Exterior
Check availability

Reviews of Tops Motel

2 out of 5
Tops Motel
310 ID-24, Heyburn, ID

Reviews

7.2

Good

Rating 10 - Excellent. 58 out of 222 reviews" "
Rating 8 - Good. 82 out of 222 reviews" "
Rating 6 - Okay. 33 out of 222 reviews" "
Rating 4 - Poor. 25 out of 222 reviews" "
Rating 2 - Terrible. 24 out of 222 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Guojun

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location is convenient, and good for taking a break during long trip. The facility is old, and water is untreated, but it is ok for taking short rest.
Stayed 1 night in May 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tammy on Mar 4, 2024
Thank you for your rating Christina. It was a pleasure having you as our guest and we look forward to seeing you again. Take care.

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty! Hair in the bed and shower and there may have been blood on one of the box springs. I know it was a $60 room but come on try a little harder
Stayed 1 night in Feb 2024
Response from Tammy on Feb 4, 2024
Sorry about your bad experience while you stayed with us. Its really hard to find good help these days..

10/10 Excellent

John

Stayed 2 nights in Jan 2024
Response from Tammy on Jan 30, 2024
Thank you for your rating John. We appreciate your business. Take care.

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tammy on Jan 30, 2024
Thank you for your rating Chris. We appreciate your business.

10/10 Excellent

Sergei

Stayed 1 night in Dec 2023
Response from Tammy on Jan 18, 2024
Thank you for your rating Sergei. We appreciate your business. Take care.

8/10 Good

Felicity

Stayed 2 nights in Dec 2023
Response from Tammy on Jan 18, 2024
Thank you for your rating Felicity. We are thankful for your business. Take care.

4/10 Poor

Janelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tammy on Oct 23, 2023
Thank you for your rating Janelle. We appreciate your business.

10/10 Excellent

Rose, The Dalles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Very nice staff. Quiet room.
Stayed 1 night in Oct 2023
Response from tammy on Oct 6, 2023
Thank you for your rating, Rose. It was a pleasure having you as our guest. Take care.

8/10 Good

Steve

Older motel but very clean in side and quiet 👍
Stayed 2 nights in Oct 2023
Response from Tammy on Oct 4, 2023
Thank you for your rating and kind words. Please come back and see us soon. Take care.

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and comfortable.
Stayed 1 night in Sep 2023
Response from Tammy on Oct 1, 2023
Thank you for your rating and kind words Luis. We appreciate your business. Take care.

8/10 Good

karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Sep 2023
Response from Tammy on Sep 23, 2023
Thank you for your rating Karin. We appreciate your business.

8/10 Good

SUSAN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rest for the night
This is a no frill motel. The price was low, so that was good. It gave you the Bare minimum. It did have a big area to walk our dogs which was nice after a long drive. Microwave was cracked on exterior & freeze was hanging down in fridge. It was clean and no bad smells. It was fine for just getting rest after a long drive. Didn’t use shower so can’t rate that.?
Stayed 1 night in Sep 2023
Response from Tammy on Sep 8, 2023
Thank you for your rating Susan. We hope to see you back real soon. Take care.

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling with pet
Room was clean and as expected Just need a couple upgrades but things were good 😊
Stayed 1 night in Aug 2023
Response from Tammy on Sep 2, 2023
Thank you for your rating Jena. We enjoyed h. having you as our guest. We appreciate your business Take care.

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in attendent was very cordial, and sweet. The place is dated, but extra clean, and a great value! Honestly, we've paid twice as much for nothing more than this place offers.
Stayed 1 night in Aug 2023
Response from Tammy on Sep 1, 2023
Thank you Donald for your rating. It was our pleasure having you as our guest. Hope to see you back. Take care.

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awful it stank the Flys wouldn't leave you alone. The shower water also had a sewerage smell to it. There was a bra left in the bathroom and people hanging outside.
Stayed 1 night in Aug 2023
Response from Tammy on Sep 9, 2023
Thank you for your rating Shannon and im sorry you had such a bad experience while staying with us. We appreciate your business.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Mid-Way Stop!
Thank you to Tops for having an affordable destination midway between Colorado and Seattle. No complaints from me. The room was clean, the bed was comfy, and the price was right. I am a heavy sleeper, but if you are a light sleeper, the ambient noise from the nearby road & train track might be a factor.
Stayed 1 night in Aug 2023
Response from Tammy on Aug 28, 2023
Thank you for the review Jonathan. It was our pleasure having you as our guest.

8/10 Good

Timothy

Liked: Cleanliness, room comfort
On a trip. Room was good. Older hotel, but clean. Close to the freeway and other services. Lower cost place to stop for the night while traveling north.
Stayed 1 night in Aug 2023
Response from Tammy on Aug 15, 2023
Thank you for your rating Tim and kind words. Sorry about the situation with the toilet. I believe we got the problem solved. Hope to see you back again. Take care.

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and very affordable. It was quiet and plenty of parking. I would stay here again!
Stayed 1 night in Aug 2023
Response from Tammy on Aug 15, 2023
Thank you Greg for you rating and positive feedback. It was a pleasure having you as our guest. Please come back when in the area. Take care.

10/10 Excellent

Fred

Stayed 1 night in Aug 2023
Response from Tammy on Aug 17, 2023
Thank you for your rating Fred. It was a pleasure having you as our guest. Take care.

10/10 Excellent

Joshua

Stayed 1 night in Aug 2023
Response from Tammy on Sep 5, 2023
Thank you for your rating Joshua.. It was a pleasure having you as our guest. Take care.

4/10 Poor

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The manager was very nice. The room was clean and the bed was comfortable. However, there was a musty dampness to the room that if you didn't notice that it was clean, one might think the place was filthy. The water smelled bad, as well.
Stayed 1 night in Aug 2023
Response from Tammy on Aug 11, 2023
Thank you for your rating Karen We appreciate the your business.

10/10 Excellent

Wes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice room and comfortable stay. It was easy access to our room and to get to the hotel. My only concern is that when my husband took a shower and it set off the smoke alarm.
Stayed 1 night in Jul 2023
Response from Tammy on Jul 24, 2023
Thank you for your rating and positive remarks. We appreciate your business and hope to see ytou back soon. Take care.

4/10 Poor

Brent

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Had a loud floor fan running in our room with wet carpet. The door barely locked and had a large gap under it that allowed the wind to blow in. TV had no sound. Would not stay here again.
Stayed 1 night in Jul 2023
Response from Tammy on Jul 21, 2023
Thank you for your rating Brent and im sorry you had a bad expirience. I will be handling your issues personally, Thank you for choosing Tops Motel.

6/10 Okay

Janis

Stayed 1 night in Jul 2023
Response from Tammy on Aug 11, 2023
Thank you for your rating Janis.

8/10 Good

Marvin

Liked: Cleanliness, staff & service
Very pleasant a at check-in even though I was a little early. The main room was clean, the bathroom was clean, but i did see an earwig and the towel had strings all over it and a long black hair and the bath tub is slippery needs more anti-slip strips. So in closing you get what you pay for.
Stayed 1 night in Jul 2023
Response from Tammy on Jul 17, 2023
Thank you for your rating Marvin. It was our pleasure having you as our guest. Take care.

6/10 Okay

RONALD

Travelled with family
Liked: Cleanliness, staff & service
This is an old hotel but was clean and the beds were comfortable. We were told by the diner staff next door that was recommended by the motel that they sometimes have problems at the motel. I was awaken twice during the night by noises so I looked out the window and saw nothing so went back to bed. Not sure I would stay there again due to some scary looking people in the vicinity.
Stayed 1 night in Jul 2023
Response from Tammy on Jul 14, 2023
Thank you for your rating Ronald. We enjoyed having you as our guest,and do hope you decide to come stay with us in the future.

8/10 Good

KENDRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at front desk super nice and welcoming
Stayed 1 night in Jul 2023
Response from Tammy on Jul 13, 2023
Thank you for your rating Kendra. It was a pleasure having you as our guest. Take care.

8/10 Good

DAVID

Stayed 1 night in Jul 2023
Response from Tammy on Jul 8, 2023
Thank you avid for your rating. It was a pleasure having you as our guest. Take care.

6/10 Okay

Kyle

Stayed 1 night in Jun 2023
Response from Tammy on Jul 24, 2023
Thank you for your rating Kyle. We appreciate your Business.

10/10 Excellent

anne-marie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, outside outlet for my charger. Fridge & microwave
Stayed 1 night in Jun 2023
Response from Tammy on Jul 8, 2023
Thank you for your rating Anne Marie. We really appreciate your business and hope to see you again real soon. Take care.

10/10 Excellent

Aganetha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was nice but the room was dirty
Stayed 1 night in Jun 2023
Response from Tammy on Jul 8, 2023
Thank you for your rating despite your bad experience. It's so hard to find good help these days.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Tammy on Jul 8, 2023
Thank you for your rating. We really appreciate your support and hope to see you back.

10/10 Excellent

Jason

Stayed 1 night in Jun 2023
Response from Tammy on Jul 8, 2023
Thank you for your rating Jason. We really appreciate your business and hope you come back again. Take care.

6/10 Okay

Cathy

Travelled with family
Liked: Cleanliness
Clean room and a very comfortable bed. Very basic. No fridge, microwave or coffee maker. Room wasn't stocked, no toilet paper or towels but staff nice about getting them. Curtains did not block the light and the area has a bad smells.
Stayed 1 night in Jun 2023
Response from Tammy on Jul 8, 2023
Thank you for your rating Cathy. I'm sorry you had such a bad experience.

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Tammy on Jul 8, 2023
Thank you for your rating David.

8/10 Good

Janeene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
comfortable beds
Stayed 1 night in May 2023
Response from Tyler on Jun 4, 2023
Thank you for your business and positive feedback.

8/10 Good

Ella

Stayed 1 night in May 2023
Response from Tammy on Jul 8, 2023
Thank you for your rating Ella and thank you for choosing Tops Motel. Hope to see you back real soon. Take care.

2/10 Terrible

Jeffrey

Stayed 1 night in May 2023
Response from Tammy on Jul 8, 2023
Thank you for your rating Jeffrey.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, room comfort
Clean and quiet
The room was perfect for me. Thanks
Stayed 1 night in May 2023
Response from Tammy on May 21, 2023
Thank you for your rating Randy. It was a pleasure having you as our guest.

6/10 Okay

Rebekkah

Stayed 1 night in Apr 2023
Response from Tammy on May 21, 2023
Thank you so much for your rating Rebekkah. It was a pleasure Having you as our guest.

10/10 Excellent

Nancy

Stayed 1 night in Apr 2023
Response from Tammy on May 5, 2023
Thank you for your rating nancy. We appreciate your business.

8/10 Good

Jamie

Stayed 3 nights in Apr 2023
Response from Tammy on May 5, 2023
Thank you for your rating Jamie. We apriciate your business.

10/10 Excellent

Byron

Stayed 1 night in Apr 2023
Response from Tammy on Apr 10, 2023
Thank you Byron for your rating. It was our pleasure having you as our guest. Hope to see you again soon.

8/10 Good

Teresa

Stayed 1 night in Apr 2023
Response from Tammy on May 5, 2023
Teresa thank you for your rating. We hope you come stay again real soon.

2/10 Terrible

Crystal

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk guy was great. The doors to the outside locked with a key and chain. A little kick would knock down the door. The sheets we not washed, stains. Hair on pillows. Sheets and blankets had "red" stains. No light bulbs in lamps. Toilet leaked. Towels looked cleaned but we used only the packaged soap to wash face. So much wrong with this dive...we got there late slept for a few hours in our clothes on top of our coats and left. Traveling from West coast to East coast.
Stayed 1 night in Mar 2023
Response from Tammy on Mar 21, 2023
Thank you for your rating crystal, we appreciate your business.

10/10 Excellent

Evon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Tammy on Feb 26, 2023
Thank you for your rating Evon, We appreciate your business.

10/10 Excellent

Michael

Stayed 1 night in Feb 2023
Response from Tammy on Feb 17, 2023
Thank you for your rating Michael, We appreciate your business.

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Shower water could have been a little more plentiful. Leftover pot pie in the microwave. Heat a big slow. Ok for an inexpensive motel.
Stayed 1 night in Feb 2023
Response from Tammy on Feb 14, 2023
Thank you for your feedback and thank you for being our giuest. We appreciate your business Lawrence.

4/10 Poor

Karen

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were not clean; some hair, blood spots and bugs on the sheets. Used towel hanging in the bathroom. We left and rented a room elsewhere.
Stayed 2 nights in Jan 2023
Response from Tammy on Jan 31, 2023
Sorry about your bad experience with us. Its hard to find good help these days.