 nights in Mar 2024
Response from Horseshoe Bay Resort Team on Mar 19, 2024
Thank you for staying with us Blake. We also appreciate your feedback. We are sorry to hear you were disappointed in the food. We do have many options around the resort. Hopefully you can give them a try next time.

10/10 Excellent

Dean

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite places of all time! Staff is world class. I have been all over the world, and there is none better. Property is a gem in the middle of Texas. We are wanting to live here it is so amazing. Not one bad thing to say about this place. LOVE it and you will, too.
Stayed 1 night in Mar 2024
Response from Horseshoe Bay Resort Team on Mar 19, 2024
Dean, thank you for the kind words. We appreciate your feedback and will pass it along to our wonderful staff. Please come back and see us again soon!

10/10 Excellent

Linda, AUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed recent 4 day staycation away from the real world. So glad I decided to come here instead of the higher priced resorts/wellness retreats in Austin. Minute I entered my room, felt the tensions/stress/worries of life released while looking at the sunset overlooking the pool area. HBR must've done a major reno as everything in my room was modern, comfortable, stylish. Only had 1 dinner at Waterfront, one the resort's many restaurants as I wanted to checked out HB and Marble Falls. The staff were all so welcoming, helpful and could see that they enjoyed working at HBR. Enjoyed walking the trails around the resort, felt safe and lots to see! Hope to return some day soon!
Stayed 4 nights in Mar 2024
Response from Horseshoe Bay Resort Team on Mar 19, 2024
Thank you for staying with us Linda! We appreciate the feedback. Please come back and see us again soon. We have several big amenities being added later this year!

10/10 Excellent

ROMAN FCO PAREJA

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome please to stay
Stayed 1 night in Feb 2024
Response from Horseshoe Bay Resort Team on Mar 4, 2024
We are glad you enjoyed your stay Roman. Please come back and see us again soon!

8/10 Good

Radim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were absolutely friendly, golf was awesome, food selection could be improved, although I did not venture to the waterfront restaurant
Stayed 2 nights in Feb 2024
Response from Horseshoe Bay Resort Team on Mar 4, 2024
Thank you for your feedback Ramin. Hopefully next stay you can try our other restaurants, such as Waterfront. As you will see, each of our outlets has unique menu and atmosphere.

10/10 Excellent

patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very efficient, staff.
Stayed 2 nights in Feb 2024
Response from Horseshoe Bay Resort Team on Feb 20, 2024
Thank you for your feedback Patti. We are glad you enjoyed your stay.

8/10 Good

NIAZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great and the grounds.
Stayed 1 night in Feb 2024
Response from Horseshoe Bay Resort Team on Feb 20, 2024
Thank you for staying with us Niaz. We are glad you enjoyed your stay. Thank you for your feedback!

10/10 Excellent

JOSE, austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is nice and quiet. Heater was little loud. Had to turn it off
Stayed 1 night in Feb 2024
Response from Horseshoe Bay Resort Team on Feb 20, 2024
Thank you for your feedback Jose. We are glad you enjoyed your stay!

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Horseshoe Bay Resort Team on Feb 20, 2024
Thank you for staying with us Kaleb. We are glad you enjoyed your stay. Please come back and see us again soon!

10/10 Excellent

Jeff

Stayed 2 nights in Feb 2024
Response from Horseshoe Bay Resort Team on Apr 10, 2024
Jeff, thank you for staying with us. We are glad you enjoyed your stay. Please come back and see us again soon!

6/10 Okay

Walter

Travelled with partner
Disliked: Staff & service
This property seemed very outdated and old. The food however was very delicious. Yes they were great in that aspect, then again if you are paying $30 for breakfast per person the food better be amazing! The only amenities that did not require payment was the gym and the “heated” pools/jacuzzi-all 3 were broken and out of service. The sight has some very nice views towards the marina and the golfing looked quite interesting but that’s about it. They have a nice put-out golf area, however it’s $25 per person.. the staff was pretty nice however, very little communication. I was just expecting a lot more from a resort that charges nearly $300 a night. I did go in the low season and on a Sunday… still I’m pretty sure I won’t be going back. Much better resorts in the $300 range.
Stayed 1 night in Feb 2024

2/10 Terrible

Ashish

Disliked: Cleanliness, staff & service, property conditions & facilities
No service and very unprofessional
Stayed 1 night in Jan 2024
Response from Horseshoe Bay Resort Team on Feb 5, 2024
Ashish, it appears we did not your expectations. We would love the opportunity to make things right and hear more about your experience in order to correct them.

10/10 Excellent

Rita

Stayed 2 nights in Dec 2023
Response from Horseshoe Bay Resort Team on Jan 19, 2024
Rita, Thank you for staying with us. We are glad you enjoyed your stay! Please come back and see us again soon!

8/10 Good

Laurence, The Woodlands

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Horseshoe Bay Resort Team on Jan 8, 2024
Thank you for your feedback Laurence. We are glad you enjoyed your stay. Please come back and see us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Beautiful place to start your New Year!
Great and relaxing
Stayed 3 nights in Dec 2023
Response from Horseshoe Bay Resort Team on Jan 8, 2024
Thank you for your feedback! We agree, Horseshoe Bay is a great place to celebrate the Holidays!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Horseshoe Bay Resort Team on Jan 8, 2024
Thank you for staying with us! We are glad you enjoyed your stay!

8/10 Good

Madison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was just okay - perfectly acceptable but we did have some issues with the water being very very hot one night and the room service food we ordered was bafflingly horrible. But all in all, we would probably stay here again so long as there’s still some kind of deal on Expedia as it’s definitely not worth paying full price for as the amenities haven’t been properly updated in years.
Stayed 2 nights in Dec 2023
Response from Horseshoe Bay Resort Team on Jan 8, 2024
Madison, thank you for your feedback. We have passed along your comments to our management team. The Resort is constantly updating our amenities and offers and have several big updates coming later this year. We hope that you come back and see all the great things happening at Horseshoe Bay Resort.

8/10 Good

Nicole, Missouri City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well maintained and the staff / service was excellent.
Stayed 2 nights in Nov 2023
Response from Horseshoe Bay Resort Team on Dec 7, 2023
Thank you for staying with us Nicole. We appreciate your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit, beautiful property, and very walkable within the resort. The staff were friendly & hospitable.
Stayed 1 night in Dec 2023
Response from Horseshoe Bay Resort Team on Dec 5, 2023
Thank you for staying with us Dana. We are glad you enjoyed your stay! Please come back again soon!

10/10 Excellent

Gene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Great for gold, rest, and relaxation. Feels a little dated but the location and Hill Country, and golf options make it worth it.
Stayed 1 night in Dec 2023
Response from Horseshoe Bay Resort Team on Dec 5, 2023
Gene, thank you for your feedback. We are glad you enjoyed your stay.

8/10 Good

Bruce

Stayed 1 night in Nov 2023
Response from Horseshoe Bay Resort Team on Jan 8, 2024
Thank you for your feedback Bruce. We are glad you enjoyed your stay. Please come back and see us again soon!

10/10 Excellent

Vesselin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Horseshoe Bay Resort Team on Nov 28, 2023
Thank you for staying with us Vesselin. We are thrilled you enjoyed your stay. Please come back and see us again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Horseshoe Bay Resort Team on Nov 15, 2023
Thank you for staying with us William. We are glad you enjoyed your stay. Please come back again soon!

10/10 Excellent

Lanora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful check-in experience all due to the warming and most inviting welcome of the receptionist.
Stayed 2 nights in Nov 2023
Response from Horseshoe Bay Resort Team on Nov 10, 2023
Thank you for the kind comments Lanora! We will certainly pass along to our associates. We are glad you enjoyed your stay. Please come back and see us again soon!

8/10 Good

Fazal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Horseshoe Bay Resort Team on Oct 23, 2023
Thank you for staying with us Fazal. We are glad you enjoyed your stay. Please come back and see us again soon!

10/10 Excellent

Michael

Stayed 2 nights in Sep 2023
Response from Horseshoe Bay Resort Team on Oct 23, 2023
Thank you for the great feedback Michael. We are glad you enjoyed your stay. Please come back and see us again soon!

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place; stunning property, beautiful and quiet
Stayed 2 nights in Sep 2023
Response from Horseshoe Bay Resort Team on Oct 4, 2023
Tina, we are glad you enjoyed your stay. Our landscaping department works very hard to keep our resort looking beautiful, so thank you for recognizing them! We will most certainly pass along your kind words. We hope to see you again soon!

4/10 Poor

Jonathan

Stayed 2 nights in Sep 2023
Response from Horseshoe Bay Resort Team on Oct 23, 2023
Hi Jonathan, it appears you were not 100% satisfied with your stay. We would love to the opportunity to hear how we can improve. Please reach out to us if you have any additional feedback. We hope you give us another chance soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Horseshoe Bay Resort Team on Sep 18, 2023
Thank you for staying with us. We are glad you enjoyed your stay. Please come back and see us again soon!

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and hospitable. The grounds were beautifully kept. The room I had was very clean. There weren't a lot of kids here, so I enjoyed the mostly adults atmosphere as well.
Stayed 1 night in Sep 2023
Response from Horseshoe Bay Resort Team on Sep 14, 2023
Thank you for staying with us Alyssa. We are glad you enjoyed your stay!

6/10 Okay

Zifan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Horseshoe Bay Resort Team on Sep 14, 2023
Zifan, thank you for staying with us. It appears you may not have had the best experience. Please feel free to contact us to discuss further.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Nice, but not enough swimming pools.
Stayed 2 nights in Sep 2023
Response from Horseshoe Bay Resort Team on Sep 14, 2023
Thank you for staying with us. The hotel continues to add and enhance activities and experiences around the resort. Please check back often for exciting news.

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beth at the front desk was very friendly and accommodating. She found us a room for an early check in so we could get our skis on the water. Highly recommend. Everyone is very friendly.
Stayed 1 night in Sep 2023
Response from Horseshoe Bay Resort Team on Sep 14, 2023
Thank you for staying with us Jacqueline. We are thrilled you enjoyed your stay. We will also make sure Beth is recognized for her outstanding customer service. Please come back and see us again soon.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Horseshoe Bay Resort Team on Aug 22, 2023
Natalie, thank you for staying with us! We are glad you enjoyed your stay.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Horseshoe Bay Resort Team on Aug 22, 2023
Thank you for staying with us Richard. We are thrilled you enjoyed your stay!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice resort. So much to do. We’ll be back
Stayed 1 night in Aug 2023
Response from Horseshoe Bay Resort Team on Aug 17, 2023
Mark, thank you for staying with us. We are glad you enjoyed your stay. Please come back and see us again soon!

10/10 Excellent

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time in this resort, the place was really nice. Staff are very friendly and accommodating. Will definitely recommend this place. One nice to get away from the city and relax.
Stayed 1 night in Aug 2023
Response from Horseshoe Bay Resort Team on Aug 17, 2023
Marilou, thank you for feedback. We are glad you enjoyed your stay. Please come back and see us again soon!

10/10 Excellent

Patricia

Stayed 2 nights in Aug 2023
Response from Horseshoe Bay Resort Team on Sep 14, 2023
Thank you for staying with us Patricia! We are glad you enjoyed your stay.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hill Country escape
We loved our stay, and found everyone on staff to be extremely friendly and helpful. Great escape from the Texas heat - tons of pool and Lake LBJ swimming
Stayed 5 nights in Aug 2023
Response from Horseshoe Bay Resort Team on Aug 14, 2023
Matthew, thank you for staying with us. We are glad you enjoyed your stay with us and were able to cool off a little!

10/10 Excellent

Kennie

Stayed 2 nights in Jul 2023
Response from Horseshoe Bay Resort Team on Aug 22, 2023
Thank you for staying with us Kennie. We are glad you enjoyed your stay.