Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews of RIVERSIDE MOTEL

2 out of 5
RIVERSIDE MOTEL
305 S 13th St, Hebron, NE

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 0 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice and clean. The price was reasonable. I like that it didn't have carpet. Wood floors are better for cleanliness. I would have liked a coffee maker in the room. Overall the room was good for the area.
Stayed 1 night in May 2024

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and apparently well managed.
Stayed 1 night in Apr 2024
Response from Rosie-The Manager on Apr 10, 2024
Thanks Dear Mr.James Muller for rating us and sharing the information about the property. We try our best to give it to the guest who stays with us

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, the bed was very comfortable. We would book this motel again!
Stayed 2 nights in Apr 2024
Response from Rosie-The Manager on Apr 9, 2024
Dear Susan,Thank you for taking the time out to leave a review!We are glad to hear our service met your expectations and you had an enjoyable time at our motel.We encourage you to visit us again sooner rather than later!!yours faithfully...

10/10 Excellent

Roseanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very personable. Rooms look and smell very clean.
Stayed 1 night in Apr 2024
Response from Rosie - Online department Manager on Apr 4, 2024
Dear Roseanne, Thank you very much for taking time to rate us ,as it is utmost importance for us to detect if everything is going well thanks to our wonderful guest . Hope to see again soon

8/10 Good

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled but beds too high Heard alarm going off next door
Stayed 2 nights in Mar 2024
Response from Rosie - On-site manager . on Apr 2, 2024
Thanks dear Charlene for staying and rating us hope you enjoyed your two night stay without any complaints well that’s the standards size and it’s new mattresses Once again sorry for inconvenience..

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem. The owner has done an excellent overall job. I highly recommend this motel.
Stayed 1 night in Mar 2024
Response from Rosie-The Manager on Mar 26, 2024
Dear Steve,We strive to make all of our guests feel welcome and relaxed during their stay with us.We want to make you happy and your fantastic feedback is very gratifying.We would be happy to see you again.Best regards!Riverside motelOn-site ManagerRosie.

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are very comfortable but are quite high for short perso to get into.
Stayed 1 night in Feb 2024
Response from Sam on Feb 28, 2024
Thanks for review hope you enjoyed your stay sorry for inconvenience.

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rosie-The Manager on Feb 4, 2024
Thanks Sheila,thank you for staying with us and raiting us.hope u enjoyed your stay see you soon when you are in this area.

4/10 Poor

Troy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Rosie-The Manager on Jan 28, 2024
Dear Troy,We apologies for all the inconveniences that you had to face during your stay. However, rooms are allocated based on the reservation for 3nights secondaly you come on 3rd day after 5:00pm for checkout and ask for the refund which is not possible. I understand that make you un happy but we can't do any thing against the rules.In all the probability, we apologies for the inconvenience.

10/10 Excellent

Harold

Stayed 2 nights in Jan 2024
Response from riversidemotel on Jan 27, 2024
Thanks for feedback hope you enjoyed your stay.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on my way back from Albuquerque & Tucson. The roads become slippery. I’m very nervous driving in bad winter conditions. I pulled over shaking becomes I was all over the road. While I was making reservations I misspelled my last name while texting with my shaky hands. Sam was very patient with me and helped me resolve my issue. Kudos to you Sam for helping me while I was so stressed out! Keep up the great customer service! My room is just lovely! So warm & Cozy! Decorated beautifully.
Stayed 1 night in Jan 2024
Response from Rosie-The Manager on Jan 22, 2024
.Thanks Kathy for the review hope you are doing good.we are very thankful to hear those words from you we will share this with our staff.We always try to make guest satisfy and happy.hope you enjoyed your stay and we welcome you again when you are in this area.

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sam, the onsite manager, was amazing. He is incredibly welcoming, friendly, and helpful. He loves to visit with his guests! When our key did not work he came immediately and changed out the batteries in our door. When I could not figure out the tv, he came immediately and helped me learn how to work it. This is a simple roadside motel. The room was in great shape and very clean. Parking was easy, being right outside our door. It is all one-story and makes it easy access for all abilities. I will definitely stay again when passing through Hebron or coming to hunt.
Stayed 1 night in Dec 2023
Response from The Management. on Dec 21, 2023
Dear Kim Hasting,Thank you very much for choosing us. We will forward your notes.It is wonderful when we read the feedback of our beautiful guests and learn they liked their stayFor us it is important reward that our guest value us in this way.We are very eagerly waitin for the guest to see soon for the future stay..Yours faithfully,Riverside motelRosie

10/10 Excellent

Craig, Rapid City

Stayed 1 night in Dec 2023
Response from Rosie-The Manager on Dec 10, 2023
Thanks Mr.Craig for review and staying with us.

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice older hotel ,
Clean room that was freshly updated Very good room for a week stay while in area. Good price for room
Stayed 7 nights in Nov 2023
Response from Rosie-The Manager on Nov 20, 2023
Dear Ricky,Thank you very much for leaving your great feedback.your positive remarks are very welcome.As it its very important for us that your are impressed with services and proud impressions.Loving Regards,Riverside motelHebron Nebraska.

8/10 Good

Thao

Stayed 2 nights in Nov 2023
Response from riversidemotel on Dec 5, 2023
thanks for review

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from riversidemotel on Oct 24, 2023
Thanks Mr.Philip for review

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small town motel.
Very accomodating and friendly. Comfortable clean room. Have stayed many times for work and always pleasant. Highly recommend.
Stayed 2 nights in Oct 2023
Response from Rosie-The Manager on Oct 18, 2023
Dear Joshua,We are so greatful to read that you gave as an opportunity to serve you and the result of our lovely staff.always welcome at this place when ever you are in this area

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Sep 2023
Response from Rosie-The Manager on Sep 4, 2023
Thanks Mr.Jake hope u enjoyed your stay. Most Welcome when you are in this area.

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The motel is easy to get to, rooms are clean.
Stayed 1 night in Aug 2023
Response from Rosie-The Manager on Aug 23, 2023
Thank you Mr.John and family for staying with us and for review .

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was friendly. And the service was great.
Stayed 1 night in Aug 2023
Response from Rosie-The Manager on Aug 14, 2023
Thanks Mr.Peter and FamilyHope you like the newly renovated room Still we are working on more up dates. thanks for staying with Riversidemotel in Hebron Nebraska.

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the site location, staff, appearance & room I didn't like the fact that there was no coffee maker in the room
Stayed 3 nights in Aug 2023
Response from Rosie-The Manager on Aug 12, 2023
Thanks for ReviewMr.Todd sorry to hear that.we havent done yet with renovation so still we are waitin for more up dateswell we will do more better than this....

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Very recently remodeled .... and very nicely done. I will stay there again.
Stayed 1 night in Aug 2023
Response from Rosie-The Manager on Aug 10, 2023
Thanks for review and staying with us.well customer satisfaction is our first goal.we try our best to give service to guest.your are welcome any time if you are in this area.

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The newly renovated room was perfect!
Stayed 1 night in Aug 2023
Response from Rosie-The Manager on Aug 3, 2023
Thanks Mr. Jim

8/10 Good

Patricia

Stayed 2 nights in Jul 2023
Response from riversidemotel on Aug 20, 2023
Thanks for Review.

8/10 Good

CARLA, LONGMONT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even though it was a typical small town motel, it had some nice upgrades to it such as laminate flooring and new tile work and counter in the bathroom. It didn't have a bathtub but I didn't mind that at all because it had a huge shower. The best part of this motel was the owner. He was very friendly and helpful throughout our stay. I would definitely recommend staying in this motel if you are in the area.
Response from The Management. on Jul 23, 2023
thanks for review hope we will see you back again

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Comfortable quit
Stayed 1 night in Jun 2023
Response from Rosie-The Manager on Jun 23, 2023
thanks for review MR.Brice.Hope you enjoyed your stay.

2/10 Terrible

Rolando Fragoso

Disliked: Cleanliness, staff & service, property conditions & facilities
The owner should go to jail for Extortion
Stayed 1 night in Jun 2023
Response from The Management. on Jun 17, 2023
Dear Rolando,Well your are NOT REGISTERED a checkin guest with our system,WE VERIFY....That you have reservation through EXPEDIA.you have to deal with them for your money back.second we havent charge any thing to you. from our end we have cancled the reservation because you dont have valid driver's licence and credit card to hold the incidental folio.

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was recently renovated and perfectly clean.
Stayed 1 night in Jun 2023
Response from Rosie on Jun 17, 2023
Thanks Mrs.Cynthia for your time to write a review of our Motel. We are very pleased to know your positive comments and we sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes.Riverside MotelHebron,NebraskaRosie-the Manager.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Quit
Stayed 4 nights in Apr 2023
Response from riversidemotel on Apr 25, 2023
Thanks for Review and staying with us.hope you enjoyed your stay...