Paul muchísimas gracias por tu maravilloso comentario las puertas de nuestra casa siempre estarán abiertas si deciden regresar de vacaciones fue un placer conocerlos y le agradezco muchísimo su comentario nos vemos pronto!!

Dante muchísimas gracias por tu maravilloso comentario estaremos más que encantados de recibirte acá en casa nuevamente muchos éxitos y muchas cosas buenas

that comment you made is not true because we were waiting for you at the accommodation until 12 at night and you never arrived, we also wrote to you and you did not reply to us to know what time you would arrive at the accommodation, in addition to the entrance door to the building you have the bell of the apartment, and there is always a person next to the door of the building waiting for the guests who arrive, you also have all our contact telephone numbers by which you could have communicated with us in case you arrived at dawn because we We spent the whole day waiting for you and you never arrived, if you made a mistake in the address of the accommodation or had some other inconvenience for which you could not arrive, it is not fair that you put that evaluation because I repeat, we were waiting for you until 12 at night and you never arrived you do not know what the accommodation is like or the services that

Muchísimas gracias Eyassu! 🥰 como hicieron el viaje de retorno a casa?? Como esta el niño?? Mandale muchos saludos 😊

Muchísimas gracias por todo!! 🥰 estaremos más que felices si deciden regresar las puertas de nuestra casa siempre estarán abiertas

On the page it is specified that the house is on the second floor, it is a colonial house from 1927 and it is also specified that there are stairs, information that is visible to all guests who want to book, we are very sorry that you base your evaluation on the stairs , knowing when you booked that they had them, and also arrived the night before your reservation to inspect the house and despite the stairs you booked two additional nights when your initial reservation was only one night, in addition to the coffee that we offer and that you demands, we offered it to you all the time for free, I think that the evaluation that you make does not correspond to the comment that you put on the page, and if your stay was not pleasant, it is incongruous that you reserved 3 more nights

That comment that you maintain is not true, you and your son reserved first for one night, and the night before your reservation you came to check if you liked the house and personally verified that there were stairs to access the house as specified in the page, and the house they loved, in addition their room was cleaned daily and daily their towels were also changed because they were delivered stained, as well as the sheets to dress the bed, as well as toilet paper on the floor of the room that we had to pick up, and the tennis shoes that were left at the door of the corridor of the house, whose bad smell bothered the rest of the guests who were in the house. In addition, they do not refer to the bottles of water that we give them completely free and that cost us money, nor to the night they woke us up at 1:30 in the morning to ask us to give them water to drink because they had not bought and to request that we lend them internet, which we did and we helped them at that time of the morning, to which I remind you, we are not obligated and we have to pay for the internet. Regarding coffee, in Cuba we are used to drinking espresso, so every morning we offered coffee for free, only in Cuba we drank it very strong and in a small cup, however we did it in a pleasant way so that they felt more comfortable in the house but I remind you here that we are not obliged to give you and your son free coffee every morning, or sometimes at noon since they got up late, because it is not part of the services, and on many occasions we expected almost at noon to make them coffee because they hadn't gotten up. However, if you felt this way, we do not understand why you booked two additional nights than you had booked in the first place, we are very disappointed that you did not express that opinion in the accommodation and until the last moment you left in the that they were helped with the suitcases to get them up and down, to help their son who, according to him, could not with his suitcases, and coffee was prepared for them, they have not expressed this opinion and will wait to put a comment like this on the page, which affects our page. All the attentions that we had with you, do not correspond to the opinion that you express in your comment and I will put this comment so that it is public so that other hosts who host them can see it and so they can be alert, it seems that it is their way to stay in the houses because they arrived the night before their lodging very late at night because they had had problems at Mrs. Carmen's house.

Muchísimas gracias por el maravilloso comentario 🥰🥰 son mas que bienvenidos si quieren regresar nuevamente a la habana tienen las puerta de nuestra casa abiertas para ustedes 😊

Many thanks Michael for this great comment. We hope that your trip back home has been very good, we wish you many good things, it was a privilege for us to have known you. We hope you have enjoyed your vacations in Cuba and we are satisfied that you felt at home as in your own home. We hope you can return soon, our house is now yours too, greetings with affection from Cuba.

We hope that your trip back home has been very good, we wish you many good things, it was a privilege for us to have known you. We hope you have enjoyed your vacations in Cuba and we are satisfied that you felt at home as in your own home. We hope you can return soon, our house is now yours too, greetings with affection from Cuba.

Muchísimas gracias estaremos encantados de que pronto puedan regresar!!

Hola Priscila, nos alegra mucho que se haya sentido bien en la casa, nuestro objetivo es que disfruten su estancia y se sientan como en casa, lamentamos mucho que las escaleras hayan influido en nuestra evaluación, reflejamos en la página que la casa se encuentra en un segundo piso, pero como es una construcción de 1927 y los techos son tal altos influye en que sea un poco más alto que los techos modernos, es una peculiaridad de las casas coloniales y los edificios del centro histórico acá en la Habana Vieja, no obstante hemos recibido muchísimos huéspedes en nuestra casa incluido una señora de 87 años que subía y bajaba muchísimas veces las escaleras, todo depende de la persona, y siempre ayudamos a los huéspedes con la subida de sus equipajes

Bart, thank you very much for your wonderful comment, the doors of our house will always be open for you and your friends, delighted that you will soon be able to return again

Hola Fernando muchísimas gracias por su maravilloso comentario tiene las puertas de nuestra casa abiertas para su próxima visita a Cuba va a ser un placer recibirlo nuevamente, agradecidos de conocerlo muchísimas gracias

Rocco muchísimas gracias por tu maravilloso comentario las puertas de nuestra casa siempre estarán abiertas si deciden regresar de vacaciones fue un placer conocerlos y le agradezco muchísimo su comentario nos vemos pronto!!

Muchísimas gracias por su evaluación!! Muchísimas cosas lindas en este nuevo año para toda la familia

Muchísimas gracias por todo!! 🥰 estaremos más que felices si deciden regresar las puertas de nuestra casa siempre estarán abiertas

Muchísimas gracias Gimena!! Disfrutamos mucho su estancia en nuestra casa, las puertas de nuestra casa siempre están abiertas para ustedes!! Encantados de que regresen pronto

Thank you very much Willi for your wonderful score, it was a pleasure to receive you in our home and we wish you many wonderful things, you will be more than welcome whenever you like and we recommend you with love to all the hosts of expedia

Hola!!! Como les fue el viaje de regreso a casa?? Esperamos que les haya ido muy bien!!! Les desemos muchas cosas buenas, fue un privilegio para nosotros haberlos conocidos, son personas maravillosas. Esperamos que hayan disfrutado sus vacaciones en Cuba y nos damos por satisfechos si se sintieron en nuestro hogar como en su propia casa. Esperamos que pronto puedan regresar, nuestra casa es ahora suya también, saludos con mucho cariño desde Cuba.

Hola!!! Muchísimas gracias por este maravilloso comentario!!!! Les deseamos muchas cosas buenas, fue un placer para nosotros conocerlo y recibirlo en nuestro hogar!!! Esperamos recibirlo nuevamente!!! Saludos Cecy

Muchísimas gracias por el maravilloso comentario!!! Nos sentimos muy contentos de que hayan disfrutado su estancia en nuestra casa y esperamos recibirlos nuevamente!!!!