8/10 Good
Gina
Apr 23, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a quick walk from the S-bahn stop, but wish my navigation would have shown me the sidewalk route vs. the cobblestone route when I had my luggage. Unfortunately never got to take advantage of the sauna, which is a big reason for booking here; it closed at 9 and you have to give them 30 mins. notice to heat it up. Wished it were 24 hrs or open a bit later as this was hard to time around dinners, unless you go before and then shower again, but I wanted to stay out touring. Nobody mans the reception desk at night; you are given access to the front door. Even as a solo traveler, didn't feel unsafe. Slept in and missed the breakfasts I had paid for, and on the last day, had an early flight, so Nicoletta was kind enough to pack me a breakfast to go-with a handwritten note- very thoughtful! Staff at front desk patient in maneuvering with language barriers and finding alternate methods to communicate with me. Room was a bit tight, but beautiful, clean, and served my needs. There was a previous review about stained carpeting, which I also had in my room, but given the size and rolling your luggage in, understandable. Hotel was quiet. If staying out later as I did, it's about a 10-15 min. walk toward the center of old town to reach restaurants, etc. that are open later, but given it's a pedestrian zone, it's a straight walk, there were always people about, and always felt safe. Police cars were always riding up and down scanning around. Nice stay!
Gina
Stayed 3 nights in Mar 2024