Lobby sitting area
Check availability

Reviews of Americana Inn

2.5 out of 5
Americana Inn
550 Sanford St, Henderson, TN

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 214 reviews" "
Rating 8 - Good. 85 out of 214 reviews" "
Rating 6 - Okay. 44 out of 214 reviews" "
Rating 4 - Poor. 14 out of 214 reviews" "
Rating 2 - Terrible. 8 out of 214 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Larry

Liked: Staff & service
Needs updated but was clean
Stayed 1 night in May 2024

8/10 Good

Kate

Travelled with family
Liked: Staff & service
The staff was friendly and accommodating. Room was overall fine and bed was very comfortable. The building itself and rooms could use a little updating and maybe a bit more attention in cleaning but overall good value for the price.
Stayed 2 nights in May 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Small rural town but several good places to eat, staff recommended some. Chose this town on visit to see the famous mounds because of low crime rates compared to many other towns in the region, perhaps it is because Henderson town has a religious college. Room was quite clean, though maybe some chipped paint, a little carpet fraying, worn edges on some furniture. Heat pump worked perfect, with digital controls. Pictures of lobby and rooms are accurate. Pool was drained as it was not yet open for the season. Staff said it is a very popular attraction in the summer. Breakfast included hot items, eggs sausage and biscuits, and OJ and milk in jugs in a fridge rather than out of a electric dispenser. I like the jugs here better. Waffles are in the freezer and there's a toaster. There are some old bad reviews from a group many years ago who was here at a conference and left a ridiculously huge amount of cash in a room which then went missing. Obviously the person who did that faced justice. But more important, the owners went out and bought programmable safes for every room so that such a thing can not happen again. I recommend this place. The main negative was you can hear people in the room above walking around which woke me a few times.
Stayed 1 night in Apr 2024

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service
Staff friendly. Room was clean. A bit Outdated. Nice breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the dog. Plenty of room and friendly staff.
Stayed 1 night in Feb 2024

6/10 Okay

dolores

Liked: Cleanliness
Disliked: Amenities
Couldn’t get channels on tv no ice machine. Microwave very old but works. Property needs updating. Clean but old
Stayed 1 night in Feb 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service
Door Lock didn't work properly, and really need more blankets. Breakfast could have offered individual fruit juice instead of out of a gallon jug. Not a sanitary way to enjoy breakfast. We passed on that.
Stayed 1 night in Dec 2023

10/10 Excellent

RoBert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Clayton

Not the worst but definitely not the nicest hotel I’ve ever stayed in.
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in a long time!!! ☕🥞💯
The staff was very friendly very helpful no problems anything you ask for they was right there to give it to you ladies at the front desk was real helpful with getting my booking right can't thank them enough!!! Great atmosphere I would definitely stay here again!!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DeAnna
The staff are very friendly & helpful. I had an over all amazing experience at this establishment.
Stayed 2 nights in Nov 2023

10/10 Excellent

Roxie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn was located away from heavy traffic in an area of calm and quiet. Coffee was provided in the room and a delicious Southern breakfast was available in the dining area. The staff was friendly and helpful with local directions. We will stay there again.
Stayed 1 night in Oct 2023

2/10 Terrible

Tracey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don't do it!!! This hotel is disgusting. The bedding was so dirty. Yellow crusty spots on the sheets and filthy pillows The floors didnt looked vacuumed. The towels were all stained and yellow. There were holes all over in the walls. I have photos of all this. I would add them if I could.
Stayed 1 night in Nov 2023

6/10 Okay

Becki

Stayed 2 nights in Oct 2023

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, room comfort
Friendly staff and clean room.
Clean but dated hotel. Comfortable bed. Staff for checkin very friendly.
Stayed 1 night in Oct 2023

8/10 Good

Ryna Lynn

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Comfy mattress, too strong of perfume smell
3 perfume dispensors were plugged into outlets. Way too much. Had to air out the room. Beds were very comfortable and everthing was clean.
Stayed 1 night in Oct 2023

4/10 Poor

Michelle

Stayed 1 night in Oct 2023

6/10 Okay

Doug

Disliked: Staff & service
Breakfast sucked
Stayed 1 night in Oct 2023

10/10 Excellent

Jeanette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Oct 2023

8/10 Good

Nan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Conveniently located to a state park I visited.
Stayed 1 night in Oct 2023

8/10 Good

Manuel

Liked: Cleanliness, staff & service
pillows need to be upgraded.
Stayed 1 night in Sep 2023

10/10 Excellent

Kim, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and comfortable.
Stayed 1 night in Sep 2023

6/10 Okay

William

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Erica

Stayed 1 night in Sep 2023

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go back!
Very comfortable beds. Grands loved the pool.
Stayed 2 nights in Sep 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Barbara

Travelled with family
Liked: Amenities
The room was nice and cleaned. The only problem was the lock on the door wasn’t working and we had to go to the front desk when we got back do we could get in our room.. the room number was 111…
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Stayed 2 nights in Aug 2023

10/10 Excellent

Leah

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we stay here, we are grateful to the sweet people that work and own this place. Yes it might be a little outdated but you can tell it's much loved. It's also allot safer then staying in Jackson. My kiddo absolutely loves the pool. Thank you once again
Stayed 2 nights in Aug 2023

10/10 Excellent

Hugh

Travelled with family
Liked: Amenities
Well lit, clean and nice sized rooms
Stayed 1 night in Aug 2023

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very well taken care of and the staffing was excellent!
Stayed 2 nights in Jul 2023

6/10 Okay

Vickie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The housekeeper was very helpful with any request asked of her. But there was a time that we left our room with the lights off except one, and when we came back three hours later, there were several lights on in the room. After checking our belongings, nothing was taken. This happened after the room had been cleaned so it wasn't housekeeping that left the lights on. And for it being a nonsmoking room, it smelled like someone smoked in the room prior to our stay. I think there needs to be improvements all around. And one last thing... The sign out front with the name of the property needs a facelift in the worst way.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
A few adjustments and this would be a 9/10 hotel
As this is the only hotel within 20 miles of the town, it will do. The room was not cleaned well. There were stains on towels and sheets, not fresh stains but old ones. They need to replace their linens. No hairdryer in room. Rooms are very very sound proof which was nice as there was big family beside us wuth small children and we never heard the first thing. Apparently many rooms are long term stayers. Pool and slide were a plus as were the employees who were very accommodating when we ran across a booking issue and worked with us to get it straightened out. If they were buy new linens to replace the dingy stained old ones and fired their housekeeper or held them up to standards then this property would be a 9/10.
Stayed 1 night in Jul 2023

8/10 Good

Penny

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A/C worked, beds were comfortable, pool was awesome, breakfast was the same offering eack day but for the price was better than I would have expected. Definitely would stay again when visiting family in the area.
Stayed 4 nights in Jun 2023

8/10 Good

BILLY

Liked: Cleanliness, staff & service
Had a nice pool
Stayed 1 night in Jun 2023

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This motel was probably nice many years ago but is now incredibly run down. While the room was cleaned, the carpet appeared to be from the 70s and constantly felt wet. The room smelled strongly of mildew. The motel is located in a sketchy area of a town that is overall sketchy. The motel workers all appeared to live in the motel as various toothless people dressed in tshirts and shorts and pajama pants went behind the counter. Kids bikes and baby seats littered the hallways as if the families store their items there. Local children from the nearby low income housing were swimming in the pool. The pool was the only actual redeeming feature of this hotel as the water felt great and had a fun slide. Don’t do it.
Stayed 1 night in Jul 2023

10/10 Excellent

Dinzle, Cooper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible and in a quiet neighborhood. The staff members were very friendly. The property was very clean, and the pool looked inviting, but we didn't have time in our busy schedule to get to use it.
Stayed 1 night in Jun 2023

2/10 Terrible

Sheila

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Chelsea

Travelled with family
Liked: Staff & service
It was convenient to locations, but needs updating for the price point. Walls were dirty also dirty towel left in the bathroom.
Stayed 3 nights in Jun 2023

10/10 Excellent

Carlson

Liked: Staff & service, property conditions & facilities
It worked perfect for me. Quiet and very friendly. Didn't break the bank.
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place
Stayed 1 night in Jun 2023

8/10 Good

Benjamin

Stayed 1 night in Jun 2023

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Breakfast was excellent.
Stayed 3 nights in May 2023